O'Steen Volkswagen

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11401 Philips Hwy
Jacksonville, FL 32256

Sales: (844) 207-2292

Service: (844) 207-2293

Closed Today (Sun)
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May 3, 2017
didnt have car anymore but quickly emailed back and let me know
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Apr 17, 2017
they answered my questions.
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Apr 17, 2017
I ended up purchasing from another dealer but the representative who called me was actually pretty good. It just didn't work out for me because the Tampa dealer was about $1,000 better in my favor otherwise they would have been my second choice
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Jul 12, 2016
DaDarkKnight
Wish they would have pushed a little for a sale. Wanted a credit card hold but we were busy playing phone tag and car sold. Would consider again.....maybe.
0 of 1 people found this review helpful.
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Jun 19, 2016
Awesome.
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May 28, 2016
Very slow in responding. Unrealistic offers. No value on trades.
2 of 2 people found this review helpful.
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Mar 7, 2016
Chris was great and a big help with our purchsae of My daughters car. Thanks.
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Mar 5, 2016
Great service
0 of 1 people found this review helpful.
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Feb 24, 2016
I was contacted shortly. My entire experience with them was wonderful. From the first phone call until the deal was completed, they showed only respect, knowledge, helpfulness and sincerity. I was very impressed.
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Dec 19, 2015
Good experience. Claimed to be a no haggle dealership, so be ware if you want to haggle. If you're getting a used car, they do a horrible job cleaning so just be aware of that. I waited an hour and a half for the delivery detail and car was still dirty! So expect a dirty car unless you want to spend all day criticing their work. Other than that, great place. Solid B+ in my books.
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Sep 18, 2015
Received a phone call car not available.
2 of 2 people found this review helpful.
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Sep 6, 2015
First time to this dealer. Sales rep very "green". Could use a course in how to effectively deal with a variety of different personalities and ages. Sales manager got right to point, made the deal, moved on. Never received a follow up call checking on satisfaction. Had to contact dealer for clarification on fuel requirements and missing lug nut lock set parts. Never did receive them.
1 of 1 people found this review helpful.
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Read 5 old reviews
Jun 17, 2015
Friendly and gave good trade offer.
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Jul 26, 2014
Great staff. Deal was quick and easy.
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Nov 1, 2013
Didn't have vehicle has one similar and then it wasnt labled as correct model even..tries to pass lower model for upper level model
1 of 1 people found this review helpful.
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Sep 11, 2013
Awesome Customer Service
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May 31, 2011
I expressed an interest in a jeep I found on cargurus.com at this dealership. The internet salesman emailed me additional information and held the automobile in a back lot so we could make the four hour drive to see it in person and drive it. Everyone at O'Steen was VERY nice.
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