North Park Lexus of San Antonio

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611 Lockhill-Selma
San Antonio, TX 78216

http://www.northparklexus.com

Sales: (888) 231-2296

Service: (888) 231-2817

Today 8:30am - 7:00pm

(Closed Now)

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Sales Reviews (53)

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Phong

Jun 9, 2017

We have looked around dealers in Houston and got no luck. We saw an interesting one, but the car was from North Park Lexus San Antonio. We were hesitated at first because it took time just to drive to S.A. We emailed to Tiffany, and she responded immediately and provided every detail of the car. We decided to drive there to test the car because it was the best deal so far, and we did not get disappointed. The car was in very good condition, Tiffany is great, the team was nice and friendly as well, we've also got a little bit discount. We finally took the car. Two nice tech guys delivered the car to my house few days later and brought all the papers with them for us to sign. We also received call, thank you card. It was a very good customer service and most important the car was good, the price was good as well.

1 of 1 people found this review helpful.

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Jon

May 18, 2017

Ren is the best salesman ever. Incredible experience

1 of 1 people found this review helpful.

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Jair

May 2, 2017

Awesome service.

1 of 1 people found this review helpful.

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Ross

Mar 22, 2017

This is a typical used car place -- they're all very polite and friendly, but everything takes forever because they have their procedures they have to go through: the salesman has to consult with the credit department, who consults with management, who then tells sales what to say. I've seen much worse, though.

3 of 3 people found this review helpful.

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Eracey

Mar 11, 2017

Good communication and quick turn around, they even drove it up to Dallas for us

2 of 3 people found this review helpful.

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Mark

Mar 11, 2017

She's good

1 of 2 people found this review helpful.

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Bob

Mar 3, 2017

Dealer was quick to respond, unfortunately the vehicle had been sold

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Geogrondin

Feb 22, 2017

I did buy a car from North Park.. outstanding sales staff and easy to work with

1 of 1 people found this review helpful.

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johnfb

Feb 11, 2017

Responded quickly. Provided most requested information. Unable to secure a mutually acceptable price point for vehicle purchase. If another vehicle becomes available from North Park, that meets our search requirements, will contact them again. At first impression, would be comfortable doing business with them.

1 of 1 people found this review helpful.

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Alpine_2961

Feb 4, 2017

Wonderful experience, bought the car,love it.

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Rick

Jan 18, 2017

Nikki Sample was Awesome!!! She is definitely an asset and I will be in contact soon. Because of people like her you've earned my business!!!!

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willie

Jan 15, 2017

Excellent followup and service. The finance person got us a great deal on the car and extended warranty in addition to financing. Extremely pleased with the entire transaction, and would recommend this dealership to others as they did not play games with the sale.

1 of 1 people found this review helpful.

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Diana

Jan 2, 2017

Great response, communication was awesome bought the car did not have to go to dealership car was delivered to my home

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Steve

Dec 11, 2016

Got back quickly and asked about my wants as much as needs...i like that

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Maggie1984

Dec 10, 2016

The responded with email car was no longer available.

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Olga

Nov 17, 2016

Everyone was awesome. Great sales experience.

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jonathan

Nov 14, 2016

Professional and easy experience! Awesome staff and dealership facility!

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stephen

Oct 29, 2016

Couldn't have been happier with North Park Lexus. The car I originally wanted was sold but they found one that was perfect for me. They were very patient and never once did I feel pressured. I will shop there again and I recommend them very highly.

1 of 1 people found this review helpful.

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sebastian

Oct 26, 2016

Very willing to work with you

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Lou

Oct 10, 2016

Car was already sold. The dealer responded quickly.

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David

Oct 3, 2016

Dealership was great, special thanks to ren and victor.

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Sherali

Sep 25, 2016

Fast response and good price

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Nicole

Sep 16, 2016

Very interested and helpful with my request!

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ben

Aug 24, 2016

All good. Classy dealership. Internet salesman "ren" very helpful. Thanks again Ben

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Zachary

Aug 15, 2016

Awesome and prompt service. Nikki was very flexible and accommodating.

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stevensenia

Jul 19, 2016

Very helpful. Will definitely consider buying from them.

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Karin

Jun 29, 2016

Very helpful, but did not have what I am looking for

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RONNIE

May 12, 2016

I live 250 miles away. The deal, with a trde was done before I drove down there. A great dealership with very professional employees. See Ren.

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Murfy777

May 7, 2016

Great service. But, front desk staff is not the best, didn't insure the salesman heard their page and left me waiting for a while. Once the salesman walked back in from outside, they didn't let him know I was waiting. They were too busy laughing and flirting with some other workers.

3 of 3 people found this review helpful.

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Linda

May 6, 2016

Nikki Sample was the sales person I worked with. I enjoyed working with her. The information from the Car Gurus pricing details, helped me to negotiate a satisfactory price for the vehicle I purchased there.

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Art

May 3, 2016

Too hard to get a straight answer regarding the vehicle. I wouldn't recommend.

2 of 2 people found this review helpful.

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Joseph

Apr 9, 2016

Great experience they know how to treat a customer.

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Bob

Apr 8, 2016

Responded but car was sold.

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Sean

Apr 6, 2016

Asked for all the info and then stated car unavailable. Waste of my time

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Dan

Mar 30, 2016

Really not much to rate. After I inquired about the vehicle I got a form e-mail telling me how great some lady was at her job. I then requested a price for the car no less than 3 times. All my messages went unanswered. I received a follow-up form e-mail asking if I needed anything else. I wasted a little more time and again asked for the price. I was again ignored. I'm not sure how to buy a vehicle without knowing the cost. The salesperson talked a good game but provided no results.

3 of 3 people found this review helpful.

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Michael

Mar 24, 2016

Outstanding customer service. Delivered vehicle to my house. Very professional and courteous. Highly recommended.

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Hrang

Mar 24, 2016

Excellent!

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Bill

Mar 16, 2016

We bought a car

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tee

Mar 5, 2016

Quick reply to my inquiry.

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Leon

Jan 28, 2016

Rapid response, but the car I asked about had been sold.

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Carrie

Jan 10, 2016

Not knowledgeable about car and did not have features advertised

1 of 1 people found this review helpful.

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Sandra

Jan 8, 2016

The dealer responded and then I responded back but never got another response.

1 of 1 people found this review helpful.

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jallen17

Jan 7, 2016

Very professional operation

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Ben

Jan 6, 2016

Salesman was very polite and knowledgeable . Showroom was very comfortable and pleasing.

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Alan

Jan 6, 2016

Good experience with Steven Trevino. The dealership was tremendously busy, so waiting was an issue, but overalls pleasant experience.

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Joti

Jan 6, 2016

Good

0 of 1 people found this review helpful.

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Monica

Dec 15, 2015

Customer service is wonderful here. I purchased my car here. Highly recommended

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looking to buy

Nov 23, 2015

Was quickly contacted via email.

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Dawn

Jul 29, 2015

Great customer service and fantastic facility!! Wonderful buying experience!

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brandon

Jul 26, 2015

Great

0 of 1 people found this review helpful.

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Amy

Jul 26, 2015

Quick response. Appreciated that they let me know right away the vehicle I was interested in was no longer available

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Gabriel

Jul 21, 2015

Ren was Awesome. Purchase price and trade-in process was outstanding. His attention to detail and his very prompt and personal responses to text and email was great. A very pleasant experience.

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Myles

Jul 4, 2015

Best car buying experience ever!!! In fact my wife and I were so pleased with the experience we purchased another car from them the very next day. The sales team of Ren, Tom, and Bruce were excellent accomplished everything we asked. The accommodations of the dealership were very first class. The whole process from beginning to end amazing.

1 of 1 people found this review helpful.

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Read 27 old reviews

Kim

Jun 5, 2015

Great service

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john

May 25, 2015

prices to high didn't use

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Terry

Apr 1, 2015

Dealer couldn't find car, never called me back with status.

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Alfredo

Mar 20, 2015

Dealer responded and the service was excellent. One thing was weird was that the tires were worn out and the odometer said 27800. Dealer put in new tires

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jack

Jan 21, 2015

Best dealership and best employees in any dealership i have ever been in. Nikki Sample responded fast and we made a deal. everything was as she said with no surprises. She was the best sales lady we have ever met. She went out of her way to make us comfortable and educate us on the operation of the car. Great experience.

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Oct 5, 2014

Excellent from Beginning to End

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Ken

Sep 30, 2014

The deal is exactly what we agreed upon by internet and telephone. Jamie Brennan was great and they treated us very well.

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Marco

Sep 29, 2014

The dealership is the top echelon of dealers. The staff is very knowledgeable and professional. I enjoyed my experience and would definitely refer friends and family.

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Ted

Aug 10, 2014

First class service...best experience ever at a car dealership...

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Amber

Apr 14, 2014

They responded quickly and had wonderful customer service.

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Michael

Apr 1, 2014

Quick reponse

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Ben

Mar 20, 2014

Found them to be a nice group of people to work with.

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Yvonne

Jan 22, 2014

Better deal on a new vehicle.. Work with Valentina..she's great !!!

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Lark

Dec 1, 2013

Not willing to deal

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Paul

Nov 14, 2013

I made an appointment to see the car and they kept me waiting 15 minutes. When a person who did not introduce himself finally came, he acted annoyed that he had to assist me instead of Jamie, who I had made the appoint with.

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Michelle

Jul 23, 2013

Prices are typically higher than other retail cars.

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David

Jun 22, 2013

Friendly knowledgeable staff, Ruby and Rhonda were amazing

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Charlie

May 29, 2013

web said it was sold

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april

May 4, 2013

I had to contact the dealership. I spoke w John sales rep for 2 min. I had to text him my info, pay off ect. after 5 min. I never heard from him again. No follow-up. I really wanted to purchase the car, and its still available, but why would I spend my money with a business that makes no time for you as a customer!

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Fred

Apr 28, 2013

good

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Francisco

Apr 25, 2013

They never asnwered my questions about the car, very unprofessional dealer. Lexus Arrogance !

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mike

Mar 20, 2013

they emailed and tried hard, but the car was overpriced

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Llena

Feb 3, 2013

Beautiful experience on a used Lexus, a group of very professional people. Definitely a good all around experience.

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Mallikarjunarao

Jan 3, 2013

Gud service

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1997_Lexus_PB

Dec 19, 2012

115

The best ever.

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ROD

May 9, 2012

Really professionally young man that helped me......thanks

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Kim

Mar 7, 2012

Staff very professional...Very Clean Dealership

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North Park Lexus of San Antonio

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