Julian's Auto Showcase

The emails I received were professional. The sales staff shown that they cared about customer service and their needs through the emails.

Excellent

The dealers were polite and took me for a test drive. They weren't too pushy but their drive to sell the car was about what you would expect from a normal dealer. I ended up going with another car but this was my second choice.

Great follow up

Friendly and timely service. Good follow up too.

They respond quickly, even though the car was already sold.

Filled out all required information on the website. Received an email that stated they wanted me to contact them with all of my information. Like I was in debt to them or needed there business instead of them needing or wanting mine. Received another email a few days later telling me that the car I was looking for was no longer there and if I needed anything else to contact them. I went and bought the same car from another dealer.

it was a good one The most useful reviews touch on how responsive the dealer was and whether or not they got back to you quickly

Very pleased with the service I received at Julians. The location is a little over an hour away from my work, so Antoine the floor manager was kind enough to hold the van long enough for me to get there to look at it. He was very helpful showing me all the features and was sure to answer any questions I had. Mark, the finance manager did a wonderful job getting me a loan and all the paper work for the title and tags done for me, all I had to do was sign the paper work! I think the best part about my experience was Wayne the lot manager! He is the sweetest man. With the fact that the lot was an hour away from my work and an hour and half from my house, the dealership offered to drive the van to my house or work for me. Wayne was who they sent to do so. While driving on the interstate, Wayne had to brake quickly and noticed a vibration in the breaks. After returning to the lot, he discussed with a manager and they called me the next day. Wayne came to pick my van up from my work the following day and had the service department put all new breaks on it for me. The van itself is in wonderful condition. You can tell the dealership takes pride in the vehicles they purchase and resale. My only complaint, is that I have received several calls and text asking if I am still interested in the van I had purchased and when I would be able to come in for a test drive. A better system of tracking who has purchased what vehicle should be put in place to ensure unwanted solicitation calls are not received by customers.

Very professional. Contacted me almost immediately. However, the car was already sold.

Calls and checks

Very courteous they just treated us awesome I would definitely go there again plus we're very happy with their purchase

Car was sold and still up for sale, disappointed

dealer was good butdidn't come to my willing to pay price

Called back right away & very helpful with our situation

Great customer service

Typical old school used car dealer. Responded promptly to my inquiry and were friendly. However, their offer price was a bit higher than I had been told over the phone and they basically tried to steal my trade in with a low ball offer. No deal. I purchased a car elsewhere.

Very nice to deal with and quick to respond.

I went and looked at there 2009 crown Victoria P71. Car was over priced and they attempted to change the price to over what they stated . I worked on them and got the car down to a reasonable amount over the phone and went for there financing . They set up A time to meet at there lot. They said financing was not going to be an issue I drove from Ellenton to them a 1 1/2 hour drive and get there they attempted the rise the price again and once I said what I was quoted they all of a sudden death could not get financed . I would avoid these people and find a better dealer

They have a good selection of car's they were very helpful and friendly a friend recommended them.

Great representative

Very professional

Dealer advertised the mileage as being 100,000 miles less, i contacted him and he said oh its a mistake.

The car advertised is not available....but is still..advertised...

Nice looking cars. But over priced for the miles

Didn't care for the customer service Individual was rude

had a good election of cars I might be interested in, but were a but too pushy. the car that I came to look at was not a fir for me, but I would give them another try if the right car was on the lot.

I looked at a car and left $1500 deposit and awaited financing approval. By 3 the nex tday there was no word so I contacted them and was told I needed $2500 down. I got the details at around 4 and said I would call back and let them know if I was coming in that night or the next day. i called at 5:10 and was told my car had been sold. I called back and spoke with Mark the manager and was given an unsatisfactory answer as to why a car I had put a deposit on was sold and I was not called. He was quite rude to me as well.

The vehicle I purchased had the service engine light on, and the dealer promised to replace the O2 sensor prior to me leaving the lot. The O2 sensor was never replaced. I was very dissappointed and will never purchase another vehicle from this lot again.

Have decent vehicles. However, high pressure salesmen! seems that they lead you to the cars they want you to purchase. Oh, make sure you have a copy of the internet price or you may pay 2k more. They are not gonna offer that information. So do your research before you go!

The car was way over priced, didn't make any sense for the vehicle.

Great

He tried to help but the price was wrong for the correct van

The dealer was willing to work with us and our specific needs and budget .

sent an email, never heard anything back.