North Park Lexus of San Antonio

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611 Lockhill-Selma
San Antonio, TX 78216

Sales: (210) 308-8900

Service: (210) 308-5744

Today 8:30am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 6, 2017
Si1senor
Absolutely great, professional, yet friendly atmosphere, as u would expect from a Lexus dealership, worked with me throughout ... Thanks Ren!
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Oct 30, 2017
GuruZYL2H
Nikki is very responsive and not bothersome. Haven’t met face to face but she has been good to work with
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Oct 27, 2017
Bought a different car from North Park, excellent customer service!! Definitely would recommend.
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Oct 20, 2017
The staff at North Park Lexus, made my buying experience the best I have ever had, and the car drives and feels like it's New!!! All I can say is WOW!!!!
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Oct 18, 2017
Good experience. Sales helpful. Would like to have gotten more info and walk around of car. Still deciding
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Oct 10, 2017
Tiffany was outstanding! This was not the car buying experience I was accustomed to every 4 years. There was no back and forth haggling. The vehicle was priced right. My trade was valued appropriately and it was a smooth transition out of my old and into my New in a matter of 150 minutes or less. Fantastic help from Joey, her assistant on electronic details of the vehicle. I would never go elsewhere for a Lexus!
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Sep 25, 2017
Responded very fast and have been very straightforward and helpful through the whole process! Highly recommend!
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Sep 21, 2017
Good follow up
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Sep 16, 2017
GuruDKL45
Their service has been excellent. They brought the car to me in Houston from San Antonio and even let me change my financing option to take advantage of a promotion rate after they delivered the car. The whole process has been very easy and North Park has been very responsive and helpful.
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Sep 11, 2017
Great experience! The replied quickly and did a great job helping me with getting a better financing rating then my bank gave me.
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Aug 24, 2017
Didn't buy the truck but sales staff were very helpful to show me the vehicle I was there to see and drive
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Aug 22, 2017
Very pleasant welcome and discussion. Were not able to reach agreement on the final price.
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Aug 4, 2017
Dealer sent an email, followed up with a phone call; however, on both occasions I requested pictures of the vehicles, and never received any.
1 of 1 people found this review helpful.
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Jul 12, 2017
James went over and above during our car-buying experience. Great great great customer service! I'd buy from NorthPark Lexus again any day!!
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Jun 9, 2017
We have looked around dealers in Houston and got no luck. We saw an interesting one, but the car was from North Park Lexus San Antonio. We were hesitated at first because it took time just to drive to S.A. We emailed to Tiffany, and she responded immediately and provided every detail of the car. We decided to drive there to test the car because it was the best deal so far, and we did not get disappointed. The car was in very good condition, Tiffany is great, the team was nice and friendly as well, we've also got a little bit discount. We finally took the car. Two nice tech guys delivered the car to my house few days later and brought all the papers with them for us to sign. We also received call, thank you card. It was a very good customer service and most important the car was good, the price was good as well.
1 of 1 people found this review helpful.
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May 18, 2017
Ren is the best salesman ever. Incredible experience
1 of 1 people found this review helpful.
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May 2, 2017
Awesome service.
1 of 1 people found this review helpful.
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Mar 22, 2017
This is a typical used car place -- they're all very polite and friendly, but everything takes forever because they have their procedures they have to go through: the salesman has to consult with the credit department, who consults with management, who then tells sales what to say. I've seen much worse, though.
3 of 3 people found this review helpful.
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Mar 11, 2017
Eracey
Good communication and quick turn around, they even drove it up to Dallas for us
2 of 3 people found this review helpful.
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Mar 11, 2017
She's good
1 of 2 people found this review helpful.
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Mar 3, 2017
Dealer was quick to respond, unfortunately the vehicle had been sold
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Feb 22, 2017
Geogrondin
I did buy a car from North Park.. outstanding sales staff and easy to work with
1 of 1 people found this review helpful.
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Feb 11, 2017
johnfb
Responded quickly. Provided most requested information. Unable to secure a mutually acceptable price point for vehicle purchase. If another vehicle becomes available from North Park, that meets our search requirements, will contact them again. At first impression, would be comfortable doing business with them.
1 of 1 people found this review helpful.
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Feb 4, 2017
Alpine_2961
Wonderful experience, bought the car,love it.
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Jan 18, 2017
Nikki Sample was Awesome!!! She is definitely an asset and I will be in contact soon. Because of people like her you've earned my business!!!!
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Jan 15, 2017
Excellent followup and service. The finance person got us a great deal on the car and extended warranty in addition to financing. Extremely pleased with the entire transaction, and would recommend this dealership to others as they did not play games with the sale.
1 of 1 people found this review helpful.
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Jan 2, 2017
Great response, communication was awesome bought the car did not have to go to dealership car was delivered to my home
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Dec 11, 2016
Got back quickly and asked about my wants as much as needs...i like that
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Dec 10, 2016
Maggie1984
The responded with email car was no longer available.
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Nov 17, 2016
Everyone was awesome. Great sales experience.
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Nov 14, 2016
Professional and easy experience! Awesome staff and dealership facility!
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Oct 29, 2016
Couldn't have been happier with North Park Lexus. The car I originally wanted was sold but they found one that was perfect for me. They were very patient and never once did I feel pressured. I will shop there again and I recommend them very highly.
1 of 1 people found this review helpful.
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Oct 26, 2016
Very willing to work with you
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Oct 10, 2016
Car was already sold. The dealer responded quickly.
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Oct 3, 2016
Dealership was great, special thanks to ren and victor.
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Sep 25, 2016
Fast response and good price
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Sep 16, 2016
Very interested and helpful with my request!
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Aug 24, 2016
All good. Classy dealership. Internet salesman "ren" very helpful. Thanks again Ben
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Aug 15, 2016
Awesome and prompt service. Nikki was very flexible and accommodating.
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Jul 19, 2016
stevensenia
Very helpful. Will definitely consider buying from them.
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Jun 29, 2016
Very helpful, but did not have what I am looking for
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May 12, 2016
I live 250 miles away. The deal, with a trde was done before I drove down there. A great dealership with very professional employees. See Ren.
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May 7, 2016
Murfy777
Great service. But, front desk staff is not the best, didn't insure the salesman heard their page and left me waiting for a while. Once the salesman walked back in from outside, they didn't let him know I was waiting. They were too busy laughing and flirting with some other workers.
3 of 3 people found this review helpful.
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May 6, 2016
Nikki Sample was the sales person I worked with. I enjoyed working with her. The information from the Car Gurus pricing details, helped me to negotiate a satisfactory price for the vehicle I purchased there.
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May 3, 2016
Too hard to get a straight answer regarding the vehicle. I wouldn't recommend.
2 of 2 people found this review helpful.
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Apr 9, 2016
Great experience they know how to treat a customer.
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Apr 8, 2016
Responded but car was sold.
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Apr 6, 2016
Asked for all the info and then stated car unavailable. Waste of my time
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Mar 30, 2016
Really not much to rate. After I inquired about the vehicle I got a form e-mail telling me how great some lady was at her job. I then requested a price for the car no less than 3 times. All my messages went unanswered. I received a follow-up form e-mail asking if I needed anything else. I wasted a little more time and again asked for the price. I was again ignored. I'm not sure how to buy a vehicle without knowing the cost. The salesperson talked a good game but provided no results.
4 of 4 people found this review helpful.
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Mar 24, 2016
Outstanding customer service. Delivered vehicle to my house. Very professional and courteous. Highly recommended.
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Mar 24, 2016
Excellent!
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Mar 16, 2016
We bought a car
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Mar 5, 2016
Quick reply to my inquiry.
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Jan 28, 2016
Rapid response, but the car I asked about had been sold.
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Jan 10, 2016
Not knowledgeable about car and did not have features advertised
1 of 1 people found this review helpful.
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Jan 8, 2016
The dealer responded and then I responded back but never got another response.
1 of 1 people found this review helpful.
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Jan 7, 2016
jallen17
Very professional operation
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Jan 6, 2016
Salesman was very polite and knowledgeable . Showroom was very comfortable and pleasing.
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Jan 6, 2016
Good experience with Steven Trevino. The dealership was tremendously busy, so waiting was an issue, but overalls pleasant experience.
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Jan 6, 2016
Good
0 of 1 people found this review helpful.
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Dec 15, 2015
Customer service is wonderful here. I purchased my car here. Highly recommended
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Nov 23, 2015
Was quickly contacted via email.
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Read 32 old reviews
Jul 29, 2015
Great customer service and fantastic facility!! Wonderful buying experience!
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Jul 26, 2015
Great
0 of 1 people found this review helpful.
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Jul 26, 2015
Quick response. Appreciated that they let me know right away the vehicle I was interested in was no longer available
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Jul 21, 2015
Ren was Awesome. Purchase price and trade-in process was outstanding. His attention to detail and his very prompt and personal responses to text and email was great. A very pleasant experience.
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Jul 4, 2015
Best car buying experience ever!!! In fact my wife and I were so pleased with the experience we purchased another car from them the very next day. The sales team of Ren, Tom, and Bruce were excellent accomplished everything we asked. The accommodations of the dealership were very first class. The whole process from beginning to end amazing.
1 of 1 people found this review helpful.
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Jun 5, 2015
Great service
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May 25, 2015
prices to high didn't use
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Apr 1, 2015
Dealer couldn't find car, never called me back with status.
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Mar 20, 2015
Dealer responded and the service was excellent. One thing was weird was that the tires were worn out and the odometer said 27800. Dealer put in new tires
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Jan 21, 2015
Best dealership and best employees in any dealership i have ever been in. Nikki Sample responded fast and we made a deal. everything was as she said with no surprises. She was the best sales lady we have ever met. She went out of her way to make us comfortable and educate us on the operation of the car. Great experience.
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Oct 5, 2014
Excellent from Beginning to End
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Sep 30, 2014
The deal is exactly what we agreed upon by internet and telephone. Jamie Brennan was great and they treated us very well.
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Sep 29, 2014
The dealership is the top echelon of dealers. The staff is very knowledgeable and professional. I enjoyed my experience and would definitely refer friends and family.
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Aug 10, 2014
First class service...best experience ever at a car dealership...
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Apr 14, 2014
They responded quickly and had wonderful customer service.
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Apr 1, 2014
Quick reponse
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Mar 20, 2014
Found them to be a nice group of people to work with.
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Jan 22, 2014
Better deal on a new vehicle.. Work with Valentina..she's great !!!
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Dec 1, 2013
Not willing to deal
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Nov 14, 2013
I made an appointment to see the car and they kept me waiting 15 minutes. When a person who did not introduce himself finally came, he acted annoyed that he had to assist me instead of Jamie, who I had made the appoint with.
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Jul 23, 2013
Prices are typically higher than other retail cars.
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Jun 22, 2013
Friendly knowledgeable staff, Ruby and Rhonda were amazing
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May 29, 2013
web said it was sold
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May 4, 2013
I had to contact the dealership. I spoke w John sales rep for 2 min. I had to text him my info, pay off ect. after 5 min. I never heard from him again. No follow-up. I really wanted to purchase the car, and its still available, but why would I spend my money with a business that makes no time for you as a customer!
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Apr 28, 2013
good
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Apr 25, 2013
They never asnwered my questions about the car, very unprofessional dealer. Lexus Arrogance !
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Mar 20, 2013
they emailed and tried hard, but the car was overpriced
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Feb 3, 2013
Beautiful experience on a used Lexus, a group of very professional people. Definitely a good all around experience.
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Jan 3, 2013
Gud service
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Dec 19, 2012
1997_Lexus_PB
125
The best ever.
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May 9, 2012
Really professionally young man that helped me......thanks
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Mar 7, 2012
Staff very professional...Very Clean Dealership
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