North Park Lexus of San Antonio
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San Antonio, TX 78216
Sales: (210) 308-8900
Service: (210) 308-5744
Today 8:30am - 8:00pm
San Antonio, TX 78216
North Park Lexus of San Antonio611 Lockhill-Selma
San Antonio, TX 78216
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Oct 10, 2017
Tiffany was outstanding! This was not the car buying experience I was accustomed to every 4 years. There was no back and forth haggling. The vehicle was priced right. My trade was valued appropriately and it was a smooth transition out of my old and into my New in a matter of 150 minutes or less. Fantastic help from Joey, her assistant on electronic details of the vehicle. I would never go elsewhere for a Lexus!
Sep 16, 2017
Their service has been excellent. They brought the car to me in Houston from San Antonio and even let me change my financing option to take advantage of a promotion rate after they delivered the car. The whole process has been very easy and North Park has been very responsive and helpful.
Jun 9, 2017
We have looked around dealers in Houston and got no luck. We saw an interesting one, but the car was from North Park Lexus San Antonio. We were hesitated at first because it took time just to drive to S.A. We emailed to Tiffany, and she responded immediately and provided every detail of the car. We decided to drive there to test the car because it was the best deal so far, and we did not get disappointed. The car was in very good condition, Tiffany is great, the team was nice and friendly as well, we've also got a little bit discount. We finally took the car. Two nice tech guys delivered the car to my house few days later and brought all the papers with them for us to sign. We also received call, thank you card. It was a very good customer service and most important the car was good, the price was good as well.
Mar 22, 2017
This is a typical used car place -- they're all very polite and friendly, but everything takes forever because they have their procedures they have to go through: the salesman has to consult with the credit department, who consults with management, who then tells sales what to say. I've seen much worse, though.
Feb 11, 2017
Responded quickly. Provided most requested information. Unable to secure a mutually acceptable price point for vehicle purchase. If another vehicle becomes available from North Park, that meets our search requirements, will contact them again. At first impression, would be comfortable doing business with them.
Jan 15, 2017
Excellent followup and service. The finance person got us a great deal on the car and extended warranty in addition to financing. Extremely pleased with the entire transaction, and would recommend this dealership to others as they did not play games with the sale.
Oct 29, 2016
Couldn't have been happier with North Park Lexus. The car I originally wanted was sold but they found one that was perfect for me. They were very patient and never once did I feel pressured. I will shop there again and I recommend them very highly.
May 7, 2016
Great service. But, front desk staff is not the best, didn't insure the salesman heard their page and left me waiting for a while. Once the salesman walked back in from outside, they didn't let him know I was waiting. They were too busy laughing and flirting with some other workers.
Mar 30, 2016
Really not much to rate. After I inquired about the vehicle I got a form e-mail telling me how great some lady was at her job. I then requested a price for the car no less than 3 times. All my messages went unanswered. I received a follow-up form e-mail asking if I needed anything else. I wasted a little more time and again asked for the price. I was again ignored. I'm not sure how to buy a vehicle without knowing the cost. The salesperson talked a good game but provided no results.
Show older dealer reviews 32
Jul 4, 2015
Best car buying experience ever!!! In fact my wife and I were so pleased with the experience we purchased another car from them the very next day. The sales team of Ren, Tom, and Bruce were excellent accomplished everything we asked. The accommodations of the dealership were very first class. The whole process from beginning to end amazing.
Jan 21, 2015
Best dealership and best employees in any dealership i have ever been in. Nikki Sample responded fast and we made a deal. everything was as she said with no surprises. She was the best sales lady we have ever met. She went out of her way to make us comfortable and educate us on the operation of the car. Great experience.
Nov 14, 2013
May 4, 2013
I had to contact the dealership. I spoke w John sales rep for 2 min. I had to text him my info, pay off ect. after 5 min. I never heard from him again. No follow-up. I really wanted to purchase the car, and its still available, but why would I spend my money with a business that makes no time for you as a customer!
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