Vera Motors

300 South University Drive
Pembroke Pines, FL 33025

Map & Directions

http://www.verabuickgmc.com

Sales: (855) 934-1286

Service: (954) 362-9465

Today 9:00 AM - 9:00 PM (Open Now)

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Inventory
Sales Reviews (34)

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All reviewers have been verified to have contacted this dealer – Learn More

Dec 6, 2019

Richard

Very friendly and professional staff

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Response from current dealership:

Thanks for the review! Have a great week.

Oct 18, 2019

Lisa

Victor Lopez was awesome with helping my husband and I get into this vehicle. He is very professional has good follow up skills and is absolutely not pushy at all.

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Response from current dealership:

Thanks for sharing your experience and enjoy your new vehicle!

May 16, 2019

Antony

Terrible experience. After having a car on their lot for over 3 months they can’t say what it’s price is. There are questions in Car-fax report that require answers. They won’t answer them. They want you to travel 30 miles to have their slick, different story by everyone you speak to sales sharks sit you down and convince you. They claim it’s policy not to discuss vehicles over the phone.

2 people found this review helpful.

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Response from current dealership:

Anthony, thank you for reaching out. We greatly appreciate all feedback as customer service is very important to us at Vera. We would like to know more about your experience with our sales team. Please don’t hesitate to contact our General Sales Manager, Jorge Morales, at 954-517-7814. He’s looking forward to speaking with you.

May 8, 2019

charlie

Professional employees.

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Response from current dealership:

Thanks for the review!

Apr 25, 2019

jpick53

i thought was very professional. forward thinking. but seemed a little pushy at times. but overall good contact

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Response from current dealership:

Thank you for the review and recommendation.

Mar 17, 2019

Metro_10793

Got back very quick

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Response from current dealership:

Thank you for the review!

Mar 3, 2019

Craig

I had asked the dealer to put the car on reserve for the following day for me to look at it. Once I was done inspecting the Escalade we found out this vehicle was not the Escalade I was hoping to buy. It had been sold! This would have been my second Escalade to buy within 4 months from this dealer. Needless to say I was very disappointed. How does this happen?

0 people found this review helpful.

Mark helpful

Response from current dealership:

Craig, thank you for reaching out. It sounds like there may be confusion around the vehicle you came to see. Our General Sales Manager, Jorge Morales, would like to discuss your experience and welcomes your feedback. Please don’t hesitate to reach him directly at 954-517-7814. He can clear up any questions you have about our available inventory.

Feb 9, 2019

Michael

Didn’t have a vehicle I wanted but they were great!

Mark helpful

Response from current dealership:

Thank you for the 5-star review and shout out!

Jan 25, 2019

Jerry

Perfect

Mark helpful

Response from current dealership:

Thank you for the 5-star review!

Nov 27, 2018

Aren

Responded quickly but I didn’t follow through!

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Response from current dealership:

Thanks for the 5-star rating. We'd still like to earn your business. Feel free to contact our internet sales manager, Gabino at 954-517-7951 to find your perfect vehicle!

Nov 6, 2018

Sean

Very quick to respond and helpful. They do get a little over aggressive with constant contact and pushing you to come in. Overall, though I'd recommend

Mark helpful

Response from current dealership:

Thank you for the review, recommendation and feedback. We value all constructive feedback to help us continuously improve our customer service. We look forward to continuing to earn your business.

Nov 1, 2018

Armando

Excellent buying experience

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Response from current dealership:

Thanks for the recommendation! Have a great weekend.

Oct 16, 2018

Leslie

Great Service.

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Response from current dealership:

Thanks for the recommendation! Have a great week!

Jun 17, 2018

Joel

Actually pretty fast as far as car dealers go. Other places did not even bother to call. I spoke to someone about the car and when I asked for more photos aside from what was online, they got them for me themselves and I know they didn’t have to do that. Good people.

1 people found this review helpful.

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Response from current dealership:

Joel, thanks for the 5-star review and sharing your experience. We hope you found the car you want and look forward to continuing to earn your business.

Jun 17, 2018

Luz

I love this place, i live in the local area and myself and my friends have purchased vehicles here for years. Always, always, always a nice experience and courteous staff. Grateful to know a dealership that I don’t have to be afraid to go to! Recently I shopped for a vehicle for my son and his family, young couple. I brought them to Vera because I know that its a place that they can count on now and in the future! The owners son Chris, sales manager, is a very sweet and nice young man.

1 people found this review helpful.

Mark helpful

Response from current dealership:

Thank you for the glowing recommendation and your continued business. We hope your son and his family enjoy their new car. Come back any time.

Jun 15, 2018

Keith

Mr Hodson and his staff were Very friendly, service was Fantastic and so was the vehicle we purchased, Wish he had a H2 Hummer

1 people found this review helpful.

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Response from current dealership:

Thank you for the review and recommendation. Enjoy the new vehicle.

Jun 15, 2018

George

Car shopping is never easy, and especially when you have to do it unexpectedly. I contacted Vera after I was in accident and my car was a total loss. My credit is not very good because of some medical bills. This dealer took the time to work with me above and beyond my expectations. Other dealers turned me away. I felt like they cared about my situation and understood my credit circumstances. They worked with their finance companies to get me approved. I recommend this dealer because they are totally different from what I have experienced in the past. They told me they are family owned and operated. It sure does feel like family!!

1 people found this review helpful.

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Response from current dealership:

George, thank you for sharing your experience with the Vera Difference! We look forward to continuing to earn your business.

Jun 13, 2018

Miguel

What a nice experience! I was contacted promptly after putting in my request. They let me know the vehicle was still available and I made an appointment to see it. When I arrived the vehicle was already waiting for me at the front with my name on a reserved sign. No dealer has ever done that for me before! I test drove the car and was invited inside to sit with my sales consultant who was very courteous! Ask for Colombian Jorge! They offered me bottled water and a snack bar, but i had coffee from a very nice coffee machine, had not seen one like that before. I told them I was not buying right at that moment and their attitude did not change! Still treated me like never before. He explained to me the service department, and apparently they have a 3 day money back guarantee!! Awesome place, awesome experience!

1 people found this review helpful.

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Response from current dealership:

Miguel, thank you for the 5-star review and recommendation! We are so glad Jorge was able to assist you in the buying process. We look forward to earning your business for years to come.

Jun 7, 2018

Owen

I was contacted by Vera on the La Crosse. After several days of talking back and forth, we made a deal. I asked them if they were sure about the deal, and they said yes on June 6, 2018. It takes just about 2 hours to drive from where I live to Pembroke Pines, FL. I got to the dealership about 1:30 PM. I was greeted with friendly smiles, (beware!). Thinking all I had to do was have them inspect my car, sign the papers, go to the bank and get a cashiers check, pay for the car and drive away. Well, that didn't happen. They kept coming up with excuses and made me wait a full two hours before they told me they couldn't do the deal. But asked me what more I would pay to drive the car home that day? I was very disappointed in the way they treated me as a customer. I had to drive back home on I-95 during rush hour traffic. The experience left a very bad taste in my mouth. Be very cautious if you are going to do business with this company.

2 people found this review helpful.

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Response from current dealership:

Owen, thank you for reaching out. Customer service is very important to us and we’d like to discuss your recent experience. We would still like to earn your business and clear up any confusion. Please don’t hesitate to call Chris Cobos-Vera, our Vice President of Sales at Vera Cadillac at 954-517-7805. He’s looking forward to speaking with you.

May 31, 2018

Juan

Very helpful

3 people found this review helpful.

Mark helpful

Response from current dealership:

Thanks for the 5-star review! Have a great weekend.

May 28, 2018

Sprinter_3403

Dealer was very courteous and patient.

3 people found this review helpful.

Mark helpful

Response from current dealership:

Thank you for the 5-star review!

May 15, 2018

GuruYCPPK

Experience was great. Very professional. The car was better than I expected.

5 people found this review helpful.

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Response from current dealership:

Thanks for the 5-star review. We're glad you're enjoying the new car! Remember to come back to Vera for service.

Apr 22, 2018

Guru5LZ2N

Got the vehicle at a great price. Awesome experience, very accommodating and professional dealership. Thank you.

5 people found this review helpful.

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Response from current dealership:

Thanks for the 5-star review and recommendation! Enjoy your new vehicle.

Apr 9, 2018

Gus

I did buy the truck. Vince my car salesman was very professional and willing to keep me as a satisfied buyer. He was honest and tried his best to get me a the best deal. The down side and the rating is because the dealer kept me waiting for over 6 hours just to write the contract....Too long.

3 people found this review helpful.

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Response from current dealership:

Gus, thanks for the positive review and recommendation for Vince! And, thank you for the feedback on your total buying experience at Vera. Your feedback is valuable to our ongoing efforts to continuously raise the bar on our customer service levels. We hope you enjoy your new truck, and if you have any other feedback for us, please don’t hesitate to call our Vice President of Sales - Chris Cobos-Vera at 954-517-7805.

Mar 28, 2018

dale

Internet Sales person was prompt, informitive.

4 people found this review helpful.

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Response from current dealership:

Dale, thank you for the positive review.

Mar 13, 2018

George

Vera Cadillac was very responsive and courteous. I'm still looking for a great deal that fits my budget. I will continue to monitor prices on CarGurus for a deal I can live with. Thanks

3 people found this review helpful.

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Response from current dealership:

George, thank you for the 5-star review and recommendation. We'd still like to earn your business. Give our Internet Manager, Gabino Ramos, a call to see how we can help you find a vehicle that meets your budget - 954.517.7951

Feb 17, 2018

Ryan

Very prompt and professional

2 people found this review helpful.

Mark helpful

Response from current dealership:

Ryan, thank you for the 5-star review! Have a great week.

Feb 3, 2018

Michelle

Our salesman George was excellent and so was Fred the manager of the financial department. They both made my car buying experience an enjoyable one rather than stressful.

2 people found this review helpful.

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Response from current dealership:

Michelle, thank you for the 5-star review, and for the recommendation for George and Fred! Have a great week.

Jan 28, 2018

caryllRijke

Great follow up, and quick responses

1 people found this review helpful.

Mark helpful

Response from current dealership:

Thanks for the review! Have a great week.

Jan 25, 2018

Victor

Great service

2 people found this review helpful.

Mark helpful

Response from current dealership:

Victor, thanks for the 5-star review! Have a great week.

Jan 21, 2018

Gabriel

Very helpful and always answer my questions and concerns

2 people found this review helpful.

Mark helpful

Response from current dealership:

Gabriel, thank you for the 5-star review and for the recommendation of the Vera Difference!

Jan 13, 2018

Brandon

Very professional. Would recommend anyone to try them.

1 people found this review helpful.

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Response from current dealership:

Brandon, thank you for the 5-star review and recommendation! Have a great week.

Dec 25, 2017

Miura_1420

Prompt reply. I may talk with them after the holiday.

1 people found this review helpful.

Mark helpful

Response from current dealership:

Thank you for taking the time to leave a review. We look forward to helping you find your next vehicle.

Dec 24, 2017

GuruDVTBY

Went in with pre-approved finacing and terms. This dealership would not use them. Instead wants to stick you with their financing at over double the interest. Why should they care where you finance as long as they get their money. Don't trust these people. Their only good thing was that the salesman tried to do his best, but their financing department is a rip off.

6 people found this review helpful.

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Response from current dealership:

Thank you for reaching out. From your review, it’s clear that there was miscommunication regarding your financing and we’d like to speak with you directly about your experience. Please do not hesitate to call our Sales Manager, Jorge Morales, at 954-436-3036. He’s looking forward to your call.

Read 19 old reviews

Dec 9, 2017

GuruZ78HX

I purchased the Jeep that I found on CarGurus and everything went well. Satisfied customer!

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Response from current dealership:

Thank you for taking the time to leave a review, and for the recommendation for the #VeraDifference! Enjoy your new Jeep!

Nov 13, 2017

mark

Did not like the car, dealer was responsive

0 people found this review helpful.

Mark helpful

Response from current dealership:

Thanks for the positive review and recommendation. We'd still love to help you find your next perfect car! Please don't hesitate to email the details of what you are looking for to our Internet Manager, Gabino Ramos, at gabinor@veramotors.com.

Nov 13, 2017

Agustin

Responded fast and were great.

Mark helpful

Response from current dealership:

Thanks for the positive review and recommendation. Have a great week!

Oct 25, 2017

Fred

Good

Mark helpful

Response from current dealership:

Thanks for the 5-star review! Have a great weekend.

Oct 25, 2017

Russell

They were true Professionals...Andre Sales Consultant was Terrific. Fred the Finance Manager was Outstanding!!

Mark helpful

Response from current dealership:

Russell, thank you for the 5-star review and for your recommendation of the Vera Difference. Enjoy the new car!

Oct 23, 2017

GuruZZLQX

Both sales and management a pleasure to deal with.

Mark helpful

Response from current dealership:

Thanks for the 5-star review and for recommending the Vera Difference! Have a great week.

Aug 3, 2017

Bill

The overall experience was very good. Yovanny went and took a video of the outside the car and always promptly answered all questions. Even though we decided to buy a newer car from another place, he was very nice about it.

1 people found this review helpful.

Mark helpful

Response from current dealership:

Bill, thanks for the 5-star review and enjoy the new car. We look forward to seeing you again and meeting your future needs.

Jul 30, 2017

Adrian

Great experience. I did buy the car.

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Response from current dealership:

Adrian, thanks for the 5 star review and enjoy the new car!

Dec 29, 2015

Robert

great expirance

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Dec 23, 2015

Kelly

Have not made purchase but dealer has done a good job following up on my inquiry

1 people found this review helpful.

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Aug 5, 2015

Jose

Great job

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Mar 15, 2015

dilsia

The Internet sales manager was very rude and very unprofessional

0 people found this review helpful.

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Oct 31, 2014

Migdelio

Well kept inventory. Clean cars. Fast responses.

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Jul 12, 2014

Priscilla

Worked with Ricky Jr. Super smooth transaction transaction from start to finish...professional and personable service. Will certainly consider purchasing from Vera again.

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Jun 6, 2013

Doug

Would only offer very low trade in, below wholesale.

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Jan 10, 2013

NelsonE

Not sure about this firm. Takes days to respond to inquiries.

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Dec 28, 2012

Eric

Talked with the internet dept. on phone about a specific car I wanted to trade for. I was told they were "very aggressive" on valuing trades. Based upon that I drove 240 miles roundtrip from the west coast of Florida to the east coast and back. They weren't even close to a trade in value that I had from a dealer near my home. Drove back home and bought the car from the dealer near me that offered a fair trade allowance. The Vera people were courteous and professional, just not willing to deal as they said they would on the phone.

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Aug 1, 2012

Emad

Honest.. Trust

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Jun 7, 2012

Gunther

Attentive and professional but we could not agree on a price.

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