J & L Auto Sales

12310 Hwy. 155 S.
Tyler, TX 75703

http://www.jlautotyler.com

Sales: (903) 827-4508

Today 9:00 AM - 6:00 PM

(Closed Now)

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Sales Reviews (31)

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Jul 6, 2018

GuruTLLBK

Good

Mark helpful

May 25, 2018

bigfoot567

Rapid response, and easy to deal with.

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Mar 20, 2018

James

Car was gone but salesman gave me some good information

0 people found this review helpful.

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Feb 21, 2018

Guru5G1NR

Good

1 people found this review helpful.

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Feb 6, 2018

bonnieblueeyes

dealer responded very quickly to inquiries and questions. I had a Carfax sent to me not even 5 minutes after asking for one.

1 people found this review helpful.

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Jan 23, 2018

Ricky

My Contact was Jackson and he answered all my Questions including calling me back after making some measurements that I wanted.

1 people found this review helpful.

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Oct 27, 2017

GuruDQCR1

Dealer was prompt and courteous. Answered all my questions.

1 people found this review helpful.

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Oct 18, 2017

Randy

They did what was requested send me additional photos

1 people found this review helpful.

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Oct 12, 2017

Donna

Very pleasant to work with low pressure. Will definitely recommend them to others. Thank you for an easy

0 people found this review helpful.

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Oct 10, 2017

Michael

Just the best! Jackson Hukill is an outstanding salesperson and the whole staff made my buying a true pleasure. You can buy from them and rest assured you are getting a great car at the best price. So happy I used Car Gurus to find my Mustang! Keep up the great work and my thanks to all!

4 people found this review helpful.

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Sep 21, 2017

A little slow to respond. Offered me almost half of the value of my trade.Trey was nice but couldn't make any decisions without asking someone else. I may buy from they keep a good selection of truck's

1 people found this review helpful.

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Sep 16, 2017

David

I was contacted and exchanged emails with a salesperson. He asked for my VIN and then never responded after that. I wasn't just shopping; I was ready to buy a car and he could have sold it to me had he followed up. I'm now buying a car from someone else who did follow up with me.

4 people found this review helpful.

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Aug 26, 2017

John

Wonderful service!

2 people found this review helpful.

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Aug 17, 2017

John

Very pleased with this dealership and Mr. Jackson. Have not purchased anything yet but man they have been awesome. Thank you for doing an outstanding job.

2 people found this review helpful.

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Aug 10, 2017

Lisa

Proud owner of a 2016 Golf SportWagen S thanks to J&L Auto. These guys had the most competitive price while being an absolute pleasure to do business with. No pushy salesmen here! You are truly respected as a potential customer. I drove 330 miles to check out the car for a potential purchase. All questions were answered through email and I drove down there confident to have a great find. I was not disappointed by anything. I was given the keys and all the time I wanted to check out the car. Very satisfied and impressed with this dealership and will only recommend to anyone interested in a car within their inventory.

3 people found this review helpful.

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Jul 26, 2017

Crystal

Very responsive

2 people found this review helpful.

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Jul 8, 2017

Miranda

I have not purchased a car from them yet , waiting to hear back on a price difference , but I'm leaving a good review because whether or not we come to an agreement I have been talking with Shelly and I must say it has been refreshing and wonderful. By far the best customer service experience I have encountered so far after talking with 10+ dealerships the past 2 weeks . So regardless of making a purchase or not I'm at thoroughly impressed with the staff .

7 people found this review helpful.

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Jul 5, 2017

jgrimes613

Very friendly and professional

3 people found this review helpful.

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Jun 30, 2017

Robert

Very friendly and responsive even though we couldn't make it work they were great

2 people found this review helpful.

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Jun 27, 2017

Joseph

Fast, efficient, polite and helpful.

2 people found this review helpful.

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Apr 19, 2017

Jody

Quick response. Answered all my questions.

3 people found this review helpful.

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Apr 18, 2017

Andre

Jackson Hukill is the man....He got me in and out in 45 mins.... This best dealership I been two in 6 years

3 people found this review helpful.

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Apr 15, 2017

Cheryl

Kyle went above and beyond helping us purchase the car! We had several special circumstances and he found a way to make it happen! Calls and questions were promptly answered. The car was as described. Thank you for your great customer service.

2 people found this review helpful.

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Response from current dealership:

Thank you Cheryl for the kind words. We are happy we were able to help you get Jared his first loan and it means a lot that you were able to trust us with this task even though you are across the country. Next time you come to visit let us know and we will send you guys for some BBQ.

Mar 20, 2017

Carisma_9571

Drove 100 miles there after asking the receptionist do they take a particular bank. Once I arrived I was told that they did not work with the bank o was already approved with. It really pissed me off!

5 people found this review helpful.

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Feb 24, 2017

Todd

J&L went out of their way to make this deal happen for me. They were really wonderful!

2 people found this review helpful.

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Feb 19, 2017

Billy

Great

1 people found this review helpful.

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Response from current dealership:

Billy thank you so much for the opportunity to help get you into a different vehicle. If we can do anything for you in the future let us know.

Feb 9, 2017

rey

They are so professional in dealing customers.

2 people found this review helpful.

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Jan 1, 2017

Laci

It was ok. I just got a response saying it was sold.

2 people found this review helpful.

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Response from current dealership:

Thanks for taking the time to help us improve. I would love it if you emailed me and let me know how we could have handled this better. Thanks!

Dec 18, 2016

GATOKAT

prompt response and great staff. made me feel comfortable with my buying experience. worked with my bad credit to get me the best loan possible and got me in the car i wanted, thanks guys!

3 people found this review helpful.

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Response from current dealership:

We were just as pleased to work with you. I hope it isn't the last time. Enjoy your car and call us if you need anything!

Sep 29, 2016

Cody

Great buying experience and great customer service

2 people found this review helpful.

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Sep 8, 2016

Matthew

Very quick, very courteous!

3 people found this review helpful.

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Response from current dealership:

Thank you Sir.

Read 19 old reviews

Jul 17, 2016

luis

excellent

3 people found this review helpful.

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Response from current dealership:

Thanks Luis!

Jul 16, 2016

Dannie

Great great great

3 people found this review helpful.

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Response from current dealership:

thank you. thank you. thank you.

Jul 6, 2016

Appreciate consistent email correspondence regarding my interest in the Q7 in inventory. Unfortunately found a Q7 nearby.

2 people found this review helpful.

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Response from current dealership:

Your car would have been fun to trade for but honestly I am glad you were able to find something nearby. Thanks for taking the time to leave us a review

Jun 21, 2016

Chance

While I was unable to go through with the car itself, in the customer service department, Jackson Hukill was great about helping me, and giving me honest advice. Never came off as "desperate" for a sale. For that, I am happy. I can't stand "pushy" sales people! So great experience overall, even if I could not afford the car I wanted!

4 people found this review helpful.

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Response from current dealership:

It is really nice of you to take the time to leave me a review. Hopefully we will find something for you soon. Thanks - Jackson

Jun 17, 2016

Walter

Very responsive and very helpful. I have not purchased the car yet buy Steve has offered to assist in any way to make it an easy transaction. These guys are great.

1 people found this review helpful.

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Apr 30, 2016

Robert

Excellent sales staff and inventory. Worked with me on the vehicle I was interested in. I purchased from them.

2 people found this review helpful.

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Response from current dealership:

Thank you for choosing to do business with us.

Mar 21, 2016

Gwen

Did not purchase - found better deal locally

2 people found this review helpful.

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Response from current dealership:

Congratulations! We know as well as anyone how tough it can be to find the right car. We will still be here the next time around. I hope you come see us. Thanks for leaving us a review.

Mar 21, 2016

Terry

Quick response. Looked at the car. As described but water in the trunk and passenger compartment.

2 people found this review helpful.

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Response from current dealership:

Thanks for taking the time to post a review and thank you for helping us find those faulty weather seals.

Feb 27, 2016

Jim

Very accurate & quick response! I would buy a vehicle from them!

1 people found this review helpful.

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Feb 10, 2016

sean

Great

2 people found this review helpful.

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Feb 2, 2016

Blake

Real knowledgeable, very friendly. Good prices for good quality.

0 people found this review helpful.

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Response from current dealership:

We really appreciate you taking the time to write us a review. Thanks Blake!

Jan 3, 2016

Jack

Very quick response, good second contact then bought from them.

1 people found this review helpful.

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Response from current dealership:

Thanks for taking the time to write a review and thanks for being so great to work with.
5 Stars for you too!

Oct 12, 2015

Jessica

Nice people.

Mark helpful

Response from current dealership:

Thanks Jessica!

Jun 12, 2015

Justin

Got back to me ASAP, but was unwilling to play ball with me on prices...negotiating is part of the used car business.

1 people found this review helpful.

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Response from current dealership:

Thanks for taking the time to write us a review. Our employees hate negotiating and we feel most customers do too. For those reasons, we try to price all of our cars very competitively upfront so that neither we nor our customers have to hassle with the games and long drawn out negotiations that you find at bigger dealerships. With that said, we are not too prideful to realize that we can sometimes make mistakes when it comes to our pricing. If you think we are asking too much for a car we are happy to look at it with you.

Mar 4, 2015

LeeAlice

Wonderful Dealer! Quick and Friendly Service. Only place in Tyler that treated us with respect and common courtesy. We had cash on hand to spend and J&L were the only people who valued cash more than mountains of interest inducing financing. Will happily buy from again!

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Response from current dealership:

We not only appreciate the fact that you chose to do business with us but that you took the time to write such a nice review. Thank You

Feb 24, 2015

brian

Great responce and very knowledgable good people

Mark helpful

Jun 9, 2014

Andrea

Love them! Great people, great cars!

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Apr 28, 2014

Daniel

Sold a car out from under me. I agreed to a price via email called to drive 2 hours to find they sold the car. Poor leadership, I offered to hold the car with funding and never was informed that someone supposedly was buying the car under my nose. Do not recommend

1 people found this review helpful.

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Response from current dealership:

We as a company hate to disappoint a customer in anyway. We certainly would never intentionally sell a car out from under someone. It seems that in your case we "dropped the ball" somewhere along the line when working with you and for that I am sorry.

Aug 18, 2012

Alysha

The dealer was very nice and helpful.

1 people found this review helpful.

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Response from current dealership:

Thanks!

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