Patriot Motors

3513 N El Paso St
Colorado Springs, CO 80907

Sales: (719) 966-4592

Today 9:30am - 5:30pm
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2011 Jeep Grand Cherokee Limited 4WD Used Cars in Colorado Springs, CO 80907

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2014 Dodge Charger SE Used Cars in Colorado Springs, CO 80907

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 5, 2017
GuruZYPG3
They called me on time but I have to look for my financial company
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 28, 2017
cobra_2455
Nice truck Haven't had time to drive it yet.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 24, 2017
Excellent everything was perfect
Is this review helpful? Yes | No
Oct 8, 2017
They were polite and helpful and the office didn't smell like old cigarette smoke, which is unusual for a smaller used car lot office. We didn't purchase the car we went to look at, but we would go back.
Is this review helpful? Yes | No
Sep 27, 2017
Great experience...purchased a MDX, love it. Staff was friendly and helpful, no pressure or hovering. Easy process, will refer friends and family.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 29, 2017
Bad customer service. I asked to confirm price and condition and all I got was a note that the price was on the website and to read the car fax. Nothing else. Not helpful
1 of 3 people found this review helpful.
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Aug 22, 2017
was notified right away the vehicle had been sold. didnt have to wait several days. thanks
Is this review helpful? Yes | No
Aug 12, 2017
GuruD9VJ5
Vague on description. When I asked for more info they stopped responding.
3 of 4 people found this review helpful.
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Aug 12, 2017
Even though I scheduled a test-drive for 4:15 pm on a Saturday, when we arrived on-time, neither of the two vehicles I wanted to look at were ready. One had been taken into the off-premise maintenance bay and I was told I couldn't go see it. The other one was parked in a corner, blocked 3-deep by other used cars, and when we finally got ready to move things around and take it out, the battery was totally dead. Nobody even tried to call us to let us know that we wouldn't be able to take the trucks out. When asked why they hadn't prepared the vehicles for us to test-drive, the saleslady (Julie) blamed it on her office administrator Chandra, saying it was her fault for not communicating. When I then countered that I had set the appointment up directly with Julie on the phone the previous day, she said "Well, people say a lot of things and then don't show up. Sorry." What a horrible salesperson and a bottom-of-the-barrel dealership. They had absolutely zero remorse for the fact that we had driven all the way from Frisco down to Colorado Springs (2.5 hrs one way) to test drive two vehicles that ended up being unavailable. So we sat in the car for a total of 5 hours for nothing!!! DON'T EVER SHOP HERE!!
14 of 14 people found this review helpful.
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Jul 7, 2017
Not listed correctly. This is a manual, not automatic.
7 of 9 people found this review helpful.
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May 31, 2017
Had a good experience with them!
2 of 2 people found this review helpful.
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Apr 15, 2017
Awesome! Low pressure. I was able to look at the vehicle in detail without a salesperson hovering around. Great experience!
1 of 2 people found this review helpful.
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Apr 8, 2017
Never responded to me. Also, BUYER BEWARE, all of their cars have already been deemed totaled by hail damage. Some cars don't seem to have any hail damage to them, making it seem like there is probably something wrong with the vehicles on the inside. Combine that with the fact that their "dealership" is basically a junkyard, seemed sketchy to me.
18 of 21 people found this review helpful.
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Apr 3, 2017
Returned my email in a quick and professional manner
0 of 4 people found this review helpful.
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Mar 24, 2017
They said they had the vehicle in stock. When I sent a followup email explaining I was from out of town and had a list of questions to ask, I was told the car was no longer in stock. Not sure what to make of that.
8 of 8 people found this review helpful.
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Mar 14, 2017
They were very cordial and nice.
0 of 4 people found this review helpful.
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Feb 21, 2017
Found and bought a jeep from them, at first I was very happy with John. Paid for the jeep and then the nightmare began. The title never was mauled Timmy house. Karen was particularly difficult to deal with and unwilling to be cooperative. Temporary plates are already expired and Karen called today and said it could be 6-8 more weeks to get duplicate title work. On top of that she had the nerve to say I had to pay for the replacement title even though original title was never delivered. Would never deal with Patriot Motors again or refer anyone
29 of 32 people found this review helpful.
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Feb 16, 2017
Julie was very helpful in helping me buy a 2013 Kia. She responded to my text messages and phone calls quickly and helped me work out a good deal. I'm taking the car to the mechanic this weekend to make sure all is golden but as far as I can tell, everything is great. Friendly service, Joe even gave me a mini manual lesson as I was quite rusty... Thanks guys!
2 of 3 people found this review helpful.
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Dec 11, 2016
Dealer emailed and answered questions promptly
0 of 1 people found this review helpful.
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Dec 6, 2016
Worst service I've ever experienced. Went in to check out a pathfinder, even had financing in order. The two folks there didn't seem to concerned about selling a vehicle. Let me test drive it, then that was it. They asked if I liked it and then told me to call my financing company. I sat outside for15 minutes to see if they would even come out to check in with me and.... Nothing. Needless to say, another place helped get me into a newer, nicer pathfinder for the same price they were asking for a hail damaged 2011 base model pathfinder.
23 of 26 people found this review helpful.
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Nov 17, 2016
The whole process was so easy. John was really nice and helpful, even drove the car to the mechanic for us so we could get it checked out! I will definitely buy from them again in the future!
2 of 2 people found this review helpful.
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Nov 5, 2016
Very friendly and helpful. I feel very good about doing business here
1 of 1 people found this review helpful.
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Oct 31, 2016
In general they will sell used cars with extensive hail damage at market price and know that most car insurance and banks, consider the damage as total loss these days. Tip: always think about the resale value when buying a car, and do research on the damages , car and take the car to a certified mechanic before purchase.
18 of 23 people found this review helpful.
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Sep 29, 2016
I would recommend, without hesitation, this dealership to anyone who is looking for a different kind of car buying experience. This is a small business, but one that is 100% focused on its customers' complete satisfaction. 'No hustle or pressure that one typically would associate with used car entities . . . just a straight forward address to what the customer wants to purchase, not what the dealer wants to sell. The staff is excellent! If you are not put off by a hail damaged vehicle, this is the only place to find it, quickly and with people who are there to help you, not just themselves.
5 of 9 people found this review helpful.
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Sep 22, 2016
Answered all my questions
2 of 4 people found this review helpful.
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Jul 5, 2016
Went in knowing which car I wanted and how much it was out the door. Took it for a test drive. Nice friendly staff however they are under staffed. After my test drive it took about 2 and a half hours for paperwork because the associate that was helping me needed to keep helping other people and pausing the completion of my purchase. Great deal nice car unreasonable amount of time spent waiting. This is my 4th purchase from a dealer, by far the slowest.
9 of 11 people found this review helpful.
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Jun 16, 2016
Great experience. It was easy to get a hold of them at anytime. They worked with me and my bank to get everything ready when I picked up the car. I was there for 20min and done. Julie is great. Jetmir
2 of 4 people found this review helpful.
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Jun 13, 2016
Even though this vehicle did not work for me, the people at Patriot Motors were very nice and helpful.
2 of 5 people found this review helpful.
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Jan 7, 2016
Good people, responded right away send me pictures
1 of 1 people found this review helpful.
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Read 18 old reviews
Nov 21, 2015
Love the feedback and the customer service! Dealer is very easy to work with and I was able to negotiate down to a price that was within my budget. THANK YOU:)))))) I will definitely buy from this deale again!!!
3 of 4 people found this review helpful.
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Aug 3, 2015
Very helpful staff. A few issues with vehicle were addressed and taken care of. Reasonable prices and solid vehicle selections. Thank you !!!!!
1 of 2 people found this review helpful.
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Aug 1, 2015
Excellent service. Great vehicles.
1 of 1 people found this review helpful.
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Jul 21, 2015
We went to the dealership to look at a vehicle and when we arrived we found that the vehicle had severe hail damage. It looked like someone had "hammered" it with a ball-ping hammer. The pictures online never showed the damage. Also the dealer listed price online was not the same price when we arrived. They added more to the price with dealer handling charges. This is an unscrupulous dealer and cannot be trusted. Potential customers need to "BEWARE!"
11 of 16 people found this review helpful.
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Response from Patriot Motors:

We are sorry for your experience.  All of our cars are listed with info about the hail damage.  Pictures do not always display the hail the same as in person.  Daylight and weather conditions effect how you see it.  As far as our $199 dealer fee.  We do charge that over and above the sale price but if a customer indicates the advertised price the $199 is included.  A walk in customer on the other hand is a different story but at least the walk in customer sees the price up front not later when buying the car like most dealers. Most dealer fees are well in excess of $599. Dan I would ask you to
 More ...
Apr 7, 2015
Very helpful. Bought the car.
Is this review helpful? Yes | No
Mar 2, 2015
Called me a soon as possible
1 of 1 people found this review helpful.
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Feb 23, 2015
They don't have financing but very nice ppl
Is this review helpful? Yes | No
Feb 17, 2015
mike_r63401
dealer didn't have in house financing, didnt seem too interested in talking after i asked
4 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Patriot Motors:

We would be glad to help out all customers either through a referral to a Buy Here Pay Here Lot or suggestions on local credit unions.  Unfortunately for this customer Patriot Motors is a lot that will work with most banks and credit unions but don't at this time have investors willing to tote the note.  Sorry Mike.
Dec 10, 2014
No budge on price. I went in expecting to buy, but they wouldn't move on what I felt was an unreasonable price for all the damage on the car.
3 of 3 people found this review helpful.
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Nov 8, 2014
Julie did a great job of getting back on a car we were looking at. She is very responsible. Thank you Lynn Fravel
Is this review helpful? Yes | No
May 4, 2014
Always answered, very nice
Is this review helpful? Yes | No
Feb 28, 2014
tried to push another vehicle
1 of 1 people found this review helpful.
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Oct 17, 2013
This dealer was very flexible and accommodating to meet our needs. I would definitely do business with them again.
Is this review helpful? Yes | No
Sep 28, 2013
did not come down to what we wanted to pay
2 of 2 people found this review helpful.
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Jun 24, 2013
They responded by email but that's the only contact I had.
1 of 1 people found this review helpful.
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Mar 22, 2013
Our Salesman Carl was a joy to deal with and I would recommend him and your dealership to our friends.
Is this review helpful? Yes | No
Mar 22, 2013
Great!
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Feb 27, 2013
Very honest guys! Be advised, the cars they sell are generally in poor cosmetic condition, which is why they are priced as low as they are. If you are looking for a car that is in great mechanical condition, but looks terrible, they are the place to go.
Is this review helpful? Yes | No

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