East Charlotte Nissan

Advertised price did not include dealer installed add-ons. Out the door price greatly exceeded what you would expect for tax, tag, etc.

Amazing.

WARNING - Read before you purchase from this dealership. The internet sales manager and I heavily discussed a used vehicle on their lot ie OTD price I was looking for and a monthly payment I wanted to stay around. I was informed to fill out the credit app on their website and I was “promised” they would not send my information to lenders as I would have to be there in person to sign and give consent for such. I was told this was just for “them at the lot” to review in order to see if my OTD price & monthly payment wishes were realistic/achievable. Well, I informed the manager on a Saturday I decided against the vehicle due to the high mileage just to find Monday they sent my information to 4 different lenders WITHOUT my consent. I contacted the dealership and not even a “sorry” was offered. The phone calls were recorded with the sales manager specifically stating “they would not send my info to lenders” as I live 3hrs from their dealership and “I would have to be there in person to give/sign consent”. UNACCEPTABLE. Do not purchase your car from this dealership.

Scheduled visit quickly but not yet able to work a deal.

Disappointed in the Rogue. It was noisy and their new transmission felt very erratic compared to similar cars I’ve driven. Dealership did not come close to the number I was interested in. Used it to bring me into the dealership.

Responded in a timely manner

Very great help. Perry helped set the deal up while I was out of town. Closed deal the day I returned

The people at East Charlotte Nissan were very responsive and helpful. It was a pleasure dealing with them!

Good. Could not reach mutually beneficial deal. Car is marked up 230%. They bought at auction for $4000. Gold service horrible negotiating.

Dealer was very well educated

We did not purchase that car, but we they were able to help us find one similar at a great price. NORMAN was not a pushy salesman, which I appreciated. We drove from Florence to Charlotte. GREAT DEAL, GREAT JOB, GREAT SALESMAN

Did not have vehicle I wanted. They followed up Numerous times.

We spoke on the phone about a vehicle we liked. My husband and I had decided that instead of trading in our vehicle we needed to sell it ourselves because of the equity so we told them it would be a while before we were ready to buy. Ronald, who was a very nice salesman, asked me to send him pictures of the potential trade-in and he would see what he could do for us. I never heard from him again so evidently he agreed with us that we should sell our vehicle first. I really enjoyed talking with Ronald and would consider going there when we'er ready to buy,

Great salesman, not pushy, very laid back. I just realized I wasn't interested in the truck. Ask for Garrett.

They were very professional, and very kind, all my questions were answered and they treat us well, at the end we took a nice car home! Thank you for that!!

Called and talked with several sales people after the last conversation I had with them I never got a response also I feel they just hassle you to death to get you in the dealership over all seems like a very shady car dealership

Everybody was really nice and helpful... a great experience.

Fine dealership, very clean.

Very polite, very helpful.

dealer I think lied to get me into dealership...I just spoke with dealership day before advised date and time coming in...texted day of and again to advise I was on my way...car salesman never told me car was not available...showed me several other cars that I didn't want had to deal with all three pushy salesman...then offered me a car dented up from an accident, and in very bad shape...never will go back again...

Bait and switch company. Had a deal, we were suppose to go in sign papers and pick up car at 6:30. Got there paper work not started, car not there as agreed upon. Tried to sell us another car, all of course more expensive than original deal. This is a dealership that keeps your keys even though you repeatedly ask for them back. They have no honor.

Dealership contacted​ me and stayed in contact till I went by

Did not show us the car we asked to see. Showed us another vehicle that was way over priced. "Discounted" vehicle then added everything back, including the warranty on a car that was still covered under warranty and mechanic fees for a dealership maintained vehicle... Absolutely ridiculous, unbelievable rude and nasty. I highly recommend you look else where, even if the vehicle was closer to the listed price of 16k instead of over 22k, the customer service was terrible. Unorganized, constantly emailing me saying I missed my appointment and when would I like to reschedule.. Trust me and just pass on this dealership. Even the manager is insanely rude.

Contacted me right away. They no longer had the car I found online but tried to help me find smething else as best as they could

I bought this car!! Tom Robinson was a great salesperson. He was kind and very helpful. He went all out to make sure the car was spotless and ready to go. And he followed up with a phone call to thank me.

They were great - just decided to go in another direction

great experience with Nikki their salesperson. Purchased truck.

sold the car when they knew I was coming for today...been emailing back and forth all week!!!

too many phone calls and texts.