Mercedes-Benz of the Woodlands

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16917 Interstate 45 South, Conroe, TX 77385

Sales: (936) 206-7502

Service: (936) 206-7500

Closed Today (Sun)
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Jan 22, 2017
nealinator
5
I ended up finding the used vehicle I was looking for at this dealership. Overall I have been pleased with them. Up front they are still a dealership and out to make as much profit as they can. You have to do your homework and not just let the first number mentioned be the final one. Both for the car you are looking to by and for a trade in. They have been very proactive about addressing issues after the sale...which is a nice change of pace from experiences I have had from other dealers. Initially I was not reaching out to them about the car I had seen due to the distance from where I live...but am glad I did after all.
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Jan 17, 2017
Great
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Dec 27, 2016
Chris is a great sales person and General manager is terrific. I did not go with the 2912 but he found me two 2913 rampage rover that were in great condition. I am ending up with a black 2013 interior white. Just what I have been looking for . 5 Stars fir how hard they worked
1 of 1 people found this review helpful.
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Response from Mercedes-Benz of the Woodlands:

Thank you so much Rosemary!  Happy to hear that our team worked so hard for you and found exactly what you've been searching for!
Nov 30, 2016
Responded immediately
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Nov 19, 2016
Excellent customer service
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Nov 7, 2016
Internet sales dude was very responsive. He helped us think through and navigate the entire decision making process. Nice job!
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Nov 3, 2016
Although this car was sold and is still showing available on your site, I had a good experience with the salesperson assigned to me. Beautiful dealership.
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Oct 26, 2016
Going to great lengths to earn my business
1 of 1 people found this review helpful.
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Oct 11, 2016
Manager didn't want to discount the vehicle much so I bought the vehicle at another dealer in Dallas for thousands less and other dealer was more willing to negotiate and make a sale.
4 of 4 people found this review helpful.
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Sep 15, 2016
Responded and answered most my questions. Satisfied up until now
1 of 1 people found this review helpful.
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Aug 11, 2016
contacted me immediately but found better deal elsewhere. Very professional.
2 of 2 people found this review helpful.
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Jul 20, 2016
The dealer contacted me in a timely manner; however, the vehicle did not have some of the features I am looking for.
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Jul 18, 2016
Excellent car buying experience! Every person I interacted with was competent, professional, and enjoyable. I was fully informed about all my car options and my sales professional, Alex, never rushed or pressured me. He took several hours with me to find just the right car for me. He has also followed up with me twice since buying the car less than a week ago. The facility there is also quite pleasant....very open, clean, and beautiful. I will definitely return to that dealership and highly recommend it to anyone. A very different car-buying experience.
1 of 1 people found this review helpful.
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Jun 1, 2016
Great
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May 15, 2016
This is a good place to buy a car
1 of 1 people found this review helpful.
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May 14, 2016
I would not even give them 1 star They never returned my call Sent me a automated email Never called me back And we showed up at the dealership and walked all through their lot and not one single salesman or woman approached my wife and I We will never return to them to purchase anything
2 of 3 people found this review helpful.
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May 8, 2016
Didn't seem to want to deal over the internet. May do better in person but too far away to drive not knowing.
1 of 1 people found this review helpful.
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May 7, 2016
They sent me a couple of e-mails but didn't really follow through on my Tahoe inquiry.
1 of 1 people found this review helpful.
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Mar 17, 2016
Drove all the way there twice just to find out car had been sold. Was lied to over the phone... Nice dealership though.
2 of 3 people found this review helpful.
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Mar 14, 2016
I ended up buying the truck. Very pleasant overall experience.
1 of 1 people found this review helpful.
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Feb 29, 2016
I drove to Conroe Texas which was 1 hour away. Only to get to the dealership to find that the car I came to see was already sold. I feel that the car was probably already sold before I arrived. Because I had spoken with the sales person only 2 hrs before my arrival. When I got there he immediately took me another care that I don't like. When I inquired about the Car I came to see he said "let me find the keys" which never happend because it was sold. I really feel that my time was wasted so it is very unlikely that I will be driving all the way back out to Conroe to look at another car at this dealership. Thanks.
3 of 4 people found this review helpful.
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Jan 5, 2016
Byronj7
Good
1 of 1 people found this review helpful.
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Oct 13, 2015
Dealer emailed the specs as requested but I chose another make elsewhere. The deal was excellent though!
1 of 1 people found this review helpful.
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Sep 15, 2015
Excellent service would highly recommend
1 of 1 people found this review helpful.
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Sep 9, 2015
outstanding customer service
1 of 1 people found this review helpful.
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