They are a family owned business and when I walked in the door, they made me feel like part of the family. I recommend this dealership. Very nice people who go out of their way to make sure I got the car I wanted

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Guru515D8

Nov 8, 2019

My best car experience family own business they are so kind they make you feel like family

1 of 1 people found this review helpful.

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JeanCarlo

Oct 25, 2018

Very nice dealership the vehicle I got was very well priced and in good condition ..I financed the car and Sarah made everything happen to get me the lowest rate which I’m very thankful ..great experience overall! Thank you!

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Eric

Jul 13, 2018

Fast and friendly service. Answered all my questions and saw all the repair documents and Carfax. I bought a great car at a great deal. Best car purchase I ever made.

1 of 1 people found this review helpful.

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Charles

May 22, 2018

Sara was a pleasure to work with. The entire process was quick, simple and painless. I was pre approved prior to getting there. I test drive the car, signed papers and was out of there in less than an hour. The entire staff was a pleasure!!

1 of 1 people found this review helpful.

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Joel

Feb 10, 2018

Answered my questions and was not pushy.

2 of 2 people found this review helpful.

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Show older dealer reviews 24

Nov 27, 2017

Great customer service Personnel went above and beyond overall great experience thank you

1 of 1 people found this review helpful.

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GuruD639C

Sep 26, 2017

very professional & friendly & honest , all office employees & salesman & business manager . helpful to find your dream car , guide you to get the best finance & will make sure you are all right even after your purchase . Great family dealership. recommended to anyone who's respectful & wants to be respected .

1 of 1 people found this review helpful.

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socalgurrl

Sep 18, 2017

Great customer service. I ended up wanting to purchase the vehicle, but by the time I got my ducks in a row the vehicle was sold. This family owned dealership makes you feel special, and communication was spot on through the whole process. Although they don't have the same vehicle in stock, when I am ready to make another purchase I will definitely see what they have since they were so great from the beginning. Some of these bigger dealerships can learn a lesson from the way these guys] handle customer service.

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William

Aug 6, 2017

Horrible customer service, The owner wouldn't allow me to test drive the vehicle, stating that he can't let every body that comes there test their cars. He was very rude. I just left after those words.

2 of 2 people found this review helpful.

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TY951

Jul 16, 2017

Friendly guy but was in a hurry when we came to see the car. He was willing to stay later if we were for sure going to purchase without a test drive. Overall the car was as described.

2 of 2 people found this review helpful.

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Ignacio

Jun 23, 2017

I recently purchased a car from here..it was a great experience..the customer service was excellant i have no complaints..they answered all my questions ..i dont think i will go to another dealer to get my next car..

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Guru9W74D

Jun 20, 2017

Sara has been a great help with me shopping over the internet

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Victoria

May 31, 2017

No pressure sales. Got this car at the sticker price but it was worth it!! Loved it' Sara was amazing

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Rene

Mar 21, 2017

Great

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Treasier

Jan 21, 2017

Had a wonderful experience. I am so happy with my purchase. So helpful, it was very obvious that they were concerned with my wants and needs. I definitely recommend them. Thank you Hawthorne motors express.

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Darrin

Jan 1, 2017

Great response by Sara.

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Kevin

Apr 12, 2016

Just felt they did not want to deal with a cash buyer. The salesman was great, but the closer was not willing to discuss blue book prices.

4 of 6 people found this review helpful.

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Reggie

Mar 25, 2016

Great business with great deals. Cars are really dependable as well. Go for it!

6 of 6 people found this review helpful.

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Dean

Feb 21, 2015

Called back after a couple of days but I had already purchased another 7 series by then

0 of 1 people found this review helpful.

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Jun 2, 2014

excellant people to do business with

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John

Dec 14, 2013

Although we didn't buy a car from them, this family owned business really went out I'd their way to help us with our search for a used car. Would definitely return to them the next time we're in the market.

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edgar

Aug 12, 2013

Excellent Service they treat you like you are Family. I would defenetly go back and I would recommend this place to my friends and family

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bruce

Aug 10, 2013

nice folks there, especially Haus. All were helpful and friendly and informed...

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Taneisha

Apr 4, 2013

Started off great because it seemed like the owner was trying to fix the problems with the truck.. Almost every light on the truck was on...The ABS, Check Engine, SRS, and 1 more. He kept asking me to give him a few days to get it fixed. After about a month of going back and forth, he finally told me he could not fix it. I was willing to take the car as is, but I guess because he figured he put a little more money into it than he wanted to, he wanted to raise the price on me at the last minute. He gave me 1 price out the door, then when I went to get the check from my credit union, he was asking for more. Started off great because they seemed nice and very helpful, but ended horribly. I ended up getting a BETTER truck for less money, so I still ended up with what I wanted.....just not from these people!

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polo

Feb 28, 2013

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misdamenor

Jan 29, 2013

Got an instant call back on my inquiry. The girl that called me back was very professional and knowledgable. I am planning on coming to look at their inventory this weekend.

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Christopher

Dec 14, 2012

Did a great job and I bought the SL500 Mercedes from them, Owner and the Loan department was great, will buy another car from them in the future.

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hoss

Aug 17, 2012

Very fast response to my inquery. Sales woman was very friendly, and easy to talk to. Great price for this car.

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caligirl25

Aug 15, 2012

Great Customer Service!

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