Crown Motors

196 Regent Blvd
Holland, MI 49423

Sales: (616) 312-2272

Service: (616) 394-5595

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Average time on market: 55 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: White Diamond Tricoat Description: Used 2014 Chevrolet Equinox LTZ AWD for sale - $20,495, 27,465 miles with Sunroof/Moonroof, Aluminum Wheels, Safety Package, Navigation System
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2014 Honda Accord Sport Used Cars in Holland, MI 49423

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Mileage: 39,200

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Average time on market: 31 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Hematite Metallic Description: Used 2014 Honda Accord Sport for sale - $15,399, 39,200 miles with Alloy Wheels
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2014 Cadillac SRX Performance AWD Used Cars in Holland, MI 49423

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2014 Mazda CX-5 Sport AWD Used Cars in Holland, MI 49423

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2014 Honda Accord Sport Used Cars in Holland, MI 49423

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CarGurus IMV of $16,801

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Mileage: 33,063

Location: Holland, MI 49423

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: White Orchid Pearl Description: Used 2014 Honda Accord Sport for sale - $15,799, 33,063 miles with Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 20, 2017
Excellent!!!
Is this review helpful? Yes | No
Nov 6, 2017
Excellent, able get get all required info online or via phone. Appreciate complementary ride from airport to dealership..
Is this review helpful? Yes | No
Nov 1, 2017
We had a very positive experience with Crown Motors and our salesman, Chris Koorey. We ended up buying the Mazda CX-9 and love it.
Is this review helpful? Yes | No
Oct 15, 2017
The internet department stated via email that the used car salesman was ready to and willing to negotiate. When he got there it was a different story. Every question was answered however when it was time to negotiate the sales manager was not willing to budge. At the end, I stated that this was the forth dealership that I had been to and had made my decision and it was not the vehicle at this dealership. The folks were professional but weren't ready to make a deal until I told them that I made my decision. The next words from them was what do we have to do today to get you in this vehicle. Too late, no thank you.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Crown Motors:

Andrew, we apologize for any miscommunication on our part. We're glad you gave us the opportunity to work with you and are happy you made a purchase on the vehicle you wanted, even though it was not with us. We appreciate your feedback and look forward to another opportunity to do business in the future.
Oct 3, 2017
GuruDFQ1F
Was a Great dealing with Crown Motors. Very friendly sales and financing staff. And a Beautiful dealership. Would defiantly recommend them to my friends. Treated like family very knowledgeable and answered all our questions.
Is this review helpful? Yes | No
Sep 29, 2017
JeffB1970
Very detailed and knowledgeable and professional
Is this review helpful? Yes | No
Aug 21, 2017
DebbieTherese
The Sales rep and Sales Manager were very nice but I was not able to view the car we went to see after driving just under an hour to see it. We found the vehicle on carguru and spoke with the dealership about the vehicle and made arrangements to see it that afternoon. When we arrived we asked to see the car we had called about and they "could not find it" They had many other cars similar but could not find the one we came to see. I called the next day to see if they "found it" and they said it had been sold apologizing for the mix up. The vehicle is still listed on carguru so it may be just a fluke but it looks like a bait and switch to me. Not sure this is a trustworthy dealership.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Crown Motors:

Debbie, our sincerest apologies for the inconvenience. We pride ourselves on excellent communication, however we failed to communicate with our team when the vehicle was sold. We appreciate the time you took to visit our dealership and wish you all the best in your car shopping experience. Our sales manager will also be reaching out to you to extend his apologies for your inconvenience.
Aug 8, 2017
Very responsive to our inquiry. Had the car ready when we arrived even though they were swamped on a Saturday afternoon. Highly recommended!
Is this review helpful? Yes | No
Aug 2, 2017
They were very friendly and answered any questions we had.Taylor spent a lot of time with me showing me how to use all the gagets and told me to call him anytime if I had any questions
Is this review helpful? Yes | No
Jun 30, 2017
They were very responsive and pleasant
Is this review helpful? Yes | No
Jun 13, 2017
The people I dealt with there are very nice. Buying experience from them was also very good.
Is this review helpful? Yes | No
May 31, 2017
Very friendly and professional. Would buy from them again.
Is this review helpful? Yes | No
May 17, 2017
Someone emailed/called me a day later. I contacted at night.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 25, 2017
GuruWVHZ
Great
Is this review helpful? Yes | No
Apr 13, 2017
The sales staff was excellent. Lee took the best care of us as well as Shawn who helped us with financing. I would highly recommend them to buy a car from.
Is this review helpful? Yes | No
Apr 6, 2017
Sebring_1225
Called back promptly
Is this review helpful? Yes | No
Feb 13, 2017
I really enjoyed the salesman that I worked with and I feel that I got a good deal on this car. The only issue that I really disliked was the way they handled financing by automatically including an expensive auto warranty program into the payments. I also found out that I could get a MUCH better rate than I was quoted as the "very lowest" by the dealership. FIND YOUR FINANCING ELSEWHERE IF IT'S AN OPTION!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 4, 2017
Everything worked perfectly . Today had to add air to drivers side front tire but probably due to very cold weather . Had all tires checked ~ Everything ok . Rating very high although tea, cheese & crumpets were not presented at closing . Rating @ 4.8 .....
Is this review helpful? Yes | No
Jan 23, 2017
Friendly customer service!
1 of 1 people found this review helpful.
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Dec 21, 2016
williefree7
5
The dealer on several attempts tried to meet my expectations with the price of the vehicle. There was no way we could have come to an agreement that these guys didn't factor in. Needless to say, we weren't able to meet my budget, but the effort trying to get there was appreciated.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 1, 2016
They stayed open late to accomodate our needs.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 12, 2016
Very helpful. Willing to find a car for me. It is about 3_4+ hrs from me so I didn't pursue
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 7, 2016
Kyle and the team at Crown Motors made buying the car easy.
1 of 1 people found this review helpful.
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Jul 18, 2016
It was OK had to wait for the title papers over 2 hrs
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 13, 2016
Rickg35
Great
1 of 1 people found this review helpful.
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May 26, 2016
Very honest gentlemen to work with. I went to a lot of dealers and was very pleased with the men I worked with at crown
1 of 1 people found this review helpful.
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Apr 28, 2016
Excellant! We purchased the car!
Is this review helpful? Yes | No
Apr 27, 2016
Gahuyge
Dealer never found the color that I wanted to look at.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 25, 2016
They contacted me by e-mail and by phone. I set up a test drive but the car was sold before I made it to the dealership.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 15, 2016
Very polite,not high pressure.
2 of 2 people found this review helpful.
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Mar 2, 2016
Salesman dont keep business cards in their pocket so you need to follow them inside to get one. Simple get you in the door trick.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Crown Motors:

Our team makes every effort to create a no pressure experience for our customers.  We’re sorry that this salesperson forgot to carry his cards this particular day, it’s not a practice for us.
Feb 13, 2016
Salesperson was very knowledgeable and offered any help they could.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 4, 2016
Great experience and ended up buying from this dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2016
Got an initial email, but there was no follow up when I inquired. I think the car has been sold, but I was expecting to be told one way or another since it's a 3 hour trip one way to visit that dealership.
Is this review helpful? Yes | No
Read 18 old reviews
Nov 22, 2015
Good follow up.
Is this review helpful? Yes | No
Jun 16, 2015
Dealer's price shown on cargurus.com is the price for their employees they are $1,000s higher for everybody else.
1 of 1 people found this review helpful.
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Apr 7, 2015
initial contact with Internet coordinator was fantastic as well as the young salesman I was paired with. It wasn't until the used car manager got involved that the deal went south and the pressure tactics were utilized. None of them original by the way .........Truck had been on the lot for 45 days but he had someone else who was miraculously interested in the Truck that same evening???
Is this review helpful? Yes | No
Mar 1, 2015
Good
Is this review helpful? Yes | No
Feb 28, 2015
Cars in bad conditions. They are selling like a very good deal. Without tell you the truth.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 14, 2014
Was promptly contacted after leaving inquiry. Persistent.
Is this review helpful? Yes | No
May 25, 2014
beebeebabyblue
Great communication.
Is this review helpful? Yes | No
Mar 20, 2014
Friendly, patient, informative sales staff! Highly recommended!
Is this review helpful? Yes | No
Jan 14, 2014
judithann
Promptly replied to my email. Provided a ride for me to see the car.
Is this review helpful? Yes | No
Sep 4, 2013
Great communication.
Is this review helpful? Yes | No
Jul 25, 2013
kbafna23
Regular follow-ups & good support & help, very friendly.
Is this review helpful? Yes | No
Jun 13, 2013
Mitch Stevens is a great saleman.
Is this review helpful? Yes | No
Jun 1, 2013
They had already sold the car but they were very nice when they told me the car had been sold. I will call on them again.
Is this review helpful? Yes | No
Apr 23, 2013
Not to happy with sales person. Van is nice but would not go back to this dealership
Is this review helpful? Yes | No
Nov 29, 2012
They responded very quickly and kept in contact with me in regards to what I was looking for. I ended up buying a bit closer to home but I would shop here again!
Is this review helpful? Yes | No
Sep 13, 2012
were wonderful to deal with. bought car!
Is this review helpful? Yes | No
Jun 20, 2012
called back right away
Is this review helpful? Yes | No
May 31, 2011
Crown Mtrs was very professional and thorough and very informative on their cars. Just to far away to deal on pricing.
Is this review helpful? Yes | No

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