Johnson Ford

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Internet Approved, Blue Oval Certified, Quality Checked

1400 Hwy 64, New Richmond, WI 54017 - Map & Directions

Sales: (866) 945-8283

Service: (877) 286-8957

Today 8:00am - 7:00pm
(Closed Now)
show business hours
Sep 22, 2016
Very competitive prices but the price they offered me for my trade in was terrible. Vehicle wasn't ready when I arrived as promised. Took 2 hours just to get my trade in offer. Seemed old school in the way they do business. Ended up doing business elsewhere.
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Sep 20, 2016
Still talking to them about a vehicle
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Aug 20, 2016
Dealer didn't want to appraise trade-in, unless I was going to commit to buying a car. I have never been told that. How can one commit until a value ideas are exchanged. Also, when some flaws are pointed out there should be a response, such as "we can work on that" vs just acknowledging.
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Nov 14, 2015
I work long hours and and do car research online, then when I am interested I set up a time for a test drive. I had a time set up with Cox motors. They had my cell number and email, yet when I go there mysteriously the car "had sold last night". I could not find the email they said they sent, and a phone message would have been more appropriate for such a last minute change. My time is valuable, Cox Motors did not seem to have any respect for that.
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Response from Johnson Ford:

Hello Esther, Cox Motors has now been acquired by Johnson Ford in December 2015 and we have a VIP appointment process. I would like to apologize for the experience you had but would like to reassure you that will not happen under the new ownership. I would like to discuss with you further. When you have a moment, could you please give me a call? The best number to reach me at is 715-246-2261 x2269 or KatieW@JohnsonMotors.com. Thank you for your open communication Esther, Katie Wagner-Customer Care Mgr.
Jul 15, 2015
Responded, but didn't have the right truck for me
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Jun 11, 2015
When I contacted them the car was for 500$ then when they responded it was 3995$
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May 7, 2015
Great response time, answered questions honestly, very nice to work with.
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Old Dealer Reviews

Aug 24, 2014
Cox Motor Sales responded within an hour! They even helped me look elsewhere for the perfect truck. They also offer to find a vehicle for you! Very nice and polite! Very impressed!
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Aug 17, 2014
The beginning of my experience was nice, but once I didn't buy the truck they were trying to sell me, they just quit talking to me. I tried to stay in contact, asking if they had any other trucks in their inventory, but they won't reply
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Response from Johnson Ford:

Dear Cool Girl,
I want to apologize for your experience with Cox Motors.  We strive to make sure everyone has a positive experience here, and I am disheartened to read this review. One factor that I am wondering is if you were still utilizing the CarGurus anonymous email feature.  We are only allowed 3-5 emails per customer to be sent to that address before we are blocked.  If you did not provide a valid email during our initial communications, that could be the reason why we were no longer able to respond.  However, if you did provide information after our initial contact, then there is no e
 More ...
Jul 27, 2014
Only one contact...
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Jul 26, 2014
Great people
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Jan 3, 2014
car represented online dealer didnt have in that color. Didnt want to go above and beyond to help my son find what he was shopping for seemed to me their thinking is these are the vehicles we have and thats as far we are going to help.
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Aug 8, 2013
Very helpful though could not buy the said car due to distance and cost of sending the car down to Arlington TX from New Richmond WI. Good response team.
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Sep 19, 2012
I bought a used Nissan Titan from 1,900 miles away in WA state and I still saved thousands! Plus, it was a breeze! Everyone was super helpful, especially John who kept me informed of the transport rig locations along its route. Locating transportation services was handled by Jim, I never had make a single call, and the rate was comparable to those I found searching on my own. I highly reccommend Cox Motors to anyone shopping for a vehicle in the US or Canada.
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Jul 11, 2012
Very helpful. Everyone was pleasant and cooperative.
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Aug 15, 2011
Helpfull and cooperative.
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