Open Road BMW of Edison

731 Route 1
Edison, NJ 08817

https://www.bmwedison.com

Sales: (732) 504-6681

Service: (732) 985-8450

Today 9:00 AM - 8:00 PM

(Open Now)

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Sales Reviews (12)

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Apr 12, 2018

Eric

Great staff

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Feb 17, 2018

Gordon

Returned my email right away . Decided to buy elsewhere

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Feb 10, 2018

GuruDHY8G

Good

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Feb 5, 2018

Cory

I drove almost 2 hours to see it marina told me it came back from auto body shop and was ready to test drive. It still had dent in the side fender. Then they said it had suspension damage so they not selling it. What a waste of time tolls and gas. Nevver dealing with them

2 of 2 people found this review helpful.

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Jan 20, 2018

Yuen

Good

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Oct 23, 2017

Donald

I waited days and they e-mailed me at 4 PM a hello. Then they e-mailed me the following day at 9 AM the vehicle was sold the previous night.. What a joke for customer responsiveness. On this particular one I was interested and I am a cash buyer. I repeatedly sent them questions on their listing of both a manual and an automatic transmission...no reply back.

4 of 4 people found this review helpful.

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Aug 6, 2017

Guru9KM83

Answered politely and thoroughly to my questions. I remain undecided among offers. My fault

1 of 1 people found this review helpful.

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Feb 5, 2017

Gavin

Pretty good. Love the car.

1 of 1 people found this review helpful.

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Jan 17, 2017

RWH

I received a quick return call, but it was from a call center that was not the Dealer and did not have any information other than they will pass the information onto someone at the dealer. Over 5 days later and no return call from the Dealer. Poor service.

3 of 3 people found this review helpful.

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Nov 10, 2016

Armando1230

Help me ou a lot

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Oct 21, 2016

Rekha

Excellent service

1 of 1 people found this review helpful.

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May 14, 2016

aaquaicoe

good, purchased the car.

1 of 1 people found this review helpful.

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Read 22 old reviews

Mar 17, 2016

Frank

Horrible experience both times I visited. The first time the would not price a car for me, instead making me wait 2 hours only to have a sales person take a laptop out and tell me what the true car average price ad a prequalification method. The second time at the sealership, the sales person called me after hours to tell me that they raised the price $3,000. I don't know hown they stay in businesses.

4 of 4 people found this review helpful.

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Feb 13, 2016

AnnMarie

excellent...love the salesman. Very professional and knowledgable.

1 of 1 people found this review helpful.

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Dec 18, 2015

Major

Great dealership to work with. Very professional and courteous.

2 of 2 people found this review helpful.

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Nov 15, 2015

Fernando

Good communication and follow up. Purchased car.

1 of 1 people found this review helpful.

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May 24, 2015

Martin

Excellent dealer- Robert B. was very helpful and answered all my questions. He facilitated an out of state transaction and even sent me photos as my car was getting loaded up on the trailer to ship to me. I'm very impressed with the quality of people at Open Road.

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Jan 2, 2015

Sadrul

everybody isexcellent especially Mr. Hamada . I will recommend my friend to there.

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Oct 7, 2014

Omar

The sales person was good, helpful. The sales manager was rude. I will think twice before going there again

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Sep 2, 2014

Jason

In full disclosure dealer was honest and tell me car had damage.

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Aug 29, 2014

Kirit

Sales person name Johnny is not cooperative. I will not buy car from this dealer. My friends and family will not buy car from The Open Road BMW.

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Apr 28, 2014

Andre

The two stars is a mistake! This thing won't let me take them back. Very rude on the phone when asked about car fax report! !!

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Aug 29, 2013

Andrew

prices are ridicioulous

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Jul 29, 2013

pat

responsive and did not have a Certified car, as I wanted.

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Jul 28, 2013

Yasmina

Very responsive. Bought the car at another dealer. Would've bought from here.

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Apr 24, 2013

Rode 125 miles wrong van show a sl or se in ad n was base. Windshield had a big crack in it I said that to him his reply was you can pick one up for a couple hundred bucks. NO DEAL

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Apr 16, 2013

Nick

Quick response. Dealer was nice and helpful. All requested information was immediately provided

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Apr 3, 2013

Soledad

bait and switch

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Mar 13, 2013

Chris

kinda slow in responding to initial inquiry.

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Jan 30, 2013

Thomas

If you don't like your salesman, ask for another. They are really hit or miss. Be sure to take charge of the situation here- don't let the dealer dictate the next step

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Sep 15, 2012

David

good

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Aug 4, 2012

Daniel

Dealer sent me an e-mail promptly. I was given all the info. I requested and more...the following morning I received a call from the dealership. He was friendly and truly professional.

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Jul 7, 2012

hesham

customer service is great , manager is the best ,!!!!!!

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May 18, 2012

Ahmed

No deal

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Open Road BMW of Edison