Nissan of Greenville

The staff at Greenville Nissan were awesome and really great to work with. I was so impressed with the service and how accomodating they were. Our sales person Mark Ross was great along with his manager Bryan up to Tim. I would for sure do additional business with this dealership.

Too slow bought from another dealer

I inquired for a Navigator and went to go view the car. When I got there I was greeted by Bryan, he was very nice and respectful and answered all the questions the we had about the car. We decided the navigator was not the car we wanted so he said they would start looking for a different car for us. He politely asked for our information to run our credit while our Armada was get appraised. I told him not yet because I wanted to see what they would offer me for my trade in. So he said no problem and walked away, then some mexican looking guy named Juan or Jon comes to us and says we need your information to run your credit, again I said no not yet, let's get the appraisal back first. He said ok but I really need your info first to make sure everything is good on your end. So I said no again, that our credit is not the issue for us just find us a car (he doesn't know that my credit score is above 750) first that we like then we will run our credit after. So at this point we are kind of frustrated that they keep asking for our info to run our credit just so they can knock our credit score down by 10 points when they haven't found us a car yet or appraised our Armada. So then Jon starts raising his voice asking us for our info and I tell him that I don't want to deal with him anymore I want to speak to Bryan, he refused and just kept standing there raising his voice again demanding that they run our credit. Jon scared our children, he stood over us in a threatening manner raising his voice at us. He came after us yelling and raising his arms while we were trying to just leave quietly, my wife was scared for our safety. It was very traumatizing because she is pregnant and we were worried the stress & fear Jon created could harm the baby. We drove an hour and a half to get there and we were very serious about getting a new car. I think we are better off staying with the car we have. ORR Nissan was the scariest and worst experience we have ever had. By the way we found out later that supposedly this Jon guy is the sales floor manager, pretty scary huh?

bryan is very helpful and i think that he represents nissan of greenville in a professional way