Houston Direct Auto

4011 Jeanetta St
Houston, TX 77063

Sales: (832) 850-4811

Closed Today (Sun)
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Featured Listings
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2015 Jeep Grand Cherokee Overland Summit 4WD Used Cars in Houston, TX 77063

Great Deal

Price: $33,500

Mileage: 41,316

Location: Houston, TX 77063

Average time on market: 41 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2015 Jeep Grand Cherokee Overland Summit 4WD for sale - $33,500, 41,316 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
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2016 Chrysler 300 C Used Cars in Houston, TX 77063

Great Deal

Price: $18,991

Mileage: 20,854

Location: Houston, TX 77063

Average time on market: 38 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2016 Chrysler 300 C for sale - $18,991, 20,854 miles with Navigation System, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/08/10/11/23/2011_jeep_wrangler_unlimited-pic-8739554946732966219-152x114.jpeg

2011 Jeep Wrangler Unlimited Sport Used Cars in Houston, TX 77063

Great Deal

Price: $14,191

Mileage: 145,674

Location: Houston, TX 77063

Average time on market: 29 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Bright White Clearcoat Description: Used 2011 Jeep Wrangler Unlimited Sport for sale - $14,191, 145,674 miles with Steel Wheels
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2014 Audi A4 2.0T Quattro Prestige Used Cars in Houston, TX 77063

Great Deal

Price: $24,991

Mileage: 32,719

Location: Houston, TX 77063

Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2014 Audi A4 2.0T Quattro Prestige for sale - $24,991, 32,719 miles with Leather Seats, Sunroof/Moonroof
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2011 Lincoln Navigator Base Used Cars in Houston, TX 77063

Great Deal

Price: $18,750

Mileage: 75,362

Location: Houston, TX 77063

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2011 Lincoln Navigator Base for sale - $18,750, 75,362 miles with Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/05/31/09/49/2011_bmw_x6-pic-4539843542148769714-152x114.jpeg

2011 BMW X6 Hybrid Used Cars in Houston, TX 77063

Great Deal

Price: $25,991

Mileage: 43,096

Location: Houston, TX 77063

Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Jet Black Description: Used 2011 BMW X6 Hybrid for sale - $25,991, 43,096 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/07/14/09/37/2010_cadillac_cts-pic-15579357701612088-152x114.jpeg

2010 Cadillac CTS 3.0L Base AWD Used Cars in Houston, TX 77063

Great Deal

Price: $8,991

Mileage: 98,130

Location: Houston, TX 77063

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Raven Description: Used 2010 Cadillac CTS 3.0L Base AWD for sale - $8,991, 98,130 miles with Aluminum Wheels
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2013 GMC Sierra 1500 SLE Crew Cab Used Cars in Houston, TX 77063

Great Deal

Price: $16,991

Mileage: 113,645

Location: Houston, TX 77063

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Steel Gray Metallic Description: Used 2013 GMC Sierra 1500 SLE Crew Cab for sale - $16,991, 113,645 miles with Steel Wheels, Suspension Package
https://static.cargurus.com/images/forsale/2017/05/31/11/08/2008_lexus_is_250-pic-7029692125842604940-152x114.jpeg

2008 Lexus IS 250 RWD Used Cars in Houston, TX 77063

Great Deal

Price: $8,991

Mileage: 104,259

Location: Houston, TX 77063

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2008 Lexus IS 250 RWD for sale - $8,991, 104,259 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/11/10/00/2014_cadillac_cts-pic-548169936658171303-152x114.jpeg

2014 Cadillac CTS 3.6L Vsport Premium Used Cars in Houston, TX 77063

Great Deal

Price: $33,991

Mileage: 15,659

Location: Houston, TX 77063

Average time on market: 22 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2014 Cadillac CTS 3.6L Vsport Premium for sale - $33,991, 15,659 miles with Performance Package, Leather Seats, Sunroof/Moonroof, Navigation System, SE Package, Security Package, Luxury Package
https://static.cargurus.com/images/forsale/2017/05/26/10/38/2008_infiniti_fx35-pic-2756802182604328685-152x114.jpeg

2008 INFINITI FX35 Base Used Cars in Houston, TX 77063

Great Deal

Price: $9,590

Mileage: 97,780

Location: Houston, TX 77063

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Sapphire Pearl Description: Used 2008 INFINITI FX35 Base for sale - $9,590, 97,780 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/09/13/26/2013_subaru_xv_crosstrek-pic-9178897463240794355-152x114.jpeg

2013 Subaru XV Crosstrek Premium Used Cars in Houston, TX 77063

Great Deal

Price: $15,991

Mileage: 31,699

Location: Houston, TX 77063

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Crystal Black Silica Description: Used 2013 Subaru XV Crosstrek Premium for sale - $15,991, 31,699 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/08/09/28/2007_jeep_wrangler_unlimited-pic-6585638733950107008-152x114.jpeg

2007 Jeep Wrangler Unlimited Sahara Used Cars in Houston, TX 77063

Great Deal

Price: $13,991

Mileage: 122,465

Location: Houston, TX 77063

Average time on market: 27 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Description: Used 2007 Jeep Wrangler Unlimited Sahara for sale - $13,991, 122,465 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/09/11/22/2008_audi_tt-pic-1120893225679726680-152x114.jpeg

2008 Audi TT 2.0T Roadster Used Cars in Houston, TX 77063

Great Deal

Price: $9,991

Mileage: 80,500

Location: Houston, TX 77063

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Brilliant Black/black Roof Description: Used 2008 Audi TT 2.0T Roadster for sale - $9,991, 80,500 miles with Alloy Wheels
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2013 Hyundai Genesis 5.0L R-Spec Used Cars in Houston, TX 77063

Great Deal

Price: $19,500

Mileage: 46,684

Location: Houston, TX 77063

Average time on market: 47 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Casablanca White Description: Used 2013 Hyundai Genesis 5.0L R-Spec for sale - $19,500, 46,684 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 19, 2017
Shah41
The dealer responded so nice on phone at the very first and scheduled a time. When I arrived and waited for at least 20 minutes to wait for sales person, there was no vehicle and I was infirmed that vehicle is at other location and that was completely new location which was not mentioned on cargurus. I arrived the location and it was closed already. I called them again and they told me the vehicle is inside and you can come tomorrow and finally they sold vehicle to somebody else next day before my scheduled time
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Aug 19, 2017
Salesman was Jacob. As soon as i got there he was patient and extremely friendly. He didnt try to sell me he showed me the car test drove it and worked with me for a couple days. I recomend going here and asking for him.
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Aug 17, 2017
The dealer mailed me the carfax report in the afternoon but when I went to see it the next morning they said the car was sold.
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Aug 16, 2017
Zeek was very helpful and worked with us through several road blocks to make the deal happen. My granddaughter loves her new car!
1 of 1 people found this review helpful.
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Aug 12, 2017
Great service!
3 of 4 people found this review helpful.
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Aug 11, 2017
Guru9QQKX
Excellent
1 of 2 people found this review helpful.
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Aug 7, 2017
Guru9JJGY
Did an online credit app never heard back emailed several times no response very disappointing wouldnt recommend them to my friends im disabled so i didnt want tocwaste a trip to houston thats why i did it online
3 of 3 people found this review helpful.
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Aug 1, 2017
Very disappointed in my experience with Houston Direct Auto. Less than 24 hours my car had a light come on. Took it and got a code that read bad news for me. When I contacted the person I was dealing with, well he could care less. No apologies, no anything.... he wrote in all CAPS, kept replying the car was fine when it was here. I realize it was as is deal. But with that should come with Integrity and honor. Which this place gives others the bad name of sleazy car salesman. I will not EVER and recommend NO ONE BUY from them.
14 of 15 people found this review helpful.
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Jul 31, 2017
Guru9PW9T
Communication so for is great still in the process of purchasing the car.
4 of 6 people found this review helpful.
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Jul 28, 2017
Kwhorowitz75
Good service but was not the car for us.
1 of 1 people found this review helpful.
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Jul 27, 2017
It was awesome!
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Jul 25, 2017
They did an awesome job purchased the. Car today
1 of 1 people found this review helpful.
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Jul 24, 2017
I was contacted by a representative who was knowledgeable and courteous.
1 of 1 people found this review helpful.
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Jul 22, 2017
Guru91J4Z
Awesome service!!
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Jul 19, 2017
Helpful with everything
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Jul 18, 2017
mikemare117
They answered my questions quickly
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Jul 16, 2017
Emily Roy
People were nice but a bit sketchy. While test driving a vehicle I realized they had painted the leather seat with something in trying to make them look "new" again. If I hadn't noticed, don't think they would have told me.
7 of 7 people found this review helpful.
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Jul 14, 2017
Responded quickly but I was looking for something a litter cleaner... But I am open for other PORSCHE UNITS!! Ramon
0 of 1 people found this review helpful.
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Jul 13, 2017
Guru9N3MB
Good communication but the dealership is spread out over about four lots and there's no customer parking. I didn't stop because the place was so clogged and confusing.
2 of 2 people found this review helpful.
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Jul 13, 2017
good
1 of 1 people found this review helpful.
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Jul 7, 2017
Excellent!!
1 of 2 people found this review helpful.
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Jun 29, 2017
Jorge in sales and Yannet in the parts deptartment are both awesome. Car selection is respectable. They do a good job of detailing the cars when you buy them. Bought a fairly rare car from them that had some teenager upgrades on it that shot out a check engine light on the way home. They fixed it for me in a couple weeks. Bit of advice though, if you buy a car with auto windshield wipers or lights or anything else that requires a sensor in the windshield, be sure to make sure it works before buying. If you have promised repairs before buying that requires you to come back another day, be sure to pack a lunch. If you do forget to pack a lunch, they have a good taco truck across the street.
4 of 4 people found this review helpful.
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Jun 8, 2017
Yellowsnake
Great communication answered every question with precise timing and great information, next step is purchasing my car at Houston direct auto
2 of 5 people found this review helpful.
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Jun 2, 2017
Guru94ZLY
Very responsive. Sold a car to them before and was very happy.
1 of 4 people found this review helpful.
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May 31, 2017
Horible... Horible...Experience....Hood-winked by the car sales guy name Jorge at Houston Auto Direct. He got my request information that I want to buy the white Cadillac. He must of called me 5 times on May 12 th and emailed me to come see the car. I spoke to him on every call. I did let him know I was out in the field closing sales and I was more than 20 miles away, (past Hobby Airport) but I can work my way toward their location by end of business. This guy annoyed me soooo much, I knew he was a good sales person who knows how to follow up. Since I do sales as well.... we all know the FORTUNE is in the follow up. The final call from Jorge was 30 minutes before I pulled onto the Houston Auto car lot. I told him I was down the street at the light headed his way. I asked him again the year of the car, so I can get my sales strategy together & get ready to do the negotiation battle. He gave me the information - 2009. I got to the location, I parked on the street, walked the lot and I could not find the White Cadillac. I entered the sales office, waited maybe 7-9 minutes and someone pointed Jorge out to me. I told him who I was, he smiled & thanked me for coming in. As I'm in the sales office... I see the white caddy on their sales monitor being advertised.... AVAILABLE FOR SALE...!!! I told him I could not find the car on the lot... His next exact words were... You missed it, the car just got sold 10 minutes ago. My response was 30 minutes ago you had the car... but all of sudden 10 minutes ago the car is now sold...After I get to your office....!!!! You wasted my time......!!! You could have contacted me & told me so I could not have wasted my time. Also .... You do not sell a car in 10 minutes... it takes hours to sell a car, you know you have people who have done an application to buy the car, it's a process. You could have called me & told me. You called me soooo many times to come here but you cannot call me to let me know the car is being sold and I just spoke to you 30 minutes ago....and I came from Hobby Airport area...!!! His response was we have a black Cadillac. I told him... I have been speaking to you about a white one why would I buy something I do not want? I stressed to him, in a not good tone... you guys are advertising cars that you do not have to draw people to your place to sell them something that they do not want....!!! As I was leaving... he said... Have a Good Day Sir...!!! I was sooooo furious for a guy to waste my time & straight out lie to me to make a sale. I got back to my office soooo mad this guy lied to me.... I sent him an email: " I will be making a complaint on Google maps and another information spot & yeah... I know you do not care But as a business owner If I can help ONE potential customer to know that YOU waste people time & lie to them & you HOOD-WINK them..... I will feel as tho I have accomplished a whole lot"....!!! I would never ever use your organization to refer people to.....Yeah... I know YOU do not care"..... His response to my email was.... "thanks and have a great day, hope things get better for you Sir". In closing.... I would never, ever use them for ANYTHING..... NO referrals, Not to buy a car... Nothing...Nothing...Nothing at all. In today's economy it is hard to find customers & build business relationships... This guy makes it easy to do business with someone else..... I complained to some of my friends... they did not have anything good to say about Houston Direct Auto. They are advertising cars they do not own to get people to come to their lot. They may have sold the car days ago or weeks ago but they use the car and lie to potential customers to get them to come to their lot. If you have another choice where to buy a car.... TAKE IT....!!!
95 of 98 people found this review helpful.
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May 24, 2017
Great with call back , friendly , informative and helpful.
3 of 8 people found this review helpful.
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May 23, 2017
BulldogLeakey
I have been searching for this vehicle for months. I knew what I wanted and how much I wanted to pay. I read through the reviews and still wanted to take a chance on this dealership as they had what I wanted. I do not believe my terrible experience was completely the dealerships faults as much as it was the salesperson, Cesar. He was a young, eager and hyper salesman. I knew more about the vehicle than he did. He was always in a rush with one foot out of the door. We finally came to an agreement with the help of his supervisor. He was quick to let me know that he was now only getting $50 in commission. Despite the reviews, they did negotiate some on the price as I had cash in hand. He promised he would deliver my car on Monday, didn't receive it till Tuesday (which is understandable) and not everything that was promised was there. Upon arrival, the spare tire that was promised was not there. Cesar told me 5 times how him being there to drop of my vehicle was costing him money because he was dealing with me. It has been 2 weeks, my plates have come in but I have not heard anything from the dealership regarding my spare. I contacted my sales person today to ask about my spare. I get the reply "contact the parts department" and I asked for the number and he replies "119 ext number". WHAT KIND OF CUSTOMER SERVICE IS THIS??? If I had the number, don't you think I could have figured out the parts department extension???? Maybe I am old fashion but customer service is a dying art. You will not survive if you do not take care of your customers.
60 of 62 people found this review helpful.
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May 23, 2017
Good experience. Very busy dealership. Would have liked to receive car service since I was an out of town buyer. Car was nice and so was the sales person. Definitely not the Hilton or Marriott, more like the Motel 8. Would purchase from again....
6 of 9 people found this review helpful.
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May 20, 2017
Houston Direct Auto was a great experience!!! I bought this car!!!! Mr. Ken was my sales rep. And he was awesome!!!! He was professional, prompt, and made the process run smoothly!!! I will buy from this dealership in the future!!!
5 of 8 people found this review helpful.
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May 19, 2017
Avantime_1121
Not a good experience at all. Salesman never updated me about the car. Call back it's sold. It was getting inspected and they never provided actual pictures till weeks later and I called about the car they acted as if it were available but was not.
13 of 15 people found this review helpful.
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May 18, 2017
GuruZR1G
Y'all was fast respond to my email several times it was very great but I'm sorry I didn't respond back because I had just found me another car somewhere else but in the future I give you a contact on my email or call you you have a blessed day thank you
1 of 3 people found this review helpful.
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May 13, 2017
The price of the car wasn't a good price due to the car needed a lot of repairs and the dealer didn't want to negotiate the price, They value the cars base on the mileage and model and not base in the condition of the car. I went to another dealer and I got a better car with a better price
24 of 27 people found this review helpful.
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May 12, 2017
The Sales Staff Was Very Professional and Helpful. The Finance Department Got Me Approved on the Vehicle I Wanted Very Quickly. It Was a Good Experience All the Way Around.
0 of 1 people found this review helpful.
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May 10, 2017
Drove 100 miles to see the car, the salesman Ken, said hr would have the car ready for me, it wasn't. The car wouldn't start, had to be jumped. I test drove this car and found in my opinion major problems, no parking brake, drivers' seat belt stuck under driver seat rail. The mechanic failed to clear the seat belt as it was caught under the rail...useless could not use. The Salesman took my Driver's license and appeared reluctant to give it back. Did not by the car, brought a newer one with less miles down the road.
22 of 22 people found this review helpful.
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May 7, 2017
Decent dealer, office is small in my opinion.
0 of 3 people found this review helpful.
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May 6, 2017
I feel the quality and price point are spot on!
2 of 4 people found this review helpful.
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May 4, 2017
I had a quick response after my enquiries, However, my main concern with respect to how to buy the vehicle and ship it down to Ghana was not addressed, whether it's possible or not since am not based in united states. I will give them two star for​ thier quick response to my enquiries.
3 of 6 people found this review helpful.
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Apr 24, 2017
Good assistance ,professional
1 of 2 people found this review helpful.
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Apr 19, 2017
Great service just Talk to Mr. Amin the sales manager and Voila!!!!!!!!!!!!!!!!!!!!!!! he will help you fix all issues..
5 of 6 people found this review helpful.
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Apr 11, 2017
Neon_2701
Great experience
2 of 3 people found this review helpful.
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Apr 7, 2017
I showed up...everyone at the lot was busy...called the salesman that had contacted me online...he said he would be back at the lot in 20 minutes..I waited for 45 minutes...NO return call...nor was I ever approached by any salesman...Ended up purchasing a 2007 S550 from a different car lot the same day!
20 of 21 people found this review helpful.
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Apr 3, 2017
I have seen both good and bad reviews of this place and I'm definitely not one to make judgment on someone else's experience, all it takes is that angry customer to give a bad name to a place. I just have to experience things for myself which can be a disadvantage. Instead of looking at the reviews as a red flag I found a car I wanted. Ken was the salesman. He seemed to be nice but the first red fag was when I told him I couldn't make it wed so I would be there sat with the 3 hrs drive one way mind you I already paid $500 to not sell the car. His response was what changed now? but not as a concerned person it was more like hmm why aren't you coming you liar. I of course blew that off. My husband had questions about the car and Ken's response was its on the website or carfax. Now what if a patient asked me for possible adverse reacations to a medication and I told them to look on the bottle, it's on there. I drove the night before 3 hours to houston. The next morning I call Ken to tell him my hotel is 2 miles away and Im OMW, he said great I'll have them wash the car and have it "ready". I'm there at 0900 and he is not even there. Other salesmen were calling him and come to find out he doesn't come in till later in the am so why didnt he just say that? The car was not out there . Finally he gets the car to me to test drive, it was filthy dirty inside and out. He then tells me the back window latch was broke and they ordered one and they will send it to me. I took it to firestone for diagnostic testing which probly took close to 2 hours, still no reason for me to be at direct auto All day. The miles were off at least by 150 miles from what was posted on car guru. $3500 worth of maintenance things needing to be done. Alignment balance and tires. Shock and struts. Sway bar was rubbing. WindShield wipers, taillight. Spark plugs. Oil change. So I show Ken the paper to see what he could help me with. His response is that's firestones job to find things to fix it'll be alright But he would ask about changing the windshield wipers� which wasn't done. I'm really trying to be patient with this man because between all of this going on he is constantly leaving to help other customers and making other sales. So I was left waiting multiple times for long periods, no exaggeration. Finally we are getting out of there close to 5pm before my 3 hour drive with my 9 month old baby. They didn't clean the car. Or try to help me out in anyway with things that should have been fixed before selling. I asked about filling up the tank and Ken says the people that does that left. This was the most horrible long drawn out buying session ever. No incentives for the poor business and misrepresentation. These salesmen represent the company as a whole and although there may be some good reviews. Some bad reviews are just the ones that are speaking up and enough for me to never shop here or recommend this place. The company is a business and I get that they are to make money but they should also have a Statard of ethics for the sales team and how they handle business and customers. I even saw another couple who drove down from Oklahoma to buy a red jeep and as they were doing paperwork another man walked in asking for the salesman he spoke to the night before to come pick up the red jeep. Wow he didn't even call the guy to let him know. There was more to the story. One was a cash payer I believe. This is a representation of the company. It's all about what they get get out of you. If it wasn't such an emergent situation I would have went somewhere else even if I had to pay a little more. On the advrtiment they say they are ready to wow you and yes they accomplished just that.
79 of 82 people found this review helpful.
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Apr 3, 2017
Very good
1 of 7 people found this review helpful.
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Mar 30, 2017
Great talking with the sale person. Down payment just was to much.4
2 of 4 people found this review helpful.
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Mar 25, 2017
Vehicle was sold and still listed however they did contact me unlike others. Haven't heard back from a second request for photos of a different jeep.
9 of 10 people found this review helpful.
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Mar 18, 2017
Wave_769
Prompt
1 of 7 people found this review helpful.
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Mar 16, 2017
Good
0 of 7 people found this review helpful.
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Mar 11, 2017
Excellent customer service
1 of 9 people found this review helpful.
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Mar 11, 2017
They were great working with. Stayed intouch with me through out the whole process. I recommend anyone to deal with houston direct auto they are awesome.
1 of 5 people found this review helpful.
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Mar 10, 2017
I went to see the 2 Panameras they have for sale. My salesman was Ken. Ken was totally disinterested and acted like I was keeping him from doing something more important. He asked for my license and let me drive the car. When I got back I couldn't find Ken. I wanted to see the other Panamera which was on another lot so someone found him for me. He told me how to get there (didn't offer to take me) and said he would meet me. I got there first and found the car. He pulled in and parked in front of the White Panamera, blocking me from driving it. He never got out of his car and was looking at his phone the whole time. I liked the car but was not about to buy a car from this guy so I left. An hour later I realized he never gave me my license back. I called and texted him for an hour and he ignored me. I drove back to the dealership to find him gone. Another employee called him and he had my license in his pocket. He drove back up and handed my friend the license while I was in the bathroom. He left without apologizing or even saying a word to me. I won't go back.
64 of 65 people found this review helpful.
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Mar 9, 2017
Responded to my message the next day. And the sales team was very helpful. I now own a car that I really wanted. Thank you Ken and the rest of the staff at Houston Direct Auto for working with us and making it happen. I really appreciate y'all. I am going to enjoy this car for years to come. The car was everything advertised also.
2 of 5 people found this review helpful.
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Mar 9, 2017
Appreciated initial dealer response. Lost interest in vehicle.
2 of 4 people found this review helpful.
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Mar 8, 2017
Cutie32
Great
1 of 7 people found this review helpful.
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Mar 2, 2017
Quick and simple, don't waste your time. Knowing that the location of the "dealership" signaled that it was probably a make-ship dealership, decided to give it a shot anyways. Drove up with 8k in cash ready to purchase the car of my interest, wondered around the tiny lot for about 10 mins. Sat inside of the car, took pictures & videos no one asked me for help. I had to approach one guy and asked him if he worked there and if so I need assistance. Guy was hesitate to help me out for one, after I asked him if we could test drive the car the "salesman" quickly studdered and told me they do not allow test drives. He then studdered once more and said i'd have to start the application process first before test driving the car which is total bs(Upon arrival to see a large family test driving a car with no paperwork being done). Took 10 minutes to get helped, 30 seconds just to be turned away being judged off of appearance and age. Nonetheless, cars are in horrible shape and the lot looks very poorly maintained(figured it would be since the location). Unless you are desperate in need of car and gullable, don't even bother.
51 of 52 people found this review helpful.
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Feb 28, 2017
Great response. My mistake that I sent notice to dealer out of my area but I loved the car of my dreams.
1 of 6 people found this review helpful.
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Feb 24, 2017
Stay away sales price not what advertised, they raise price after you try to buy it. Car I purchased was in accident they failed to disclose. Paint spray all over windows hard to get off. Wasn't on Carfax either. Interior of car is black when title says tan, still checking vin. Car shakes at highway speeds. Go somewhere else. Don't buy from shady dealers.
50 of 52 people found this review helpful.
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Feb 14, 2017
Sgrady
Nice salesman ! Very helpful
1 of 7 people found this review helpful.
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Feb 13, 2017
Great experience! Went to look at a Jaguar but fell in love with a Porsche I test drove. Made arrangements to go in and make a deal but got a call that it was already sold before I even test drove it because their system was down (that's why four stars instead of five) but over all a really good experience. Ken is awesome. Wish he'd had another Porsche.
2 of 8 people found this review helpful.
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Feb 11, 2017
Good communication
0 of 5 people found this review helpful.
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Feb 9, 2017
Will_Fred
Very deceptive listing. Theye sent me a clean car fax report. When I inspected the truck, it appeared to have been in a flood. It was severely rusted. The bed had holes rusted through beneath the spray on bed liner. The transmission shifted rough. Truck was in much poorer than described condition. I just got a shady vibe from this place. I would not buy from them.
42 of 45 people found this review helpful.
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Feb 5, 2017
They financing program is suck they ask 30%down even if you have good credit
31 of 32 people found this review helpful.
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Jan 19, 2017
Ken was very nice and accommodating. The car was exactly as described on CarGurus.
7 of 14 people found this review helpful.
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Jan 11, 2017
Dealer got back to me in a timely manner.
2 of 10 people found this review helpful.
Is this helpful? Yes | No
Jan 10, 2017
Received an email in a timely fashion
2 of 9 people found this review helpful.
Is this helpful? Yes | No
Jan 4, 2017
Great
0 of 9 people found this review helpful.
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Dec 29, 2016
It was ok except I thought they took capital one but they did not I decided the car was to small
2 of 10 people found this review helpful.
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Dec 12, 2016
I went and looked at the car, it was dark and I decided to check back later
1 of 19 people found this review helpful.
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Dec 11, 2016
salesman contacted one time via text. no conversation yet.
1 of 9 people found this review helpful.
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Dec 1, 2016
Good response time and also did follow up call as stated
5 of 11 people found this review helpful.
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Nov 28, 2016
rogersmithtx
30
Made plans to see car.
2 of 9 people found this review helpful.
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Nov 22, 2016
Dealer was prompt in their response and willing to negotiate with customer.
8 of 14 people found this review helpful.
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Nov 6, 2016
Talked with rep, but vehicle was already sold
8 of 14 people found this review helpful.
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Nov 2, 2016
The folks at Houston Direct Auto, especially Ken Johnson, were great -- helpful, knowledgeable, professional, and personable. They helped me realize a life long dream.
8 of 16 people found this review helpful.
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Nov 1, 2016
Email no answers to my questions except that the car was still available.
19 of 19 people found this review helpful.
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Oct 31, 2016
very happy with the service .
2 of 8 people found this review helpful.
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Oct 30, 2016
Did not sign the contract after paying the full price with my credit card. Did not want the car anymore and they're trying to charge a $1250 "cancelling" fee. Buyer be aware. This dealership is run by a bunch of con artists trying to rob you!
46 of 49 people found this review helpful.
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Oct 21, 2016
Was told they would email info on the car so I could take it to my bank and get financed....3 days later still no info....
28 of 31 people found this review helpful.
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Oct 11, 2016
I was completely satisfied with Houston Direct. They answewed my questions and sent me a carfax report. This was very helpful since I live in Baton Rouge. I'm driving out this weekend to pick up my car.
4 of 9 people found this review helpful.
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Oct 11, 2016
Good
0 of 13 people found this review helpful.
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Sep 30, 2016
I had a very professional service from Mr. Jorge one of the dealer's specialist. This the best dealer I have contacted throughout my last car search.
5 of 9 people found this review helpful.
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Sep 18, 2016
The Carfax shows it was in an accident ran into a ditch and was pulled out but if you look at the car more carefully it looked like it was in a big accident the bumpers have been replaced a door has been replaced it's not right
25 of 28 people found this review helpful.
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Sep 17, 2016
Horrible on followup, I had to call them even when they said they would call me. Wouldn't negotiate on price. They lost a sale I would have bought the car. Took my business elsewhere.
23 of 24 people found this review helpful.
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Jul 7, 2016
The sales man Julio kind and persist with all info that I need .
2 of 7 people found this review helpful.
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Apr 28, 2016
Follow up immediately after i inquired about the vehicle. Havn't had opportunity to see it one on one. But will this week
3 of 7 people found this review helpful.
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Apr 27, 2016
joemancio
Response time is quite slow
8 of 10 people found this review helpful.
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Apr 20, 2016
good
0 of 8 people found this review helpful.
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Apr 11, 2016
Great service
0 of 8 people found this review helpful.
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Apr 3, 2016
Good
0 of 8 people found this review helpful.
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Apr 2, 2016
This price is to much.
13 of 15 people found this review helpful.
Is this helpful? Yes | No
Mar 27, 2016
Good
2 of 9 people found this review helpful.
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Mar 26, 2016
Dealer got back to me in a timely manner. And even followed up to make sure I was happy with the results.
3 of 8 people found this review helpful.
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Read 3 old reviews
Oct 19, 2014
Made an offer and they responded quickly and professionally turning it down. No problem . Upped my offer,sent it to them, never heard back. We were probably less than 1000 apart.
5 of 5 people found this review helpful.
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Sep 25, 2014
They responded quickly to my inquiry. They did not have the exact thing I was looking for but were very professional and helpful.
Is this review helpful? Yes | No
Oct 6, 2012
they were real nice an helpfull.
0 of 1 people found this review helpful.
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