Napleton's Northwestern Chrysler Jeep Dodge

5950 N. Western Ave
Chicago, IL 60659

Sales: (331) 444-7546

Service: (877) 558-8630

Today 9:00 AM - 7:00 PM
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https://static.cargurus.com/images/forsale/2018/07/19/03/57/2015_volkswagen_touareg-pic-3396607245556248049-152x114.jpeg

2015 Volkswagen Touareg VR6 Sport Used Cars in Chicago, IL 60659

Great Deal
$4,970 BELOW
CarGurus IMV of $27,688

Price: $22,718

Mileage: 27,139

Location: Chicago, IL 60659

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Silver Description: Used 2015 Volkswagen Touareg VR6 Sport for sale - $22,718, 27,139 miles
https://static.cargurus.com/images/forsale/2018/06/25/22/38/2015_jeep_grand_cherokee-pic-3896657556046876282-152x114.jpeg

2015 Jeep Grand Cherokee Overland 4WD Used Cars in Chicago, IL 60659

Great Deal
$2,952 BELOW
CarGurus IMV of $29,884

Price: $26,932

Mileage: 40,157

Location: Chicago, IL 60659

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Granite Crystal Metallic Clear Coat Description: Used 2015 Jeep Grand Cherokee Overland 4WD for sale - $26,932, 40,157 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2018/07/19/03/57/2017_dodge_journey-pic-6813005787246512015-152x114.jpeg

2017 Dodge Journey SE Used Cars in Chicago, IL 60659

Great Deal
$2,457 BELOW
CarGurus IMV of $17,075

Price: $14,618

Mileage: 10,203

Location: Chicago, IL 60659

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 4-Speed Automatic Color: Billet Clear Coat Description: Used 2017 Dodge Journey SE for sale - $14,618, 10,203 miles with Bluetooth, Quick Order Package
https://static.cargurus.com/images/forsale/2018/07/19/03/57/2015_jeep_cherokee-pic-7175081031220579845-152x114.jpeg

2015 Jeep Cherokee Limited 4WD Used Cars in Chicago, IL 60659

Great Deal
$2,252 BELOW
CarGurus IMV of $21,170

Price: $18,918

Mileage: 39,707

Location: Chicago, IL 60659

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 9-Speed Automatic Color: Deep Cherry Red Crystal Pearl Coat Description: Used 2015 Jeep Cherokee Limited 4WD for sale - $18,918, 39,707 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2018/05/26/06/34/2006_lexus_ls_430-pic-2872805442124502019-152x114.jpeg

2006 Lexus LS 430 RWD Used Cars in Chicago, IL 60659

Great Deal
$2,470 BELOW
CarGurus IMV of $10,388

Price: $7,918

Mileage: 110,264

Location: Chicago, IL 60659

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2006 Lexus LS 430 RWD for sale - $7,918, 110,264 miles with Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/06/11/22/54/2015_jeep_renegade-pic-3788708342455230078-152x114.jpeg

2015 Jeep Renegade Latitude Used Cars in Chicago, IL 60659

Great Deal
$1,839 BELOW
CarGurus IMV of $15,271

Price: $13,432

Mileage: 32,903

Location: Chicago, IL 60659

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 9-Speed Automatic Color: Black Description: Used 2015 Jeep Renegade Latitude for sale - $13,432, 32,903 miles
https://static.cargurus.com/images/forsale/2018/07/19/03/57/2017_jeep_compass-pic-3740245656234772215-152x114.jpeg

2017 Jeep Compass Latitude 4WD Used Cars in Chicago, IL 60659

Great Deal
$2,383 BELOW
CarGurus IMV of $20,301

Price: $17,918

Mileage: 11,126

Location: Chicago, IL 60659

Average time on market: 67 days Certified Pre-Owned: Yes Transmission: 9-Speed Automatic Color: Gray Description: Used 2017 Jeep Compass Latitude 4WD for sale - $17,918, 11,126 miles with Bluetooth, Remote Start
https://static.cargurus.com/images/forsale/2018/06/08/04/14/2015_jeep_renegade-pic-5495766032953053607-152x114.jpeg

2015 Jeep Renegade Latitude Used Cars in Chicago, IL 60659

Good Deal
$1,536 BELOW
CarGurus IMV of $16,468

Price: $14,932

Mileage: 12,499

Location: Chicago, IL 60659

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 9-Speed Automatic Color: Black Description: Used 2015 Jeep Renegade Latitude for sale - $14,932, 12,499 miles
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2014 Jeep Compass Latitude Used Cars in Chicago, IL 60659

Good Deal
$1,821 BELOW
CarGurus IMV of $11,139

Price: $9,318

Mileage: 84,088

Location: Chicago, IL 60659

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Jeep Compass Latitude for sale - $9,318, 84,088 miles
https://static.cargurus.com/images/forsale/2018/05/24/22/49/2011_ford_focus-pic-4587115480113183768-152x114.jpeg

2011 Ford Focus S Used Cars in Chicago, IL 60659

Good Deal
$1,340 BELOW
CarGurus IMV of $6,272

Price: $4,932

Mileage: 82,000

Location: Chicago, IL 60659

Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Gray Description: Used 2011 Ford Focus S for sale - $4,932, 82,000 miles
https://static.cargurus.com/images/forsale/2018/05/23/23/12/2014_dodge_charger-pic-6334900468165521645-152x114.jpeg

2014 Dodge Charger R/T AWD Used Cars in Chicago, IL 60659

Good Deal
$2,023 BELOW
CarGurus IMV of $20,641

Price: $18,618

Mileage: 50,955

Location: Chicago, IL 60659

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pitch Black Description: Used 2014 Dodge Charger R/T AWD for sale - $18,618, 50,955 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/05/23/23/12/2017_jeep_cherokee-pic-590890006104526865-152x114.jpeg

2017 Jeep Cherokee Latitude 4WD Used Cars in Chicago, IL 60659

Good Deal
$1,865 BELOW
CarGurus IMV of $21,783

Price: $19,918

Mileage: 6,602

Location: Chicago, IL 60659

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: 9-Speed Automatic Color: Diamond Black Crystal Pearl Coat Description: Used 2017 Jeep Cherokee Latitude 4WD for sale - $19,918, 6,602 miles with Bluetooth, Backup Camera, Quick Order Package
https://static.cargurus.com/images/forsale/2018/06/21/03/54/2010_nissan_maxima-pic-2669777155478463434-152x114.jpeg

2010 Nissan Maxima S Used Cars in Chicago, IL 60659

Good Deal
$1,494 BELOW
CarGurus IMV of $8,426

Price: $6,932

Mileage: 132,655

Location: Chicago, IL 60659

Average time on market: 23 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gray Description: Used 2010 Nissan Maxima S for sale - $6,932, 132,655 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/07/22/52/2017_chrysler_pacifica-pic-380449563894521794-152x114.jpeg

2017 Chrysler Pacifica Limited FWD Used Cars in Chicago, IL 60659

Good Deal
$2,153 BELOW
CarGurus IMV of $30,071

Price: $27,918

Mileage: 43,290

Location: Chicago, IL 60659

Average time on market: 39 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Granite Crystal Metallic Clear Coat Description: Used 2017 Chrysler Pacifica Limited FWD for sale - $27,918, 43,290 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/26/00/48/2017_chrysler_pacifica-pic-1857464947153488132-152x114.jpeg

2017 Chrysler Pacifica Touring L FWD Used Cars in Chicago, IL 60659

Good Deal
$1,748 BELOW
CarGurus IMV of $24,380

Price: $22,632

Mileage: 24,190

Location: Chicago, IL 60659

Average time on market: 29 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Billet Silver Metallic Clear Coat Description: Used 2017 Chrysler Pacifica Touring L FWD for sale - $22,632, 24,190 miles with Leather Seats
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 9, 2018
I scheduled a test drive during the week for a weekend test drive. When we got there Saturday the car wasn’t there it was loaned out. The mileage on the car was double than what was advertised. I asked them to give me their best price on the car since I drove an hour to see it and after waiting 10 min. they came back with the same advertised price that was on the internet.
Feb 28, 2018
I went to this dealership on 02/27/2018. For the most part the people who followed up with me were nice and professional. I was looking to purchase a GMC Terrain and this dealership only listed one which was a 2015 SLE2 AWD model in the color silver. I scheduled the appointment for the test drive and immediately upon approaching the vehicle I could tell it already had a new paint job. There were minor scratches, dents and it looked as if a rust spot was repainted over. While driving the vehicle, you could hear the brakes grinding. To make the a long story short, my sales person was not willing to make an offer to go down despite the damages and minor issues with the vehicle and also tried to make me sign my name on a handwritten statement requiring me to do business with them after all price adjustments and fees were listed. This could have been 2k-3k more on top of the vehicle's price. I thought this was very unprofessional to try to get me to sign my way in order to force me to do business with them. This was definitely a waste of time for me and some of the sales people are sketchy. If someone does chooses to purchase a vehicle at this place, please be sure to bring a mechanic with you and do not fully trust the photos online of the vehicles because they hide the damages so that it doesn't appear or look noticeable online. I also encourage people to see the vehicles in the day light so that are able to see everything on the vehicles. Definitely will NOT be back!
13 people found this review helpful.
Feb 27, 2018
nateneal23
Moustafa Abd-Elsalam was an awesome help. Great 1 on 1 customer service. Kept it as real as possible.
1 people found this review helpful.
Feb 17, 2018
Very good
1 people found this review helpful.
Dec 30, 2017
GuruZFNTM
Rude sales people. Over $700 in additional fees they wanted to tack on even if I paid cash. Would never buy from them. Bought from another dealer.
6 people found this review helpful.
Dec 1, 2017
Was contacted several times, just have not been out to the dealership yet.
0 people found this review helpful.
Nov 24, 2017
Mike Hill
Good
1 people found this review helpful.
Oct 28, 2017
Very responsive and respectful of my time.
1 people found this review helpful.
Oct 21, 2017
The problem is that they are hiding $1299 of the purchase price for any used vehicle in a 'fee' for certification not included in the price shown. No other dealer that I've encountered is doing this.
15 people found this review helpful.
Oct 16, 2017
Nice, pretty good price
1 people found this review helpful.
Oct 6, 2017
2Freeman
Dealer called back right away, but car had been sold.
3 people found this review helpful.
Sep 1, 2017
Great experience.
1 people found this review helpful.
Jun 19, 2017
Guru9Z8MV
Great service. Everyone went the extra mile to get me my dream car. Would definitely recommend them.
2 people found this review helpful.
Jun 17, 2017
They contacted me and said ,,they would call me back for a better price and the didn't.
1 people found this review helpful.
Apr 2, 2017
Very helpful
1 people found this review helpful.
Jan 18, 2017
I purchased a 2016 Jeep Renegade from this dealership. My salesman, Carl Meier did everything he could to get me the best deal. All of the employees were very attentive, polite and efficient. I would recommend this dealership to my friends.
5 people found this review helpful.
Jan 13, 2017
Love love love. Great customers service and purchased my first car yesterday from them. Also Made me feel so comfortable
4 people found this review helpful.
Dec 23, 2016
Good customer service
1 people found this review helpful.
Nov 15, 2016
The experience and the vehicle are amazing. Great service from Elizabeth. Did notice some scratches on the car that I have to get re-done. Wish I could have been told beforehand. Thanks, Napleton!
5 people found this review helpful.
Nov 2, 2016
When I explained to the manager that I needed an answer from the dealership within a specific time frame, I was told they would get back with me "in that time frame." Five hours AFTER the time frame had passed, I received a phone call only to be told they wouldn't take my offer. I was disappointed in their ability to keep their word.
5 people found this review helpful.
Oct 25, 2016
They told me that they had the car when I confirmed my appointment. When I arrived the maganger told me it had sold. Terrible way to do buissness and will not be buying a car from this dealer in the future.
9 people found this review helpful.
Sep 28, 2016
Absolutely incredible staff - very attentive to needs and wants of mine. I wouldn't recommend any other place! They made this 100% stress free. Thanks!!
1 people found this review helpful.
Sep 28, 2016
Sheldon Joy is the best salesman in the world and Chris in financing is great too. The time Kat greets you and the time you leave they work as a team. People who did not make a purchase left smiling.
2 people found this review helpful.
Sep 12, 2016
Staff was very helpful
1 people found this review helpful.
Read 34 old reviews
Jul 14, 2016
These people have a hard time being honest. They will tell you anything to get you in the door. I talked with 4 different people over a time frame of 5 days and got 4 different answers to every question. After checking the vehicle vin# myself, I found out that all 4 had lied to me. Will NEVER consider them again. Doug
10 people found this review helpful.
Jun 20, 2016
Great cars, great people, great customer service! I just bought a truck from them.
1 people found this review helpful.
May 28, 2016
The dealership was good to work with.
1 people found this review helpful.
May 26, 2016
JohnKirk
Robert Crane and his staff responded quickly to my initial email requests about the car. They held the car until I was able to arrange to visit the dealership. they greeted me very kindly upon arrival, and made the purchasing process very easy and without 'upsell pressure'. They also arranged additional service and followed thru as promised. Robert, Edgar, Robert S, great to deal with! JohnK
0 people found this review helpful.
Apr 29, 2016
I purchased this vehicle. They were very professional and helpful.
Apr 2, 2016
Mar 9, 2016
Ludin
nice guy!
Mar 5, 2016
They are scammers they run your credit and waste your time knowing through the process they can't get you financing
1 people found this review helpful.
Feb 26, 2016
Mike wasn't much interested in answering my questions. When I asked to see a Car Fax was sent a Auto Check. When I told them again I wanted to a Car Fax I was told they both had the same information which they don't. I'd have thought someone in the business of selling used cars would know that a Car Fax list service records if they exist while Auto Check doesn't.
2 people found this review helpful.
Feb 24, 2016
They became a nuisance,tried to sell me something I didn't want after the car I wanted was sold. They still have that vehicle listed for sale on this site!
3 people found this review helpful.
Feb 17, 2016
Got back with me very quickly with no pressure, which I thought was great...........
Feb 9, 2016
Raised the price by $1000.00 on the used car that I liked. Also threw a deal with a warranty that raised the price to $20,000 plus. Stay far away from this deceptive dealership. They would not give me my keys back to my trade in. When I demanded my keys back, one of the salesman held them above his head and said "here they are". Total humiliation @ this dealership. I filed a complaint with the BBB. Don't waste your time going there. They obviously don't want to sell cars.
5 people found this review helpful.
Feb 6, 2016
I love this dealership! They got me approved for a 2016 Dodge Challenger, with only 4 miles on it, instead of the 2013 I came to look at! My salesman was Miso, if you ever go there please ask for him! They were all friendly, but he worked hard to get me what I wanted and the finance guy was awesome as well! Great Dealership, I would highly recommend this dealer!
Feb 4, 2016
They pulled the old BAIT AND SWITCH on me.I called on monday and was told the jeep was there, called on tues. was told jeep was still there but 6 people were interested in it.Called wed a.m. was told jeep was still there to come in for a test drive,Got there about 2pm, was told jeep was sent to auction. Tried to sell anything they could.I would never ever buy a car from this place.
2 people found this review helpful.
Oct 30, 2015
Great follow up.
Sep 24, 2015
jonkueh
I was contacted by Mr Crane, sales manager, then Sharon, sales person. They both were very polite and professional. I was given the information I asked for in a timely manner. The car I'm interested in is outsude of my budget however I told Napletons that if something comes in that fits I'll gladly work with them.
Sep 11, 2015
Very good
Aug 7, 2015
I don't know what is going on with these people I think there shady. They promised to provide photo never happened when I inquire they kept telling me that the vehicle is being fixed up and that hey would get back with me. They never did
1 people found this review helpful.
Jul 30, 2015
Napletons was terrible. Emailed me cars I didn't inquire about.I would never buy a vehicle from them.
Jun 28, 2015
Prompt response
Apr 9, 2015
The dealer sent a form email, I responded and they never wrote back.
Jan 10, 2015
Dealer responded quickly, answered all questions. Would definitely recommend them.
Jan 3, 2015
The car they had for sale was garbage and the price was way to high for this garbage will never do business with these people
Oct 10, 2014
marrenmail5
Followed up several times. Very helpful!
Jul 29, 2014
Very good
Feb 11, 2013
Great group of people! Excellent prices!
Oct 9, 2012
dealer asked for sensitive information, when i asked the reason why i got a vague explanation say its just something that they require, weeks later im getting mails from different banks talking about my loan application. called to speak to a sales consultant and he denies meeting me and i told him i had his complementary card and he accuses me of picking it up from his desk. There are better places to buy a vehicle don't go to this dealer
Sep 23, 2012
brykathjon
Not a good experience - horrid salesperson. All the stereotypes of "scummy" used car dealerships.
Sep 12, 2012
They told us they had a car they did not have (drove 45 minutes out there the moment the call ended). In my mind they are scummy and were just dragging us out there to pull us into an alternate car deal. Don't waste your time like thye wasted mine.
Sep 9, 2012
Bad! The car I looked at didn't have working headlights, passenger door won't open, and no radio. They appraised my car as a basic model (it's fully loaded), a year older than mine was, and gave it the "bad condition" price.. It was a $4k swing. Tried to ask how, why? And got a scumbag car salesman response.
Sep 5, 2012
Wanted to buy a vehicle, salesman was very slow to follow up, wound up buying from another dealer.
May 28, 2012
They did not have the car in stock. Friendly sales person.
May 22, 2012
They sold me a car that was suppose to be certified meaning it was inspected by a mechanic but it wasn't , the engine light was on, the brakes were bad and the tail light was out and turns out to be electrical the sales people just wanna make a sell .I've owned it almost 3 weeks and its been it there shop for 2 of those weeks .Worst experience ever!
May 12, 2012
zinalew
This guy was a bug-a-boo he called everyday like we owed him for the car already.

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