Karplus Warehouse

10103 San Fernando Rd
Pacoima, CA 91331

Sales: (818) 485-4272

Today 9:00am - 9:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/08/13/13/27/2015_ford_f-150-pic-1343307071172071907-152x114.jpeg

2015 Ford F-150 Used Cars in Pacoima, CA 91331

Great Deal
$12,607 BELOW
CarGurus IMV of $32,087

Price: $19,480

Mileage: 80,107

Location: Pacoima, CA 91331

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: White Description: Used 2015 Ford F-150 for sale - $19,480, 80,107 miles
https://static.cargurus.com/images/forsale/2016/03/18/12/02/2012_ford_f-250_super_duty-pic-297259556215201848-152x114.jpeg

2012 Ford F-250 Super Duty Used Cars in Pacoima, CA 91331

Great Deal
$11,454 BELOW
CarGurus IMV of $27,434

Price: $15,980

Mileage: 142,049

Location: Pacoima, CA 91331

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2012 Ford F-250 Super Duty for sale - $15,980, 142,049 miles
https://static.cargurus.com/images/forsale/2017/09/21/14/27/2015_ram_2500-pic-3333199124835270887-152x114.jpeg

2015 Ram 2500 Used Cars in Pacoima, CA 91331

Great Deal
$10,458 BELOW
CarGurus IMV of $42,438

Price: $31,980

Mileage: 49,862

Location: Pacoima, CA 91331

Average time on market: 26 days Certified Pre-Owned: No Color: Black Description: Used 2015 Ram 2500 for sale - $31,980, 49,862 miles with Bluetooth, Chrome Wheels
https://static.cargurus.com/images/forsale/2014/12/26/09/35/2015_honda_odyssey-pic-5892114802072819376-152x114.jpeg

2015 Honda Odyssey EX-L Used Cars in Pacoima, CA 91331

Great Deal
$3,801 BELOW
CarGurus IMV of $26,781

Price: $22,980

Mileage: 49,258

Location: Pacoima, CA 91331

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2015 Honda Odyssey EX-L for sale - $22,980, 49,258 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2015/10/14/18/15/2014_ford_focus-pic-589635540912080847-152x114.jpeg

2014 Ford Focus SE Used Cars in Pacoima, CA 91331

Great Deal
$2,627 BELOW
CarGurus IMV of $9,126

Price: $6,499

Mileage: 66,639

Location: Pacoima, CA 91331

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: White Description: Used 2014 Ford Focus SE for sale - $6,499, 66,639 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/08/26/12/12/2011_ford_f-250_super_duty-pic-4488164410306171394-152x114.jpeg

2011 Ford F-250 Super Duty Used Cars in Pacoima, CA 91331

Great Deal
$8,977 BELOW
CarGurus IMV of $26,476

Price: $17,499

Mileage: 148,710

Location: Pacoima, CA 91331

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2011 Ford F-250 Super Duty for sale - $17,499, 148,710 miles
https://static.cargurus.com/images/forsale/2017/07/29/11/57/2010_ford_f-150-pic-2539678673739756561-152x114.jpeg

2010 Ford F-150 Lariat SuperCrew Used Cars in Pacoima, CA 91331

Great Deal
$3,376 BELOW
CarGurus IMV of $18,374

Price: $14,998

Mileage: 114,608

Location: Pacoima, CA 91331

Average time on market: 17 days Certified Pre-Owned: No Color: Silver Description: Used 2010 Ford F-150 Lariat SuperCrew for sale - $14,998, 114,608 miles
https://static.cargurus.com/images/forsale/2014/12/26/09/40/2015_kia_optima_hybrid-pic-7872401910433086019-152x114.jpeg

2015 Kia Optima Hybrid LX Used Cars in Pacoima, CA 91331

Great Deal
$2,833 BELOW
CarGurus IMV of $14,813

Price: $11,980

Mileage: 35,197

Location: Pacoima, CA 91331

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2015 Kia Optima Hybrid LX for sale - $11,980, 35,197 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2014/08/20/14/25/2012_ford_fiesta-pic-592302226359322086-152x114.jpeg

2012 Ford Fiesta SE Hatchback Used Cars in Pacoima, CA 91331

Great Deal
$2,094 BELOW
CarGurus IMV of $8,074

Price: $5,980

Mileage: 39,787

Location: Pacoima, CA 91331

Average time on market: 23 days Certified Pre-Owned: No Color: Black Description: Used 2012 Ford Fiesta SE Hatchback for sale - $5,980, 39,787 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2014/08/20/14/25/2012_kia_optima-pic-7356861811427005185-152x114.jpeg

2012 Kia Optima SX Used Cars in Pacoima, CA 91331

Great Deal
$2,494 BELOW
CarGurus IMV of $10,993

Price: $8,499

Mileage: 113,573

Location: Pacoima, CA 91331

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2012 Kia Optima SX for sale - $8,499, 113,573 miles with Adaptive Cruise Control, Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/09/11/11/43/2015_lexus_rx_350-pic-8290169218180115387-152x114.jpeg

2015 Lexus RX 350 FWD Used Cars in Pacoima, CA 91331

Great Deal
$3,770 BELOW
CarGurus IMV of $31,250

Price: $27,480

Mileage: 35,913

Location: Pacoima, CA 91331

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Gray Description: Used 2015 Lexus RX 350 FWD for sale - $27,480, 35,913 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/08/20/11/56/2015_ford_escape-pic-90659246375777652-152x114.jpeg

2015 Ford Escape Titanium Used Cars in Pacoima, CA 91331

Great Deal
$2,494 BELOW
CarGurus IMV of $17,493

Price: $14,999

Mileage: 63,582

Location: Pacoima, CA 91331

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Orange Description: Used 2015 Ford Escape Titanium for sale - $14,999, 63,582 miles with Bluetooth, Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/07/29/13/34/2015_kia_soul-pic-502253646351081920-152x114.jpeg

2015 Kia Soul Base Used Cars in Pacoima, CA 91331

Great Deal
$2,045 BELOW
CarGurus IMV of $12,033

Price: $9,988

Mileage: 30,367

Location: Pacoima, CA 91331

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Manual Overdrive Color: Brown Description: Used 2015 Kia Soul Base for sale - $9,988, 30,367 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2017/08/08/11/53/2015_ford_f-150-pic-1413994000411196351-152x114.jpeg

2015 Ford F-150 Used Cars in Pacoima, CA 91331

Great Deal
$6,709 BELOW
CarGurus IMV of $31,708

Price: $24,999

Mileage: 25,779

Location: Pacoima, CA 91331

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Gray Description: Used 2015 Ford F-150 for sale - $24,999, 25,779 miles
https://static.cargurus.com/images/forsale/2017/07/29/11/57/2013_ford_f-150-pic-1735759360620026313-152x114.jpeg

2013 Ford F-150 XLT SuperCrew 4WD Used Cars in Pacoima, CA 91331

Great Deal
$3,363 BELOW
CarGurus IMV of $22,361

Price: $18,998

Mileage: 99,447

Location: Pacoima, CA 91331

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2013 Ford F-150 XLT SuperCrew 4WD for sale - $18,998, 99,447 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 21, 2017
When I arrived at the dealership the car was at a different location. The salesman drove my wife and I to the lot where they take the cars to clean them up. The car was nice, it does not have an original key fob to operate so some of the functions listed in the ad- such as the remote -start, lock, and emergency button- the one provided is not for this vehicle, they gave us a key to get in . I bought the car anyway. The salesman Joel, was very helpful when he could be. It was not a bad experience.
Is this review helpful? Yes | No
Sep 17, 2017
GuruD877T
Amazing people , fast answer, quick service .، Try danny he is a good and responsible sales man there .
Is this review helpful? Yes | No
Sep 2, 2017
Came away with a great deal.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review, we really appreciate it.
Aug 30, 2017
5 stars for their response, though I didn't make it to them to see the vehicles, they were very accommodating and responsive.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review, we really appreciate it.
Aug 26, 2017
GuruDVCFH
My salesman, John, was very pleasant and spent a lot of time with me. Ultimately I ended up spending parts of two days with him and bought a 2016 Ford transit t-250 van. I am totally happy with my purchase. There was some pain during the negotiation process which could have been speeded up a bit but ultimately I am a happy customer.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review, we really appreciate it.
Aug 15, 2017
They responded right away and when we came to the dealership, the sales person is very friendly and helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review, we really appreciate it.
Jul 28, 2017
Fantastic response time.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review, here in Karplus customer service is our main priority.
Jul 28, 2017
Martinique48
I was treated very well at this dealership and in fact purchased the car.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review, we appreciate the effort and the comments. Once again thanks.
Jul 27, 2017
Quick feed back
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review, we appreciate the effort and the comments. Once again thanks.
Jul 27, 2017
Flex_886
the salesman was very helpful and professional. .
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review, we appreciate the effort and the comments. Once again thanks.
Jul 13, 2017
Excellent
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review, we appreciate the effort and the comments. Once again thanks.
Jun 25, 2017
It was grea if I buy other car will be back there
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the compliment Rey, we appreciate the comments and your business.
Jun 24, 2017
This dealership lists their cars for a lower price on various sites like car gurus, true cars and edmunds. They don't honor the advertised price or the price they promise you over the phone when you actually go to buy the car. I drove over 2 hours to buy a car as they had agreed (over the phone) to lower the price by $300. They refused to lower the price when I got there. Don't waste your time with this unethical dealership.
27 of 27 people found this review helpful.
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Response from Karplus Warehouse:

We are sorry, but we did search our database and we did not have any record of the incident. Contact us so we could resolve this matter if there is. Once again sorry for your experience.
Jun 23, 2017
Jethro_07
I’ve never felt the need to leave a review for anything, but I feel the need because of my experience. It started by them advertising a truck way underpriced that I fell in love with. I checked the car fax and everything looked good. I called and asked if the truck was available. They said yes and asked when I would be able to come in and see it. I explained to them that I live 4 hours away and I would be going in the next day. Knowing the process would take long, I booked a hotel to stay in LA for the weekend. They called me later that day and said the truck had sold but they had another one on the lot that was similar. He said the price was 25,000. I told him that is over my budget since I was only approved for 26,500 and fees would push it over. He said “oh that’s no problem, come right in and we will make it work.” Well even though the deal was not as good, I went anyway on that promise that I would leave with that truck without going over my limit. When I showed up, I liked the truck, but seen the sticker price said about 28,000. I told the sales guy that I had loved the other truck they sold and he stated “oh the one from a while back”. So obviously the truck had been sold a while back and they told me they had sold it the day before. When we sat down to do the paperwork, the manager said the best thing he could do is 29,500 out the door. I told them that I had spoken to his employee and he said he would make my limit of 26,500 work. He stated that he was going to lose money so he couldn’t do it. Although I do understand that he can’t lose money, I was not demanding that price, I only went because I was promised that they would make it work. And 29,500 is nowhere near 26,500. So they are ok with me losing money on gas, time = 8 hours of driving, and a hotel. This could have been avoided by them not promising to make my limit work. By the way the first truck they had “Sold Yesterday” the same one from “a while back,” Is still posted on their website and has been there for 126 days.
43 of 43 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

We are sorry for your experience. We have a big inventory and sometimes confusion happens. We did our job of letting you know that the vehicle is not available before you came in. You did not like the vehicle we promised you and end up with another which more priced. We also have limitations that we cannot go over. Once again sorry for your dissatisfaction.
Jun 21, 2017
I saw the bad reviews but thought, hey I'll take a chance. Most of the reviews were about people who complained that the car was sold by the time they got there, but honestly that can be expected in the car sales industry. When I got there to see the car I saw on cargurus the women told me a price that was 6k higher than was posted. When I mentioned the online price she said "that's only for 24 hours" which by the way I got there at 10am and had seen it the day before. But why there would be a 6k price difference for 24 hours is beyond me. Then she said let me ask the manager. He came out, smoking his cigarette, and she asked him "do you know how much that car is?" Soooooo my question was "do you?" Or did you just tell me any price that carne to your head? So she ended up giving me a quote that was still 3k higher than online saying that was to make up tax. We left.
31 of 32 people found this review helpful.
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Response from Karplus Warehouse:

We are sorry, but you may be mistaken us from another dealer, we don't have any women in our Sales staff ever since.
Jun 17, 2017
15
Amazing staff!!
1 of 9 people found this review helpful.
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Response from Karplus Warehouse:

Hi Amy thanks for the compliment, we appreciate the comment and your business. Here in Karplus, customer support is our priority.
May 28, 2017
This was a great dealership to deal with, I ended up getting a 2013 Black Chevy Camaro Convertible that was listed for $18,900 + taxes and fees for $16,900 out the door. I'm a very happy camper. Ted
4 of 10 people found this review helpful.
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Response from Karplus Warehouse:

Hi Ted thanks for the compliment, we appreciate the comment and your business. Here in Karplus, customer support is our priority.
May 28, 2017
They were very friendly and told me the overall price of the car that I wanted.
1 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Hi Francisco thanks for the compliment, we appreciate the comment and your business. Here in Karplus, customer support is our priority.
May 24, 2017
The salesperson does not let you talk, he had an argument wit another salesman in front of me, no follow up to a question asked of him
12 of 13 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Carlos, sorry for the experience. Please contact us so we could resolve this matter. We don't tolerate such behavior.
May 13, 2017
Great customer service didn't got the truck that I wanted but they helped me out to get a better deal
1 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. Here in Karplus Warehouse Inc., customer service is our number one priority. We want every customer to be happy and get a great deal with his or her purchase. Thanks for the trust and business.
May 9, 2017
They didn't even know what truck I was talking about after explaining for 10 minutes what it looked liked and giving them all of the info. Their answer was we must have sold it, but we got another one for $18k. Which is about $10k more than this one...classic bait and switch! Be careful!
19 of 20 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Sorry Lanny, with our large inventory of more than 500 vehicles, its hard sometimes to find our vehicles specially if our salesman is new, Based on my research, if you are inquiring about the 2010 F-150 on your email which does not have phone number, we have that one in stock, maybe you called another dealer. It's only a bait and switch if we tell you its available then you come and its not physically available. Hope you understand, that's why we were sincere over the phone and gave you other options as well. Please call us so we can investigate more regarding the matter.
Apr 27, 2017
They said they had 4 cargo vans MADE 3 hr trip for nothing there is more to say wasted my time my time is valuable
22 of 23 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Hi George, sorry for the situation. We would not do that to a customer. We investigated and we don't have you in our system or any of our employees recall you visiting. Contact us so we will further investigate.
Apr 26, 2017
I love my Jeep!!! I'm so thankful to Karplus! They didn't try to sell me something I didn't need. They helped me find exactly what I wanted!
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review, we appreciate the effort and the business.
Apr 18, 2017
Great experience, the salesman JD was very polite and treat me well and I had a decent deal with my 2007 miata
1 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. We really appreciate it.
Apr 14, 2017
GuruYM1W
Friendly but not willing to negotiate much off there listed price even though I had KBB to show I was accurate in my value
7 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. We only negotiate in person and value of the vehicle depends on a lot of factors and not only by KBB. There is availability, demand and condition. KBB is just a reference which values the vehicle without even seeing or driving it. Brand new cars are all the same, but pre-owned vehicles are not, even if its the same specifications. I hope this will help you evaluate your search for a pre-owned vehicle.
Apr 5, 2017
Not willing to negotiate at all at this place.Plus the vehicles they advertise are not even there.
17 of 18 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Sorry for the experience, but we only negotiate in person. We have the vehicles that we advertise, sometimes customer borrows the vehicle for an inspection which we highly recommend before the purchase.
Apr 4, 2017
I called two different agents and asked more information about the car and got promise from them. But they never return call. I think this listing is a kind of lure.
14 of 15 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Very sorry for your experience Lee, call us back and ask for Ken so we could investigate on the matter. Sometimes we are very busy because we are the biggest dealership with more than 500 vehicles, but that is not an excuse and we don't tolerate that kind of behavior. Once again very sorry for the experience.
Mar 30, 2017
Replied to my text in a timely manner.
5 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review John. We are happy that you are a satisfied customer. Once again thanks for the business and see you on your next purchase.
Mar 19, 2017
i was so happy that i got the car we wanted, they also replaced the grille on my audi q-5 on time. nice job guys'
4 of 6 people found this review helpful.
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Response from Karplus Warehouse:

Thanks for the review Efren. We are happy that you are a satisfied customer. Once again thanks for the business and see you on your next purchase.
Mar 6, 2017
The price posted on the car for 12.980 was changed to 15,980$
23 of 25 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

We are sorry but we did not see any changes in price as you stated, contact us so we could investigate. Once again sorry for the inconvenience.
Feb 27, 2017
Very Courteous
2 of 7 people found this review helpful.
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Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Feb 25, 2017
Very good effort in follow up, and trying to make the deal work !!!!!
4 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Feb 9, 2017
Robert Gresham
5
Informative
3 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jan 28, 2017
Taniya89
For the most part, they were pretty fast in calling me back and handling the credit application part. On the other hand, they were trying to charge me an extra $2,000 from the vehicle listed price because of my credit. I've heard of having a higher interest, which I was expecting, but I've never heard of having the price of the actual vehicle bumped up!
34 of 37 people found this review helpful.
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Response from Karplus Warehouse:

Sorry for the situation, give us a call so we could investigate and resolve the proble. Once again we are very sorry for your dissatisfaction.
Jan 28, 2017
They called me in a reasonable amount of time.
1 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jan 22, 2017
overall good expierence family friendly dealer
1 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jan 4, 2017
They're great people. Especially their point man Gus. I will be meeting them again soon.
3 of 5 people found this review helpful.
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Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Dec 28, 2016
Good communication but I don't decide yet
0 of 2 people found this review helpful.
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Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Dec 21, 2016
Kglen
It was cool, decided car just wasnt right for me. Gave DL to test drive vehicle and associate forgot to return so I couldnt test drive other vehicles elsewhere for 2 days until i made the hour and half drive again to retrieve it. That was annoying!!
6 of 8 people found this review helpful.
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Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Dec 9, 2016
Dealer contacted me very promptly. We were able to get down there and purchase the vehicle my daughter wanted. The people were friendly and our overall experience was very good. We'll definitely keep them in mind if we're ever in need of another used vehicle.
3 of 4 people found this review helpful.
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Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Oct 27, 2016
The sales person seemed more interested in a sale then actually convincing me or at least giving his best shot at trying to sell a van. The finance manager was great and obviously knew what he was talking about. Get there early if you want to buy a car, cos if you don't, it would seem like they are trying to rush you. Remember, you are buying a used car. They get 3 stars cos they didn't do a great job in detailing the van before I drove off the lot.
11 of 12 people found this review helpful.
Is this helpful? Yes | No
Oct 17, 2016
Very information. Sent me pictures of vehicle I was interested in. Very prompt.
1 of 1 people found this review helpful.
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Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Oct 6, 2016
I had called a couplenof times to make sure that the particular vechile I wanted was in stock. I was looking for an automatic Jeep Liberty. They had both an automatic and manual transmission, and when I got there, they had the one I was not looking for and said it got sold on wednesday. The day after I had called. They are located in Pacoima, which is about 30 miles fron where I live and I wish they could have told me before hand instead of making me take the drive and coming out with nothing. Along with that, two salesmen were trying to out sell each other by texting me at the same time. It was an unconfortable situation. Although, I am thankful to carlos for all his help that he gave me on the phone.
15 of 17 people found this review helpful.
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Response from Karplus Warehouse:

We are very sorry about your experience. We are a huge dealership that sells vehicles fast and we have no control over it. I see that couple of salesman are helping you. You should have ask for the availability of the specific vehicle on the time that you are coming. Once gain we are sorry.
Sep 10, 2016
It wasnt even there. Cars were in VERY POOR condition. Salesmen paid more attention to his phone than us. We just left and went to a more reputable dealer.
21 of 21 people found this review helpful.
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Response from Karplus Warehouse:

We are sorry for your experience, but based on our records, our salesman that was helping you called you couple of times the same day but there was no response. Once again we are sorry.
Aug 17, 2016
Dealer was helpful and courteous They provided the information needed, they did a follow up call, but did not pester us about anything.
3 of 4 people found this review helpful.
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Response from Karplus Warehouse:

Thanks for the review, we appreciate it.
Jul 25, 2016
The truck I was interested in was already sold it's been 2 weeks since I spoke with them and they still have it up for sale
10 of 10 people found this review helpful.
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Response from Karplus Warehouse:

We are sorry, We are a very big dealership with over 500 vehicles and sometimes, we have some technical difficulties which we cant avoid, but we will do our best to resolve it. Once again we are sorry.
Jul 24, 2016
Good experience. Sales person call me right back.
2 of 3 people found this review helpful.
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Response from Karplus Warehouse:

Thanks for the review we really appreciate it.
Jun 24, 2016
they were very good to deal with and I did buy a care here. I would make them my first choice when I need a car.
1 of 2 people found this review helpful.
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Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jun 10, 2016
The sales person got back with me within a few hours. Good experience.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jun 9, 2016
Made them a cash offer, they kept giving me the run around, sales man told me he was gonna speak to manager and have him call me, he never did, I kept calling him and he was never there (supposedly) found the truck I was looking for at another dealer for way less
12 of 12 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Sorry for your situation. Give us a call and we will look into it. Once again sorry for your dissatisfaction.
Jun 3, 2016
casinoJoe
10
these guys are great. even though its been only communication over the phone since im in palm springs and they are in the valley its hard for me to get there. but the sales team didnt give trying. they are flexible with scheduling and very accommodating.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
May 30, 2016
They got back to me reasonably quick, I didn't buy the car it wasn't exactly what I was looking for, there was no high pressure to buy.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
May 23, 2016
Claimed they could finance me but couldn't deliver
7 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Sorry for your situation. Give us a call and we will review your application. Once again sorry for your dissatisfaction.
May 9, 2016
Fair. They contacted me before me making a 40 mile trip saying the vehicle I was interested in got sold
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Apr 27, 2016
They wouldn't negotiate over the phone / email, but seemed friendly and responsive.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. As much as we would like to negotiate over the phone we can't. I am very sorry for that. Once again thanks.
Apr 25, 2016
Horrible. Plain and simple I went to look at this car, nothing wrong with it except had to jump start it a couple times. People were not willing to negotiate at all. Price keeps going down because no one is able to buy it without having a co-signer with them. Would have bought this car straight away if they were willing to put more effort into selling cars. Horrible place . 2 stars instead of one because of the car line up.
9 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Sorry for the experience. We are a huge dealership with 500 cars and this are repo so sometimes battery is dead.  As mush as we want to finance anyone, sometimes, there are limitations which is beyond our control. Give us a call so we could review your application.
Apr 15, 2016
Great response
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Apr 5, 2016
Vehicle does not exist. Unfair to buyers who are serious. Dishonest tricks.
10 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

We are very sorry. We don't have control over posting of Cargurus which is delayed by 1 day for the consumers protection. We are a big dealership with 500 vehicles and we sell and acquire vehicles very quickly.
Mar 27, 2016
Fast response. Good service.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Mar 16, 2016
eddmtz
They can do better by fixing their vehicle's at least with an oil change or check on their vihicles tires befor seling a car with real bad wear tires. Imagin little and simple things like these I can't imaging more in to detail
5 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. We will take your suggestion importantly. we really appreciate it.
Mar 13, 2016
I would really recommend this dealership to anyone trying to get their first car. They're really nice and helpful staff .
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Mar 9, 2016
They're over priced!
5 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it. We can't control all the prices, depending on the availability in the market. Sometimes hard to find vehicles fetch fetch too much at auction, but we will sincerely look into it.
Feb 25, 2016
provided requested info
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Feb 17, 2016
they are cool people and work with the customer and give you advice's i call two times for questions they talk to me with positive amswer
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jan 29, 2016
They were good really tight lot make sure you inspect your vehicle b4 you buy and after they drive it out to you to drive off I didn't and when I got home I had a busted tail light still trying to get it fixed they have a lot of cars on their lot and it is very hard to get in and out the car is clean and look great I bought it
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jan 4, 2016
Fast response.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jan 4, 2016
Quick response
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jan 3, 2016
Good
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jan 3, 2016
great
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jan 2, 2016
Good
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Dec 26, 2015
responded quickly, however vehicle not available for viewing although listed for sale.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Nov 7, 2015
called and helpful
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Sep 26, 2015
Responded right away.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Read 43 old reviews
Sep 24, 2015
poor customer service, to much haggling,to much pressure to make you buy, cars are not serviced i will never go back.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 24, 2015
do not come here. they tried to sell me a car with structural damage but didn't reveal that until I was signing with the financier and after they showed me a clear car fax report. they will try to pressure you to buy the car and make the damage sound like it's not a big deal.
10 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. We don't have you in our records, we always document every visitor.
Sep 8, 2015
Very fast response.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Sep 6, 2015
We are satisfied with their service. Tony the sales person is very accommodating along with Lon the manager and Max from finance. We did not get the BMW instead we got the Ford Flex. Thank you
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Aug 2, 2015
I purchased this vehicle with no hassles. In and out quickly with a smile!
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Aug 1, 2015
Thank you Gustavo for excellent customer service. Thank you for the Nissan Leaf it is a great car. Gustavo made this purchase possible he has a great attitude and I apppreciated that. Very friendly and knowledgeable. He is the EV expert on the lot and I reccomend him if anyone needs to buy an EV from Karplus 2.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jul 27, 2015
I drove from Norco to Pacoima at their request and the care was not even there. Why couldn't he have been honest with me. That is a 2 hour drive one way for me.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Hi Roger sorry for the inconvenience. Please do contact us and we will investigate on it. We take customer service seriously and won't tolerate such behavior.
Jul 10, 2015
The guys there was great. Even Max.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Jul 2, 2015
To many vehicles advertised that are teasers or already sold when called, yet still on the website a month later.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. We take customer feedback very important and we value your review. We are very sorry regarding your experience. We have a huge inventory that is sometimes hard to manage. Please contact us so we can gather some facts  and  resolve your situation. Once again We are very sorry for the inconvenience.
Jun 18, 2015
When you call about the cars on the website, they don't have the cars anymore. First they tell you they do have it, once you go , they don't have it. Over the phone they said they had various cars but it's not true
7 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Sorry for the situation. We are a volume dealership that sells vehicles fast. Sometimes we cannot guarantee availability unless you call and reserve it. We always monitor our customers in the lot and recently we have not encounter such situation, Once again sorry for the misunderstanding.
Apr 10, 2015
Gave more than enough information on the vehicle.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Mar 21, 2015
Had some credit issues and instead of telling me by phone that t would not work i drove 1 hour so they could tell me that it wasn't going to work.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

We are sorry for your experience.  We always value our customer and we try to give time and effort to help our customer to full extent. We always give positive hope and we don't turn down anyone unless we already see all available options. It will be unfair on your side if we don't give you a chance and 100% customer service. I hope you understand and once again sorry for the inconvenience.
Mar 20, 2015
Great dealership
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the review. we really appreciate it.
Mar 10, 2015
Very friendly and helpful , they remembered me even after the deal was long over . I felt comfortable there because they had so many customers . evevone seemed satisfied , I'm satisfied .
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Mar 4, 2015
Nice
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Feb 16, 2015
They wouldn't go down from $2100 for this car at first then when we tried to work out payments I had the pink slip to my 2012 vw beetle low miles with all up grades and they couldn't bring my payments under $400! That's a bunch of garbage! Then 2 weeks later I saw on gurus they brought it down to $18,980! Cheaper then what we asked, so I called them and asked if they were ready to work with us and they said the fact it's gone down almost $4000 still wouldn't even bring your payments down under $350 a month with a trade in down payment at $11,000 (that's what they would give me for my car). These people don't help people out at all! They are liars and will waste your time!
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

We are sorry for the inconvenience and dissatisfaction. We have no control over payments that we quote you based on your credit and banks approval. We only sell car and when it comes to finance, its between you and the bank.
Jan 31, 2015
I bought my car from Karplus two weeks ago, up to now there is no problem with it. On their website it is written that they give full tank gas, check it before buying.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the business. Gus appreciates your patience and trust.
Jan 19, 2015
Do not shop there!! It was bad from the start. Especially when they pulled the truck I was interested out and hit a Corvette!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

The purpose of this is to convey our sincere apologies for any inconvenience you may have experience with our dealership. Minor accidents happens and we can't control it.

At Karplus Warehouse Inc., we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your or our own expectations. We are committed to providing you with the highest level of service simply because our customers deserve the very best.

In regards to the message of your review. It was not our intention to cause inconvenience. Once again we are sorry and will try to keep minor accidents fr
 More ...
Jan 15, 2015
good deal
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Dec 8, 2014
A+
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Nov 12, 2014
Was told price for the car was negotiable and available for what we had available to spend over the phone. Drove over an hour (one way) just to be told the price was firm and non-negotiable. Typical used car salesmen tactics and tricks. Very frustrating.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

We are sorry regarding your experience with our dealership. We value you as a customer and will always try our best to give you the best deal there is that we could offer. Despite of it all, we value you as a customer and give our time and effort to try to give you the best deal. Once again sorry for the dissatisfaction.
Nov 2, 2014
A lot of decent cars there and I would browse there again.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Sep 4, 2014
Ok
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Aug 25, 2014
Good experience thank you
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Aug 24, 2014
very helpful
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Aug 19, 2014
responded quickly
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Aug 4, 2014
Very nice
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Jun 4, 2014
Fast response.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Apr 28, 2014
Excellent
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Feb 6, 2014
I purchased a 2010 Ford E350 Cargo Van at their price quoted on CarGurus. It was a great price. The purchase was easy and fast. They all were very friendly. I would highly recommend them.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Jan 25, 2014
Prices higher than local dealership
Is this review helpful? Yes | No

Response from Karplus Warehouse:

We are sorry you are not satisfied with our inventory. We know its your opinion and we respect it, but price of the vehicle depends on a lot of aspects like how much the vehicle was acquired, reconditioning, availability, mechanical and appearance value. Comparing pre-owned vehicles is like comparing oranges and apples, nothing is the same. Hope this will help you understand.
Jan 19, 2014
Dealer was great literally right after I aver my email I got a response looking forward to buying my new car with them
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Jan 6, 2014
Great Help thank you!
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Jan 5, 2014
Their car was too pricey.
Is this review helpful? Yes | No

Response from Karplus Warehouse:

We are sorry you are not satisfied with our inventory. We know its your opinion and we respect it, but price of the vehicle depends on a lot of aspects like how much the vehicle was acquired, reconditioning, availability, mechanical and appearance value. Comparing pre-owned vehicles is like comparing oranges and apples, nothing is the same. Hope this will help you understand.
Jan 2, 2014
Thanks so much
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Jul 17, 2013
Bait and Switch establishment. They advertise on EBAY with these practices. Prices are low-balled on purpose and when you get there the car is usually no longer there.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

We are sorry for your dissatisfaction, Please call first before you come to make sure of the availability, we are a volume dealer and sometimes updates on advertising feeds are delayed. Once again we are sorry for any inconvenience.
May 13, 2013
Cool
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Apr 29, 2013
good group
Is this review helpful? Yes | No

Response from Karplus Warehouse:

Thanks for the time to do the review. Here in Karplus we make sure that we give 100% customer satisfaction. Once again Thank you. We value your business.
Feb 27, 2013
changed price on car i was interested in increased it by $3000
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Our sincere apologies for any inconvenience you may have experience with our dealership. Sometimes it happens when we discovered that there was a price mistake or reconditioning that needs to be updated which out of our control, That is why all dealers have disclaimers regarding price changes.
Oct 20, 2012
Polite salesman but unable to be flexible with price or financing.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Our sincere apologies for any inconvenience you may have experience with our dealership. As much as we would like to sell a car, we have some limitations and financing is between you and the bank. Once again we are sorry for your dissatisfaction.
Mar 6, 2012
Dealer is buying cars at auction with FRAME DAMAGE that is reported on AutoCheck but not CarFax... then only gives you the CarFax and states "see, no reported damage". I have run across this tactic before... make sure you get both AutoCheck and CarFax reports for any vehicle and do NOT use KarPlus Warehouse, there's a reason their cars are so much cheaper than other dealerships. STAY AWAY!!!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Sorry for the dissatisfaction. We provide vehicle history such as Carfax ,Autocheck and NMVTIS (Provided by DMV). We encourage buyer's to take the vehicle to their trusted mechanic to check before purchase. We also offer extended protection plans for all our vehicles.
Feb 22, 2012
they led me to think I was approved for one amount I set up an appointment to travel 41/2 hours to meet and buy a car and 2 days be fore I called to confirm and now the amount down changed along with the approval amount. It was a complet waste of time I could have been looking up here in my area.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

Our sincere apologies for any inconvenience you may have experience with our dealership. We only sell vehicles and when it comes to finance its the banks control. We have no control over that. Understand that everyday banks rates and programs changes. Sorry for you dissatisfaction.
Nov 21, 2011
were not helpful over the phone
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Karplus Warehouse:

The purpose of this is to convey our sincere apologies for any inconvenience you may have experience with our dealership.

At Karplus Warehouse Inc., we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your or our own expectations. We are committed to providing you with the highest level of service simply because our customers deserve the very best. Contact us so we could improve and so it does not happened in the future.

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