Gilchrist Chevrolet Buick GMC

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GM Certified Internet Dealer

6014 S Tacoma Way
Tacoma, WA 98409

Sales: (253) 620-1900

Service: (253) 777-3244

Today 8:00am - 8:00pm
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2017 GMC Acadia SLE AWD Used Cars in Tacoma, WA 98409

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Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: White Description: Used 2015 GMC Canyon SLT Crew Cab 4WD for sale - $29,485, 39,027 miles
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2016 Honda CR-V EX-L AWD Used Cars in Tacoma, WA 98409

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Mileage: 19,981

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 9, 2017
Gilchrist, replies very quickly. The staff was courteous and very helpful. I didn't buy the vehicle I searched for but ended up buying another similar vehicle from Gilchrist. I'm very happy with the my vehicle and the customer service received. Abe was very helpful and was very knowledgeable about all the vehicles shown to me
Is this review helpful? Yes | No
Sep 23, 2017
LaraleeB
Quick response
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Aug 19, 2017
They were prompt in responding to my request.
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Response from Gilchrist Chevrolet Buick GMC:

Thank you Carl for your feedback, we greatly appreciate it!
Aug 7, 2017
Guru9H36J
They were very nice. Bought the car and I'm very happy.
Is this review helpful? Yes | No
Jun 23, 2017
ALBONICO
Dealer responded to my inquiry promptly.
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Jun 12, 2017
Okay, not anything out of the ordinary. First time out of maybe 12 car purchases that the dealership didn't even offer to fill the gas tank. Found out the new tires they put on it are a very cheap brand - not a very good ride, quite noisy on the highway...
3 of 3 people found this review helpful.
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Jun 7, 2017
Quick response would buy from Gilchrist!
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May 18, 2017
I have contacted Gilchrist multiple times on for a few different vehicles. Their response is always a day or two later and when asked specific question they never get answered, then every 3 or 4 days I receive generic written emails asking how they can help me. Worst I've ever dealt with.
4 of 4 people found this review helpful.
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Mar 15, 2017
Art861mx
5
Responded many days later and blamed subordinates for not resounding sooner. Not recommended.
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Mar 14, 2017
Great dealership! Purchased a 2017 SS sedan from them. Nothing but great things to say about our salesman, Rick. Clearly exceeded all of our expectations.
1 of 1 people found this review helpful.
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Feb 26, 2017
P51searcher
Worked with me, and none of the silly pressure stuff...
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Feb 24, 2017
Helpful, informative, friendly.
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Feb 16, 2017
I made an appointment to see the truck but when I got to the dealer, neither the internet manager or the salesman who had contacted me were available. Further investigation by another salesperson revealed that the unit had been sold. No one contacted me, either by phone or email, to tell me that and save a trip to the dealership, 20 miles or so away. Very disappointed because the truck had everything I wanted.
3 of 3 people found this review helpful.
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Jan 19, 2017
The car I scheduled an appointment to see was "in service for the next week". I emailed dealership 2x for confirmation of appointment before driving an hour to see it and they didn't mention the car being unavailable to see until I showed up.
4 of 4 people found this review helpful.
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Dec 27, 2016
Terrible. The sales lady told us the wrong interior color. We drove 75 miles to see the SUV and it was not as she stated.
3 of 3 people found this review helpful.
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Dec 20, 2016
The Salesman said he could help but nothing he did helped he asked for a co signer, more money down whatever, you name knowing he was just running credit apps and damaging my credit score and could not do a thing to get me in a car. when the first thing didn't work i would not hear from him i had to call back then he tried something else it didn't work and i had to call again to see what was going on when they can't help you they don't call back but if they think they can sale you a car you get calls everyday
1 of 2 people found this review helpful.
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Dec 8, 2016
Very friendly and helpful.
1 of 1 people found this review helpful.
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Dec 2, 2016
Very Helpful and courteous. Still looking.
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Sep 6, 2016
This was the easiest car buying experience I have ever dealt with. They responded fast but weren't pushy. Definitely felt like we got a fair deal. Dwayne was very helpful and Nicole was quick nice and patience since we had our 10 month old with us. I would use them again.
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Aug 15, 2016
torr94
Good experience
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Aug 1, 2016
Poor response. No follow through.
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Jul 30, 2016
Jenn responded and set up an appointment. Contacted later that day to say the vehicle had just sold. Saved me a trip from out of town. Most appreciative for the follow through.
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Jul 22, 2016
daisyr78
Responded to my email, answered all my questions& sent more pictures tho I didn't purchase my vehicle through this dealer.
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Jun 1, 2016
Overall a great experience the day we bought our truck they were short staffed so it took too long for the paper work.
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May 7, 2016
Are not every honest or trustworthy. Said they would only give me so much for my trade in....like 3k less then Kelly blue book, they said they were not going to keep my trade on there lot to sale the we're going to action it. Well not only are they selling it on there lot there trying to get 4k over Kelly blue book. Plus they said they wouldn't cash my down payment check tell I got paid in like 5 days......nope they cashed it the next day. Just don't trust what they say. But I will say the car I got from the I feel I got at a good price.....just don't pay what there asking for any car on there lot. And never let a guy name Will work with you!!!! He's one of the managers
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Mar 29, 2016
pamelapjs1
Great experience, excellent interest rate!!!
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Mar 28, 2016
very nice no bull ...... hageling
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Mar 21, 2016
Great response time. Even checked in a second time to follow up
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Mar 7, 2016
Very good people..
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Mar 4, 2016
Responded right away with the info
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Feb 25, 2016
Ok they wasn't willing to negotiate
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Jan 31, 2016
Great to work with. Bought the vehicle for extremely great price.
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Jan 22, 2016
5 star
0 of 1 people found this review helpful.
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Dec 22, 2015
Very easy to work with. Dana and Liz were awesome!
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Read 11 old reviews
Jul 15, 2015
Ej8105
Outstanding customer service!! I visited every GMC dealer from Everett to Tacoma. Don't waste your time like I did....go straight to Gilchrist!!!!
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Jul 8, 2015
mason572
Quick response
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Jun 23, 2015
Car amour was $24000 not $21999. Great car happy with my purchase
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Jun 10, 2015
called me non-stop all day while at work. totally turned me off of buying a car
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Apr 11, 2015
Emailed quickly and even sent additional pictures! The people were very accommodating and hassles or pressures. No rude sales people.
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Mar 30, 2015
Emailed inquiry got a message and phone call the next day.
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Sep 27, 2014
Oreduks
Awesome to deal with. Did my deal all on the phone. I live in Oregon and they are in Washington.
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Jul 11, 2014
They contacted me the very next day.
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Apr 13, 2014
Received excellent service. Payed way under blue book value and they gave me the amount I wanted for my trade. Would recommend them to anyone!
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Feb 13, 2014
Wonderful to work with - I'll go there next time I'm looking for a car!
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May 22, 2013
Good Follow up.
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