Joe Machens Ford Lincoln

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900 Bernadette Dr
Columbia, MO 65203

Sales: (866) 811-7518

Service: (888) 601-3323

Today 8:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jan 16, 2017
Excellent
1 of 2 people found this review helpful.
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Dec 4, 2016
great found the right truck they worked hard to make the deal
1 of 1 people found this review helpful.
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Nov 29, 2016
Very nice. Night the Jeep. Thanks guys
0 of 1 people found this review helpful.
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Nov 13, 2016
Found a closer car, but I will call back for my next purchase.
1 of 1 people found this review helpful.
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Nov 13, 2016
Bought my car here with no hassle. Having my own financing ready ahead of time was key, though
1 of 1 people found this review helpful.
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Sep 11, 2016
Dealer hadn't looked at the car gave me a price to later tell me car needed $1500 in parts to pass inspection. Also says they will call back and I haven't heard from them in 2 days. Was checking into a different car of theirs.
3 of 3 people found this review helpful.
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Aug 25, 2016
I contacted Joe Machens for over a week asking about a Mazdaspeed6. Initially they told me there was an offer in progress on it so it wasn't available. I called back a few days later and they told me it was available again so I informed them I would be there first thing the next morning. I get there and meet up with the salesman, we go out to the car and I notice it hadn't been washed, no big deal. I opened the door and what the heck, it hadn't even been cleaned out. There was garbage everywhere. The receipts for Jiffy Lube on the floor proved to me that the car had been abused but whatever, I figured I came an hour and a half to this place so I might as well drive it. Go to start the car. Doesn't start, the battery is dead. I pop the hood. Filthy. A 10 year old car that looks like it hadn't been cleaned in 20 years. The battery terminals had like 3 inches of corrosion covering them. They jump start the car and I start it up. Sure enough there's a check engine light. At this point I was done considering buying this car but drove it anyway to see if I liked it. I won't knock a dealership for having a car on their lot that's in bad condition. But the fact that I've been calling interested in this car for a week and even told them in advance that I would be there and the car wasn't clean or running.. appalling. I'll never do business with this dealership and I suggest you do the same.
4 of 4 people found this review helpful.
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Aug 13, 2016
Responsive and courteous
0 of 1 people found this review helpful.
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Jun 16, 2016
m_vet68
5
Responsive and helpful
0 of 1 people found this review helpful.
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Jun 10, 2016
Sales person was very helpful and responsive to my email request.
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May 27, 2016
Answered all my questions and response time was quick!
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May 18, 2016
A++++ they got a HD of me like clock work. Fast,Friendly and very knowledgeable. Just wanted to say thank u.
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May 18, 2016
Although I did not buy a car from this dealer they were very helpful knowledgeable and contacted me right away. I will definitely keep them in mind for my next vehicle purchase
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May 3, 2016
Terrible experience. I made an offer on on the phone for the car Wednesday April 27th. They said the would present the offer to management and get right back to me. I never heard back from them. I emailed them on Friday morning April 29th, Friday afternoon April 29th. they followed up with an email with an offer of $520 dollars higher then the initial offer they told me they wanted for the car on Wednesday April 27th I called them and expressed my concerns and when I told them I thought it was unprofessional upping the price of the car they then lied to me and told me it the car was sold just to get rid of me. The car on Saturday when up again a $1000.00 dollars higher then the initial price they told me Wednesday April 27th.The car is sold now but view them as very unethical and very unprofessional. They couldn't give me a car let alone buy one from them. Now I know why car salesman have such a terrible reputation. The word slimy comes to mind.
6 of 6 people found this review helpful.
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Mar 23, 2016
mileage was listed as 14000 and was really 141000.
2 of 2 people found this review helpful.
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Mar 22, 2016
truck was not near as nice as pictures showed.
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Mar 11, 2016
Contacted me, answered my questions, was attentive, knowledgeable, and very helpful. The vehicle was not what I was looking for but the dealership's service was great.
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Mar 7, 2016
Joe responded quickly and was great to work with. I bought the minivan I contacted him about at a very fair price. I'd happily work with him again.
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Jan 8, 2016
fast reply and pleasant communication
1 of 1 people found this review helpful.
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Jan 3, 2016
Great
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Dec 9, 2015
joshchirner
Good help but just couldn't find a car in our price range
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Nov 18, 2015
They responded quickly but never gave me a price.
1 of 1 people found this review helpful.
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Nov 7, 2015
I did buy a car from them. The salesman was ok and so was the finance manager. They were supposed to send me new floor mats but never saw them. It wasn't that big of a deal because I can buy them myself. But it just shows after they sold the car they forgot all about me.
1 of 1 people found this review helpful.
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Sep 24, 2015
Excellent response to my questions.
1 of 1 people found this review helpful.
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Sep 10, 2015
contacted quick , helpful
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Aug 27, 2015
car listed for sale then told by salesman they had not had this model for more than 2 weeks, wanted me to come in (over 90 mi) to talk with them to value my vehicle then they might find something I might want. I was very specific about what I wanted, am pre-approved & told them I may or may not trade my vehicle in. Don't want pressure or salesman hype.
1 of 1 people found this review helpful.
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Jul 7, 2015
Travis was great.My bag as should have loan before contact.
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Read 35 old reviews
Apr 10, 2015
Good experience overall.
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Mar 10, 2015
Responded quick. Service was excellent! Love my new Fusion.
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Sep 27, 2014
Juk_
The car I inquired about was already sold but the sales people were very nice & courteous.
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Aug 6, 2014
Started good with fast response then it was like they just disappeared the day before us driveing in town to look at it
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Jul 27, 2014
Salesperson, Brett, was very helpful. This car may not satisfy my wants.
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Jul 25, 2014
the dealer reply but the price was high for kuwait market .
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Jul 25, 2014
Everyone was really friendly and they went out of their way to get me the best deal.
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Jul 8, 2014
Had a great experience dealing with Joe Machens Ford.Our salesman was Troy. He went above and beyond.
1 of 1 people found this review helpful.
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Jun 26, 2014
Just went to look and ended up driving one home.
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Jun 20, 2014
Quick reply, helpful information
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May 13, 2014
they tried
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May 10, 2014
quick response and answered questions
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Apr 13, 2014
Ryan contacted me the same day and now I have a new car! I love it and appreciate all the Joe Machens did for me. I was even surprised by all the follow up calls just to make sure I was satisfied! 100% satisfied!
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Mar 31, 2014
Buying our 2012 Escape with Tate Robb was a very positive experience and would recommend Tate and Machens to anyone.
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Feb 10, 2014
25
Contacted me
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Feb 2, 2014
I found a 2010 F250 XLT FX4 6.4 diesel at Joe Machens. Approx 5k below nada. Great sales people to work with.
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Jan 20, 2014
Michelle in service is wonderful.
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Dec 28, 2013
The two cars listed I had inquired aboit were gone. I was disappointed they remained listed even for days after my initial inquiry.
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Sep 26, 2013
Dan B was very professional and helped narrow all the options
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Aug 6, 2013
Gary was helpful just not the right truck for me
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Jul 7, 2013
Responded promptly
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Jun 25, 2013
Responded
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Jun 11, 2013
dealer did a great job to help me but the cost of the used truck to much for a used truck plus I could buy a new one for 1500.00 more
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May 2, 2013
Their internet center was able to respond within an hour and set up the appointment for a car check
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Apr 10, 2013
Great to work with quick transaction
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Apr 3, 2013
will give you ten star rating if you give us the best deal in the our great USA.
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Mar 1, 2013
lefthandedpreacher
Ryan was kind and eager to help. We got a good deal and they even delivered the car for us.
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Nov 27, 2012
I worked with Ryan and Tom and it was a smooth transaction and I never felt pressured. Would buy from them again.
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Oct 22, 2012
Salesman not knowledgeable enough. Key and manual missing, detailing.
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Oct 13, 2012
Gary has been awesome to work with. The vehicle I inquired about didn't meet my needs, but he is working with me on alternative vehicles. An outstanding salesperson who I believe truly wants to make my purchase experience exceptional!
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Sep 5, 2012
Salesman was very pushy. He took my keys to "take a look at my trade in" and they wouldn't give them back until I told them there was absolutely no way I was going to buy a car. Very rude and abrasive. Please avoid.
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Aug 1, 2012
Great place.
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Jul 7, 2012
kat930
tim purchased car 2 months ago and owners manual was missing. I am still waiting for them to send me one. They are quick to take your money but really don't care about the customer after they have it.
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Apr 10, 2012
Promised to follow-up but never did
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May 7, 2011
Truck was just what I was looking for. First Ford product in nearly 20 years. Machens one of best dealers in the Midwest. Delivered truck over 100 miles.
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