Ohio Auto Warehouse

2521 34th St NE
Canton, OH 44705

Sales: (330) 899-4553

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Location: Canton, OH 44705

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All reviewers have been verified to have contacted this dealer – Learn More
Jun 29, 2017
Quick response. Helpful.
Is this review helpful? Yes | No
Jun 11, 2017
Waz contacted within 36 hours of sending email.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
May 17, 2017
GuruR551
He was very quick to respond and is continuing to help us even though the car we were interested in had been sold.
Is this review helpful? Yes | No
May 8, 2017
nailz44108
responded very fadt through message even called me . i called back spoke to someone they informed me salesman was busy he would call back never did
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 24, 2017
Guru594S
Made an appointment to come and see this vehicle talk to an online operator the night before to make an appointment. The next morning we got up and ready to come and two hours before we left you guys called and said someone was coming from Columbus but it dealer was sending and we were going to pick his for the car I never got a chance. Was buying the car for my grandson and very excited this is exactly what he wanted! I think I should have got a chance to buy it!
Is this review helpful? Yes | No

Response from Ohio Auto Warehouse:

I do understand your complaint. If you contact me I can look up who you talked to and address the issue. Sometimes if you chat or text, the lead will be queued to a rep for the following morning to respond. We ask for people to schedule appointment to confirm availability and to make sure your not waiting. I'm sorry. Please call the store and ask for Robert and I can check the crm to see who you dealt with. Thanks!
Apr 8, 2017
80
A great site to look for vehicles I will recommend to all my Facebook friends family members that shopping for a vehicle, SUV and truck .
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 28, 2017
Excellent customer service.
Is this review helpful? Yes | No
Mar 16, 2017
Adamscars
If you want a dealer that doesn't have time to earn business or answer questions, this is your place!! I got 2 or 3 responses (spread very far apart) until I mentioned my credit was fair..they completely disappeared. So also, unless you have flawless credit, I would Gina another dealer..this one wants nothing to do with you.
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ohio Auto Warehouse:

I'm sorry to hear this issue. We offer financing with multiple national banks that have a wide range of options for financing. We also offer Credit Acceptance Corporation very very high approval ods. With more than 70+ vehicles in stock and another 30+ vehicles being processed at any given time, we normally have options for everyone. Please call Robert 330-430-0000 and i'll personally look into who you were dealing with and address the issue.
Feb 17, 2017
geeksquadgirl
The vehicle sold, but customer service was great!!
Is this review helpful? Yes | No
Jan 22, 2017
Nutmeg5699
Quick response and helpful
Is this review helpful? Yes | No
Jan 13, 2017
Took forever for them to get back to me and when they did they said the car was already sold
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ohio Auto Warehouse:

Hi Bill, We're sorry to hear about this and we did just recently add a new "Customer Relationship Management" software to help our sales reps process the high lead volume. If you need anything, please call Robert at 330-430-0000 Thank you
Nov 30, 2016
AAA++++
Is this review helpful? Yes | No
Nov 2, 2016
Was treated very well !! Would go back.
Is this review helpful? Yes | No
Sep 19, 2016
Easy to work with. Pleasant atmosphere. Was able to purchase this truck without any hassle. They were very kind and understanding of my budget situation and did not try to put me in anything else that was less than what I wanted. They were able to get me financed in just under an hour . I am happy with my purchase.
Is this review helpful? Yes | No
Aug 28, 2016
Dealer contacted me via phone but my situation changed so we did not discuss a purchase of their car at this time.
Is this review helpful? Yes | No
Aug 9, 2016
It went as expected, I did get the truck. Cool people, or maybe they were just that way because I was purchasing something
Is this review helpful? Yes | No
Aug 5, 2016
Jmathew
Contacted me that vehicle had been sold and to let me of some other options which were becoming available.
Is this review helpful? Yes | No
Aug 1, 2016
Great follow up...
Is this review helpful? Yes | No
Jul 5, 2016
The dealership had lots of vehicles to look at. After test driving 3, I ended up buying a Mercedes. Financing rates were competitive with the large banks and the paperwork was fast. Much better experience than my wife and I had the last time I bought a car.
Is this review helpful? Yes | No
Jul 1, 2016
Hochevar
Salesman was incredibly kind,. Cars a bit rougher than my taste.
Is this review helpful? Yes | No
Jun 28, 2016
They called back answered my questions
Is this review helpful? Yes | No
May 22, 2016
Extremely fast talking. Vehicle was not as discribed in ad. Vehicle had damage that was not reported. We're extremely rude when trying to leave. Tried to keep us there by holding our keys after trade in was driven. Do not recommend!!!
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ohio Auto Warehouse:

Hi Bill, We're sorry to hear about this and management would like to look into this issue further. Please email Christine@OhioAutoWarehouse.com at your earliest convenience with any details, people worked with, etc so we can address the situation. We unfortunately do not have your name in our logs/records to contact you directly. Thank you
Apr 20, 2016
Got back to me that car was sold. Was timely and appreciated
Is this review helpful? Yes | No
Apr 15, 2016
Great communication and experience.
Is this review helpful? Yes | No
Mar 8, 2016
I wasn't able to get financed but Brian and Judy were professional and very responsive.
Is this review helpful? Yes | No

Response from Ohio Auto Warehouse:

Thanks for the complement Edward. We add new banks to our list every month so if you see something you like please call back!
Mar 3, 2016
the described text was not right compare to the car history
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ohio Auto Warehouse:

Sorry to hear about the problem. Please send me what vehicle you were looking at and we can address the issue. Thanks Christine.
Jan 8, 2016
Very knowledgeable and helpful
Is this review helpful? Yes | No
Dec 4, 2015
Brian was a great person to deal with. If you want a no hassle, straightforward car buying experience go to the Ohio Auto Warehouse.
Is this review helpful? Yes | No
Nov 30, 2015
Very poor response time. No follow up on request.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ohio Auto Warehouse:

Sorry for the late response! We were in the process of moving to the new location. Please call 330-430-0000 and I will make sure your questions are addressed. Thanks, Robert.
Nov 18, 2015
Very easy to deal with. Straight forward business.
Is this review helpful? Yes | No
Nov 8, 2015
I bought it! I received excellent service. The vehicle was delivered right to my home!!
Is this review helpful? Yes | No
Oct 27, 2015
Bryan was easy to work with , got a decent trade price and the 07 Avalanche is a nice ride. When it's time to trade up , I will definitely contact O.A.W.
Is this review helpful? Yes | No
Oct 21, 2015
best deals around for real nice cars
Is this review helpful? Yes | No
Oct 1, 2015
Very good, sent photos. A+
Is this review helpful? Yes | No
Read 13 old reviews
Aug 21, 2015
Brian was awesome
Is this review helpful? Yes | No
Aug 11, 2015
Excellent service and very professional experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 16, 2015
BernieVT
Responded quickly, but car was sold before I had a chance to get there.
Is this review helpful? Yes | No
Mar 10, 2015
markspike
Great folks and a fast response. Sorry we weren't able to do business.
Is this review helpful? Yes | No
Feb 8, 2015
Car was listed multiple times, but not avalible.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ohio Auto Warehouse:

I’m sorry you had a bad experience. When someone put a deposit down, the vehicle goes into a "pending status" until it is paid for in full and picked up. Please call us if there is anything I can help you with.
Dec 27, 2014
mplopkins
Ohio Auto Warehouse went above and beyond to make sure that this process went smooth and enjoyable. There are no pushy salesmen chasing you around and by making the appointment to see the car you're interested in, it's sitting right up front indoors for you to look at. The credit application was short and sweet and it was approved before I even arrived. The process at the dealership took about a half hour after I test drove the Mercedes and I was on my way home. They also seemed to be very reasonable with their trade in offers. I highly recommend checking this place out.
Is this review helpful? Yes | No
Dec 19, 2014
The dealership has a good variety..
Is this review helpful? Yes | No
Oct 13, 2014
Quick response
Is this review helpful? Yes | No
Aug 25, 2014
They have been and are still a great help in helping us find a sport ford pickup we are still looking for Thanks
Is this review helpful? Yes | No
Apr 28, 2013
My husband and I purchased an 05 Expedition from Ohio Auto Warehouse and were very pleased with our overall experience. From start to finish Robert was very friendly and willing to help meet our needs. Financing was very easy and stress free. I would definitely recommend this dealer to anyone who is looking for a nice car for a low price.
Is this review helpful? Yes | No
Apr 28, 2013
bbixby
I was referred to Ohio Auto Warehouse by my Allstate Agent who had purchased a car for his daughter with great success. I have had my vehicle for 7 months now and am extremely satisfied. From the first moment I called, Robert was more than helpful. He found the perfect car for me and even put new tires on the vehicle. Most important, the price was great! I was also able to trade in my Toyota toward its replacement. I would highly recommend anyone who is looking for a car to check out Ohio Auto Warehouse. It is the only place I will ever purchase a vehicle from in the future.
Is this review helpful? Yes | No
Apr 28, 2013
GLSMITH
25
I traded in my car on a 2007 Mercedes ML350 within the last month at Ohio auto warehouse. Zach was able to give me more for my trade than the instant offer I had from autotrader. I qualified for 2.5% financing on the spot and I was back to work. Overall experience was great, suv was clean and the people were nice. We will be back.
Is this review helpful? Yes | No
Feb 7, 2013
Initially, we were treated quickly and with respect, but the dealer (owner) told us about a car he had out on loan- made a big deal out of what a beautiful great car... Told us they would even bring it over for a test driver. We waited to hear more and then called them a day later and were informed the car 'might be sold" We asked for a return call, NOTHING. No way to handle business in my opinion. Since, (obviously) the car had been sold, they should have at least had the courtesy to call one of the three numbers we provided. Wouldn't reccomend them- never know if they might renig on a deal or sell out from underneath you- how can you count on what you want with this dealer?!
Is this review helpful? Yes | No

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