Freeman Hyundai Mazda

Great Communication !!

Great Dealership!!

We called and made sure the vehicle we were interested in was available , set an appointment time. When we got there the vehicle did not start had to be jumped, the vehicle was dirty on the inside and out , We drove it decided we were going to buy it. We asked them to put a new battery on it, the salesman asked finance about it he said he would make it happen but conveniently their service dept did not have one in stock and did not want to take the time to get one. Told us to buy one when we got home and send them the bill. The buying of the vehicle took along time . We were shuttled from office to office. They rinsed and vacuumed the vehicle before we left . Unfortunately we did not do another look on the vehicle before we brought it home the dirt / dust had hidden some things and I should have taken a clue from the salesman when he gave me a carfax that stated the vehicle had not been wrecked , he said that accidents are reported by the insurance companies but that for those that aren't reported to insurance can remain off carfax. Well the vehicle has had come reair right panel ad rear right bumper damage and work that was not disclosed. It was not bad enough to take the vehicle back but before I pay a big amount of cash for a vehicle again the vehicle will be clean before I and my husband look it over. It just make the dealership look lazy. They also did not allow much wiggly room on the pricing, we could have said no I guess but we bought the vehicle and paid cash.

Jim at freeman was great!

Promot response

The car was already in signing with someone else but they were very helpful in finding me another one right away!

Contacted dealer about a vehicle listed. The salesman kept his word and called me right back. Although what I was interested in wasn't available, the customer service was excellent!

Do not go to Freeman Mazda and Irving if you had a bankruptcy they have one lender to work for and they want 19.5% interest

Jim was great. We had a great experience and we love our car.

I got a very nice Highlander for a good deal. They were very helpful. I would recommend them! Michael was the man I worked with.

John Luke and the entire staff was a pleasure to work with.

The dealer responded promptly and gave thorough information. They sent an actual response and not a generic welcome message.

Sales manager is very nice but the car i was looking is sold but not updated in their systems....bad site maintenance..

Dealer response was very timely, that I appreciated very much.

Finance was unorganized and slow. Sales was great and nice. Had a lot if fun haggling.

Never got to do business as the truck I was interested in was sold. They were polite and offered me other options. I felt they were honest with their approach.

Quick response

Didn't buy from them, but were fair, responsive and not pushy.

Called me too late

Fair

Doyle was great to work with, made it easy.

fne

dealers responses were prompt

Sales rep is very rude

Dealer did respond. Very straight about best internet price. I liked their attitude.

Gentlemen was very hospitable and friendly. He went with us on a test drive and almost talked us into buying the car. But my wife saw some things about it she really did not like.