Open Road BMW of Edison

Sales: (732) 839-4599 Service: (732) 985-8450

Today 9:00 AM - 8:00 PM (Open Now)
Show business hours

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Dealer Details

Open Road BMW of Edison

15 reviews
Today 9:00 AM - 8:00 PM (Open Now)

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Nov 30, 2019
Very accommodating. The Sales Manager was a gentleman and the sales person was friendly and knowledgeable. Even the young lady at the front desk was incredibly charming and a pleasure.
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Jul 24, 2019
Great experience! I bought the car over the phone from an excellent salesman named David Lutz.. picked it up the following day.. the car was immaculate and it was a comfortable closure; all was as promised. Great job.
1 of 1 people found this review helpful.
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Mar 29, 2019
Great experience throughout.
1 of 1 people found this review helpful.
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Mar 18, 2019
I love my car picked it up today from Larry Stokes this a good place i love my new car i got just what i wanted im so happy
1 of 1 people found this review helpful.
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Feb 8, 2019
They stated that the X5 is certified. When I asked about the certificate. They indicated that it’s one year after the manufacture warranty and covers only power train. I laughed as all certified car companies offer 100,000 bumper to bumper. So BMW can’t trust their own car, how they can expect that a consumer will!!
5 of 5 people found this review helpful.
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Jan 29, 2019
brought the car from him but they cld have done better on the price they knew i was there for this car so didn't give me a deal at all. got what i wanted but still feel like i shld have got a better deal.. and i wld have if i wld have pretended to be just a walk in instead of an online customer. HINT Hint
6 of 6 people found this review helpful.
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Jan 8, 2019
My experience was very good, I would highly recommend this dealer, I contacted them, flew into town next day, made a deal at a very fair price. Couldn't be happier with the experience. Thank you Open Road BMW!
1 of 1 people found this review helpful.
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Jul 19, 2018
Paul was very accommodating and overall a pleasant guy.
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Jul 9, 2018
Quick follow up and very informative. Still weighing my options but this dealer is top on my list. Marina answered all my questions and call back from salesperson was very professional
1 of 1 people found this review helpful.
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225
Jun 18, 2018
Very responsive!
0 of 1 people found this review helpful.
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Apr 24, 2018
Overall great experience with Open Road BMW. The sales person Larry I worked with, was responsive, fair, and honest. I drove a good distance to see the car and he made sure everything was ready to go upon arrival. When it came time to purchase, everything was smooth and they were patient was I got my own financing. Overall great car buying experience.
2 of 2 people found this review helpful.
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Apr 12, 2018
Great staff
0 of 1 people found this review helpful.
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Feb 17, 2018
Returned my email right away . Decided to buy elsewhere
0 of 1 people found this review helpful.
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Feb 10, 2018
Good
0 of 1 people found this review helpful.
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Feb 5, 2018
I drove almost 2 hours to see it marina told me it came back from auto body shop and was ready to test drive. It still had dent in the side fender. Then they said it had suspension damage so they not selling it. What a waste of time tolls and gas. Nevver dealing with them
3 of 3 people found this review helpful.
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Jan 20, 2018
Good
0 of 1 people found this review helpful.
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Oct 23, 2017
I waited days and they e-mailed me at 4 PM a hello. Then they e-mailed me the following day at 9 AM the vehicle was sold the previous night.. What a joke for customer responsiveness. On this particular one I was interested and I am a cash buyer. I repeatedly sent them questions on their listing of both a manual and an automatic transmission...no reply back.
7 of 7 people found this review helpful.
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50
Aug 6, 2017
Answered politely and thoroughly to my questions. I remain undecided among offers. My fault
1 of 2 people found this review helpful.
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Feb 5, 2017
Pretty good. Love the car.
1 of 2 people found this review helpful.
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Jan 17, 2017
I received a quick return call, but it was from a call center that was not the Dealer and did not have any information other than they will pass the information onto someone at the dealer. Over 5 days later and no return call from the Dealer. Poor service.
4 of 4 people found this review helpful.
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Nov 10, 2016
Help me ou a lot
0 of 1 people found this review helpful.
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Oct 21, 2016
Excellent service
1 of 2 people found this review helpful.
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May 14, 2016
good, purchased the car.
1 of 1 people found this review helpful.
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Mar 17, 2016
Horrible experience both times I visited. The first time the would not price a car for me, instead making me wait 2 hours only to have a sales person take a laptop out and tell me what the true car average price ad a prequalification method. The second time at the sealership, the sales person called me after hours to tell me that they raised the price $3,000. I don't know hown they stay in businesses.
5 of 5 people found this review helpful.
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Feb 13, 2016
excellent...love the salesman. Very professional and knowledgable.
1 of 1 people found this review helpful.
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Dec 18, 2015
Great dealership to work with. Very professional and courteous.
2 of 2 people found this review helpful.
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Nov 15, 2015
Good communication and follow up. Purchased car.
1 of 1 people found this review helpful.
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May 24, 2015
Excellent dealer- Robert B. was very helpful and answered all my questions. He facilitated an out of state transaction and even sent me photos as my car was getting loaded up on the trailer to ship to me. I'm very impressed with the quality of people at Open Road.
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Jan 2, 2015
everybody isexcellent especially Mr. Hamada . I will recommend my friend to there.
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Oct 7, 2014
The sales person was good, helpful. The sales manager was rude. I will think twice before going there again
1 of 1 people found this review helpful.
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Sep 2, 2014
In full disclosure dealer was honest and tell me car had damage.
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Aug 29, 2014
Sales person name Johnny is not cooperative. I will not buy car from this dealer. My friends and family will not buy car from The Open Road BMW.
1 of 1 people found this review helpful.
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Apr 28, 2014
The two stars is a mistake! This thing won't let me take them back. Very rude on the phone when asked about car fax report! !!
1 of 1 people found this review helpful.
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Aug 29, 2013
prices are ridicioulous
1 of 1 people found this review helpful.
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Jul 29, 2013
responsive and did not have a Certified car, as I wanted.
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Jul 28, 2013
Very responsive. Bought the car at another dealer. Would've bought from here.
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Apr 24, 2013
Rode 125 miles wrong van show a sl or se in ad n was base. Windshield had a big crack in it I said that to him his reply was you can pick one up for a couple hundred bucks. NO DEAL
1 of 1 people found this review helpful.
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Apr 16, 2013
Quick response. Dealer was nice and helpful. All requested information was immediately provided
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Apr 3, 2013
bait and switch
1 of 1 people found this review helpful.
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Mar 13, 2013
kinda slow in responding to initial inquiry.
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Jan 30, 2013
If you don't like your salesman, ask for another. They are really hit or miss. Be sure to take charge of the situation here- don't let the dealer dictate the next step
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Sep 15, 2012
good
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Aug 4, 2012
Dealer sent me an e-mail promptly. I was given all the info. I requested and more...the following morning I received a call from the dealership. He was friendly and truly professional.
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Jul 7, 2012
customer service is great , manager is the best ,!!!!!!
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May 18, 2012
No deal
1 of 1 people found this review helpful.
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