Palmen Buick GMC Cadillac

7110 74th Pl
Kenosha, WI 53142

Sales: (262) 746-5112

Service: (888) 478-0922

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 20, 2017
darlene53151
I was looking for a car with more options and different colors. The dealership was honest about what was on this car & what color black it was. They also told me about different Cadillac cars on their lot In case I was interested in seeing them. They made sure I saved a long trip by talking about their cars with me on the phone.
Is this review helpful? Yes | No
Oct 18, 2017
GuruD98H1
The dealership was great. I didn't buy the srx. Next time.
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 10, 2017
GuruDZ77C
I was contacted and responded with a question regarding the vehicle. So far I have not received a reply to my question, only requests to visit the dealer. I have sent at least 3 follow-ups and have no answers. Very poor handling from this dealer. I am still interested in knowing more about this vehicle but do not have much hope of hearing from the dealer.
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Aug 27, 2017
Called the Dealer Pallmen GM Buick Cadillac, and talked to Christie about the E-price and she talked to the Sales manager and quoted me a very good price that I was happy with, as the Cadillac CTS only had 19000 miles on it. Going to fly out and drive it home 9/1/2017
1 of 1 people found this review helpful.
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Aug 17, 2017
The dealer never really contacted me on this vehicle. And as a result of me giving my email I started getting emails that I thought was coming from a sales person, but when I was responding would get nothing in return that answered any of my questions. Instead I got another preloaded generic email
2 of 2 people found this review helpful.
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Aug 6, 2017
Great little car we did not buy it though so someone else got a great car
1 of 1 people found this review helpful.
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Aug 5, 2017
I purchased the 2013 Acadia, I got a good deal and my salesman Dan was very helpful and considerate. I'm happy with the purchase so I guess thats what is most important.
1 of 1 people found this review helpful.
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Jul 4, 2017
I worked in depth with Courtney at Palmen, and she was nothing less than awesome. She was personable, she knew the car well, and she was incredibly helpful and patient as we went through each step. This was my first car purchase and she hurdled every obstacle I threw her way with patience and grace. I will happily return to this dealership when it comes time to buy my next car.
1 of 1 people found this review helpful.
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Apr 24, 2017
GuruSD7Y
Contacted, but never asked if they could continue looking for us after the car we saw online was sold. Otherwise, great experience.
1 of 1 people found this review helpful.
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Feb 7, 2017
Very respectful and professional
1 of 1 people found this review helpful.
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Jan 22, 2017
I test rove the car but decided not to buy because the car did not seem right for me...it had nothing to do with car quality or the dealership.
1 of 2 people found this review helpful.
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Dec 11, 2016
Hornet57
Responded quickly....and eager to help find a truck for me. Found a truck sold by a private party but was impressed with the response from Palmen Buick GMC Cadillac.
1 of 1 people found this review helpful.
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Sep 18, 2016
dealer was very accomidating.sent detailed pictures which were very helpful.photos helped me decide to make this trip to purchase this vehicle.trip was 1000 miles away.
1 of 1 people found this review helpful.
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Aug 8, 2016
They contacted me immediately and were helpful but not overly pushy.
1 of 1 people found this review helpful.
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Jul 6, 2016
Great experience with this dealer. Larry colon is wonderful to work with.
1 of 1 people found this review helpful.
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May 27, 2016
they responded right away ,however Im not in the market until another 6 mos from now , just showed interest in the G37x ,
Is this review helpful? Yes | No
May 1, 2016
They emailed & called me. Very nice helpful conversation.
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Apr 2, 2016
Contracted me within one hour. Great service
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Jan 5, 2016
copper1395
My experience at the dealership was great. My wife and I dealt with Dan. He was very professional and didn't play games. I would go back there again to back a vehicle.
1 of 1 people found this review helpful.
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Jan 5, 2016
Scott was very helpful in helping buy the car
Is this review helpful? Yes | No
Read 24 old reviews
Dec 10, 2015
They responded promptly by phone and email. Very inquisitive via email. Offered help and advice days even weeks after. Great customer service team.
1 of 1 people found this review helpful.
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Oct 22, 2015
Friendly reply, but not willing to discuss options by email.
1 of 1 people found this review helpful.
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Oct 13, 2015
There are things wrong with the vehicle I bought that they won't cover nor fix that they knew of
2 of 2 people found this review helpful.
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Oct 8, 2015
Successful and easy car purchase with quality service.
Is this review helpful? Yes | No
Sep 26, 2015
Very helpful and professional!
Is this review helpful? Yes | No
Aug 22, 2015
Rollmann
Tom was great. Got things done when we didn't even know it. Short a finance person that day, delayed the sale an hour or so.
Is this review helpful? Yes | No
Aug 17, 2015
Slammed me with 14 hard credit inquiries when specifically asked them to not do more than 3 maximum.
3 of 3 people found this review helpful.
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Jun 5, 2015
scooterboob
Very friendly and helpful.
Is this review helpful? Yes | No
Feb 22, 2015
Good
Is this review helpful? Yes | No
Feb 10, 2015
Good
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Nov 29, 2014
Nice used car. Good financing.
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Nov 4, 2014
Absolutely amazing! Tom is the man!
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Oct 20, 2014
Second time going there. Had great experiences both times. DIdn't buy a car this time.
Is this review helpful? Yes | No
Oct 2, 2014
Anthony was terrific. He researched the vehicle we were interested in and became knowledgeable on it even though it was not a brand that is sold new there. I highly recommend him.
Is this review helpful? Yes | No
Aug 28, 2014
Friendly and helpful sales people.
Is this review helpful? Yes | No
Jul 2, 2014
trueservice
Didn't respond to cargurus, but thru their website. Great at servicing you as far as making appointments. 3 stars for being professional. When it's time to talk numbers, the typical cliche' salesmen tactics come out. Make sure you ask questions and know the car your looking at. Asked for maintenance records three times, I got the story of the history, but no actual paperwork to show. Also will low ball you on your trade. They like to add extra stuff to so know what's in your payment. No Deal!
1 of 1 people found this review helpful.
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Feb 4, 2014
farruh82
expensive store!!!
1 of 1 people found this review helpful.
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Nov 10, 2013
Good response time. Did not have a vehicle in my price range and was up front about it.
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Sep 11, 2013
contacted immediately
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Sep 10, 2013
Very pleasant to deal with. They responded quickly to all questions and made my car buying experience much better than I had hoped for!
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Jul 26, 2013
chirorickyp
Found exactly what I wanted. 4 Runner in mint condition. very honest and to the point. I gave my offer they said yes, I wrote a check and went home a happy camper with a great deal. Very easy
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Sep 14, 2012
I recently purchased a vehicle through this dealership. I live 6 hours away so I had the car shipped to me which I was very unhappy to find out they were driving it out. I was told by the sales people there was no damage to the car at all, however after inspection I found scuff marks where it looks like it had been backed in to something. When I took it to a mechanic to have it inspected they informed me the tread on the tires is far below legal and the rear brakes were bad. I have tried calling twice and had my mechanic call as well. We get sent to a mail box that is full. All in all I feel as though the took advantage of me. Not to mention before the car was paid for they bent over backwards for me then after it was bought and paid for I was treated very rudely. I was no longer their priority and i was told "I am not their only customer". I was furious! They were so nice till they got my money, then they blew me off and were very rude. Desiree was the only reason i still bought the car. She was a pleasure to deal with. I would have gotten my money back and taken my business elsewhere had it not been for her. I wish she got the collision. I don't recommend buying a car from here.
1 of 1 people found this review helpful.
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Feb 28, 2012
Great salesman Dave!
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Sep 1, 2011
top notch!
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