Joe Machens Hyundai

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1300 Vandiver Dr
Columbia, MO 65202

Sales: (855) 452-9146

Service: (855) 439-1411

Closed Today (Sun)
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May 24, 2017
Cole_1988
Love them, they were honest and upfront. Even though I didn't purchase from them I would recommend anyone to them. We need more dealerships like this one. They do inspect and service the autos which shows everything they have do on the carfax.
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May 4, 2017
GuruS14W
Contacted me but was abrupt when asking details about the car; would not provide photos of the car.
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Mar 2, 2017
Marshalltown
Car was mechanically unstable, they like to add multiple charges to your contract without your pre-approval. Misleading and shady.
1 of 2 people found this review helpful.
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Feb 28, 2017
Everyone was really nice and helpful .
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Jul 20, 2016
I live 9 hours from this dealership. Was able to work a deal and they brought me my new car without any glitches. Thanks again for excellent customer service. I've never had an easier or better buying experience. Took and the hassle out.
1 of 1 people found this review helpful.
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Nov 15, 2015
Timothy_Donnell
The Joe Machens team made my purchase a rather enjoyable experience. Even though I'm from Kansas, with just a few phone calls they delivered my new car to me. I recommend Joe Machens Hyundai to anyone looking to purchase a new or used car.
1 of 1 people found this review helpful.
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Jul 31, 2015
I highly recommend this dealership! The customer service provided was excellent! Lori Estes, James Patrick (JP), & Michael Ball teamed up to ensure that our online & by phone car-shopping experience through Machens was very pleasant. James Patrick is a top notch Sales Specialist! He understood and respected my specific car purchase needs and then made it a priority to find the vehicle that best suited my needs and budget.
2 of 2 people found this review helpful.
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Read 4 old reviews
Oct 17, 2013
I had scheduled an appointment to see a vechile a week from the time I set the appointment. I even told the person that I scheduled the appointment with what else I was looking for. I received 5 calls that week asking what else I was looking for. Because I am a busy mom of three I didn't respond, and then I received a barrade of emails asking the same thing. I then replied iwth my frustration that the first sales man hadn't listened. Then when I showed up on Saturday, they claimed the vechile was being sold. So my husband and I left. We get a nasty call from the first sales man asking where were. I explained the situation and he told us that we went to the wrong dealership. Yes there are a million Joe Machens in Columbia, but we had given our name and that should have been good enough. We looked at the vechile it didn't meet our needs, so he made a comment that he thought I was planning on buying it. I told him that I thought he of all people would understand the difference at looking at a car and buying a car. They asked us if we would like to finance with them after we explained we had a budget we would like to maintain and weren't concerned about the size of the payment but about becoming debt free. Over and over they asked us to increase our budget and to finance with them claiming to get us the best deal. And when we would refuse their advances they would claim we will never find what we want, and not just once did they tell us that, but several times. I found them highly unprofessional and rude. My dad told me a story about when he was in his 20's he had cash up front to buy a new truck and because he was a sheet rock worker and dirty they ignored him. He went to the Chevy dealer and got a brand new truck the same day. They have always been inconsiderate and will always be about the money not the customer. My advice is to not go to JOE MACHENS! They don't meet the need of the customer but of their pocket book.
1 of 2 people found this review helpful.
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Jun 4, 2013
Great response and follow up
1 of 1 people found this review helpful.
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Jul 8, 2012
paul_15
Great experience working with Danny Brestal. He reported honestly the condition and made every effort to fill all my requests. Highly recommend working with him. Felt like Scott gave me a great deal on the trade in.
1 of 1 people found this review helpful.
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May 11, 2012
The salesman, Wesley, was great to work with....They are a little slow at getting the paperwork processed (buyer's order).
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