BMW of Chattanooga

6806 E Brainerd Rd
Chattanooga, TN 37421

Sales: (423) 218-4644

Service: (800) 738-6409

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https://static.cargurus.com/images/forsale/2018/06/10/12/03/2015_bmw_x1-pic-5752383542874039606-152x114.jpeg

2015 BMW X1 xDrive28i AWD Used Cars in Chattanooga, TN 37421

Great Deal
$3,635 BELOW
CarGurus IMV of $21,629

Price: $17,994

Mileage: 30,518

Location: Chattanooga, TN 37421

Average time on market: 41 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Blue Description: Used 2015 BMW X1 xDrive28i AWD for sale - $17,994, 30,518 miles with Bluetooth, Leather Seats, Aluminum Wheels, Ultimate Package, Climate Package
https://static.cargurus.com/images/forsale/2018/05/25/18/11/2017_infiniti_qx60-pic-5119539248067290554-152x114.jpeg

2017 INFINITI QX60 AWD Used Cars in Chattanooga, TN 37421

Great Deal
$4,280 BELOW
CarGurus IMV of $41,274

Price: $36,994

Mileage: 5,037

Location: Chattanooga, TN 37421

Average time on market: 39 days Certified Pre-Owned: No Color: Black Obsidian Description: Used 2017 INFINITI QX60 AWD for sale - $36,994, 5,037 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Cargo Package, Premium Plus Package, Premium Package, P01 Premium Package
https://static.cargurus.com/images/forsale/2018/06/12/21/43/2017_bmw_3_series-pic-4305865036373893866-152x114.jpeg

2017 BMW 3 Series 330i Sedan RWD Used Cars in Chattanooga, TN 37421

Great Deal
$6,080 BELOW
CarGurus IMV of $35,073

Price: $28,993

Mileage: 8,501

Location: Chattanooga, TN 37421

Average time on market: 66 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Gray Description: Used 2017 BMW 3 Series 330i Sedan RWD for sale - $28,993, 8,501 miles with Driver Assistance Package, Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package
https://static.cargurus.com/images/forsale/2018/06/13/21/23/2017_bmw_4_series-pic-5358606258891233235-152x114.jpeg

2017 BMW 4 Series 430i Coupe RWD Used Cars in Chattanooga, TN 37421

Good Deal
$3,525 BELOW
CarGurus IMV of $35,518

Price: $31,993

Mileage: 5,551

Location: Chattanooga, TN 37421

Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: White Description: Used 2017 BMW 4 Series 430i Coupe RWD for sale - $31,993, 5,551 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/29/02/18/2015_bmw_3_series-pic-8518936933889127757-152x114.jpeg

2015 BMW 3 Series 328i Sedan RWD Used Cars in Chattanooga, TN 37421

Good Deal
$2,477 BELOW
CarGurus IMV of $20,469

Price: $17,992

Mileage: 33,450

Location: Chattanooga, TN 37421

Average time on market: 27 days Certified Pre-Owned: No Color: White Description: Used 2015 BMW 3 Series 328i Sedan RWD for sale - $17,992, 33,450 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/14/01/41/2007_dodge_nitro-pic-3624714122207695528-152x114.jpeg

2007 Dodge Nitro SLT 4WD Used Cars in Chattanooga, TN 37421

Good Deal
$1,677 BELOW
CarGurus IMV of $6,670

Price: $4,993

Mileage: 149,189

Location: Chattanooga, TN 37421

Average time on market: 22 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Black Description: Used 2007 Dodge Nitro SLT 4WD for sale - $4,993, 149,189 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2015/12/10/17/19/2011_toyota_avalon-pic-5508402412235576899-152x114.jpeg

2011 Toyota Avalon Limited Used Cars in Chattanooga, TN 37421

Good Deal
$1,312 BELOW
CarGurus IMV of $16,293

Price: $14,981

Mileage: 45,914

Location: Chattanooga, TN 37421

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2011 Toyota Avalon Limited for sale - $14,981, 45,914 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/06/18/35/2017_jeep_grand_cherokee-pic-3725408285870380979-152x114.jpeg

2017 Jeep Grand Cherokee Limited 4WD Used Cars in Chattanooga, TN 37421

Good Deal
$2,106 BELOW
CarGurus IMV of $35,088

Price: $32,982

Mileage: 9,375

Location: Chattanooga, TN 37421

Average time on market: 47 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Diamond Black Crystal Pearlcoat Description: Used 2017 Jeep Grand Cherokee Limited 4WD for sale - $32,982, 9,375 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/07/06/18/26/2017_subaru_outback-pic-9138920844310263471-152x114.jpeg

2017 Subaru Outback 2.5i Premium Used Cars in Chattanooga, TN 37421

Good Deal
$1,578 BELOW
CarGurus IMV of $26,560

Price: $24,982

Mileage: 9,036

Location: Chattanooga, TN 37421

Average time on market: 48 days Certified Pre-Owned: No Color: Carbide Gray Metallic Description: Used 2017 Subaru Outback 2.5i Premium for sale - $24,982, 9,036 miles with Bluetooth, Adaptive Cruise Control, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/29/02/18/2014_bmw_3_series-pic-4660145533987345321-152x114.jpeg

2014 BMW 3 Series 328i xDrive Sedan AWD Used Cars in Chattanooga, TN 37421

Good Deal
$2,092 BELOW
CarGurus IMV of $22,084

Price: $19,992

Mileage: 34,042

Location: Chattanooga, TN 37421

Average time on market: 73 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Silver Description: Used 2014 BMW 3 Series 328i xDrive Sedan AWD for sale - $19,992, 34,042 miles with Bluetooth, Aluminum Wheels, Navigation System, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2018/06/19/01/59/2015_cadillac_ats-pic-7219656847440034966-152x114.jpeg

2015 Cadillac ATS 2.0T Luxury RWD Used Cars in Chattanooga, TN 37421

Good Deal
$1,712 BELOW
CarGurus IMV of $17,705

Price: $15,993

Mileage: 63,458

Location: Chattanooga, TN 37421

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Crystal White Tricoat Description: Used 2015 Cadillac ATS 2.0T Luxury RWD for sale - $15,993, 63,458 miles with Bluetooth, Leather Seats, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/07/07/01/44/2017_ford_edge-pic-2893952781512323311-152x114.jpeg

2017 Ford Edge Titanium AWD Used Cars in Chattanooga, TN 37421

Good Deal
$1,639 BELOW
CarGurus IMV of $27,631

Price: $25,992

Mileage: 31,128

Location: Chattanooga, TN 37421

Average time on market: 47 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2017 Ford Edge Titanium AWD for sale - $25,992, 31,128 miles with Bluetooth, Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2014/08/28/04/57/2013_hyundai_santa_fe-pic-6503209266090275942-152x114.jpeg

2013 Hyundai Santa Fe Sport 2.4L FWD Used Cars in Chattanooga, TN 37421

Good Deal
$1,107 BELOW
CarGurus IMV of $13,088

Price: $11,981

Mileage: 94,517

Location: Chattanooga, TN 37421

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Twilight Black Description: Used 2013 Hyundai Santa Fe Sport 2.4L FWD for sale - $11,981, 94,517 miles with LE Package, Bluetooth, Leather Seats, Popular Equipment Package, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/06/23/11/2011_jeep_wrangler-pic-4581987816569262102-152x114.jpeg

2011 Jeep Wrangler Rubicon 4WD Used Cars in Chattanooga, TN 37421

Good Deal
$1,668 BELOW
CarGurus IMV of $23,649

Price: $21,981

Mileage: 64,616

Location: Chattanooga, TN 37421

Average time on market: 35 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Flame Red Description: Used 2011 Jeep Wrangler Rubicon 4WD for sale - $21,981, 64,616 miles with Remote Start, Aluminum Wheels
https://static.cargurus.com/images/forsale/2015/10/04/08/07/2016_bmw_3_series-pic-6694022052500051569-152x114.jpeg

2016 BMW 3 Series 328i Sedan RWD Used Cars in Chattanooga, TN 37421

Good Deal
$1,824 BELOW
CarGurus IMV of $26,805

Price: $24,981

Mileage: 24,662

Location: Chattanooga, TN 37421

Average time on market: 45 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Blue Description: Used 2016 BMW 3 Series 328i Sedan RWD for sale - $24,981, 24,662 miles with Sport Package, Bluetooth, Leather Seats, Aluminum Wheels, Navigation System, Premium Package
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 15, 2018
Absolutely flawless transaction! Will use again for sure!
Jul 9, 2018
1junya
After many inquiries with other dealerships BMW of chattaoogna was very proactive in securing my vehicle and worked hard at making the financing effortless..thank you John and Parnell...
Jul 4, 2018
Great dealership. Everyone was very helpful. Best car buying experience!
Jun 28, 2018
It was really good no wasted time
Jun 20, 2018
KiddRobbie
Very efficient transaction. The paperwork was ready before I arrived and no aggressive up sell tactics. Best buying experience I’ve had
May 31, 2018
Very helpful and good to work with, gave me a great price on the car
May 16, 2018
Responded quickly and provided additional information as requested.
Apr 8, 2018
mrich1965
Returned emails and called when they said they would.
Response from current dealership:
Mrich1965, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Chattanooga! We are always more than happy to assist you if anything else comes up. Take care!
Mar 28, 2018
They were very helpful Dealer DOC Fees to expensive ...
Response from current dealership:
Terry, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Chattanooga! Please let us know if there is anything else we can do for you; we are more than happy to help!
Mar 27, 2018
Jimmie Griffin
The sales person was very helpful & willing to help wit any questions or concerns that I had while viewing this vheicle. He was aslso helpful in suggesting other options. Overall I’d say it was a pleasant experience.
Response from current dealership:
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Mar 17, 2018
Good followuo
Response from current dealership:
Donna, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Chattanooga!
Mar 6, 2018
Rainier_657
car sold before I could look at it. They contacted me, and were very polite.
Response from current dealership:
Rainier_657, we are glad we could help! We hope to be of service to you again in the future.
Best wishes,
BMW of Chattanooga
Mar 2, 2018
Guru5F3GP
30
Helpful, courteous
Response from current dealership:
Hi Guru5f3gp, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Feb 27, 2018
Very cordial. I had a nice conversation with rep. He wanted to be helpful and wasn't pushy. Great people.
Feb 17, 2018
awcruse
5
Good experience. Bought a 2011 Audi S5.
Response from current dealership:
Awcruse, we are so pleased you enjoyed your visit to BMW of Chattanooga! We look forward to your next visit! Take care!
Feb 11, 2018
They called and were nice.
0 people found this review helpful.
Response from current dealership:
Mike, thank you for taking the time to leave a review for us at BMW of Chattanooga. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jan 15, 2018
We made an offer via the website. The salesman invited us in to take a look and then had the sales manager inform us there was no way they could come close to our offer. We wasted our time and theirs.
3 people found this review helpful.
Response from current dealership:
Greg, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (855) 815-0769 when you have a chance. Thank you, and we look forward to hearing from you.
Rob Dale, General Manager
BMW of Chattanooga
Dec 14, 2017
Responding very well. Friendly and helpful
Response from current dealership:
Dennis, thank you so much for the positive review! Stop by and see us anytime. Have a fantastic day!

-Your BMW of Chattanooga Team
Nov 18, 2017
Car was no longer available, they did suggest other options
Response from current dealership:
Hello Kent, thank you; we appreciate your feedback!
-Your BMW of Chattanooga Team
Nov 10, 2017
Great in ever way
Response from current dealership:
Tk, thank you for sharing your positive experience about your visit with us at BMW of Chattanooga! We are always more than happy to assist you if anything else comes up. Take care and come back to see us anytime!
Oct 9, 2017
Jazzman2
The dealership responded right away to let me know the vehicle had sold and offered several other vehicles for review as well as let me know if they received other like vehicles
2 people found this review helpful.
Response from current dealership:
Jazzman2, we are so pleased you enjoyed your visit to BMW of Chattanooga! Thanks so much for the awesome review, we hope to see you again soon!
Sep 12, 2017
They contacted me immediately after my inquiry. I had actually inquired about another listing at the dealership also. I actually purchased the 2015 Chrysler 200 S that was listed from them. It was an outstanding experience. Customer service was great! Had a wonderful buying experience.
1 people found this review helpful.
Response from current dealership:
Jeremy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Chattanooga. We truly appreciate the feedback and  hope to see you again! Have a great day!
Sep 6, 2017
sconyersj
Just talked on the phone. Decided theirs was not the car for me, but they were friendly, helpful, and good about returning calls.
1 people found this review helpful.
Response from current dealership:
Hi Sconyersj, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care and come see us anytime!
Aug 30, 2017
Brittany Cook was of terrific help. Would recommend her to anyone!
Response from current dealership:
Steve, thank you for taking the time to leave a review for us at BMW of Chattanooga. We're happy we could meet your expectations! We will be sure to let Brittany know she did a great job. Have a wonderful day and come back anytime!
Aug 13, 2017
Great experience and awesome service. We didn't get this car but did purchase am SUV from them. Parnell and Sam both helped us and we left very happy.
1 people found this review helpful.
Response from current dealership:
Troy, we're so glad that we were able to go above and beyond your expectations at BMW of Chattanooga. Please let us know if there is anything else we can do for you; we are more than happy to help!
Aug 12, 2017
Very responsive.
Response from current dealership:
Hlou, we are so pleased you enjoyed your visit to BMW of Chattanooga! We're so glad you found our team to be very responsive. Please let us know if there is anything else we can do for you; we are more than happy to help!
Aug 7, 2017
The dealer had my car cleaned and ready when we arrived at the dealer ship with a VIP tag hanging in the window that had my name on it. There was no hassle. Gary our salesman was very professional and the service was prompt . and the final price was fair.
3 people found this review helpful.
Response from current dealership:
Brian, we're happy you found our staff to be so supportive during your experience here at BMW of Chattanooga. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a wonderful day and come back anytime!
Aug 1, 2017
Our sales person Gary was a fantastic person to deal with and he made the buying experience simple and easy. The whole team at the dealership was friendly and customer coco. We are very pleased with our experience.
2 people found this review helpful.
Response from current dealership:
Stephanie, we're happy you found our staff to be so supportive during your experience here at BMW of Chattanooga. We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Jul 27, 2017
We had to drive across state lines to test drive the car. Dealer had everything ready and waiting for us. It was a pretty smooth transaction and we love our Durango!
1 people found this review helpful.
Response from current dealership:
Liz, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Come back to BMW of Chattanooga anytime!
Jul 20, 2017
Very courteous and answered all questions to my satisfaction.
1 people found this review helpful.
Response from current dealership:
Hi, Hugh! Glad to hear we could help you with your questions. Thanks for the review!
Jul 12, 2017
joekobitz
Very honest stuck by their word fantastic vehicle
1 people found this review helpful.
Response from current dealership:
Hi Joekobitz, thank you for taking the time to leave a review for us at BMW of Chattanooga. We're happy we could meet your expectations! Have a wonderful day and come back anytime!
May 24, 2017
Great!
1 people found this review helpful.
Apr 30, 2017
Excellent customer service Keith Rawls answered all my concerns. I was in an out of the dealership with my vehicle in less than an hour. Even offered to deliver it to my front door.
2 people found this review helpful.
Apr 21, 2017
Awesome dealership. Conducted 95% of the deal on line. The two ladies I worked with were very helpful online and over the phone. After all paperwork was completed, the car was serviced, picked up and coming From Tennessee, to Florida in less than 7 days .
2 people found this review helpful.
Apr 12, 2017
Very good
1 people found this review helpful.
Apr 5, 2017
Casey T. contacted me within 24 hours, by phone and email. She took the time to help me narrow my choices down to one model and found both new and used cars for me to consider. I haven't bought anything yet, but their prices were better than I have found elsewhere. Once I decide to spend my money on a BMW, I will be contacting this dealership first!
2 people found this review helpful.
Mar 19, 2017
Exceptional, friendly and helpful. Very good experience.
1 people found this review helpful.
Mar 1, 2017
I had the opportunity to work with Chastity and Andy at BMW of Chattanooga and received great customer service. Although the car I was looking at sold before I could make an offer I was still impressed with their dedication to service. It's great to see people actually still care about it.
1 people found this review helpful.
Feb 1, 2017
Chastity was very helpful and followed up quickly. I didn't purchase the vehicle, but a pleasant experience!
Feb 1, 2017
Dealer contacts were very responsive and quick to respond. I did not follow up after a couple of contacts. I found a car that meet my needs and much closer for me to travel to look at it.
1 people found this review helpful.
Jan 24, 2017
Great to work with!!
Jan 16, 2017
IR29
Response was immediate. I was provided with all requested info.
Jan 14, 2017
Prompt and pleasant contact
Dec 12, 2016
Donx1x
Super
Dec 2, 2016
Return my email and sent pictures as requested. I did not deal with them any other way.
Nov 28, 2016
Great experience
Nov 13, 2016
Cody Bowman took great care of me and I got a great car at a fair price!! I can't recommend them highly enough!
Oct 8, 2016
Did not provide the pricing information and wanted me to go over there for a test drive. Not interested without knowing the price of the car which I offered and was looking for.
1 people found this review helpful.
Sep 23, 2016
daledodson
very helpful Highway work ended up going with a different car
Aug 26, 2016
Car price is set with no negotiation. I haven't received information I requested about he car. I've had talks with 3 different salespersons.
1 people found this review helpful.
Aug 25, 2016
Very professional
Aug 13, 2016
They had the car we where looking for but it was not ready go when we got there on a Saturday. They rush it threw inspection and we were able to buy it and drive it 11hrs home.The people are friendly and easy to deal with. We had a very good sales man (Sergio).Very nice cars at this Lot.
1 people found this review helpful.
Aug 8, 2016
They responded timely and were quite helpful in assessing my trade-in. A real pleasure to work with
Jul 25, 2016
HelenLewis
What an awesome dealership ! I drove from Chicago IL with my daughter and her boyfriend . We got there 2 hours after the dealership closed, and Andy and David were so gracious to wait on us. I got a great deal on my Infinity QX50! I'm lovin it!
1 people found this review helpful.
Read 47 old reviews
Jul 17, 2016
quick reply
May 22, 2016
A class act very professional . We did not come to terms on the vehicle mostly because my wife didn't want a white car the numbers given by them was very agreeable
1 people found this review helpful.
May 14, 2016
The experience was pleasant and professional.
May 13, 2016
Responded quickly. Friendly.
May 6, 2016
They responded promptly and several times thereafter, but the vehicle was sold.
Apr 1, 2016
Andy was very professional, but they have a no negotiation policy.
2 people found this review helpful.
Mar 13, 2016
Responded quickly and was willing to work a deal.
Mar 7, 2016
Very professional, helpful, and easy purchase!
Feb 25, 2016
Quick response by eSales, prior sales advisor I bought from before followed up quickly as well.
Feb 2, 2016
Responded and managed to find another jeep that I love.
Jan 24, 2016
Very open, prompt, responsive, and transparent. Clear communication and helpful.
Jan 23, 2016
I contacted in timely matter. I feel the sale person was friendly and was helpful. I just decided that wanted not be in that much debt.
Jan 21, 2016
Could not have been treated better. Dealership is excellent.
Jan 7, 2016
They were fine, but the car was sold.
Dec 23, 2015
Prompt and professional. Provided me additional information not found on the website
Dec 15, 2015
Good follow up but from three different people so I was confused as to who was the commissioned person. I am sensitive to that.
Dec 2, 2015
quick response
Nov 18, 2015
Very friendly. Required a phone just to submit a question and called my phone after I specifically asked them not to. The girl who called was friendly and understanding of my request, so no harm done.
Oct 22, 2015
Terrible and unacceptable. I corresponded via email with an esales associate four times. I was told that the 2003 Camry I wanted to test drive would be ready and waiting on me as well as any other cars in my budget. After spending two hours taking three different buses just to get there to look at this Camry, I arrived. No one knew I was coming. No one had anything ready for me to look at and the very Camry I wanted to test and hoped to purchase wasn't even in inventory. It was on its way to an auction and not for sale. Yet still on their website with pics, specs, carfax, price, etc. That experience was completely unacceptable.
Oct 16, 2015
Great service!
Sep 24, 2015
good follow up
Sep 20, 2015
Awesome! Just could not find the vehicle I wanted.
Jul 31, 2015
Awesome.
Jul 24, 2015
They have been very helpful.
Jul 24, 2015
They made a mistake on what should have been my original order. However, they honestly owned up to it and more than made it right. The car that they replaced it with was an even better deal and more appropriate + the sales advisor added a couple of freebies to sweeten the deal. All in all, worth the 90 min trip and very easy people to deal with.
Jul 6, 2015
They responded promptly, but I decided not to purchase the vehicle due to it having too many miles.
Jun 19, 2015
Asked if the vehicle in question was still available; received e-mail detailing vehicle in question along with additional vehicles for consideration. Got dressed and drove all the way from Atlanta to Chattanooga, after speaking on phone with representtive from dealership. Received voice mail from dealership as I pulled into their lot stating a deposit had been placed on the vehicle I was interested in. Immediately called back to dealership while in their lot and left voice mail stating I was already there and would be heading back to Atlanta.
Jun 10, 2015
Provided all information that I asked for in a timely manner, but I just decided on a pathfinder instead of the Ramada they had on there lot. No complaints, very respectful and helpful.
May 31, 2015
Gary was so helpful and nice.
May 21, 2015
Had a good experience purchasing my first car at bmw nice people.
Feb 2, 2015
ajones399
I am single and live out of state, but I need to keep the payment low. As a result, the manager applied a credit to offset the transport fee which surprised me because their price was the best within four states for the vehicle I wanted. They are good people and easy to work with!
Jan 25, 2015
Responsive, nice price, friendly folks
Jan 11, 2015
By far the most outstanding customer service I've ever received from a car dealership. I would highly recommend BMW of Chattanooga to anyone who places customer service as a high priority.
Dec 1, 2014
Wouldn't negotiate price.
Dec 1, 2014
Menes4
great
Aug 12, 2014
Quick and easy purchase. Good customer service from start to finish. They even called a week later to check in.
Jun 28, 2014
SoddyD
Pushy, I was given a take it now or leave it ultimatum. No deal!
Jun 20, 2014
Excellent sales and service team! Gary Ridge, Chastity and Cooper were fantastic; I spotted the car the car on line through CarGurus Chastity and Gary immediately responded; I made an appointment to see the car the next morning and it was exactly the condition and MINT JEWEL that I had been looking for and they represented it to be. Gary and Cooper wrote an awesome deal and beat the financing I had already pre-approved. Great company and team to deal with!
Apr 12, 2014
Aaron and Cooper were awesome to do business with!
Feb 20, 2014
Prompt and up front pricing.
Feb 19, 2014
Very nice, very helpful, and not overbearing.
Apr 24, 2013
None eventful.
Mar 5, 2013
Poor general customer service. I bought my BMW in Charleston SC. Much better customer service.
Mar 2, 2013
Nik stanke was great I would use his expertise in helping me buy or locating my family & friend a BMW
Sep 5, 2012
Purchased a 2008 M3 sight unseen from BMW of Chattanooga and we live in Washington. The car showed up, as stated by the BMW Dealer, in perfect condition. We couldn't be happier with them. They went through a whole gamut of drills to satisfy my mind that this car wasn't misused mechanically and the body & interior were pristine to forgo the fact that we were not flying down to inspect the car before purchasing it. NICE JOB guys!!!
Sep 2, 2012
Overall the buying experience was good, we dealt with a real nice youngman Jonathan which I felt was as honest as He was allowed to be as a car salesman. My only problem was with after getting into the financial office the next sales pitch begins, the extended warranties, first we start with the extra maintenance warranty which I declined, next we go into another warranty which I had never heard of before they supposedly covers tires, and all sorts of other things that could possibly go wrong with the car, the interior carpet, seats, etc. sounded good but I am always skeptical about these type of things, so I declined it , then the finace lady gave me a $500 discount on it, should have been a red flag, but she just kept on trying to sell it, i was under the impression that from what she was telling me that this warrantie was so wonderful I couldn't afford to pass it up, so I bought it, it was getting late and we needed to get on the road home so I just wanted to get the paperwork finished and get going, I asked if there were anything to look at as to what was covered etc., but there wasn't. Anyway after getting home the next day and started to look over all the paperwork I found the warranties and started reading on the back all of the fine print and I knew I had been had, needless to say I was pretty upset at that point espectially after going on line and looking at all of the complaints from these compaines Easy Care was one of them that had many complaints that when you try to get them to pay for something there is a lot of hoops to jump through and most of the time it is not covered for some reason are another. When I purchased this warrantie I was under the impression that it was another BMW warrantie which I thought had to be good, didn't relize and was never told that we are now talking about a 3rd. party companie if so I would never had purchased it. Anyway I made my call back to the dealer and spoke with the finace lady and was told that these warranties are not cancelable and that also it was rated by the BBB as an A+ companie which they are but they have had many complaints just because they have all been settled doesn't mean it was in the customers favor it just meant that they had been settled according to the BBB standards to keep there rating at A+, but that is easy to understand as well, I am sure it is a money game...... If you look at BankRate.com it will tell you exactly what these warranties are a big money maker for the dealer and useless for the consumer. Needless to say at this time they I am supposed to be getting a refund on the purchase price of the warranties the last time I spoke with the finace lady so we will see. So Beware when you purchase a car from any dealer they are selling these type warranties at all of them from the comments that I found on line and you are just throwing your hard earned money away for nothing. Do your research.
Jul 15, 2012
They responded but they have not answer my Last request

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