Hi Lo Auto Sales

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5616 Urbana Pike, Frederick, MD 21704 - Map & Directions

Sales: (410) 875-9600

Today 10:00am - 8:00pm
(Closed Now)
show business hours
Sep 1, 2016
Bad experience I call them asking for a truck they put for sale say they have it drive 2hour when I get there they said they don't have the truck and try to sell another Auto mobile I never recommend this dealer.
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Aug 20, 2016
They responded, but I decided to pass them by due to the stock photo and bad reviews about them.
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Aug 17, 2016
.THE dealer respond back quick also he met my needs
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Jul 5, 2016
They listed a car "For Sale" on the website that was sent to auction. In other words, they did not have the car on their lot.
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Jun 23, 2016
Went to see the car, dealer siad it was there then called and said it was sent out to get some paint fixed and be back in a few hours after i drove 30 mins. Would not preapproval over the phone out of 12 other dealers this was the only one that would not just kept saying we will work it out just come in. i got the feeling they just want you to step on the lot so they can sell you a other car at a higher price. I never did go look at the car. Found it all to be in bad taste, pushy and it was $1500.00 higher with more miles then other dealers.
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May 26, 2016
They list a vehicle on car gurus and I call and its not for sale because it hasn't been inspected yet. Why lie to the consumers and then try to upsale, pure garbage!!!
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May 8, 2016
spikerick
I scheduled an appointment to see the Sport Trac . When I got to the dealer the truck was at a different location and I had to wait 1 hr. Was not happy.
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Apr 8, 2016
Took car home ,engine light came on, first few days noticed oil on driveway I took to mechanic to find out problemrear main engine seal gone bad,car come with 6mo 6000 m warranty, warranty refused coverage ,waiting on dealership,?
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Mar 20, 2016
Since I live about 30 mi away, I called to see if the car was still available . It was and it would be ready for me and my wife to see in the afternoon. I told the Hi Lo man that I would be there around 2PM. When we arrived around 2PM, the car was not on the lot. Hi Lo told us: "it is being prepared, will be here in about 15min, ...but when I pressed him, it said it could be as much as 30min". My wife and I decided to go do some more shopping and came back after about 1.5 hr. The car was still not there. We left. Obviously, we could not trust anything they said.
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Jan 27, 2016
Salesmen did respond went to see the vehicle,tried to sell me higher price car.
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Response from Hi Lo Auto Sales:

Hello Derick,
Thank you for contacting Hi Lo Auto Sales.  I apologize for the mix up and do not understand how or what happened.  Our prices are totally market based and change frequently.  Would you please be so kind to email me the specifics location? shawn@hiloautosales.com If I can be of any assistance to you please give me a call.
Shawn Sigler
Sales Manager
Dec 2, 2015
Overall it was a nice experience. Even though I didn't buy from them the salesmen wasn't very pushy and they waited for me even though I got caught in traffic and lost.
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Nov 6, 2015
d45v
Dealer responded the same day via a phone call.
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Response from Hi Lo Auto Sales:

Thank you for contacting Hi Lo!!!  If we can help you in the future please let me know!!  Thank you,
Shawn Sigler
Sales Manager
Oct 9, 2015
Excellent organization. Honest, friendly, informative and responsive. Their warranty on used vehicles is fantastic, which gives you great confidence in buying from them.
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Response from Hi Lo Auto Sales:

Thank you so much for the kind words!!  We appreciate your business!!
Shawn

Old Dealer Reviews

Aug 26, 2013
Called me right away, nice people to deal with, not pushy but helpful.
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May 12, 2013
quick and friendly
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Feb 16, 2013
We did not end up buying the car they listed, but they were very professional and responded immediately to our inquiries.
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Dec 29, 2012
They were vrey friendly. Great to deal with. The only thing negetive I could say is that they really tried to rob my trade in from me. But I did get them to wheel and deal. So if you use them dont buy before you try to strike a better deal.
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Dec 15, 2012
it was ok but the price was above my budget
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Nov 20, 2011
Shady, dishonest, not a good place to buy anything. I Wouldn't recommend them to anyone!
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