Hawthorne Motors Express

16221 Hawthorne Blvd
Lawndale, CA 90260
Map & Directions

Sales: (323) 772-6049

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Dealer Details

Hawthorne Motors Express

6 reviews
16221 Hawthorne Blvd
Lawndale, CA 90260

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 26, 2019
They are a family owned business and when I walked in the door, they made me feel like part of the family. I recommend this dealership. Very nice people who go out of their way to make sure I got the car I wanted
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Nov 8, 2019
My best car experience family own business they are so kind they make you feel like family
1 of 1 people found this review helpful.
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Oct 25, 2018
Very nice dealership the vehicle I got was very well priced and in good condition ..I financed the car and Sarah made everything happen to get me the lowest rate which I’m very thankful ..great experience overall! Thank you!
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Jul 13, 2018
Fast and friendly service. Answered all my questions and saw all the repair documents and Carfax. I bought a great car at a great deal. Best car purchase I ever made.
1 of 1 people found this review helpful.
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May 22, 2018
Sara was a pleasure to work with. The entire process was quick, simple and painless. I was pre approved prior to getting there. I test drive the car, signed papers and was out of there in less than an hour. The entire staff was a pleasure!!
1 of 1 people found this review helpful.
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Feb 10, 2018
Answered my questions and was not pushy.
2 of 2 people found this review helpful.
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Nov 27, 2017
Great customer service Personnel went above and beyond overall great experience thank you
1 of 1 people found this review helpful.
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Sep 26, 2017
very professional & friendly & honest , all office employees & salesman & business manager . helpful to find your dream car , guide you to get the best finance & will make sure you are all right even after your purchase . Great family dealership. recommended to anyone who's respectful & wants to be respected .
1 of 1 people found this review helpful.
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Sep 18, 2017
Great customer service. I ended up wanting to purchase the vehicle, but by the time I got my ducks in a row the vehicle was sold. This family owned dealership makes you feel special, and communication was spot on through the whole process. Although they don't have the same vehicle in stock, when I am ready to make another purchase I will definitely see what they have since they were so great from the beginning. Some of these bigger dealerships can learn a lesson from the way these guys] handle customer service.
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Aug 6, 2017
Horrible customer service, The owner wouldn't allow me to test drive the vehicle, stating that he can't let every body that comes there test their cars. He was very rude. I just left after those words.
2 of 2 people found this review helpful.
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Jul 16, 2017
Friendly guy but was in a hurry when we came to see the car. He was willing to stay later if we were for sure going to purchase without a test drive. Overall the car was as described.
2 of 2 people found this review helpful.
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Jun 23, 2017
I recently purchased a car from here..it was a great experience..the customer service was excellant i have no complaints..they answered all my questions ..i dont think i will go to another dealer to get my next car..
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Jun 20, 2017
Sara has been a great help with me shopping over the internet
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May 31, 2017
No pressure sales. Got this car at the sticker price but it was worth it!! Loved it' Sara was amazing
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Mar 21, 2017
Great
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Jan 21, 2017
Had a wonderful experience. I am so happy with my purchase. So helpful, it was very obvious that they were concerned with my wants and needs. I definitely recommend them. Thank you Hawthorne motors express.
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Jan 1, 2017
Great response by Sara.
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5
Apr 12, 2016
Just felt they did not want to deal with a cash buyer. The salesman was great, but the closer was not willing to discuss blue book prices.
4 of 6 people found this review helpful.
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Mar 25, 2016
Great business with great deals. Cars are really dependable as well. Go for it!
6 of 6 people found this review helpful.
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Feb 21, 2015
Called back after a couple of days but I had already purchased another 7 series by then
0 of 1 people found this review helpful.
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Jun 2, 2014
excellant people to do business with
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Dec 14, 2013
Although we didn't buy a car from them, this family owned business really went out I'd their way to help us with our search for a used car. Would definitely return to them the next time we're in the market.
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Aug 12, 2013
Excellent Service they treat you like you are Family. I would defenetly go back and I would recommend this place to my friends and family
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Aug 10, 2013
nice folks there, especially Haus. All were helpful and friendly and informed...
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Apr 4, 2013
Started off great because it seemed like the owner was trying to fix the problems with the truck.. Almost every light on the truck was on...The ABS, Check Engine, SRS, and 1 more. He kept asking me to give him a few days to get it fixed. After about a month of going back and forth, he finally told me he could not fix it. I was willing to take the car as is, but I guess because he figured he put a little more money into it than he wanted to, he wanted to raise the price on me at the last minute. He gave me 1 price out the door, then when I went to get the check from my credit union, he was asking for more. Started off great because they seemed nice and very helpful, but ended horribly. I ended up getting a BETTER truck for less money, so I still ended up with what I wanted.....just not from these people!
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Feb 28, 2013
ok
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Jan 29, 2013
Got an instant call back on my inquiry. The girl that called me back was very professional and knowledgable. I am planning on coming to look at their inventory this weekend.
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Dec 14, 2012
Did a great job and I bought the SL500 Mercedes from them, Owner and the Loan department was great, will buy another car from them in the future.
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Aug 17, 2012
Very fast response to my inquery. Sales woman was very friendly, and easy to talk to. Great price for this car.
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Aug 15, 2012
Great Customer Service!
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