Dublin Auto Group

quick response

Mac Pardis was Excellent sales person, no pressure but always available to answer questions. Pleasure doing business with. We love the car. Max called me to let me know the car was out front and would be Readily available amd to let us know it was out front for us to take a test drive Great price for my trade in too

great

Dealer didn’t respond to my follow up questions regarding the vehicle after initial contact

I would give 0 stars for such a horrible experience. We had a 10am appointment and when we arrived we were told there was a family there to buy the car. Without even seeing the inside they wanted us to sign the contract to secure the sale. We asked to first test drive it and after a 10 min test drive we were told the car was sold. If you want to want to feel rushed and pressured, not to mention having to fight with other customers to complete the deal faster then this place is for you.

Quick response

Dealership responded in timely manner, offered assistance but did not make counter offer.... I was disappointed but not surprised.

Awesome! Very attentive customer service. Five stars any-day! Thank you for all your patience and hard work, and for taking care of me.

Raiz was a wonderful person to work with and the buying experience was great!

Was looking specifically for a Ford Escape With low mileage and all wheel drive, but this model did not meet my needs. They did follow up several times by Email to see if I needed any other assistance.

Sales person Demetrice Wilson did a excellent job . He showed high standard And friendly customer service, communicated well with me, quoted the precise price and good offer to me. Car was prepared when we arrived. Car is good, we like it a lot. His co-workers, Pete and Max were very nice and helpful too. I recommend this dealership.

I did buy this car and was a good experience

Very poor communication skills by the sales staff.

Jonathan was prompt in replying to my inquiry. He had the car ready when I got there. All-in-all, service was great.

They tried but are further away from my home. They worked well.

I explained that I would like to apply for financing on this beetle and that due to ID theft my score was low they said put in an app and we will work with you never heard back till car guru notified that they sold the car!!! Really incredibly sad that they could not have said anything further at all to someone that contacted them re the possibility of a deal.

Sukh was very attentive, the car didn't work at this time but am hoping something will come up in the future.

Courteous and responsive

I was contacted thru email

Good

When we started the process everything was going well, the pre-approval from Capital One did not concrete, the dealer tried with other Financial Institutions but they asked for co-signer or a higher down payment which I expressed since the beginning.

Very nice

I had a wonderful buying experience and purchased the vehicle pictured.

Dublin Chevrolet was very professional.

Actually it was a terrible experience with the dealership Especially the finance department. The car I bought from them after two weeks and I just drove the car several time the engine died. I am trying to call the dealer no one answer

Yes they're very helpful. Best experience I've ever had buying a car. Thank you very much.

Good experience. Didn’t test drive.

Got the car within 2 hrs. Record for me

I was offered and given all the help and info I needed. Very professional and nice.

I made a reasonable offer of 30k but was declined and no counter offer was made on their part. They didn't even try to offer a lower model. I guess they don't need my business.

John has been very responsive to my inquiries regarding the vehicle I contacted him about...have not purchased yet, but he has been very nice to deal with thus far.

Easy going and helpful

Great response. Overall good experience .

willing to work deal over over the internet with great pricing

Fast response, very helpful.

Sukh is a great team member.

The internet gut Adam was very short with me, I simply asked for a discount as Im on the car business as well and cut to the chase he said no discounts here. I said ok, he replied with have a nice day. He acted like there was no urgency in selling a vehicle. Good luck with your strategy, sure you lose more deals then you actually make per month, there are times you have to work with a customer to earn there business. Every deal is far from a lay down these days.

Good dealer easy to talk to would recommend to others

Very professional and helpful ! Definitely wouldn’t hesitate to work with them and feel free to ask them any questions you may have.

Very good experience. Was interested in a luxury SUV and noticed a particular vehicle on line that I was interest in. When I inquired, I noticed the vehicle was 90 miles away. It was a fair price, however, not worth the drive to make sure. We have several dealers of the same make and model within 10 miles. Made more sense to look in my own backyard.

Had a wonderful end to end experience with the terrific staff here. The sales staff led by the excellent Ivan Valencia were very knowledgeable, friendly and professional. Ivan made sure my wife and I were taken care of when purchasing our new SUV, and he answered all of our questions with a smile. I can see why he was recommended and I'd refer anyone in the market for a new car to go see him, he's GREAT! A true professional!

I called the dealership and the person that answered was not very helpful but she did say that she would have the salesperson call me. He did and when I asked to set up an appointment within 2 days he was not helpful in giving me a call to ensure that the vehicle was still available so that I would confidently travel the distance to the dealership. I thought perhaps they don’t need my business.

Great customer service over the phone and in person. Everything was ready when we showed up. We drove over an hour to pick up our new truck and it was a pleasure from start to finish

I found my dealership experience to be fantastic. Painless. My sales rep John Kada was very friendly and helpful. I decided to purchase my vehicle that day and will purchase future vehicles from them in the future. Highly recommend.

Awesome response and quick!