Ed Morse Delray Toyota

2800 S Federal Hwy
Delray Beach, FL 33483

Map & Directions

http://www.delraytoyota.com

Sales: (561) 903-4707

Service: (561) 770-3143

Today 8:30 AM - 9:00 PM (Closed Now)

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Sales Reviews (24)

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Nov 11, 2019

divedeeper

Very friendly place and I was right up front with what I was willing to pay. I was a little put off by the financial jujitsu they were playing while we were negotiating. Nevertheless, I probably would have purchased their car but found another for likely the same price with considerably more options.

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Response from current dealership:

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! Ed Morse Corporate Offices

Nov 9, 2019

Edgardo

Very fast and straight forward. Everything was explained very well. Luis was great and friendly. The car is amazing!

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Response from current dealership:

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon. Ed Morse Corporate Offices

Oct 29, 2019

Matthew

The dealer sent me multiple welcome emails and called a couple times. But, they have not sent me the pictures and info I have asked for multiple times....AND they actually INCREASED the price of the car since I started reaching out to them.

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Response from current dealership:

We are disappointed to hear about your recent experience. We hold high expectations on our staff when it comes to customer service and we apologize if you have not experienced this amongst our entire team. Should you wish to discuss further, please feel free to reach out to our Customer Relations Manager, Taylor Postin at TaylorPostin@edmorse.com. Ed Morse Corporate Offices

Aug 4, 2019

GuruHB8SX

very helpful staff. special thanks to Sergei, he did the best

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Response from current dealership:

We're so happy to hear it! Thanks for sharing. Ed Morse Corporate Offices

Apr 2, 2019

Dan

The price of this car was way over priced for all the problems it has! On top of what they’re asking you also have to pay $899 dealer fee. Rip off, I do have to say that the salesman I dealt with was good and honest!

3 people found this review helpful.

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Response from current dealership:

Dan, we apologize for any inconvenience. While our prices are competitive with the market, we would like to discuss this matter further with you. Please feel free to reach out to our Customer Relations Manager, Taylor Postin at TaylorPostin@edmorse.com or 561-276-5000. Ed Morse Corporate Offices

Mar 19, 2019

Brian

Excellent.....

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Response from current dealership:

Thanks for sharing, Brian! Ed Morse Corporate Offices

Mar 18, 2019

Eric

They were fantastic

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Response from current dealership:

We are thrilled to hear it, Eric! Ed Morse Corporate Offices

Jan 7, 2019

GuruBVGNT

we were in touch electronically, the representative name is Jaime, he was transparent, understanding and pleasant to deal with, . unfortunately i missed the opportunity.

1 people found this review helpful.

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Response from current dealership:

Thanks for taking the time to share your experience. We're pleased to hear that Jamie was such a great help. Should you wish to discuss further, please give us a call at 561-276-5000, if you have any further questions. Ed Morse Corporate Offices

Nov 12, 2018

Nasser

Very responsive and friendly

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Response from current dealership:

That's what we love to hear! Thank you for the great rating. Ed Morse Corporate Offices

Jul 29, 2018

GuruT3TRN

Received a video first and then follow up text messages and calls. Eventually purchased another after missing out on my first choice. Visited dealership twice before purchasing. Shawn and Jaime are great to work with. I will be back to this dealer even though they are 34 roundtrip miles away. VERY good experience,

1 people found this review helpful.

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Response from current dealership:

Glad to hear it! Thank you for taking the time to share your experience. We hope to dos business with you again in the future. Ed Morse Corporate Offices

Jul 29, 2018

GuruTJVFT

To many people e-mailing me and the one "supposing" to deal with me very slow to respond or ignoring the questions I asked. On a scale of one to ten, I would give them a two or three.at most.

4 people found this review helpful.

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Response from current dealership:

We are disappointed to hear about your experience at our dealership. Should you wish to discuss this further please reach out to our General Sales Manager, Mario Ruiz. He may be reached via email at MarioRuiz@edmorse.com or via phone at 561-276-5000. Best, Ed Morse Corporate Offices

Jul 19, 2018

John

Love the car and price

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Response from current dealership:

John, thanks for the 5-star rating! We hope to do business with you again in the future. Ed Morse Corporate Offices

Jul 15, 2018

GuruWPRP5

Dealer responded quickly and professionally. I test drove the vehicle the same day. It was clean and well maintained as represented in add. However, I felt the price point was a bit to high though given the competitors in the area. So I decided to keep looking. I was disappointed that there was no special discount given to repeat buyers. Since I own a Toyota purchased at this dealership and love it.

1 people found this review helpful.

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Response from current dealership:

We're sorry to hear that we couldn't reach a deal with you, but we appreciate the feedback and you taking the time to leave a review. Should you wish to discuss further, please reach out to our General Sales Manager, Mario Ruiz via email at MarioRuiz@edmorse.com or by phone at 561-276-5000. Ed Morse Corporate Offices

Jul 9, 2018

jtloverso

Salesman, sales manager and all the folks we were in contact with were friendly and easy going, no high pressure. Truck was as advertised. Although it was 4 years old it was truly like new - low miles and very clean. Negotiations went smoothly and they were able to give me a very fair amount for my trade-in, what I was hoping to get if I were to sell it on my own. Paperwork took forever but doesn’t it always? Finance manager was friendly and made it as painless as possible. Facilities were quite large and very customer friendly. I would strongly recommend Ed Morse Delray Toyota to anybody who wants a good auto buying experience.

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Response from current dealership:

Thank you for your great review! We are thrilled to hear you had a great experience with us! We look forward to seeing you back again soon! Ed Morse Corporate Offices

Jun 30, 2018

GuruZK54B

I went to see the truck but when I got there I was told that the truck was sold; then I sent a request to be contacted by the dealer right way; somebody called me immediately; I was inside the dealer and the sale person came with the key then the first sale person asked the other sale person that he was taking care of me; finally, I drove the truck and I end up purchasing it; this dealer is not reliable because the first sale person lied to me; also the financial specialist lied to me telling me that Capital One had been financed and it was not like that; they financed me with Northwest Federal credit Union; my credit score is over 700 points and even being a used vehicle, the interest they gave me was quite high; I have bought many vehicles and I always pay them off ahead of time. This is the second vehicle that I purchased from this dealer; I will never buy another vehicle from this dealer.

3 people found this review helpful.

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Response from current dealership:

We are concerned to hear about your recent experience at our dealership. We want all of our customers to feel confident with their purchases and we are disappointed to hear this is not the case. We would like to speak to you so that we may address these issues. Please reach out to our General Sales Manager, Mario Ruiz at your earliest convenience. He may be reached via phone at 561-276-5000 or via email at MarioRuiz@edmorse.com. Best, Ed Morse Corporate Offices

Jun 11, 2018

Steven

Several sakes persons contacted me immediately

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Response from current dealership:

Thanks for the great review, Steven! Ed Morse Corporate Offices

Jun 9, 2018

Rick

I went down to see the truck, but it was shown as a "CrewMax" but in reality it was a double cab. I was very disappointed in that regard. Overall the dealer and its people were nice.

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Response from current dealership:

Thank you, Rick, for reaching out to us. Your opinion plays an integral part in our customer service. Ed Morse Corporate Offices

May 23, 2018

jgove424

My experience with Ed Morse Delray Toyota was excellent. Very professional and the service and courtesy was outstanding. I purchased the vehicle from them!

0 people found this review helpful.

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Response from current dealership:

Glad to hear it! Thank you for the review and for choosing Ed Morse.
Ed Morse Corporate Offices

Apr 7, 2018

heydrjohn

Very prompt and good response.

0 people found this review helpful.

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Response from current dealership:

We are happy to hear about your prompt experience, thanks for sharing!
Ed Morse Corporate Offices

Apr 5, 2018

SimFixer

Good

0 people found this review helpful.

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Response from current dealership:

We are happy to hear about your good experience, thanks for sharing!
Ed Morse Corporate Offices

Mar 24, 2018

Howard

My experience thus far has left me very unimpressed. I sent my credit info to the internet manager along with questions regarding fees and i have asked him more than twice if he could finance me. I wanted my credit score as well. I have waited since yesterday for a response and he didn't even have the common courtesy to respond. Obviously he doesn't want my business. I have read tbe reviews for this dealer and most are less than favorable. You get a price from CarGurus and the price on the web is at least a thousand dollars more.This doesn't say much for the dealership. Buyer beware. These people cannot be trusted

6 people found this review helpful.

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Response from current dealership:

We apologize if you feel your experience with our Ed Morse Delray Toyota team may have been negative. Please reach out to Mario Ruiz, General Sales Manager, at 561-276-5000 to provide further information on your experience.
Ed Morse Corporate Offices

Mar 10, 2018

Hector

great

0 people found this review helpful.

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Response from current dealership:

Thank you for sharing your experience!
Ed Morse Corporate Offices

Feb 21, 2018

Onasis

He was so kind its just I´m waiting for information about last price after Fees,etc.and if its possible I can purchase to shipp it out of the USA.

0 people found this review helpful.

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Response from current dealership:

Thank you for sharing your experience!
Ed Morse Corporate Offices

Dec 14, 2017

Capt Ron

Nice dealership - sales people very professional and helpful. Unfortunately the Prius Prime Advanced I was interested in had a $5000 dealer add on to the sticker making the price near $40,000 which is ridiculous. Didn’t know Toyota would allow this - I have reported it

8 people found this review helpful.

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Response from current dealership:

We apologize if you feel your experience with our Ed Morse Delray Toyota team may have been negative. Please reach out to either Mario Ruiz, General Sales Manager, at 561-276-5000 to provide further information on your experience.
Ed Morse Corporate Offices

Read 18 old reviews

Oct 28, 2017

gil

the price dropped $1000 on a car i was looking at, so i immediately contacted the dealer to confirm... i asked a few questions on the phone and again asked the price was confirmed. one i was dropped off at the dealer i confirmed the price in person, so i proceeded to try and buy the car. the salesman left for 20 minutes with the manager and came back with a piece of paper... the new price included numerous fees but the one i objected to was a $800 dealer profit fee... i complained that the price was confirmed 4 times and i never would've made the 40 minute trip if i new they were going arbitrarily add what ever profit they made up.. i spoke to a manager complaining that i was lied to and mislead in order to get me to the dealer... the manager was rude, condescending and came up with a silly, insulting analogy. in all my years i never felt so cheated and lied to... i would never go back as i have 0 confidence in their integrity

15 people found this review helpful.

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Response from current dealership:

We apologize if you feel your experience with our Ed Morse Delray Toyota team may have been negative or upsetting. Please reach out to either Marcos Esquenazi, General Manager, at 561-276-5000 to provide further information on your experience.
Ed Morse Corporate Offices

Oct 10, 2017

Mitch

Car was priced at 30591. I tried to negotiate an out they door price of under 30,000 and was told the price was 35000! My friend who viewed the car for me as I was out of town, found the sticker in the trunk that read 35000 and when she asked the salesman about the discrepancy in price he said that the internet price was a special price that had to be asked for and the sticker price was for everyone else. Sure, that makes sense. Great place to avoid. Years ago my girlfriend leased a Corolla from this dealer and at the 10,000 mile service they tried to sell her $300 worth of work including a radiator flush and injection cleaning. I was a mechanic for 9 years so l saved her from these rip off artists. They haven't changed!

12 people found this review helpful.

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Response from current dealership:

Please reach out to either Mario Ruiz, General Sales Manager, or Joel Tejada, Internet Sales Manager, at 561-276-5000 to provide further information on your case.
Ed Morse Corporate Offices

Oct 5, 2017

GaryGilde

Very good experience. We have purchased a vehicle at Delray TOYOTA

0 people found this review helpful.

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Response from current dealership:

Thank you for sharing your good purchasing experience!
Ed Morse Corporate Offices

Sep 26, 2017

Ozzie

Great looking cars IF you are willing to pay the price.Reply was very fast. I went to see the car, waited 30 mins in hot sun and NOT a single person acknowledged my existence. Never again!

10 people found this review helpful.

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Response from current dealership:

Please reach out to either Joel Tejada, Internet Sales Manager, or Mario Ruiz, General Sales Manager, at 561-276-500 to provide further information on your case.
Ed Morse Corporate Offices

Aug 16, 2017

Mannie

Excellent service and great staff

2 people found this review helpful.

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Response from current dealership:

Thank you for sharing your excellent experience!
Ed Morse Corporate Offices

Aug 15, 2017

GuruDZMPF

Joel and this staff was awesome from start to finish

1 people found this review helpful.

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Response from current dealership:

Thank you for sharing your awesome purchasing experience!
Ed Morse Corporate Offices

Aug 8, 2017

Chandler

This dealer told me to come in and test drive this vehicle, then sold it hours later,after I'd already secured financing for the vehicle,not to mention driving 150 miles to view it only to be told they had sold it. Not alot of integrity at this dealer.

11 people found this review helpful.

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Response from current dealership:

Please reach out to either Joel Tejada, Internet Sales Manager, or Mario Ruiz, General Sales Manager, at 561-276-500 to provide further information on your case.
Ed Morse Corporate Offices

Jun 7, 2017

anthony

Great

1 people found this review helpful.

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Response from current dealership:

Thank you Anthony for sharing your great experience!
Ed Morse Corporate Offices

Sep 1, 2016

Sergio

Rapid respond

2 people found this review helpful.

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Aug 14, 2016

karine

Very. Nice staff. Not pushy, and very helpful.

2 people found this review helpful.

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Jan 6, 2015

Joe

Great experience.

0 people found this review helpful.

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Apr 5, 2014

John

The price of the truck I was interested in was $26,037. I called the dealership and verified the truck was in stock and also verified the price before driving an hour and a half to the dealership. Once at the dealership they jacked up the price of the truck to $29,997 (as listed now) and low balled me big time on my trade-in. My vehicles trade-in value was $7,500 and all they would offer was $3,000. This dealership is shady and does not honor advertised prices. If you are looking for a Toyota go to another dealership. If you want to be ripped off go to Ed Morse Delray Toyota. A sucker is born everyday and the success of Ed Morse Delray Toyota is proof! Don't be a sucker and go anywhere else but Ed Morse Delray Toyota for your next vehicle.

4 people found this review helpful.

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Feb 17, 2014

Ian

Noone assisted me I left

2 people found this review helpful.

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Jan 21, 2014

Samdra

Sales person was hard sell and wasn't going to deliver deal that he originally ok'd. Went to Earl Stewart Toyota where I bought my last car. Should have just gone there in the firsy place.

3 people found this review helpful.

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Jun 21, 2013

Sharon

I received a prompt, courteous response.

0 people found this review helpful.

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Oct 11, 2012

todd

I purchaser a Solara there

0 people found this review helpful.

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Oct 8, 2012

Steve

Good dealer.

0 people found this review helpful.

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Jul 6, 2011

philippe

Great service, lots of people in there and all of them seem to care, I'll definitely be coming back for another car.

0 people found this review helpful.

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Ed Morse Delray Toyota

Ed Morse Delray Toyota

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