Gorman McCracken Volkswagen Mazda

800 Texas 31
Longview, TX 75604

http://www.gormanmccrackenvw.com

Sales: (903) 231-1074

Service: (866) 289-1892

Today 9:00am - 7:00pm

(Open Now)

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Sales Reviews (15)

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GuruMDSK

Jun 7, 2017

This was a great dealer to work with. We just found a better deal (this time) from a close friend.

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Valarie

Apr 27, 2017

My family has worked with this dealer before with great results. I am still working with them at this time.

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delton

Nov 4, 2016

I feel that Gorman-McCracken dealership did a good job through the whole sales process. I am well pleased with the truck,and would buy from them again if the need arises.

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John

Sep 18, 2016

Responded promptly and gave accurate information, but was flooded with questions regarded coming in and did not answer all questions for taking a several hour drive.

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Reagan

Jul 13, 2016

I truly enjoyed the car buying process with all the great help I recieved from the staff! It was like a home away from home.

1 of 1 people found this review helpful.

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Barbara

Jun 16, 2016

Salesmen are the best in East Texas.

1 of 1 people found this review helpful.

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Ryan

May 26, 2016

Contacted them. They messaged me back quickly and were professional and gladly provided me everything I needed. The next day the price of the vehicle was no longer visible. The day after that the price had been raised $8,000. I never messaged them back again. Dishonest people.

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Greg

May 12, 2016

excellent contact and appropriate representation of vehicle ...bought vehicle unseen....delivered... expedient service Thanks!

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Joe

Apr 14, 2016

Very responsive during our long distance transaction, as we live in Wisconsin and dealer is in Texas. Excellent experience!

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Ron

Mar 11, 2016

Mainained contact, and was highly interested in providing assistance and answering any questions related to inventory at dealership.

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Roger

Mar 9, 2016

Was promptly contacted Brian Maxie in sales was 110% in my deal. Dustin in finance was too. Started our deal on Thursday about noon. Had the deal closed in just a few hours. Since I live four hours away and could not get to the dealership until Monday due to my work schedule Brian had my car delivered to me Friday afternoon. It was great service from both of them. The Mini Cooper Clubman S was exactly as pictured and described to me. My wife LOVES her new car.

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Ron

Feb 10, 2016

Took 3 phone calls for sales to call back with information requested. Called for a different sales person who was professional and answered all questions in a timely manner. Made an offer on a vehicle of 32,500, they were asking 33,890. The original salesperson (who had his feelings hurt) would ;not respond to the offer. The next morning I made another offer of 33,200. splitting the difference of my offer and their asking price. Immediately rebuffed their internet sales person. This was Friday 02-05 and I was willing to drive 5 hours on Saturday to purchase the vehicle. on Monday the internet sales guru dropped the price of the vehicle to 32,890. which is $300.00 less than my offer. I called and emailed the GM (Travis) but he has yet to return ant of my correspondence. Makes one wonder if they actually have this vehicle in stock or are they pulling a "bait and switch" of sorts?

0 of 1 people found this review helpful.

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Antonio

Feb 7, 2016

Responded right away, but the vehicle was overpriced and in pour condition.

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Erik

Nov 16, 2015

Good customer service. Very friendly

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kim

Nov 14, 2015

Great. Responded right away. Johnnie was super, not pushy at all. I ended up buying the car.

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Read 10 old reviews

Lasonja

Jul 20, 2015

They were friendly, helpful, and fast I was in and out in no time.

1 of 1 people found this review helpful.

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Majd

Jan 18, 2015

Good salesman. Good car

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John

May 31, 2014

Great deal easy to work with

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harriet

Mar 1, 2014

didn't have the car. Dealer called too much.

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ezekiel

Feb 25, 2014

They are awesome!!!

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Thomas

Feb 22, 2014

Great

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Monica

Feb 9, 2014

I did not end up with either one of these vehicles. I actually end up with something that I adore.

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Tim

Jan 20, 2014

Dealer responded within 15 minutes.

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Jessica

Dec 17, 2013

Great customer service ! They will work with you.

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Terrie

Feb 6, 2013

Victoria was very nice. The car is awesome.. except the passenger door would not open & the large crack on the windshield. Overall great buying experience.

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