Julian's Auto Showcase

Michael Shoemaker was great. The dealership worked as best they could to get us into a vehicle.

Cordial reply. Vehicle way overpriced though for a 2004 in spite of the low mileage and good condition.

I give the car 5 stars. Other aspects was shakey but hey, this bad SS is mine

They worked with me on budget and my timeline to put me in the car I wanted the same day!

The sales person that showed me the truck was very nice but the sales manager refused to take my 2013 Altima in excellent condition because Carfax showed that it was in 1 accident which was only my front bumper. He was very rude about it. Every other dealership I went to was willing to take my car so I ended up buying the same Sport Trac for a much better price and they didn't hesitate to take my car.

Responded timely. But purchased from another dealership

This dealer will take advantage of you. They ask more than market for their cars and offer less than minimum acceptable trade value on yours. Don't be fooled by these people. Do your research.

The emails I received were professional. The sales staff shown that they cared about customer service and their needs through the emails.

Excellent

The dealers were polite and took me for a test drive. They weren't too pushy but their drive to sell the car was about what you would expect from a normal dealer. I ended up going with another car but this was my second choice.

Great follow up

Friendly and timely service. Good follow up too.

They respond quickly, even though the car was already sold.

Filled out all required information on the website. Received an email that stated they wanted me to contact them with all of my information. Like I was in debt to them or needed there business instead of them needing or wanting mine. Received another email a few days later telling me that the car I was looking for was no longer there and if I needed anything else to contact them. I went and bought the same car from another dealer.

it was a good one The most useful reviews touch on how responsive the dealer was and whether or not they got back to you quickly

Very pleased with the service I received at Julians. The location is a little over an hour away from my work, so Antoine the floor manager was kind enough to hold the van long enough for me to get there to look at it. He was very helpful showing me all the features and was sure to answer any questions I had. Mark, the finance manager did a wonderful job getting me a loan and all the paper work for the title and tags done for me, all I had to do was sign the paper work! I think the best part about my experience was Wayne the lot manager! He is the sweetest man. With the fact that the lot was an hour away from my work and an hour and half from my house, the dealership offered to drive the van to my house or work for me. Wayne was who they sent to do so. While driving on the interstate, Wayne had to brake quickly and noticed a vibration in the breaks. After returning to the lot, he discussed with a manager and they called me the next day. Wayne came to pick my van up from my work the following day and had the service department put all new breaks on it for me. The van itself is in wonderful condition. You can tell the dealership takes pride in the vehicles they purchase and resale. My only complaint, is that I have received several calls and text asking if I am still interested in the van I had purchased and when I would be able to come in for a test drive. A better system of tracking who has purchased what vehicle should be put in place to ensure unwanted solicitation calls are not received by customers.

Very professional. Contacted me almost immediately. However, the car was already sold.

Calls and checks

Very courteous they just treated us awesome I would definitely go there again plus we're very happy with their purchase

Car was sold and still up for sale, disappointed

dealer was good butdidn't come to my willing to pay price

Called back right away & very helpful with our situation

Great customer service

Typical old school used car dealer. Responded promptly to my inquiry and were friendly. However, their offer price was a bit higher than I had been told over the phone and they basically tried to steal my trade in with a low ball offer. No deal. I purchased a car elsewhere.