Mercedes-Benz of Rochester

4447 Canal Pl SE
Rochester, MN 55904

Sales: (507) 473-4094

Service: (507) 424-3001

Today 8:30am - 7:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/07/13/09/29/2009_chevrolet_traverse-pic-1157285083106336926-152x114.jpeg

2009 Chevrolet Traverse LT2 Used Cars in Rochester, MN 55904

Great Deal
$1,772 BELOW
Instant Market Value of $11,077

Price: $9,305

Mileage: 107,006

Location: Rochester, MN 55904

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Cyber Gray Metallic Description: Used 2009 Chevrolet Traverse LT2 for sale - $9,305, 107,006 miles with Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/06/26/08/24/2007_chevrolet_silverado_1500-pic-5238099512837999119-152x114.jpeg

2007 Chevrolet Silverado 1500 LT1 Crew Cab 4WD Used Cars in Rochester, MN 55904

Great Deal
$3,168 BELOW
Instant Market Value of $12,668

Price: $9,500

Mileage: 172,879

Location: Rochester, MN 55904

Average time on market: 28 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Black Description: Used 2007 Chevrolet Silverado 1500 LT1 Crew Cab 4WD for sale - $9,500, 172,879 miles
https://static.cargurus.com/images/forsale/2017/06/28/10/31/2017_infiniti_qx60-pic-5527165410427231601-152x114.jpeg

2017 INFINITI QX60 AWD Used Cars in Rochester, MN 55904

Great Deal
$6,584 BELOW
Instant Market Value of $46,111

Price: $39,527

Mileage: 2,990

Location: Rochester, MN 55904

Average time on market: 17 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Liquid Platinum Description: Used 2017 INFINITI QX60 AWD for sale - $39,527, 2,990 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/06/19/14/39/2015_subaru_forester-pic-7285508260546130249-152x114.jpeg

2015 Subaru Forester 2.5i Premium Used Cars in Rochester, MN 55904

Great Deal
$1,881 BELOW
Instant Market Value of $18,864

Price: $16,983

Mileage: 59,914

Location: Rochester, MN 55904

Average time on market: 34 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Ice Silver Metallic Description: Used 2015 Subaru Forester 2.5i Premium for sale - $16,983, 59,914 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/20/09/36/2016_ford_transit_cargo-pic-5902022273811140925-152x114.jpeg

2016 Ford Transit Cargo 250 3dr SWB Low Roof w/60/40 Side Passenger Doors Used Cars in Rochester, MN 55904

Great Deal
$1,969 BELOW
Instant Market Value of $22,737

Price: $20,768

Mileage: 9,844

Location: Rochester, MN 55904

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2016 Ford Transit Cargo 250 3dr SWB Low Roof w/60/40 Side Passenger Doors for sale - $20,768, 9,844 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/06/29/12/07/2015_mercedes-benz_gla-class-pic-2885476751495444152-152x114.jpeg

2015 Mercedes-Benz GLA-Class GLA 250 4MATIC Used Cars in Rochester, MN 55904

Great Deal
$2,497 BELOW
Instant Market Value of $29,470

Price: $26,973

Mileage: 35,388

Location: Rochester, MN 55904

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Mountain Gray Metallic Description: Used 2015 Mercedes-Benz GLA-Class GLA 250 4MATIC for sale - $26,973, 35,388 miles with Bluetooth, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/02/10/55/2016_mercedes-benz_cla-class-pic-6503294037812014863-152x114.jpeg

2016 Mercedes-Benz CLA-Class CLA 250 Used Cars in Rochester, MN 55904

Good Deal
$2,953 BELOW
Instant Market Value of $33,352

Price: $30,399

Mileage: 4,868

Location: Rochester, MN 55904

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Jupiter Red Description: Used 2016 Mercedes-Benz CLA-Class CLA 250 for sale - $30,399, 4,868 miles with Sport Package, Bluetooth, Backup Camera, Sunroof/Moonroof, Premium Package
https://static.cargurus.com/images/forsale/2017/05/17/16/30/2017_kia_sedona-pic-1897935841042105559-152x114.jpeg

2017 Kia Sedona LX Used Cars in Rochester, MN 55904

Good Deal
$1,625 BELOW
Instant Market Value of $21,918

Price: $20,293

Mileage: 17,949

Location: Rochester, MN 55904

Average time on market: 18 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Platinum Graphite Description: Used 2017 Kia Sedona LX for sale - $20,293, 17,949 miles with Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/15/11/06/2006_chevrolet_colorado-pic-8117346372972746254-152x114.jpeg

2006 Chevrolet Colorado LT 4dr Crew Cab SB Used Cars in Rochester, MN 55904

Good Deal
$1,877 BELOW
Instant Market Value of $12,574

Price: $10,697

Mileage: 46,211

Location: Rochester, MN 55904

Average time on market: 23 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Description: Used 2006 Chevrolet Colorado LT 4dr Crew Cab SB for sale - $10,697, 46,211 miles with Standard Suspension Package, Power Package, Suspension Package, Comfort Package, Alloy Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2017/06/20/09/36/2016_ford_transit_cargo-pic-5240075447346270295-152x114.jpeg

2016 Ford Transit Cargo 250 3dr SWB Low Roof w/60/40 Side Passenger Doors Used Cars in Rochester, MN 55904

Good Deal
$1,778 BELOW
Instant Market Value of $23,191

Price: $21,413

Mileage: 3,955

Location: Rochester, MN 55904

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2016 Ford Transit Cargo 250 3dr SWB Low Roof w/60/40 Side Passenger Doors for sale - $21,413, 3,955 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/06/20/08/33/2015_mercedes-benz_s-class-pic-4674810093845333681-152x114.jpeg

2015 Mercedes-Benz S-Class S 550 4MATIC Used Cars in Rochester, MN 55904

Good Deal
$4,805 BELOW
Instant Market Value of $76,543

Price: $71,738

Mileage: 10,870

Location: Rochester, MN 55904

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Verde Brook Metallic Description: Used 2015 Mercedes-Benz S-Class S 550 4MATIC for sale - $71,738, 10,870 miles with Premium 1 Package, Leather Seats, Sunroof/Moonroof, Navigation System, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/05/20/12/24/2015_subaru_xv_crosstrek-pic-6989011343962047671-152x114.jpeg

2015 Subaru XV Crosstrek Premium Used Cars in Rochester, MN 55904

Good Deal
$1,326 BELOW
Instant Market Value of $21,116

Price: $19,790

Mileage: 13,771

Location: Rochester, MN 55904

Average time on market: 37 days Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Venetian Red Pearl Description: Used 2015 Subaru XV Crosstrek Premium for sale - $19,790, 13,771 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/25/08/48/2014_mercedes-benz_s-class-pic-8956366551823308971-152x114.jpeg

2014 Mercedes-Benz S-Class S 550 4MATIC Used Cars in Rochester, MN 55904

Good Deal
$3,812 BELOW
Instant Market Value of $64,291

Price: $60,479

Mileage: 29,110

Location: Rochester, MN 55904

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Black Description: Used 2014 Mercedes-Benz S-Class S 550 4MATIC for sale - $60,479, 29,110 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2017/05/09/10/57/2015_chevrolet_cruze-pic-5231081437700893227-152x114.jpeg

2015 Chevrolet Cruze 1LT Used Cars in Rochester, MN 55904

Good Deal
$1,215 BELOW
Instant Market Value of $12,205

Price: $10,990

Mileage: 43,820

Location: Rochester, MN 55904

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Autumn Bronze Metallic Description: Used 2015 Chevrolet Cruze 1LT for sale - $10,990, 43,820 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/06/22/09/30/2014_volkswagen_tiguan-pic-4257381222231521759-152x114.jpeg

2014 Volkswagen Tiguan SE 4Motion Used Cars in Rochester, MN 55904

Good Deal
$1,254 BELOW
Instant Market Value of $16,855

Price: $15,601

Mileage: 41,439

Location: Rochester, MN 55904

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pepper Gray Metallic Description: Used 2014 Volkswagen Tiguan SE 4Motion for sale - $15,601, 41,439 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 8, 2017
The dealer responded within a couple hours and gave very helpful information about the vehicle. We decided that the price was just to high for our budget. Couldn't get a time to test drive because of our schedule. The dealer was very open to setting up a time.
Is this review helpful? Yes | No
Jun 25, 2017
GuruFBV5
Purchased a car!! Patrick is an awesome client advisor! ! I would recommend this dealership. We were in contact via email about the vehicle for a couple of weeks prior to my traveling to Minnesota to test drive, then purchase. It was the best car buying experience I have ever had. They have itegrity there.
Is this review helpful? Yes | No
Jun 3, 2017
Dg8186
Great price for vehicle purchased
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Great to hear! We truly appreciate you taking the time to leave this review!
May 18, 2017
meeksm51
Friendly and positive
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Thank you for sharing your kind words with us!
Jan 3, 2017
figgaro
Lloyd was very helpful and I appreciated his professionalism and follow-up.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Thank you for taking the time to leave this positive review! We truly appreciate it!
Nov 27, 2016
They weren't willing to go down in price; notified me a few days later that they came down $1000, after I bought another car.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Sandra,

We apologize for the dissatisfaction with your experience.  We strive to make the car buying experience seamless and hope you give us another chance in the future.
Nov 22, 2016
This was a 1st class operation from sales to the finance manager as well as the detailing get team. My salesman Loyd treated me as a person and not just buyer. Chris the finance manager was very personable and detailed. Great experience and would reccommend very highly.
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Thank you for the positive review!  We appreciate you taking the time to write it and appreciate you choosing Mercedes Benz of Rochester!
Oct 22, 2016
I had the WORST experience from a car dealership ever at the Mercedes-Benz of Rochester Dealership. With the exception of my sales man Patrick. This all happened within first 10 days of purchasing my vehicle from Mercedes-Benz of Rochester. The vehicle I bought was misrepresented to me from the beginning to the end with faulty and misleading information on a clunking noise with in the front end which I had asked about on the test drive and was told and reassured it was a minor issue of a sway bar link. Wasn't a deal breaker as the sway bar link was inexpensive to fix. Went to fix the minor issue to find out it wasn't what the dealer had told me and shown me on their inspection sheet of the vehicle stating the sway bar link was in the yellow should be replaced but not required at time of inspection. I had the vehicle inspected at a reputable dealership in my area who's technician assured me the sway bar links and stabilizer bar were good with no play an that the rack and pinion was bad. The rack and pinion bellow boots were caked with grease on both sides as well as there being a wire tie placed around the inner bellow boot on both sides(which I took pictures of and sent to the Sales Manager Jermey ) the power steering reservoir is very low, steering in the vehicle is very tight most of the time, and the clunking noise is there constantly all symptoms and visuals of a bad rack and pinion. After getting home from replacing what I thought would be the sway bar link I had called the dealership and got in contact with their General Sales Manager Rich who RIDICULED me on why I didn't make my vehicle purchase at a different dealership, MOCKED me saying "yes I would of been happier choosing the other vehicle" we looked at prior to inquiring about and looking at the vehicle at Mercedes-Benz of Rochester, and then proceeded to THREATEN me with saying "and what do you want me to me? how about I don't do anything at all. Do you even want my help?" Getting defensive with me about it and Offering me no help to a resolution when bringing the new found issue to his attention. I also said I didn't understand how the issue had been missed and taken for a sway bar link going bad? being it was in your inventory and on your lot for 90 days total before my purchase. I mentioned I would of called sooner but the sway bar link was having to be ordered(7 days since I purchased vehicle) and I then I told him I don't feel as if I or anyone should be threatened by him or the dealership for acknowledging the real problem and bringing this issue to their attention. He agreed that I was right about the threatening and that no one should, that's not what they're about. Then told me I would hear from the Service Manager Tim or the Sales Manager Jeremy the next day. I received a called from the service manager Tim the following afternoon an set my time to come in that day to have it looked at. I took the afternoon off of work and drove an hour and half to have them look at the vehicle again and be there for only a half hour to be told by the Assistant Service Manager Jon that he would talk to the Sales Manager Jeremy about what he sees with it an that Sales manager Jeremy or my sales person Patrick contact me the next day on what they decided. I had talked with my sales man Patrick while at the dealership getting it looked at who assured me they would more than likely take care of the issue as they fix it the right way not just fix it to sell way. But now I can see this was yet again a total utter lie. After not hearing from them at all the next day I called towards the end of the day and finally got threw to my salesman Patrick who had no idea he was suppose to contact me about the decision if I hadn't heard from the Sales Manager Jeremy and told me he hadn't been mentioned anything about it all day from anyone at the dealership and that again I would hear back from himself or Sales Manager Jeremy next day. After finally getting a call back the next day and talking with the Sales Manager Jeremy he said he had his parts department try to find the part which they were unable to find except for an OEM part. I assured him I was able to find the parts online and through the dealership I had it inspected at from new to refurbished to remanufactured ones and I was fine with one of the refurbished or remanufactured ones that I wasn't expecting the them to replace with a brand new $2000+ one. Even offered to forward the information and websites where the parts could be found. He said he would look into it and call me back after the weekend. I received an email from the Sales Manager Jeremy the following Monday saying they can only find refurbished ones which would require me bringing the vehicle in, taking the old one out and waiting 3-6 weeks to get the refurbished one(which was a lie)or an oem one that was $2500 and 8-12 weeks out(another lie the manufacturer of the vehicle had one at a week out) an that the technician who inspected the rack and pinion said its normal for an 08 with 80K. I returned the email stating I don't understand what the noise in the front would be then being as all the symptoms and visuals are pointing to the rack and pinion and I had then sent another email the information and websites that the part new refurbished and remanufactured are available at with no response. Said I was ok with having to drop the vehicle off for a few weeks to correct the issue and wasn't expecting them to go with the $2500 one I would be pleased with a refurbished or remanufactured one I would just like to have the issue resolved as my wife and children primarily occupy the vehicle we bought. Even expressed how I would never have bought the vehicle if I had known the real issue an also how it shouldn't be this much of a hassle and run around to correct the issue which was admitted by the General Sales Manager Rich on the phone when I talked to him first about the issue was mistakenly missed by them. I had also asked for the original inspection sheet and a copy of what they found at my current visit to which I haven't had heard about since asking the Assistant Service Manager Jon about getting the copies he told me he would tell the Sales Manager Jeremy that I am requesting those and I have yet to receive or hear anything pertaining to that. The only resolutions they offered me was to pay for the part if I paid labor. I agreed to pay labor and got The Sales Manager Jeremy the price of cheapest refurbished and remanufactured ones I could find totaling $687.50 plus tax. He only offered to help with $300 not even half the cost of the part they agreed to replace. Leaving me with well over half of the part cost to pay on top of labor to have the work preformed. A month and a half later it took to actually receive the check stating they sent one out that must of got lost in the mail,so they would send another check this time with a tracking number when mailed again. Surprisingly I received it within two days this time. I am very displeased with my overall experience at Mercedes-Benz of Rochester especially from their management. I would highly advise and recommend people to look else where if thinking of purchasing a vehicle or are in the market for one. Even if you need service I wouldn't trust this place to do an oil change or put air in my tires even. At no point in time did I feel as if Mercedes-Benz of Rochester appericated my business or treated me as a valued customer nor did I feel that they were grateful of my purchase through their dealership. I was looking to put my family in a newer safer vehicle but instead I was LIED to about the vehicle from the start and brought the real issue to their attention justbti be RIDICULED, MOCKED, THREATENED and given bunch of HASSLE and RUN AROUND to avoid resolving the issue with the vehicle, on top of wasting time from my personal life and time missed at work, having to drive to and from the dealership and getting no answers or resolution to the bad rack and pinion and being blown off on the subject since. It is very unprofessional and nerve wracking. All around I had bad business as well as a bad experience from this dealership. I would never recommend this dealership to everyone ever. I looked over and edited my review as they had flagged it. Now it does not violate any terms of use.
16 of 17 people found this review helpful.
Is this helpful? Yes | No
Aug 14, 2016
I recently purchased a Saturn Astra from MBOR. They responded to my initial email within 10 minutes, and within the next 30 minutes, I was conversation with a representative. They wasted absolutely no time in pre-scheduling a time for my test drive as soon as they learned that I was interested. However my availability was very limited, but they adapted and worked with me quite well. My representative maintained contact with me and answered all of my questions clearly and promptly leading up to my initial visit and in to the days following. My credit is very poor, but they worked to get me approved for financing, which I thought was a lost cause. They held the vehicle for me for almost an entire week until I was able to finalize the purchase. And again, my availability was very limited and I arived to finalize the purchase shortly before the dealership was to close and received no attitude nor did I feel rushed to finish so everyone could leave. My 5 year old son had come with me, and at no point was he or I treated as if he "did not belong around $100k cars" that are in their showroom. I was actually assisted in unlocking a door so my boy could sit next to me in one of the more expensive models while waiting for things to be set in the managers office (which really brightened his day). The representatives that assisted me were very kind, respectful, and professional. One man even went and got an extra chair for the managers office so my boy could sit with us. The sales manager greatly impressed me with an admirable display of integrity. Even after re-printing all of my paperwork twice due to clerical errors, he noticed a "wheelage fee" of $10 that was not aplicable on a form that I had already looked over. Instead of leaving the fee because it was "only $10", and I had not noticed it, and it was already passed closing time. The manager removed the fee and re-printed all the paperwork for a THIRD time (this takes a couple minutes) I was shocked by the integrity this man displayed, that is virtually unseen or heard of from dealers. The manager was also very "down to earth" and a pleasure to speak with. I may have only been there to buy a $6000 car, but I felt that I was treated as if I was buying a brand new Benz Best experience with a dealership ever.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Jesse - What a great review and what a pleasure it was to work with you!  Here at Mercedes Benz of Rochester we understand that schedules get hectic and are thrilled we could make this process work for you.  Your business is very appreciated and we look forward to working with you in the future.  Thanks again for taking the time to write this review.
Jun 10, 2016
Even though the vehicle was sold, they got back to me right away.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Daryl,

Thank you for the review.  Our apologies on the vehicle being  no longer in our inventory.  If we can be of any further assistance in your car buying process please do not hesitate to let us know.
May 16, 2016
Was contacted, but schedule of mine didn't permit visit
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Bill - thank you for the review.  If we can be of any further assistance please do not hesitate to let us know.
May 10, 2016
Excellent. Would buy another car from them
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Phil - thank you for taking the time to write this review!  We appreciate you as a customer and look forward to seeing you again in the future!
May 2, 2016
Easy to deal with, super nice car!
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Matt - thank you for taking the time to write this review! We are glad to hear your experience was a positive one and if we can be of any assistance in the future please do not hesitate to let us know.
Mar 12, 2016
Great. Responded immediately. Car was still available.
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Cindy,

Thank you for the positive review.  We are pleased to hear that we got back to you right away and were able to answer the questions you had.  If we can be of any assistance in the future please do not hesitate to let us know.  Thanks Again!
Feb 18, 2016
mseeloff
A sales person contacted me right away with the information I requested.
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Thank you for the review.  We are happy to hear that you received a prompt response with all of the information you requested.  If we can be of any assistance in the future please do not hesitate to reach out.  Thanks again for taking the time to write this review.  We really appreciate it!
Feb 6, 2016
Price was raised up from what were originally posted. Salesman didn't want to work on making a deal.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Mercedes-Benz of Rochester:

We do appreciate your feedback.  I would really enjoy the opportunity to hear more about your experience.  I invite you to please reach out to me directly at 507.424.3001 or feel free to email me at dking@mbofrochester.com. (Dan King, General Manager)
Jan 14, 2016
Great
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Diane - thank you for the positive review.  We appreciate you taking the time to review us and we appreciate you as a customer!
Dec 9, 2015
Very nice and kind!
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Thank you for the positive review!  We strive to make each and every visit a great consumer experience and are thrilled to hear we did just that for you!  We look forward to seeing you again in the future!
Nov 22, 2015
I bought a used car and they were very honest about the things that were wrong with it
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Jim - Thank you for taking the time to write this review.  We really appreciate it!  We also understand that transparency is very important in the car buying process and are thrilled to hear we delivered on that.  Welcome to the Mercedes Benz of Rochester family, we look forward to working with you again in the future.
Oct 23, 2015
nailaA
Responded right away, sent me exclusive pictured of the car since it's 2 hours away from me. They are great.
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Thank you so much for the positive review.  We understand your time is valuable and are thrilled that you chose us to assist you in the car buying process.  If we can be of any further assistance please do not hesitate to let us know.  Thanks again for choosing Mercedes Benz of Rochester!
Oct 10, 2015
Friendly. Would not negotiate on the price of the vehicle, so I did not end up purchasing a car from them.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Rachael ~ We appreciate the feedback and love to hear that you found our staff to be friendly!  I do apologize that we were unable to to come together on a deal and we strive to keep our pricing competitive and transparent.  Please feel free to reach out to us if we can be of any assistance.  Thank you again for the review.
Oct 8, 2015
Great.
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Thank you for the positive response.  If we can be of any assistance to you in the future please do not hesitate to let us know.  We would be happy to help.  Thanks Again!
Read 11 old reviews
Jun 4, 2015
Did not purchase the Infiniti but dealership helped me find what I was looking for. Fair negotiation, though interior detailing of car I purchased was poorly done.
Is this review helpful? Yes | No
May 17, 2015
Courteous and professional. They were up front with the car history and made an extra effort to make sure the car was still going to be available before we made a long trip to come get it. Turns out a gentleman was due to arrive that morning to pick up the car so they suggested we hold off. Saved us a long trip. I'd certainly shop there again.
Is this review helpful? Yes | No
May 14, 2015
rsorrentino1
Car sold to another dealership. Was slow to respond, failed to disclose sale.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 26, 2014
did not know the job or facts about the car!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 2, 2014
the best car buying experience we've ever had. we will definitely recommend friends and buy our next car from them
Is this review helpful? Yes | No
Oct 15, 2014
Needed a catalytic converter, salesman said he'd look into it and get back to me by e-mail, but never did
1 of 1 people found this review helpful.
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Oct 13, 2014
Good price, easy to work with
Is this review helpful? Yes | No
Sep 18, 2014
i have nothing to say about it. It's good the way it is.
Is this review helpful? Yes | No
Jun 17, 2014
responded in a timely manner
Is this review helpful? Yes | No
Jun 11, 2013
Awesome response.
Is this review helpful? Yes | No
Jun 10, 2013
Very friendly, courteous, and helpful.
Is this review helpful? Yes | No

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5 reviews
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1 review
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1 review

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