Napleton's Northlake Chrysler Dodge Jeep Ram

3701 Northlake Boulevard
Palm Beach Gardens, FL 33403

Sales: (772) 291-0476

Service: (888) 603-6213

Today 8:30 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/03/16/20/20/2012_honda_pilot-pic-4139911267128920172-152x114.jpeg

2012 Honda Pilot LX Used Cars in Palm Beach Gardens, FL 33403

Great Deal
$2,396 BELOW
CarGurus IMV of $14,404

Price: $12,008

Mileage: 84,901

Location: Palm Beach Gardens, FL 33403

Average time on market: 15 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Taffeta White Description: Used 2012 Honda Pilot LX for sale - $12,008, 84,901 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/03/15/01/14/2016_dodge_journey-pic-1756870808345396779-152x114.jpeg

2016 Dodge Journey Crossroad Used Cars in Palm Beach Gardens, FL 33403

Great Deal
$2,422 BELOW
CarGurus IMV of $18,778

Price: $16,356

Mileage: 15,587

Location: Palm Beach Gardens, FL 33403

Average time on market: 41 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Pitch Black Clearcoat Description: Used 2016 Dodge Journey Crossroad for sale - $16,356, 15,587 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/04/18/19/31/2016_dodge_dart-pic-4883546761802828582-152x114.jpeg

2016 Dodge Dart SXT Sport Used Cars in Palm Beach Gardens, FL 33403

Great Deal
$2,286 BELOW
CarGurus IMV of $13,511

Price: $11,225

Mileage: 13,741

Location: Palm Beach Gardens, FL 33403

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2016 Dodge Dart SXT Sport for sale - $11,225, 13,741 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/19/20/02/2016_jeep_renegade-pic-4513250078032203690-152x114.jpeg

2016 Jeep Renegade Latitude Used Cars in Palm Beach Gardens, FL 33403

Great Deal
$1,989 BELOW
CarGurus IMV of $17,149

Price: $15,160

Mileage: 14,991

Location: Palm Beach Gardens, FL 33403

Average time on market: 41 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Jetset Blue Description: Used 2016 Jeep Renegade Latitude for sale - $15,160, 14,991 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/18/19/31/2017_chevrolet_malibu-pic-9176806836535404651-152x114.jpeg

2017 Chevrolet Malibu Premier Used Cars in Palm Beach Gardens, FL 33403

Good Deal
$2,977 BELOW
CarGurus IMV of $26,964

Price: $23,987

Mileage: 912

Location: Palm Beach Gardens, FL 33403

Average time on market: 50 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Summit White Description: Used 2017 Chevrolet Malibu Premier for sale - $23,987, 912 miles with Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/04/21/11/02/2015_chevrolet_traverse-pic-2533416560536638037-152x114.jpeg

2015 Chevrolet Traverse 1LT Used Cars in Palm Beach Gardens, FL 33403

Good Deal
$1,705 BELOW
CarGurus IMV of $21,627

Price: $19,922

Mileage: 24,213

Location: Palm Beach Gardens, FL 33403

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Granite Metallic Description: Used 2015 Chevrolet Traverse 1LT for sale - $19,922, 24,213 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/05/14/19/04/2015_jeep_cherokee-pic-8166577870633554905-152x114.jpeg

2015 Jeep Cherokee Latitude FWD Used Cars in Palm Beach Gardens, FL 33403

Good Deal
$1,529 BELOW
CarGurus IMV of $16,687

Price: $15,158

Mileage: 27,923

Location: Palm Beach Gardens, FL 33403

Average time on market: 27 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Bright White Clearcoat Description: Used 2015 Jeep Cherokee Latitude FWD for sale - $15,158, 27,923 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/04/11/19/45/2017_ford_edge-pic-8123407938812442641-152x114.jpeg

2017 Ford Edge Titanium Used Cars in Palm Beach Gardens, FL 33403

Good Deal
$1,728 BELOW
CarGurus IMV of $25,726

Price: $23,998

Mileage: 22,672

Location: Palm Beach Gardens, FL 33403

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford Edge Titanium for sale - $23,998, 22,672 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/19/11/11/2017_hyundai_elantra-pic-8455862906269103147-152x114.jpeg

2017 Hyundai Elantra SE Sedan FWD Used Cars in Palm Beach Gardens, FL 33403

Good Deal
$1,265 BELOW
CarGurus IMV of $14,265

Price: $13,000

Mileage: 5,874

Location: Palm Beach Gardens, FL 33403

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Scarlet Red Description: Used 2017 Hyundai Elantra SE Sedan FWD for sale - $13,000, 5,874 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/03/10/09/39/2015_jeep_renegade-pic-5500983568343786449-152x114.jpeg

2015 Jeep Renegade Latitude Used Cars in Palm Beach Gardens, FL 33403

Good Deal
$1,337 BELOW
CarGurus IMV of $16,571

Price: $15,234

Mileage: 7,517

Location: Palm Beach Gardens, FL 33403

Average time on market: 31 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Glacier Metallic Description: Used 2015 Jeep Renegade Latitude for sale - $15,234, 7,517 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/03/10/09/39/2015_toyota_tundra-pic-1736919550227013841-152x114.jpeg

2015 Toyota Tundra Limited CrewMax 5.7L Used Cars in Palm Beach Gardens, FL 33403

Good Deal
$2,126 BELOW
CarGurus IMV of $32,092

Price: $29,966

Mileage: 59,983

Location: Palm Beach Gardens, FL 33403

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Attitude Black Metallic Description: Used 2015 Toyota Tundra Limited CrewMax 5.7L for sale - $29,966, 59,983 miles with Navigation System, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/10/11/47/2014_infiniti_qx80-pic-2221887905777060410-152x114.jpeg

2014 INFINITI QX80 RWD Used Cars in Palm Beach Gardens, FL 33403

Good Deal
$2,283 BELOW
CarGurus IMV of $36,889

Price: $34,606

Mileage: 51,474

Location: Palm Beach Gardens, FL 33403

Average time on market: 36 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Liquid Platinum Description: Used 2014 INFINITI QX80 RWD for sale - $34,606, 51,474 miles with Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/21/19/03/2012_chrysler_300-pic-5817621093850373670-152x114.jpeg

2012 Chrysler 300 Limited Used Cars in Palm Beach Gardens, FL 33403

Good Deal
$1,658 BELOW
CarGurus IMV of $15,470

Price: $13,812

Mileage: 37,612

Location: Palm Beach Gardens, FL 33403

Average time on market: 38 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Gloss Black Description: Used 2012 Chrysler 300 Limited for sale - $13,812, 37,612 miles
https://static.cargurus.com/images/forsale/2018/04/12/12/33/2016_nissan_frontier-pic-3158452044289100922-152x114.jpeg

2016 Nissan Frontier SV Crew Cab 4WD Used Cars in Palm Beach Gardens, FL 33403

Good Deal
$1,300 BELOW
CarGurus IMV of $23,623

Price: $22,323

Mileage: 13,269

Location: Palm Beach Gardens, FL 33403

Average time on market: 48 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Glacier White Description: Used 2016 Nissan Frontier SV Crew Cab 4WD for sale - $22,323, 13,269 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/22/19/47/2016_cadillac_escalade-pic-3294200085246915596-152x114.jpeg

2016 Cadillac Escalade Premium 4WD Used Cars in Palm Beach Gardens, FL 33403

Good Deal
$3,559 BELOW
CarGurus IMV of $62,398

Price: $58,839

Mileage: 22,986

Location: Palm Beach Gardens, FL 33403

Average time on market: 44 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Radiant Silver Metallic Description: Used 2016 Cadillac Escalade Premium 4WD for sale - $58,839, 22,986 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
May 17, 2018
Non-negotiable with a take it or leave it attitude! The consumer is addressed as if they are lacking knowledge of the car buying and financing process.
Is this review helpful? Yes | No
Response from current dealership owner:
Geyla, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (888) 786-6360 at your earliest convenience and we will do our best to turn your experience around.
Apr 7, 2018
Had me come to dealership to test drive the vehicle knowing they had sold a month before.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to bring this to our attention. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (888) 786-6360. We look forward to hearing from you.
Dec 26, 2017
GuruZMGD5
Dealership is horrible, We are from out of state and had to fill an online credit application, the application affected my score so badly it dropped my credit score by 42 points!! And to top it off no one ever tried getting ahold of me again.. I try contacting the delearship about the status on my application and "Rachel" always has some lame excuse! Like "ohh Everyone is in with clients at the moment" "I can't leave my desk at the moment well call within 1/2 hrs" well guess what, it's been almost 3 weeks and NO ONE has time or interest in calling us back! Waste of my time & Credit to be honest!! Do not recommend.. they don't take you seriously unless your personally in there office.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We strive to provide excellent service and deeply regret to hear this was your experience with our team. Please reach out to our General Manager at (888) 786-6360 when you can so we can address this situation directly. We look forward to speaking with you soon.
Nov 3, 2017
I am very disappointed. I repeatedly inquired about an expensive used vehicle with an accident reported on it's Carfax. I simply wanted to know the nature of the damage: front end? side damage? rear bumper? flood? A buyer looking at spending 40k ought to be told. The agent refused to disclose other than "all their vehicles go through a thorough inspection." I can only conclude they were trying to hide something. Poor customer service regardless.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Jonn, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution.
Napleton's Northlake CDJR
(888) 786-6360
Oct 16, 2017
Very courteous and professional
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 7, 2017
They call me tell me the car is there I leave work drove 45 min to hear them tell me they don't have it and try to sell me something that's overall out of my reach
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Sep 22, 2017
I felt like this was bait. Made an appointment and confirmed that the vehicle was available. When I arrived after almost 15 mins, I was told the vehicle was not there. It would have not bothered me if I walked in. I made an appointment and confirmed the vehicle was there. Poor customer service!
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are disappointed to hear that you did not have a more positive experience with us at Napleton's Northlake CDJR. We would like the opportunity to find out how we can better assist. If you are willing, please contact us (888) 786-6360.
Sep 3, 2017
Jtwist6904
excellent, vehicle was in perfect shape. Held to their interenet price. Arranged financing, and took my trade. Reasonable and professional.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We're glad to hear our Staff took such great care of you! We are always more than happy to assist you if anything else comes up. Take care!
Aug 5, 2017
This dealer isn't straight forward. I went there July 31st, they kept telling me how they would give me a great deal because it was the end of the month and they needed to meet their quota. I let them do their regular sales pitch. I wanted to see how would be their bottom price on the Jeep Altitiude. I really wanted to buy it. The lady that helped me Georgia then called a "sales manager" He also told me the same script. (I'm a sales person myself) but I left them do their thing. I told him I was interested on the Jeep and wanted to know his bottom price. He said he was FIRM on $27,950, which is a higher price than the one online!? Really they think people are the stupid that they come in without doing their homework. I asked twice " is that really your bottom price " He said "yes, i actually have a buyer coming to pick it up tomorrow" (another psychological sales pitch). I said oh ok. BYE! - Georgia called me after and I told her - I wasnt interested in buying anymore. I just after all their greed to make more money didn't get them anywhere, the car still for sales while it could've been mine. - I won't go back in there or recommend anyone to go there. They are not straight forward and like to play mind games. (Forgot to mentioned that the car was missing the fog lamp and they still didn't want to work on the price lol - fools.! - Hope you guys meet your sales goals next month! Good luck NOT.
16 of 16 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Diego, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution.
Napleton's Northlake CDJR
(888) 786-6360
Jul 25, 2017
I had to chase them for information and they played games trying to be non-committal about information and just get me to drive up there. I asked if they could waive their dealer fee and they responded with cryptic answers that sounded like they would. When I asked them for a firm "yes", they offered only a partial fee reduction. All indicative of their poor online reviews that state the dealership plays games to get people in the door and tries to add fees that were not discussed up front.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Shawn, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution.
Napleton's Northlake CDJR
(888) 786-6360
Jun 28, 2017
took them a long time to respond and they did not answer my direct questions. Then they tell me the truck was not available. I felt like this was a bate and switch scheme. Told me if I would like to check out other vehicles they may have.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Brian, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution.
Napleton's Northlake CDJR
(888) 786-6360
Jun 15, 2017
tmirisola
Great Dealership. Thank You :-)
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 6, 2017
Harvey_FL
The best thing about internet based used car search engines is their rating systems. I did my homework and read all the relevant dealer reviews on this site and particularly paid attention to the negative ones. The warnings about Napleton North Lake Chrysler Jeep Dodge saved me 4 hours of driving and a wasted day. I contacted them through this web site and via direct email (I had to contact them multiple times as they never followed up). In all cases they were prompt to respond initially and the salesperson (and/or "internet manager") acted as if I was a preferred "VIP" customer. I told them that I was very interested in a 2016 Jeep Grand Cherokee that they had for sale and that I could buy within 24 hours. I have a 2013 (low mileage/mint) Wrangler Unlimited to trade-in... a prized trade-in car for a Jeep dealership. In each case I asked them to give me a ball-park trade-in value (I emailed them my window sticker, mileage, etc.) and a summary of their dealer fees so that I could see the estimated net $ that I would have to contribute to close. Each time I was advised that they would get back to me in an hour or two. I either spoke to or emailed with Rachel (5 times), Andre and Marcus. It appears that they have no interest in working with a cash buyer, especially one that is aware of the games that they play. I even warned them two days ago via email that I was fed up with them not following up per their promises and that I would post a negative review. Still no response. I tried to give them zero stars but the system wouldn't take it.
15 of 15 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Harvey, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns, but we need a little more information. Please reach out to use directly at (888) 786-6360 when you have a chance. Thank you, and we look forward to hearing from you.
May 27, 2017
Nikales23
Great communication
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 29, 2017
Absolutely amazing!!!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 20, 2017
A few vehicles posted competivetly priced were not available, bait and switch??
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Patrick, we regret that you had a negative experience with us, but are glad you brought this to our attention. If you'd like, please contact us to make your experience a positive one.

Napleton's Northlake CDJR, (888) 786-6360
Feb 9, 2017
Wasted my time. Knew I drove 3 hours to come to their dealership to backpedal on everything that was discussed prior to making the drive. Would recommend to shop else where to deal with more honest people.
14 of 14 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi, Chad, thank you for bringing this matter to our attention. Our manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact Stacy Arnold | sarnold@napleton.com |
561-622-0700
Jan 2, 2017
The is the Napleton Chrysler, Dodge, Jeep dealership on Northlake Boulevard in Palm Beach Gardens, FL. Been there for years. Dealer was very prompt in getting back to me. Test drove the vehicle the next day. Great car. Then, the Dealer tried to add on more than $2,000 in fees and an overpriced one-year service package. Save yourself time by making Dealers disclose their "add-on's" AND whether or not the "add-on's" are negotiable BEFORE visiting their lots. Lesson learned!
19 of 19 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Clint, thank you for leaving this detailed feedback about your experience with Napleton's Northlake CDJR. Our manager would like to help turn your lackluster experience around. If you're willing, please contact our manager at (888) 786-6360 to discuss what we can do to help.
Jan 1, 2017
SS351
Fast and courteous!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you very much for sharing these comments. You really made our day today!
Nov 5, 2016
The initial contact call came quickly. The caller was very pleasant and professional.
Is this review helpful? Yes | No
Oct 12, 2016
Very poor. Several fees from the dealership that come at the end of the negotiation. Takes forever to get an answer. I finally walked away after 5 days of intermittent responses and needing to constantly go back to the manager. VERY VERY BAD experience.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Sep 6, 2016
No return call.talked back and forth and have not received a call since.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Aug 16, 2016
Dadsdreem
Went to see a SRT 392 Challenger. Advertised price online was not the price. Actual price was thousands more. To get their advertised price one of the criteria was you had to work at a funeral home! Totally ridiculous and deceptive.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2016
The sales person could not upload pictures. Finally sent me 4 picture that I could not tell what they were showing?
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jul 18, 2016
Very knowledgeable sales person, but the car was not for me.
Is this review helpful? Yes | No
Jul 18, 2016
First of all, this wasn't a '09 Touareg FSI. An FSI engine is entirely different from the standard fuel injected V6 and would have been a huge plus. The brakes were worn out, the tires were done as well. No possible discount, instead I got asked "did you come here to bargain...?" CAUTION : their internet prices are NOT what you will see when it is time to sit down at all. Instead they add : Theft protection ( a useless window etching. A McDonald's bumper sticker would give you just as much protection. ) 400 BUCKS !! Dealer fee. I thought a dealer makes money by selling a car, no ? A "fee" instead for you........... 800 BUCKS !! of course they also charge for title and this and that , it came to 11500. Oh, and that's ONLY if you finance through them. Both salesmen were not knowledgeable at all when it came to technical details of the vehicle, so you'd have to do research yourself. Also, I found some corrosion on the electrical wiring, although no faults were displayed on the system monitor, this is something to look out for when shopping Florida cars. All in all, a waste of time, I flew in for this.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Jul 15, 2016
Internet manager very harsh I would not deal with them again
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Jun 30, 2016
Blind26
5
Worked directly with Branden Gould and everything worked out phenomenal!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Read 10 old reviews
Jan 4, 2016
Fast response
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 18, 2015
After reading the other reviews, I was careful and called ahead. I spoke to the "Internet" guy, the sales manager? (Do we ever know who we are speaking to?) and got nothing but a run around. The truck listed as being available was not on the lot. Saved a trip by calling ahead. Speaking of head reminds me of the term speaking to people who had their head up their ...! Not good.
Is this review helpful? Yes | No
Dec 12, 2014
Thankfully I read the reviews prior to driving to the dealership. They will not honor their internet prices. I asked for a written guarantee of the advertised price before driving 65 miles to the dealership. They would not do it. Is this not false advertising? Would not use them.
Is this review helpful? Yes | No
Nov 13, 2014
Good response
Is this review helpful? Yes | No
Apr 23, 2014
Very helpful in finding me a vehicle in my price range.
Is this review helpful? Yes | No
Apr 15, 2014
tickler rate never intended to honor the internet price
Is this review helpful? Yes | No
Mar 27, 2014
Deanrs
5
One price was advertised and the jumped up several thousand dollars when I tried to purchase. Clearly deceptive advertising.
Is this review helpful? Yes | No
Feb 20, 2014
This was the absolute worse experience I've ever had! I left my job early in Miami after speaking to the representative Richard 3 times to ensure the car was there & the price was correct on the internet before driving 1hour 45minutes to the dealership. Advised them that I was driving from Miami and did not have time, gas, money (taking off work) to waste driving all the way there for nothing! When I get there the sales rep Fernando says we need to qualify for a REBATE in order to get the rate...LIVID does not cover my anger and dissatisfaction!
Is this review helpful? Yes | No
Sep 2, 2013
got the car at the price i wanted to pay
Is this review helpful? Yes | No
Nov 27, 2011
I had the worst experience with the dealer. I would not recommend anyone to this dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

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