Moore Cadillac

GM Certified Internet Dealer

25450 Pleasant Valley Rd, Chantilly, VA 20152

Sales: (571) 222-4895

Service: (855) 764-4874

Today 9:00am - 6:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 13, 2017
I spoke with a representative from the dealership several times. They were pleasant while communicating with them.
Is this review helpful? Yes | No
Mar 19, 2017
No problems here, found the car I wanted, confirmed a deal, and will be bringing it home at month end!
Is this review helpful? Yes | No
Mar 6, 2017
The Dealer called but I had to keep calling back to see what the results of my application were.
Is this review helpful? Yes | No

Response from Moore Cadillac:

Hello Donya,  Please accept my apology for poor follow up on your credit application. Moore Cadillac prides itself on great customer service.  I will be happy to assist you personally in the future.  David Saenz, General Manager.  Dave.saenz@moorecadillac.com 703-790-0095
Feb 18, 2017
The sales man was great and I felt comfortable.
Is this review helpful? Yes | No
Dec 12, 2016
On delivery the salesperson didn't know or describe the car. Never had such a bad delivery.
Is this review helpful? Yes | No
Dec 10, 2016
Great service awesome experience
Is this review helpful? Yes | No
Dec 6, 2016
The sales people were very professional, responsive and polite. They made my buying experience very pleasant. I highly recommend this dealership. I purchased a great car at a fair price. Athena and Dwayne were wonderful sales people.
Is this review helpful? Yes | No
Nov 24, 2016
I contacted Tony by his personal cell phone that was posted on line. I asked about a Chevy Equinox and he said he would return a call when he had info. I have yet yo get a call and its been a week. I even texted him twice....no answer. Thats poor business in my book....what do you think....i guess he makes mega bucks off his over priced Caddys.
Is this review helpful? Yes | No
Nov 23, 2016
Great experience with Moore Cadillac and their staff. They made every effort to accommodate us. They had all paperwork prepared in advance and the deal was great!
Is this review helpful? Yes | No
Oct 15, 2016
Got the car and Ali was great taking care of all the a little things. I will recommend Moore and Ali to my friends. I plan on going there in 2 years to get CT6
Is this review helpful? Yes | No
Sep 25, 2016
Great I am still deciding my choices.
Is this review helpful? Yes | No
Sep 10, 2016
My first choice due to proximity to my house and they're considering negotiating the price. This may be the one I buy and it's still available.
Is this review helpful? Yes | No
Aug 24, 2016
Moore was a relatively good experience. Sales people need to listen more and understand what the customer is saying. Otherwise, it was an above average experience as far as car dealers go.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 19, 2016
Very Professional
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Jul 3, 2016
Randy was absolutely outstanding in all aspects. Moore Cadillac were great to deal with, always updated me with the process. Service was outstanding and professional at all times.
Is this review helpful? Yes | No
Jun 29, 2016
James Murphy was the the best sales person I've ever worked with, he made sure we were kept up dated on how long are wait was going to be before we talked to the finance dept , with out a doubt he made the whole experience pleasurable . If any one ask where and who they could go to buy a car i would send them to James Murphy at Moore Cadillac
Is this review helpful? Yes | No
Jun 25, 2016
going to pick up the car today
Is this review helpful? Yes | No
Jun 13, 2016
Very pleasant salesperson..no hassle!
Is this review helpful? Yes | No
Apr 25, 2016
very good
Is this review helpful? Yes | No
Nov 6, 2015
Great immediate response.
Is this review helpful? Yes | No
Nov 4, 2015
Excellent
Is this review helpful? Yes | No
Oct 9, 2015
The vehicle was not as advertised. Advertised as a 4Runner Trail model but is only a SR5.
Is this review helpful? Yes | No
Sep 6, 2015
The car is gorgoues, the feeling driving that car just makes yoi smile so hard, i can tell you, you'll break necks
Is this review helpful? Yes | No
Aug 24, 2015
Told them our needs, and wants. I told them we couldn't come in unless the deal was set. Our salesman told us everything was set and to come on in. It was an hour and 30 minute drive. When we got there we were sent with a different sales man then I was working with, who had no idea what we were even there for, the car was extremely dirty, test drove the car, pieces on the grill were missing, position controls on the peddles were not working, and then we were told that we would have to come up with a huge down payment when the deals was supposed to be no money down. They offered me $4,000 less than NADA for my trade in. Really bad customer service and we were lied to. Not happy won't go back.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Read 7 old reviews
May 18, 2014
Good
Is this review helpful? Yes | No
Jan 27, 2014
Very good service, Mr. Michael Fornah excellent customer service. They sold the Escalade before I got there.
Is this review helpful? Yes | No
Aug 20, 2013
The worst car buying experience of my life I would not recommend them to my worst enemy. I saw no integrity and or honesty displayed from top to bottom in the organization. Yes I emailed the owner/ceo after which I realized the sales force mirrowed the top management.
Is this review helpful? Yes | No
Mar 5, 2013
Excellent
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Feb 14, 2013
Great personnel, i got the SRX i really wanted and a great price, i highly recommend Moore Cadillac and Elliott Banks who made it posible for me to purchase this vehicle.
Is this review helpful? Yes | No
Jan 5, 2013
Attentive sales staff who worked with me to come to an agreeable conclusion.
Is this review helpful? Yes | No
Dec 13, 2012
Elliott with Moore Cadillac was my salesperson and he did a fabulous job. All people I dealt with through my car buying process were helpful and professional
Is this review helpful? Yes | No

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