Moore Cadillac

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GM Certified Internet Dealer

25450 Pleasant Valley Rd
Chantilly, VA 20152

Sales: (855) 802-0603

Service: (855) 764-4874

Today 9:00 AM - 8:00 PM
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2015 Dodge Dart GT Used Cars in Chantilly, VA 20152

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2013 Cadillac XTS Premium FWD Used Cars in Chantilly, VA 20152

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2015 Jeep Grand Cherokee Overland 4WD Used Cars in Chantilly, VA 20152

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 13, 2017
markster99
They contacted me several times amd we very kind and courteous
Is this review helpful? Yes | No
Dec 9, 2017
sah1974
I had a great overall experience when I brought my 2007 Acura MDX. Excellent customer service from the time i walked in the showroom. I would recommend this dealership in the future.
Is this review helpful? Yes | No
Nov 19, 2017
Super cool show room, nice people
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Response from Moore Cadillac:

Hello Stephen,  Thanks for the nice comments and review.  Call on us anytime.

David Saenz, General Manager, Moore Cadillac
Nov 8, 2017
GuruZLCHN
Responded back very quickly
Is this review helpful? Yes | No

Response from Moore Cadillac:

Thanks for taking the time to respond with a positive review.
David Saenz,  General Manager,  Moore Cadilac
Nov 6, 2017
They are good contact me throw email that is nice of them the price is high for the car so I am still in market for batter deal
Is this review helpful? Yes | No

Response from Moore Cadillac:

Hello Sami,  If you are still in the market for a new car please give me a call and I will be glad to assist you personally.  David Saenz General Manager,  Moore Cadillac
Oct 2, 2017
Quick response to the request. The vehicle wasn't what we were looking for upon inspection, however the dealership was very attentive and cordial.
1 of 1 people found this review helpful.
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Sep 25, 2017
Everything went well.
1 of 2 people found this review helpful.
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Sep 21, 2017
Elias cherent
The dealer replied to me
1 of 1 people found this review helpful.
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Sep 9, 2017
Moore Cadilac responded almost immediately, I didn't expect a call or response until the next day. Their service was outstanding from start to finish. Needless to say I purchased the vehicle of my choice. I highly recommend them for anyone wanting to purchase a quality vehicle.
2 of 2 people found this review helpful.
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Jul 6, 2017
Great experience!! I would buy another car from them!!
1 of 1 people found this review helpful.
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Jun 28, 2017
1Teamster
outstanding
1 of 1 people found this review helpful.
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Jun 15, 2017
Had an excellent experience. Brought a 2010 Nissan Maxima for a great price. Ali who was the sales guy was great. Also the Sales Manager Tony help me with a small issue that I had when I got the car. Definitely highly recommended. Great great service. Thanks
1 of 1 people found this review helpful.
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Apr 30, 2017
This is my 5th car from Moore Cadillac Hummer of Dulles, what can I say more? They are great!
1 of 1 people found this review helpful.
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Apr 13, 2017
I spoke with a representative from the dealership several times. They were pleasant while communicating with them.
Is this review helpful? Yes | No
Mar 19, 2017
No problems here, found the car I wanted, confirmed a deal, and will be bringing it home at month end!
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Mar 6, 2017
The Dealer called but I had to keep calling back to see what the results of my application were.
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Response from Moore Cadillac:

Hello Donya,  Please accept my apology for poor follow up on your credit application. Moore Cadillac prides itself on great customer service.  I will be happy to assist you personally in the future.  David Saenz, General Manager.  Dave.saenz@moorecadillac.com 703-790-0095
Feb 18, 2017
The sales man was great and I felt comfortable.
0 of 1 people found this review helpful.
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Dec 12, 2016
On delivery the salesperson didn't know or describe the car. Never had such a bad delivery.
1 of 1 people found this review helpful.
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Dec 10, 2016
Great service awesome experience
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Dec 6, 2016
The sales people were very professional, responsive and polite. They made my buying experience very pleasant. I highly recommend this dealership. I purchased a great car at a fair price. Athena and Dwayne were wonderful sales people.
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Nov 24, 2016
I contacted Tony by his personal cell phone that was posted on line. I asked about a Chevy Equinox and he said he would return a call when he had info. I have yet yo get a call and its been a week. I even texted him twice....no answer. Thats poor business in my book....what do you think....i guess he makes mega bucks off his over priced Caddys.
1 of 1 people found this review helpful.
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Nov 23, 2016
Great experience with Moore Cadillac and their staff. They made every effort to accommodate us. They had all paperwork prepared in advance and the deal was great!
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Oct 15, 2016
Got the car and Ali was great taking care of all the a little things. I will recommend Moore and Ali to my friends. I plan on going there in 2 years to get CT6
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Sep 25, 2016
Great I am still deciding my choices.
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Sep 10, 2016
My first choice due to proximity to my house and they're considering negotiating the price. This may be the one I buy and it's still available.
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Aug 24, 2016
Moore was a relatively good experience. Sales people need to listen more and understand what the customer is saying. Otherwise, it was an above average experience as far as car dealers go.
1 of 1 people found this review helpful.
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Jul 19, 2016
Very Professional
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Jul 3, 2016
Randy was absolutely outstanding in all aspects. Moore Cadillac were great to deal with, always updated me with the process. Service was outstanding and professional at all times.
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Jun 29, 2016
James Murphy was the the best sales person I've ever worked with, he made sure we were kept up dated on how long are wait was going to be before we talked to the finance dept , with out a doubt he made the whole experience pleasurable . If any one ask where and who they could go to buy a car i would send them to James Murphy at Moore Cadillac
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Jun 25, 2016
going to pick up the car today
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Jun 13, 2016
Very pleasant salesperson..no hassle!
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Apr 25, 2016
very good
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Read 12 old reviews
Nov 6, 2015
Great immediate response.
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Nov 4, 2015
Excellent
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Oct 9, 2015
The vehicle was not as advertised. Advertised as a 4Runner Trail model but is only a SR5.
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Sep 6, 2015
The car is gorgoues, the feeling driving that car just makes yoi smile so hard, i can tell you, you'll break necks
Is this review helpful? Yes | No
Aug 24, 2015
Told them our needs, and wants. I told them we couldn't come in unless the deal was set. Our salesman told us everything was set and to come on in. It was an hour and 30 minute drive. When we got there we were sent with a different sales man then I was working with, who had no idea what we were even there for, the car was extremely dirty, test drove the car, pieces on the grill were missing, position controls on the peddles were not working, and then we were told that we would have to come up with a huge down payment when the deals was supposed to be no money down. They offered me $4,000 less than NADA for my trade in. Really bad customer service and we were lied to. Not happy won't go back.
2 of 2 people found this review helpful.
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May 18, 2014
Good
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Jan 27, 2014
Very good service, Mr. Michael Fornah excellent customer service. They sold the Escalade before I got there.
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Aug 20, 2013
The worst car buying experience of my life I would not recommend them to my worst enemy. I saw no integrity and or honesty displayed from top to bottom in the organization. Yes I emailed the owner/ceo after which I realized the sales force mirrowed the top management.
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Mar 5, 2013
Excellent
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Feb 14, 2013
Great personnel, i got the SRX i really wanted and a great price, i highly recommend Moore Cadillac and Elliott Banks who made it posible for me to purchase this vehicle.
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Jan 5, 2013
Attentive sales staff who worked with me to come to an agreeable conclusion.
Is this review helpful? Yes | No
Dec 13, 2012
Elliott with Moore Cadillac was my salesperson and he did a fabulous job. All people I dealt with through my car buying process were helpful and professional
Is this review helpful? Yes | No

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