One Source Auto

1323 Motor City Dr
Colorado Springs, CO 80905

Sales: (719) 309-4315

Today 9:00 AM - 7:00 PM
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2012 Honda Pilot Touring 4WD Used Cars in Colorado Springs, CO 80905

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 8, 2018
Bought a vehicle ran into a few problems with vehicle but they mostly took care of them. The service engine light came on 50 miles from the dealership. I spent $400 getting it fixed and they offered to give me $100. They didn’t give me a title when I left after calling several times with promised call back they finally sent it. They sent to the dmv instead of my house so I had to stand in line for 2 hours to pick it up. I would rate my experience a 5 of 10
1 of 1 people found this review helpful.
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Dec 12, 2017
Medic Jay
They were very responsive and honest.
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Dec 11, 2017
What a great company. This is the 2nd truck I have purchased from one source auto. They work hard for you!!
Is this review helpful? Yes | No
Nov 25, 2017
Truck is overpriced considering it’s safety issues. Emergency brake lest the truck move as if it’s not engaged, crack across windshield in line of sight of driver, brakes won’t stop truck in an emergency braking situation, truck pulls HARD right with braking. Dealer won’t come down on price and truck is “as is” with safety problems.
1 of 3 people found this review helpful.
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Response from One Source Auto:

Grace, Thank you for the review. We advertise and sell a hand full of vehicles each month as a tow-a-way. These are vehicles that would normally go to auction. We offer them as a mechanics special or tow-a-way with no temporary tag issued and no safety inspection is performed, strictly as-is. This way a customer with repair abilities or connections has an opportunity to purchase vehicles below market price. All our tow-a-way vehicles stock numbers end in TA and the advertisement states this as well.  Many customers feel this is a benefit and a great deal. Thank you again.
Nov 21, 2017
Trisha9254
I contacted them to test drive the Forester and other vehicles. I like them. They are not pushy or trying to get you in a vehicle that you don't want or can't afford. I will do business with them again.
1 of 1 people found this review helpful.
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Response from One Source Auto:

Trisha9254, Thank you for the review. We look forward to helping you again on your next purchase,
Oct 12, 2017
Polite.
1 of 4 people found this review helpful.
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Response from One Source Auto:

Karen, Thank you for the review.
Oct 3, 2017
Guru9XVQ8
Good dealings. Bought from them. Will see if all works out like in all used vehicles...tell ya in a year. So far so good
Is this review helpful? Yes | No

Response from One Source Auto:

Guru9XVQ8, Thank you for the review. Look forward to your update.
Sep 13, 2017
After driving all the way over across town, they said vehicle had blown head gasket. Waste of time!
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from One Source Auto:

Richard, Thank you for the review. We advertise and sell a hand full of vehicles each month as a tow-a-way. These are vehicles that would normally go to auction. We offer them as a mechanics special or tow-a-way with no temporary tag issued and no safety inspection is performed, strictly as-is. This way a customer with repair abilities or connections has an opportunity to purchase vehicles below market price. All our tow-a-way vehicles stock numbers end in TA and the advertisement states this as well.  Many customers feel this is a benefit and a great deal. Thank you again.
Sep 11, 2017
Sandal1985
Nice for a car place in motor city. We were not "swarmed" by sales people when we got there. They did not try to sell us any other vehicles, and they provided the Carfax report to us right at the onset.
1 of 1 people found this review helpful.
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Response from One Source Auto:

Sandal1985, Thank you for the great review.
Sep 3, 2017
GuruDDXZR
I bought this 2004 Santa Fe. It's a great vehicle. Much thanks to Justin for all of his help. It was a smooth experience, and such nice people to work with.
Is this review helpful? Yes | No

Response from One Source Auto:

GuruDDXZR, Thank you for the great review.
Aug 31, 2017
Found listing on carguru on Sunday, and talked with Ken on Monday who agreed to stay late as we had a hour and a halve drive to get to the Springs. After an evening test drive and making the decision, Ken said he still had everyone needed to complete the sale after hours and save us a return trip later in the week to get the truck. Having people willing to stick around to accommodate our schedule is hard to find. Thanks Ken and the crew at One Source Auto for working hard to make the day!
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Response from One Source Auto:

Toby, Thank you for the great review.
Aug 7, 2017
Left me a phone message about the vehicle I inquired about, first thing the very next morning.
Is this review helpful? Yes | No

Response from One Source Auto:

Nash, Thank you for the great review.
Jul 3, 2017
Great dealership
1 of 2 people found this review helpful.
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Response from One Source Auto:

Robby, Thank you for the great review.
Jul 2, 2017
I did not buy the car but overall great customer service over the phone. Upfront and honest about the process and cost and issues if any.
2 of 2 people found this review helpful.
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Response from One Source Auto:

Jamile, Thank you for the great review.
Jun 2, 2017
Colobraska
Fast response
1 of 2 people found this review helpful.
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Response from One Source Auto:

Colobraska, Thank you for the great review.
Apr 19, 2017
Keimzgurl
Excellent job on calling me back..guick response thank you
1 of 1 people found this review helpful.
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Response from One Source Auto:

Keimzgurl, Thank you for the great review.
Mar 28, 2017
I wish i could qualify for this but the dealer was nice
1 of 1 people found this review helpful.
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Response from One Source Auto:

Johnny, Thank you for the great review.
Mar 28, 2017
Salesperson followed up two days after submitting my info via CarGurus. I had already driven by and checked the vehicle out though. I was unable to answer, so the salesman left message. Called back to the main number and asked for him. Person that answered the phone seemed very inconvenienced that I was calling. This guy did not have the common knowledge to put the phone on hold while he hollered around the dealership looking for my salesman. This guy took my number and salesman called back. Haven't had any annoying followup calls, which is nice,
4 of 4 people found this review helpful.
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Feb 3, 2017
I called them and they returned my call in a timely manner it has been a very good experience.
1 of 1 people found this review helpful.
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Response from One Source Auto:

Elbert, Thank you for the great review.
Dec 21, 2016
Went well, fairly quick and easy.
2 of 2 people found this review helpful.
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Response from One Source Auto:

Liz, Thank you for the great review.
Nov 30, 2016
Dealership called and left a message. I didn't return the call but we went to the dealership instead. The first salesman we met showed us around. We looked at 3 vehicles that were "contenders" but we kept walking down the lot and then the salesman just melted away into the sunset so we left.
4 of 6 people found this review helpful.
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Sep 18, 2016
Unfortunately this dealership is owned by the same as the motor city location. Between the two I was amazed at how crooked their business practices are. Was trying to buy a car and had one greedy salesman have us wait around for 30 minutes so he could finish with one customer and get the commission from us too. That would be fine if there weren't 5 others sitting around. After 20 min went by I asked another salesman if he could help only to be interrupted by the original so they wouldn't help. This is just greedy, unethical, and terrible customer service. The next day I got an Kbb instant cash quote and they are the sponsored dealer. They called to set up a time to evaluate my truck and I mentioned the bad service from the night before. A nice young lady said that's not right and asked me to hold. She brought Rob the owners son on with us. He asked what happened only to reply what do you want me to do about it! He asked that I come back to have my truck evaluated. I did only to have him waste my time with lies. They offered 29k for it and said that was toyotas offer. Little did he know that I have contacts there and this never occurred. Toyota offered me 37k for the truck the next day. Needless to say Rob obviously isn't any better than the staff and wouldn't have a title like he does if daddy didn't build the empire he is ruining. I would recommend you steer way clear of this place.
11 of 14 people found this review helpful.
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Sep 9, 2016
Fair and honest sales.
2 of 4 people found this review helpful.
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Aug 28, 2016
The truck was exactly like they said. I absolutely love the truck. It just took me 5 hours to close on a work night. And they didn't bother getting us food or anything to drink while we waited we had to help ourself. My only complaint is when you put $10,000 down you should get a little bit better customer service.
5 of 6 people found this review helpful.
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Aug 17, 2016
Very very good
2 of 2 people found this review helpful.
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Aug 7, 2016
Great Service and help to make sure my purchase was success.
3 of 3 people found this review helpful.
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Jul 13, 2016
This vehicle had a great deal of rust. It came from the Midwest where this is prevalent. There was rust in the coolant system, the freeze plugs are rusting out. There's rust inside of the engine, the shock mounts were almost rusted out. This a una body and the frame had rust on it, this in itself compromises this vehicle. No of this was disclosed like other dealers have done in our search. When I called back for some sort of help with this there was a song and dance. Would not recommend this dealership bad experience.
6 of 8 people found this review helpful.
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Jun 13, 2016
It took several days before someone contacted me, but they were helpful and I may still go and see this vehicle.
0 of 2 people found this review helpful.
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May 27, 2016
The dealer is responsive to the needs of the clients. Good job!!!
1 of 1 people found this review helpful.
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Apr 7, 2016
Very nice and professional. Did not purchase here because they would not come down to a reasonable price for the vehicle. I baught the same make and model one year newer with 11k less miles on it from another local dealer for the same price (slightly better condition too). That being said the salesman was not pushy, answered my questions honestly, and tried to work with me on the price as best as his sales manager would let him.
2 of 2 people found this review helpful.
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Mar 27, 2016
I have not decided on the vehicle yet, but Ryan and the rest of the team at one source were very forthcoming and allowed me to take a very long test ride. Only the emergence of some external financial matters have kept me from closing this deal.
1 of 1 people found this review helpful.
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Mar 4, 2016
Very friendly staff. Helped work with us on getting the correct payments needed for our budget.
1 of 1 people found this review helpful.
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Feb 12, 2016
Best buying experience we've ever had. Everyone was nice and helpful. Salesman Johnny was easy to deal with and Erik in finance found us a great deal on a loan. No pressure sales experience. Thank you and we will be back!
1 of 1 people found this review helpful.
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Jan 24, 2016
Just starting looking and am not really into a lot of serious review but they have given me a good start.
1 of 1 people found this review helpful.
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Read 7 old reviews
Jan 17, 2016
5
They went above and beyond to help me find a car that I liked and could get approved for financing thru them!! The staff was so knowledgeable and didnt treat me like another number but rather a person!!! Would highly recommend!!
2 of 2 people found this review helpful.
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Jan 28, 2015
Thy done Allright I would use them
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Dec 20, 2014
Dealer never responded to me. I went by the dealership and the salesmen was nice but the sales manager was very rude.
0 of 1 people found this review helpful.
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Dec 10, 2014
All good.
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Aug 27, 2014
Nice guys. No pressure.
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Aug 25, 2014
Over priced cars but the salesman was witty and approachable.
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Jun 11, 2014
Quick Response.
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