Don Ledford Automotive

GM Certified Internet Dealer, GM Certified Used Vehicles

4595 N Lee Hwy
Cleveland, TN 37312

Sales: (423) 328-8890

Service: (423) 709-8672

Today 9:00 AM - 7:00 PM
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https://static.cargurus.com/images/forsale/2018/06/14/04/40/2015_ram_3500-pic-4732178499310830515-152x114.jpeg

2015 Ram 3500 Tradesman Crew Cab 8 ft. Bed 4WD Used Cars in Cleveland, TN 37312

Great Deal
$4,211 BELOW
CarGurus IMV of $44,211

Price: $40,000

Mileage: 7,207

Location: Cleveland, TN 37312

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2015 Ram 3500 Tradesman Crew Cab 8 ft. Bed 4WD for sale - $40,000, 7,207 miles
https://static.cargurus.com/images/forsale/2018/05/02/13/46/2015_volkswagen_passat-pic-8536448503705364059-152x114.jpeg

2015 Volkswagen Passat Limited Edition Used Cars in Cleveland, TN 37312

Good Deal
$1,238 BELOW
CarGurus IMV of $12,219

Price: $10,981

Mileage: 61,041

Location: Cleveland, TN 37312

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Platinum Gray Metallic Description: Used 2015 Volkswagen Passat Limited Edition for sale - $10,981, 61,041 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2018/05/02/13/41/2016_chevrolet_sonic-pic-5547416108357366273-152x114.jpeg

2016 Chevrolet Sonic LT Sedan FWD Used Cars in Cleveland, TN 37312

Good Deal
$1,210 BELOW
CarGurus IMV of $11,210

Price: $10,000

Mileage: 35,927

Location: Cleveland, TN 37312

Average time on market: 28 days Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Nightfall Gray Metallic Description: Used 2016 Chevrolet Sonic LT Sedan FWD for sale - $10,000, 35,927 miles
https://static.cargurus.com/images/forsale/2018/06/19/02/02/2014_ram_2500-pic-7224320872462837441-152x114.jpeg

2014 Ram 2500 Laramie Longhorn Crew Cab 4WD Used Cars in Cleveland, TN 37312

Good Deal
$2,192 BELOW
CarGurus IMV of $40,992

Price: $38,800

Mileage: 109,859

Location: Cleveland, TN 37312

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Gold Pearlcoat Description: Used 2014 Ram 2500 Laramie Longhorn Crew Cab 4WD for sale - $38,800, 109,859 miles with Navigation System, Leather Seats
https://static.cargurus.com/images/forsale/2018/05/02/13/41/2017_ford_focus-pic-5687429234233977588-152x114.jpeg

2017 Ford Focus S Used Cars in Cleveland, TN 37312

Good Deal
$951 BELOW
CarGurus IMV of $13,422

Price: $12,471

Mileage: 1,380

Location: Cleveland, TN 37312

Average time on market: 30 days Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Ingot Silver Description: Used 2017 Ford Focus S for sale - $12,471, 1,380 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/05/03/01/43/2015_chevrolet_malibu-pic-8839055709465186936-152x114.jpeg

2015 Chevrolet Malibu 2LT FWD Used Cars in Cleveland, TN 37312

Good Deal
$1,001 BELOW
CarGurus IMV of $13,241

Price: $12,240

Mileage: 64,910

Location: Cleveland, TN 37312

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Granite Metallic Description: Used 2015 Chevrolet Malibu 2LT FWD for sale - $12,240, 64,910 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2018/05/02/13/46/2016_chevrolet_equinox-pic-8837571427690452726-152x114.jpeg

2016 Chevrolet Equinox LT FWD Used Cars in Cleveland, TN 37312

Good Deal
$786 BELOW
CarGurus IMV of $19,786

Price: $19,000

Mileage: 20,635

Location: Cleveland, TN 37312

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Blue Velvet Metallic Description: Used 2016 Chevrolet Equinox LT FWD for sale - $19,000, 20,635 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/05/03/00/12/2016_chevrolet_silverado_1500-pic-6135821709042058900-152x114.jpeg

2016 Chevrolet Silverado 1500 LTZ Crew Cab RWD Used Cars in Cleveland, TN 37312

Fair Deal
$1,101 BELOW
CarGurus IMV of $37,101

Price: $36,000

Mileage: 22,395

Location: Cleveland, TN 37312

Average time on market: 37 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: White Description: Used 2016 Chevrolet Silverado 1500 LTZ Crew Cab RWD for sale - $36,000, 22,395 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2018/06/07/04/04/2017_ford_f-250_super_duty-pic-2944548575435112329-152x114.jpeg

2017 Ford F-250 Super Duty Lariat Crew Cab 4WD Used Cars in Cleveland, TN 37312

Fair Deal
$2,140 BELOW
CarGurus IMV of $50,890

Price: $48,750

Mileage: 14,055

Location: Cleveland, TN 37312

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: White Platinum Tri-coat M Description: Used 2017 Ford F-250 Super Duty Lariat Crew Cab 4WD for sale - $48,750, 14,055 miles with Navigation System, Leather Seats
https://static.cargurus.com/images/forsale/2018/05/02/13/41/2014_mazda_mazda5-pic-1360027198665720241-152x114.jpeg

2014 Mazda MAZDA5 Sport Used Cars in Cleveland, TN 37312

Fair Deal
$571 BELOW
CarGurus IMV of $10,223

Price: $9,652

Mileage: 88,287

Location: Cleveland, TN 37312

Average time on market: 30 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Crystal White Pearl Mica Description: Used 2014 Mazda MAZDA5 Sport for sale - $9,652, 88,287 miles
https://static.cargurus.com/images/forsale/2018/06/01/12/20/2015_buick_encore-pic-6386335595768208082-152x114.jpeg

2015 Buick Encore Used Cars in Cleveland, TN 37312

Fair Deal
$631 BELOW
CarGurus IMV of $17,131

Price: $16,500

Mileage: 24,315

Location: Cleveland, TN 37312

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2015 Buick Encore for sale - $16,500, 24,315 miles
https://static.cargurus.com/images/forsale/2018/05/26/06/15/2006_dodge_dakota-pic-41115140649899356-152x114.jpeg

2006 Dodge Dakota SLT 2dr Club Cab 4WD SB Used Cars in Cleveland, TN 37312

Fair Deal
$550 BELOW
CarGurus IMV of $8,050

Price: $7,500

Mileage: 135,602

Location: Cleveland, TN 37312

Average time on market: 17 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Blue Description: Used 2006 Dodge Dakota SLT 2dr Club Cab 4WD SB for sale - $7,500, 135,602 miles
https://static.cargurus.com/images/forsale/2018/05/03/01/43/2016_honda_hr-v-pic-1163601019379209261-152x114.jpeg

2016 Honda HR-V LX AWD Used Cars in Cleveland, TN 37312

Fair Deal
$340 BELOW
CarGurus IMV of $18,581

Price: $18,241

Mileage: 15,604

Location: Cleveland, TN 37312

Average time on market: 22 days Certified Pre-Owned: No Transmission: 7-Speed CVT Color: Modern Steel Metallic Description: Used 2016 Honda HR-V LX AWD for sale - $18,241, 15,604 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/06/13/11/33/2011_jeep_wrangler-pic-2513967946191480519-152x114.jpeg

2011 Jeep Wrangler Used Cars in Cleveland, TN 37312

Fair Deal
$613 BELOW
CarGurus IMV of $18,413

Price: $17,800

Mileage: 91,237

Location: Cleveland, TN 37312

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2011 Jeep Wrangler for sale - $17,800, 91,237 miles
https://static.cargurus.com/images/forsale/2018/06/19/02/02/2013_toyota_sienna-pic-8321340152651054981-152x114.jpeg

2013 Toyota Sienna LE 7-Passenger Used Cars in Cleveland, TN 37312

Fair Deal
$268 BELOW
CarGurus IMV of $16,268

Price: $16,000

Mileage: 79,919

Location: Cleveland, TN 37312

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Description: Used 2013 Toyota Sienna LE 7-Passenger for sale - $16,000, 79,919 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 27, 2018
kennethgeovanny
Staff very friendly and professional.
Response from current dealership:
Thank you for choosing Don Ledford Automotive as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Our customer care team is always thrilled to have such great feedback. To show our appreciation we have a gift for you on your next return.
Feb 28, 2018
GuruY4ZN8
Fast, friendly, excellent contact and very willing to help me find what I needed.
Response from current dealership:
Thank you for taking the time to share your experience with us! We will always work hard to make sure you get the service you deserve! We look forward to assisting you in the future.

Best Regards,
Don Ledford Team
Feb 7, 2018
Guru5ZKY3
They had already sold the vehicle but was still very friendly
Response from current dealership:
Thank you for your great review! Unfortunately that vehicle sold before we could assist you with it, however we do get new inventory daily and I would love to help you find another vehicle. I am the Internet Sales Manager here at Don Ledford, please give me a call at 423 497 9363 and I will do everything I can to find you the perfect vehicle! I look forward to working with you in the future!
Jan 20, 2018
These folks were awesome. Took time to explain features of car and business dealings were fair and honest.
0 people found this review helpful.
Response from current dealership:
Thank you Bert for sharing your experience with us! We work very hard to make sure every customer has the experience they deserve! We would love to give you a special gift on your next visit for your great review! We look forward to assisting you in the future.

Best Regards,
Don Ledford Team
Dec 5, 2017
Triplerider
I gave this dealer two stars because of the salesman. The dealer as a whole deserves no stars. They sold a truck out from under me after I provided them with my banks information and a deposit to hold the vehicle. They refused to run the card because I could not get there when they wanted me there (it was two hours away and I had taken off work the next day to drive there) and didn’t send the buyers order to my bank after they said they had. The management of this dealer is a 100% joke. A $1000 deposit should hold be able to hold a vehicle for a day.
Response from current dealership:
Hey! I am a manager here at Don Ledford in Cleveland and I was would love to discuss your experience a little more. I researched your information on the truck and I was unable to find the contact or deposit for our truck. I was only showing an email address for you and no phone number to contact you at. Your satisfaction is very important to us and if you would please give me an opportunity I would love to try and assist you with this. If you would like to give me a call at 423 476 9363, I will do everything I can for you! I really hope to hear from you soon!
Nov 14, 2017
ebonyc73
I contacted Don Medford about a car and they responded quickly
Response from current dealership:
Thank you for taking the time to give us a positive review. We try our best to provide quick responses to all of our customers, we know your time is very valuable! We are here to make your car search as easy as possible for you! Thank you for giving us an opportunity.

Best Regards,
Don Ledford Team
Oct 25, 2017
GuruZWZ4S
They were very helpful, professional and courteous.
Response from current dealership:
Thank you for taking the time to share your experience with us! We work very hard to make sure every customer has a great experience here. To show our appreciation, we have a special gift waiting for you on your next visit. Thank you for being part of our Don Ledford Family. We look forward to your next visit.
Oct 23, 2017
jr3278
I emailed the Dealer Sunday night and 1st am Monday morning I received a call from Amy Mack asking if I had any questions she could answer concerning the vehicle. I have worked with a few other salesman's in the pass and Amy by far was the most professional and knowledgeable of any. She always responded within a timely matter and if not for her responsiveness I would have not purchased this vehicle.
Response from current dealership:
Thank you for taking the time to share your experience with us! We work very hard to make sure every customer has a great experience here. To show our appreciation, we have a special gift waiting for you on your next visit. Thank you for being part of our Don Ledford Family. We look forward to your next visit.
Sep 16, 2017
They were real nice
Response from current dealership:
Thank you David for taking the time to give us a great review! Your satisfaction is very important to us! We look forward to working with you in the future!

Best Regard,
Don Ledford Team
Sep 9, 2017
Don Ledford motors contacted me immediately and were very helpful in trying to help me find a vehicle
Response from current dealership:
Thank you for taking the time to tell us about your experience! Here at Don Ledford, we work very hard to ensure every customer has a great experience! As a manager here, I would love to show our appreciation for your kind review  by giving you a special gift on your next visit! Thank you for being part of the Don Ledford family!
Sep 1, 2017
GuruDBC78
Bought our dream car
Response from current dealership:
Thank you for taking the time to tell us about your experience! Here at Don Ledford, we work very hard to ensure every customer has a great experience! I am so glad we were able to help you get your dream car! As a manager here, I would love to show our appreciation for your kind review  by giving you a special gift on your next visit! Thank you for being part of the Don Ledford family!
Jul 14, 2017
Staff was very helpful - in getting me to drive my car 250 miles roundtrip up there. After the long drive and much to do about nothing, they offered me $20K for my trade in when if they would simply asked me on the phone I would have told them if they wouldn't offer $50K we could stay friends and stay at home.
Response from current dealership:
I am very sorry you had a bad experience. We are unable to get an exact trade in value without seeing a vehicle, however I see there was a very large difference in value in your case.  I would love to check into this for you and discuss everything with you. I try my best to ensure every customer has a great experience with us.  If you would like to give me a call at 423 476 9363. I look forward to hearing from you!
Jul 5, 2017
Very smooth and easy transaction
Response from current dealership:
I'm glad you had a good experience with us here at Don Ledford! We appreciate you and hope to assist you in the future! If you need anything please feel free to always contact me at 423 476 9363.
Mar 9, 2017
Dealer didn't respond for 2 days then when they did I explained in had purchased a car elsewhere they sent me 5 responses asking for a review. So here is my review. Horrible and annoying!
4 people found this review helpful.
Response from current dealership:
I'm very sorry you had that experience with us in the past, I understand that had to be frustrating! I was not here then so I am not sure what happen, however I am the internet sales manager here at Don Ledford now and I will do everything I can to guarantee you have a great experience with us in the future if you give us another opportunity to make it up to you.  Please give me a call at any time 423 476 9363
Jan 20, 2017
jeannie25203
Friendly, upfront, and not pushy. I didn't buy the vehicle but I would consider buying from them
1 people found this review helpful.
Response from current dealership:
I am happy to hear you had a great experience!! I see you did not purchase a vehicle at your time of visit. Are you currently in the market for a vehicle? I am here to assist you in any way possible. I would love to go over some options with you that fit what are you looking for! Please give us a call at 423 476 9363.
Nov 28, 2016
They called i went and test drove. No more was said.
0 people found this review helpful.
Response from current dealership:
Thank you for visiting our dealership! Are you still in the market for a vehicle or do you have any questions I can help you with? I would love to assist you in your process. Thank you again! Please give us a call at 423 476 9363.
Read 6 old reviews
Feb 24, 2016
Responded quickly
0 people found this review helpful.
Response from current dealership:
I am glad to hear all your questions were answered quickly. If you need anything in the future please us a call at 423 476 9363.
Oct 14, 2015
Very satisfying experience i give them 5 stars.Sincerely, satisfied customer.
1 people found this review helpful.
Response from current dealership:
I am so happy to hear that!! Thank you for allow Don Ledford the opportunity to earn your business. If you need anything in the future please let us know. You can always reach us at 423 476 9363.
Sep 29, 2015
Responsive to inquiry and did call.
0 people found this review helpful.
Response from current dealership:
Great! I am glad all your questions were answered. If you need anything in the future please contact us at 423 476 9363. We would love to help you!
Jun 4, 2015
kbd429
Extremely helpful, good service dept. Fair value on vehicle. Salesman, Doug, Loan services, Simon, and Service Dept. Jeff all a pleasure to work with.
Response from current dealership:
Great! I am happy to hear you had a great experience and thank you for giving us an opportunity to earn your business. If you need anything in the future please let us know. You can always reach us at 423 476 9363
Feb 12, 2015
Inquired about it on a tuesday morning. Set up a test drive for thursday. Went to the dealer on thursday just to find out they sold the truck the previous saturday. Very unprofessional and unorganized. Very diappointing.
1 people found this review helpful.
Response from current dealership:
I am sorry you had a bad experience with us! I am certain if you give us an opportunity to earn your business now this will not happen! I  will make sure you have a great experience this time. I am the BDC Manager here and you can always ask for me! Please give me a call at 423 476 9363.  
Mar 7, 2012
I was very pleased with the ease and friendliness of the whole staff while purchasing this vehicle. It was so nice it was almost scary! I would consider doing business with this dealer in the future.
Response from current dealership:
I'm happy to hear you had such a pleasant experience with us!! We are here when you need anything!! Please give me call at 423 476 9363 with any questions you may have! I look forward to helping you in the future!

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