Premium Finance

Hello Rex,

Thank you so much for your purchase and review. I apologize for the wait on your credit check, we try our best to work with the banks to get all the paper work done asap.
Enjoy your purchase and thanks again!

Kind Regards,
Senior Management

I profusely apologize for your experience. We certainly do not sell vehicles like that and take pride in them. We will look into this right away and have it rectified.
Thanks you for your review and feedback.

Kind regards,
Senior Management  

Hello David,
Thanks for the Review and for taking interest in one of our trucks. We specialize in unique and rare trucks that bring people from far and wide. In order to source these trucks and make them available to you we must pay over market value causing our markup to be minimal; this is why we are sometimes not able to negotiate on certain inventory.
We always try our best to please all of our customers and create win win situation, but this is not always possible.
I thank you again for your review and visit.

Kind Regards
Management

Hi there Venus. We thank you for your interest in our vehicles and for your review. We take our reviews and feedback very seriously and I have reached out to my team to determine just what happened with you and your potential purchase. I spoke to Matt, BK and Randy. It seems that you had expressed interest in a Toyota Tacoma that was in our inventory and at the time was getting much interest from potential buyers. You had indeed called on a day that Matt was off but BK, our sales manager immediately jumped in to assist you. He advised you that he'd be happy to hold the truck for you with a dep

Hi there Venus. We thank you for your interest in our vehicles and for your review. We take our reviews and feedback very seriously and I have reached out to my team to determine just what happened with you and your potential purchase. I spoke to Matt, BK and Randy. It seems that you had expressed interest in a Toyota Tacoma that was in our inventory and at the time was getting much interest from potential buyers. You had indeed called on a day that Matt was off but BK, our sales manager immediately jumped in to assist you. He advised you that he'd be happy to hold the truck for you with a deposit. You advised him that you were still very unsure about making the purchase, you didn't want to put a deposit towards the truck to hold it and you felt pressured into buying it. That was a clear indication of non interest, on your behalf, in the truck and we do not believe in ever making anyone feel pressured into buying a car from us.
After giving it thought you called back the next morning and wanted to move forward with making the purchase. Unfortunately, another buyer had beaten you to the punch and was signing contracts as you spoke. That is out of our control and quite frankly the nature of the beast especially when cars are priced as we have them priced. Our sales team advised you to make a deposit to hold the truck and you refused and we respected that. This is the time that you, as a car shopper and a potential buyer, have to take responsibility for your inability to make a decision and just move on. It is extremely unfair for you to go and slander this dealership and its sales team just because you did not want to pull the trigger and commit to buying the truck. We work hard here to offer the inventory that we do at the prices that we do and it is ethically wrong for you to make false statements like you did on this site and call this experience a "nightmare".  We truly hope that you find the truck/car you are looking for. If we can be of assistance to you, please make sue to reach out to us. Less ...