Nelson Mazda - Tulsa

9902 S Memorial Drive
Tulsa, OK 74133

Sales: (918) 992-4332

Service: (918) 296-7840

Today 8:30am - 9:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 14, 2017
Dejaywiz
Fast response. Friendly and helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Nelson Mazda - Tulsa:

Always ready to help anytime.  Thank you!
Nov 6, 2017
I was scheduled for a rest drive at 6:30 the following day , however when I drove across town to my appointment I was told that the vehicle had not been delivered to their dealership yet . They wasted my time when I could have been told it wasn’t on the lot . I was told I would be called once it arrived in the 3rd , I still have not received a call . Very poor communication skills displayed at this store
Is this review helpful? Yes | No

Response from Nelson Mazda - Tulsa:

I am very sorry to hear this Terry.  I would like to see if I could help.  Please call me direct on my cell when you get a moment.  Tom Penland 918.527.7132
Oct 30, 2017
Best place to buy a car. Easy to work with. Excellent customer service. Highly recommended
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Nelson Mazda - Tulsa:

Thank you Jana!  We are always happy to help.
Oct 29, 2017
Personnel were friendly, helpful, had excellent product knowledge, were very professional and answered all questions to our satisfaction. Did all they could to make visiting an automobile dealership as pleasant as possible.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Nelson Mazda - Tulsa:

We are always happy to help! Thank you Tom
Oct 14, 2017
Great car buying experience!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Nelson Mazda - Tulsa:

We are happy to help Kortney!  Thank you
Oct 10, 2017
Very Helpful!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 4, 2017
Seemed very knowledgeable and helpful.was also kind
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Nelson Mazda - Tulsa:

Thank you Freddy!  Please let us know if you need anything else.
Jul 25, 2017
Very polite, responded quickly and answered any question I had.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Nelson Mazda - Tulsa:

We are happy to help in anyway we can Caleb! Thank you for the 5 star!!
Jun 8, 2017
Stillwatermom
Nelson Mazda replied and answered my questions. A very friendly dealer.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 7, 2017
This dealer was quick in his response and I had a great sales experience with them.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 29, 2017
I called one evening to find they were working a deal on the car. They said they would call and let me no of the status. I didnt recieve a response. I called and found out no such deal was in progress. Starting out with deciet ended my interest in that car
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 24, 2017
GuruN1W
I loved the experience. My sales rep Sue was so nice and took great care of me. It is also a kid friendly place and my girls enjoyed their time as well. I love my car!!! The sales manager was also amazing he made sure he got me the payments I could afford and didn't try to pressure me to get into a car I couldn't afford. AWESOME!!!!
1 of 2 people found this review helpful.
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Feb 26, 2017
They responded back in a timely manner and were very professional. I bought the vehicle and the overall process was great. I would definitely recommend this dealer to others.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 21, 2016
carnatans
Yes, the dealer called me several times and was very nice. I found a car locally instead.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 20, 2016
They responded right away and were very knowledgeable, helpful, professional and polite
1 of 1 people found this review helpful.
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Dec 15, 2016
Rapid response and prices seem fair. Not done talking with them yet.
1 of 1 people found this review helpful.
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Dec 12, 2016
Responded and answered all my questions even reviewing the vehicle i wanted over the phone noting any wearing or tearing, just a few scratches and sent me the photos. Checked up on me over my interest, just hit a rough patch though so i wasnt able to make a purchase, recommend this dealer to anyone who wants a trustworthy and friendly dealer!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 19, 2016
Called TWICE before anyone would speak with me, then they said they'd call right back about whether they still had it, three hours later they called, I had just bought another car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Nelson Mazda - Tulsa:

Hi Mike,
I am so sorry you had this experience.  This is not ok and I would like to address this with our team so this never happens again.  Please call me at your convenience so I can find out more information on when you called, etc.....Thanks again for letting us know so we can grow and get better.  It's our desire that EVERY customer has a great experience!  Regards, Tom Penland 918.527.7132
Nov 17, 2016
Super price and great service-this dealership went above and beyond for us and we love our new car.
Is this review helpful? Yes | No
Nov 7, 2016
snpjrgyjrg
They were very helpful. They were very informative and helpful in the process. Even though, I was from out of the area, they went out of their way to aid and assist. I ended up not getting a car from their dealership, but was very impressed with their helpfulness. I would consider buying a car from them in the future.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 5, 2016
I purchased this car from Nelson Mazda. Everything went smoothly, for the most part.
Is this review helpful? Yes | No
Oct 4, 2016
Responded with email no call
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 29, 2016
Satisfied wirh sales rep
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 2, 2016
They contacted me promptly and didn't bug me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 29, 2016
They were awesome, especally Sue who took me on a test drive and was genuinely interested in making sure I drove out in the car that I wanted.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 27, 2016
Sold truck already but texted me a link to another vehicle I might be interested in.
Is this review helpful? Yes | No
Jun 16, 2016
They did a good job, although instead of finishing the deal with my wife, I had to get involved to get the deal she wanted.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 7, 2016
Excellent attention and service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 25, 2016
they treated me just wonderful
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 2, 2016
Went pretty smooth and the people were great. Only thing I didn't like, and this is with all dealers, is the attempt to upsale GAP, Extended Warranty, and all that other crap even after I tell them I don't want any and I understand it all.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 1, 2016
great sales person and very helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Read 19 old reviews
Dec 2, 2015
we talked over phone. I'm 200 mi. away. they drove the car and gave me a great description or the car Im. very happy with the nelson mazda of tulsa.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 1, 2015
Every single person that I had contact with at Nelson Mazda was fabulous beyond all expectations. Jeff Lewis was especially outstanding. Great car, too! And they delivered it all the way to New York! A really special experience all the way around. I highly recommend buying your next car from these nice folks at Nelson.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 22, 2015
Prices a little to high. Did not buy from here.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 11, 2015
acreerc
Nelson Mazda is a great dealership. I cannot say enough on how well I was treated. Very professional. No pressure.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 5, 2015
Dealer nice and helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 7, 2015
They were not able to give me a price to have the car shipped
Is this review helpful? Yes | No
May 29, 2015
Good
Is this review helpful? Yes | No
Apr 29, 2015
Was contacted but purchased locally
Is this review helpful? Yes | No
Dec 3, 2014
Was very nice...
Is this review helpful? Yes | No
Aug 23, 2013
Sold the car out from underneath me. Called me anyway to come to the dealership. Tried the "bait and switch" on me. I walked out after they wasted 35 min of my time and gas over there for nothing. I have told everyone I come in contact with not to go there. Worst dealership ever!!!!
Is this review helpful? Yes | No
Aug 19, 2013
Patient, kind, thoughtful. Tim Markland is a conscientious salesman.
Is this review helpful? Yes | No
Jul 31, 2013
friendly
Is this review helpful? Yes | No
Jul 21, 2013
Dealer responded promptly
Is this review helpful? Yes | No
Jul 2, 2013
Contacted several times. Very Friendly. Seem very professional.
Is this review helpful? Yes | No
Jun 7, 2013
No hassle. Great service low pressure sales. Def recommend!
Is this review helpful? Yes | No
Jun 5, 2013
Worst experience at the one place I expected better. Classic BAIT and switch techniques still thrive here!
Is this review helpful? Yes | No
May 1, 2012
Dealer responded to advise vehicle had been sold.
Is this review helpful? Yes | No
Mar 13, 2012
I was ready to purchase with financing lined up and I had to drive two hours one way to get there. The vehicle was not even there. Then it had to go into the body shop for repair (Car FAX said no accidents). It would be ready Weds. then Weds, ready Thurs, then Friday after business hours. They actually wanted a 500 NON refundable deposit to hold a car I'd never seen!! That would give great leverage for my trade in, right? They wasted several days of my time. I just went to a local dealer, David Stanely, and bought a brand new Santa Fe instead.
Is this review helpful? Yes | No
May 9, 2011
Contacted me but the car was already sold
Is this review helpful? Yes | No

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