Elite Acura

538 Rte 38 E
Maple Shade, NJ 08052

http://www.eliteacura.com

Sales: (856) 409-5842

Service: (856) 380-5161

Today 9:00am - 9:00pm

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Sales Reviews (21)

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GuruNMQ3

Jun 14, 2017

Ent into the dealership to see the SUV we saw on the inyermet, traded our car in, gave us what we wanted for it, asked for $400.00 of the internet price plus the money from our 2007 vehicle m, cane back and said "we have a deal" Quick & easy in the finance department as well! Smooth transaction.

Is this review helpful? Yes | No

Response from Elite Acura:

Thank you for the kind words! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!

Jose

May 30, 2017

Very helpful /nice cars

Is this review helpful? Yes | No

Response from Elite Acura:

Thank you Jose! We look forward to your business with us again!

Meez

Apr 20, 2017

Helpful

Is this review helpful? Yes | No

Response from Elite Acura:

Thank you Meez for the kind words! We thank you for your business and look forward to your next visit!

Barry

Apr 4, 2017

awesome deal

Is this review helpful? Yes | No

Response from Elite Acura:

Thank you Barry for the kind words! We look forward to your business with us again!

Rover

Feb 6, 2017

Dealer contacted me. But, my several replies to give me more details were never answered.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Elite Acura:

Thank you for bringing this to my attention. I apologize for the lack of communication and information about the vehicle you were interested in. I would like an opportunity to fix this and to earn your business, please contact me at (856) 380-5150. I look forward to speaking with you.

Tom Alfinito
General Manager

genaneh

Jan 15, 2017

Great phone call

Is this review helpful? Yes | No

Response from Elite Acura:

Thank you for your review, we appreciate it!

Robert

Nov 4, 2016

Online salesman very arrogant Like a slick talking salesman from years bygone.

4 of 4 people found this review helpful.

Is this helpful? Yes | No

Response from Elite Acura:

Thank you for bringing this to my attention. I apologize that your sales experience was unpleasant. I would like an opportunity to fix this and to earn your business, please contact me at 856-380-5145. I look forward to speaking with you.

Michael DeMarco
General Sales Manager

Geral1

Oct 28, 2016

Good custumer care

Is this review helpful? Yes | No

Response from Elite Acura:

Thank you for your kind words!

Steve

Sep 20, 2016

Got a call back

Is this review helpful? Yes | No

Response from Elite Acura:

Thank you Steve! We look forward to your business with us again!

Mona

Aug 8, 2016

Was TOTALLY uncomfortable walking in the place. Not a warm feeling at all. They had no idea what was wrong with the vehicle, once I pointed out things. Terrible!...

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Elite Acura:

Thank you for bringing this to my attention. I apologize that your experience here with unpleasant. I would like an opportunity to fix this and to earn your business, please contact me at 856-380-5150. I look forward to speaking with you.

Tom Alfinito
General Manager

babukutty

Jun 3, 2016

Good

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Elite Acura:

Thank you for the kind words! We look forward to your next visit!

Richelle

May 23, 2016

This was my first time buying a new car so it was pretty hectic for me, but Joe I at Elite Acura did everything he could to get me into the exact car I wanted and made it as easy as possible. I couldn't be more happy. I would definitely recommend anyone and everyone to go there and make sure you ask for Joe!

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Elite Acura:

Richelle, thank you for reviewing Joe and our store!

Dana

May 16, 2016

Excellent

Is this review helpful? Yes | No

Response from Elite Acura:

Thank you very much!

Rick

May 1, 2016

Quicky responded, answered all questions,

Is this review helpful? Yes | No

Response from Elite Acura:

Thank you for your review, Rick!

Mike

Apr 21, 2016

This dealership is A+. Very enjoyable to do business with. Vehicle was priced to sell so no negotiation was necessary. Salesperson was knowledgeable and not to pushy. If you're serious about buying, this is the place to go. Both Saturdays I was there they had sold close to 15 vehicles so they must be doing something right.

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Elite Acura:

Thank you Mike for the kind words and your business! We look forward to your next visit!

Arleen

Mar 10, 2016

I made an appt. to see the car. Dealership said it would be ready to test drive. When I arrived they said that they did not have any RDXs to show because they were recalled for defective air bags. They tried to show me other models. This was a bait and switch. They are still advertising on carguru for RDXs. What a scam. Will never go there again. They wasted my time and lied to me. This is what gives some dealerships a bad name.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Elite Acura:

I apologize that you experienced that at our dealership, that should not have happened. I want to make things right, but unfortunately I cannot pull up your CarGurus name "Arleen" in our system. I want to try to do something to fix it. Please contact me at mdemarco@group1auto.com.

Michael DeMarco,
General Sales Manager

Nick

Mar 10, 2016

Very professional

Is this review helpful? Yes | No

Response from Elite Acura:

Thank you Nick for the kind words!

Jim

Mar 2, 2016

Outstanding customer service. The Sales person and sales manager were terrific to work with in getting the deal done.

Is this review helpful? Yes | No

Response from Elite Acura:

Thank you Jim for the kind words! We thank you for your business and look forward to your next visit!

rrace

Feb 7, 2016

Dealer responded on time and follow up.

Is this review helpful? Yes | No

Response from Elite Acura:

Thank you, Rrace! We are happy to hear you had a great experience here with us! We value your business and look forward to your business with us again!

ben

Feb 4, 2016

Dealer did not email the requested carfax nor answered questions on number of remote keys included with car.

Is this review helpful? Yes | No

Response from Elite Acura:

I apologize that no one responded to you. I would like to make things right, but unfortunately I cannot pull up your CarGurus name "Ben" in our system. I’d be happy to see if we can do anything to fix it. Please contact me at talfinito@Group1Auto.com. I look forward to hearing from you.

Tom Alfinito
General Manager

TDP1558

Dec 21, 2015

Joe I. is a good guy and is very helpful in your car buying decisions. I did not end up buying a car but would recommend this dealership.

Is this review helpful? Yes | No

Read 10 old reviews

Ftrottasr

Mar 12, 2014

Car was as described and salesman justin and staff were helpful in processing my sale without pressure.

Is this review helpful? Yes | No

Christina

Nov 5, 2013

I was buying a used car. I felt like I was bothering the sales person. Dealership seemed to be ran very unorganized. I bought the used Murano there because it was what I was looking for. I would not recommend Elite Acura!

Is this review helpful? Yes | No

ann

Jul 29, 2013

Though I didn't get to see these folks in person, my email and phone contact with them was just lovely.

Is this review helpful? Yes | No

jesspro

Feb 23, 2013

I did not buy - but I must say that I wish I did. Of all my car hunting, the Acura staff tried the hardest, and offered the most flexibility in test drive options. I decided against the TL for now (AMAZING CAR - but I was looking for something that drives like a smaller sports sedan). I highly recommend them.

Is this review helpful? Yes | No

mike

Nov 21, 2012

They treated me as though I was buying a new vehicle, the experience was definitely worth the effort and time I put into researching for what I wanted. They where accommodating and pleasant in every facet of the process, NO pushing or leveraging at any time...great Sales and Management staff.

Is this review helpful? Yes | No

Cody

Sep 22, 2012

Finance department was very rude and I was given a sly remark as I left. Was told I would here from them the next day and did not. As I emailed the following week I was told the same thing and still have not heard from them.

Is this review helpful? Yes | No

dIANA

Jun 28, 2012

Very nice

Is this review helpful? Yes | No

Larry

Apr 11, 2012

I purchase the 2004 Lexus GX 470 over the weekend a was please with my purchase.

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sheena

Mar 15, 2012

I never got a Call back to say what was going on with my app

Is this review helpful? Yes | No

Robert

Nov 19, 2011

Got my wife's car $1000 cheaper than posted, great deal. Compared several ads online and visited many dealerships. Got the best price here, ask for Susan. Saved about a total 3k only budgeted price, that's out the door...

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