Hilton Head Jaguar Land Rover Volkswagen Audi Porsche

145 Drivers Way
Hardeeville, SC 29927

http://www.newriverautomall.com

Sales: (843) 636-8641

Today 7:30am - 8:00pm

(Closed Now)

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Sales Reviews (32)

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scott

Jun 15, 2017

fantastic

1 of 1 people found this review helpful.

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richard

May 25, 2017

good

1 of 1 people found this review helpful.

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Paullavisky

May 8, 2017

They were excellent and responded quickly.

1 of 1 people found this review helpful.

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rmarti2863

Apr 3, 2017

Dealer did contact me about the Lincoln Navigator and were very kind and courteous but I decided to buy a vehicle closer to my area of town.

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Linda

Mar 29, 2017

Very quickly responded.

1 of 1 people found this review helpful.

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frank

Mar 13, 2017

Email contact by Marie Anderson Little high priced....thinking in the 45 - 50 k no mention of Manual trans... Thanks we will find one F

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Titan_2101

Mar 4, 2017

Great staff! Great experience overall. Went above and beyond my expectations.

1 of 1 people found this review helpful.

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michael

Mar 2, 2017

very helpful knew the car

1 of 1 people found this review helpful.

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Jlb1972

Feb 11, 2017

Provided inconsistent warranty info and offered to get a more competitive ePrice and then mgr called back and said price is the price....web site said car was certified preowned with 100k warranty then mgr said no warranty. Rep has good customer skills but mgr didn't.

1 of 1 people found this review helpful.

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Randy

Feb 9, 2017

Great, worked with Roger Wilkerson.

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Feb 2, 2017

Tried to ask for more money than they had the car listed at...........and this is a vehicle that has been on their lot for over a year. Tried several times to contact owner of dealership, with no success. Asking Audi to investigate.

2 of 2 people found this review helpful.

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Muhamed

Dec 8, 2016

They responded very quickly

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Thank you for your feedback Muhamed.

Mike

Nov 29, 2016

professional unwilling to deal over the phone which is poor business with a potential out of town buyer!

4 of 4 people found this review helpful.

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Nov 1, 2016

very nice and helpful

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Thank you for your feedback. We appreciate it.

Kristen

Sep 21, 2016

Quick response

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Hello Kristen,

Thank you for your feedback. We appreciate it.

Wes

Sep 15, 2016

It was a very professional experience. I live 800 miles from this dealership. We were able to complete the deal over the phone. The photo representations of the car on the website were exactly what I found when I arrived. The dealership mailed me the papers for signature. I completed them and returned them. All I had to do was get to the dealership was sign one item and leave with the car.

2 of 2 people found this review helpful.

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Hello Wes, Thank you so much! It was our pleasure working with you and we hope to see you again!

Richard

Jul 29, 2016

I bought the car online and by phone, but missed getting it by 30 minutes to another couple .

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Hello Richard,

We are sorry to hear that the car sold before we could finalize a transaction for you! We see that you were able to find a vehicle elsewhere. Thank you for your interest in Porsche of Hilton Head and we hope you are enjoying your new 911.

Brian

Jul 27, 2016

Just asked for either a price, which for some reason wasn't listed, or a color on a vehicle. They then took the 'opportunity' to call and e-mail me like 4 or 5 times. Had to block the number, to be left alone. Not sure why question just couldn't be answered, without being 'pounced' on. This is the reason, I will not buy a new car. Always a horrible experience.

2 of 2 people found this review helpful.

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

We apologize for any inconvenience. The Porsche you were inquiring about had a lot of interest and sold quickly, which is why we wanted to make sure we followed up promptly. We hope you have found a vehicle that best suits your needs. Thank you.

jody

Jun 29, 2016

Great job the guy's done on getting me in and out. Great dealership

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Thank you for sharing your experience Jody! We appreciate it!

Jeff

Jun 16, 2016

Poor communication and did not disclose pre existing issues with vehicle. Will never purchase from them again.

2 of 2 people found this review helpful.

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Hello Jeff,

I am very sorry that some scratches were made during delivery and while it was unfortunate this happened, we provided $500 to correct the matter in order to repair the vehicle. We did our best to stand by the process but if you feel that any steps were not handled with the utmost integrity that Audi Hilton Head is committed to, please call me at 843.288.0500. I hope you are enjoying the vehicle.

Thank you,

Khurran Kahn
General Manager

Dannie

Jun 11, 2016

very friendly - good

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Thank you for leaving a review Dannie!

Jim

May 30, 2016

Excellent organization made you feel at home to take care of us

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Jim, thank you so much for sharing your experience! We greatly appreciate it!

markp8255

May 21, 2016

Sara kept me in the loop all the way. We agreed on a price, and were in the process of making the purchase, but it just didn't work out. Through no fault of the dealer. I'd deal with them anytime.

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Thank you markp8255! We hope to work with you in the future!

Margaret

Apr 1, 2016

awsome

0 of 1 people found this review helpful.

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Thank you so much! We appreciate you!

Will

Feb 29, 2016

Dealership called me several times. We finally communicated by email. Very good people.

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Will, I'm glad we were able to assist you. Thank you so much for the opportunity!

Jerry

Feb 10, 2016

Getting unsolicited emails for vehicles I was not pursuing. SLACK.

1 of 1 people found this review helpful.

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Jerry, I truly apologize that you feel our contact has been unsolicited. It looks like you did inquire on a specific vehicle, and that is the vehicle we have been communicating on. We certainly do not want to be inconveniencing you or anyone else. Please contact our Internet Sales Department to help us determine where we went wrong with handling your request. 843-208-1258.

Gregory

Feb 6, 2016

Was told they could assist me in obtaining the car I wanted only to be told when I got there...there was nothing they could do...after I told them my situation before I drove over 100 miles to see them.

2 of 2 people found this review helpful.

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Gregory,

I'm very regretful to hear that we failed to accommodate you. We certainly never intend to mislead or inconvenience anyone. We'd love to know the details of your visit to ensure something like this does not happen in the future. If you're willing to share this information with us, please call us at 843-208-1258. Thank you, and we truly apologize for not meeting your needs.

sarabeth

Dec 13, 2015

They are so professional and helpful. I have never had a better experience with a car dealership. If you want a no hassle buying experience go here.

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Sarabeth, professional and helpful are qualities we strive to have with every interaction. I'm pleased to hear our team took great care of you!

thhomas

Dec 8, 2015

They don't seem interested in following up with my inquiries. Feels like a system generated message followed by nothing.

1 of 1 people found this review helpful.

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

thhomas, I apologize that we have not been able to connect with you. We do value your business, and would like to follow up with you. Unfortunately a phone number was not provided in your inquiry, and we haven't received a response from you via email. Please call our Internet Sales Team at your earliest convenience so we can handle your request. The number is 843-208-1258. Thank you for your feedback, we are always happy to receive it so we can better take care of our customers.

daniel

Oct 30, 2015

Great experience and customer service.

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Daniel, we are so pleased to read you had a positive experience. Thank you so much for the review!

Charles

Oct 22, 2015

Excellent communication and follow up. Car sold before me.

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Response from Hilton Head Jaguar Land Rover Volkswagen Audi Porsche:

Charles, we are so happy you were pleased with the communication you received from our dealership. I apologize the vehicle you were interested in was not available. If you are still looking for the perfect vehicle, we'd love to assist. Please reach out to us any time at 843-208-1258.

Robert

Oct 12, 2015

Bought vehicle from this dealer.

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