Crossroads Ford

4500 Whitehill Blvd
Prince George, VA 23875

Sales: (804) 409-8179

Service: (877) 331-9951

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CarGurus IMV of $38,440

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Mileage: 12,676

Location: Prince George, VA 23875

Average time on market: 18 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2016 GMC Acadia Denali for sale - $36,797, 12,676 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Chrome Wheels
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2012 Ford Fiesta SE Hatchback Used Cars in Prince George, VA 23875

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2016 Ford Escape Titanium AWD Used Cars in Prince George, VA 23875

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2017 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Prince George, VA 23875

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CarGurus IMV of $42,656

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2011 Ford Expedition EL XLT Used Cars in Prince George, VA 23875

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Location: Prince George, VA 23875

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2011 Ford Expedition EL XLT for sale - $13,488, 147,622 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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2014 Ford F-150 STX SuperCab Used Cars in Prince George, VA 23875

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CarGurus IMV of $26,455

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Mileage: 22,847

Location: Prince George, VA 23875

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2015 Chevrolet Camaro 1SS Used Cars in Prince George, VA 23875

Fair Deal
$430 BELOW
CarGurus IMV of $27,425

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Location: Prince George, VA 23875

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2015 Ford F-150 XLT SuperCab 4WD Used Cars in Prince George, VA 23875

Fair Deal
$320 BELOW
CarGurus IMV of $33,255

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Location: Prince George, VA 23875

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2013 Ford Focus SE Hatchback Used Cars in Prince George, VA 23875

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Location: Prince George, VA 23875

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2015 Ford Mustang GT Used Cars in Prince George, VA 23875

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CarGurus IMV of $30,749

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Location: Prince George, VA 23875

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2013 Ford Edge Limited Used Cars in Prince George, VA 23875

Fair Deal
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CarGurus IMV of $16,861

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Location: Prince George, VA 23875

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2015 Honda Pilot EX-L 4WD Used Cars in Prince George, VA 23875

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2015 Chevrolet Impala 2LTZ Used Cars in Prince George, VA 23875

Fair Deal
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CarGurus IMV of $24,312

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Mileage: 33,090

Location: Prince George, VA 23875

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2015 Ford F-150 XLT SuperCab 4WD Used Cars in Prince George, VA 23875

Fair Deal
$46 ABOVE
CarGurus IMV of $32,951

Price: $32,997

Mileage: 15,398

Location: Prince George, VA 23875

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Copper Description: Used 2015 Ford F-150 XLT SuperCab 4WD for sale - $32,997, 15,398 miles with Bluetooth, Backup Camera, Off Road Package, Chrome Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 9, 2017
30
They have contacted several times, but trying to sell vehicles to me I have not asked about
Is this review helpful? Yes | No

Response from Crossroads Ford:

My apologies Mr. Raymond..I have made the adjustments in your account so you will not be contacted about this anymore.
Jun 15, 2017
Good price and great help
Is this review helpful? Yes | No

Response from Crossroads Ford:

Thanks Carlos we aim to please ;-)
May 9, 2017
Yes, by email. Was told the vehicle was undergoing checkout and inspections and would be available soon for test drive, etc. Did not hear from them so inquired about a test drive, was told that the vehicle instead went to auction and was no longer available. Would NOT do business with them again.
Is this review helpful? Yes | No

Response from Crossroads Ford:

We do apologies for that Tim, that was an administrative mistake our part as discussed. Once we did the mechanical inspection we found that this vehicle was not safe for retail purchase. As you know we stand behind the vehicles we sell, so if it is unfit for retail purchase we can't make it available to the public.
Jan 22, 2017
Concord_1049
Perfect
Is this review helpful? Yes | No
Jan 17, 2017
Very responsive, even though we didn't buy a car from them. Extremely professional, and accommodating. Would definitely buy a car from them.
Is this review helpful? Yes | No
Jan 12, 2017
Dealer responded quickly, but car was listed as manual transmission when it was an automatic which was a deal breaker for me.
Is this review helpful? Yes | No

Response from Crossroads Ford:

Our apologies Michael, we have fixed that issue :-)
Aug 6, 2016
Dealers do not like pricing a trade via internet (Understandably so) however that was what I was requesting provided all the information along with the VIN and pictures and still would not provide any information until I came into the dealership. That trip I was not making until I was sure that we could get where I needed to be. Nobody is willing to take the next step. Not sure why as if there car is not what I want I simply would not take it if mine is not what I explained the deal is simply off There are many dealers and I found one willing to work with me
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 7, 2016
Great experience. Excellent customer service and even emailed and called after purchase several days later for follow up. Kenny was great!
Is this review helpful? Yes | No
May 4, 2016
Mr. Turner was very helpful. Didn't purchase this vehicle.
Is this review helpful? Yes | No
Mar 6, 2016
Truck wasn't for sale it was their lot maintenance truck .they said there was a glitch in their system.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 2, 2016
After searching for months, I found this vehicle. I just love love my GMC. My salesman was not pushy,I test drove the vehicle and once we returned to the dealership I explained I wanted to drive that one off the lot. After a couple of hours I pulled off the lot in it!! Dealership was nice and clean and everyone I spoke with was very friendly. Thanks again Josh my salesman he was very professional and honest!!
Is this review helpful? Yes | No
Dec 30, 2015
This dealership had a used car that I was interested in for my son. We swapped emails and phone calls for a week. My son visited the dealership and test drove the car. We could not come to terms on price. The administrative fee was $699 which they would not eliminate. This morning I was emailed to call them they were ready to deal. They met my price and management accepted my offer verbally. We agreed that I would drive the 90 miles to purchase the vehicle by closing time, pay and and take delivery. A couple of hours later I received a call from the salesman that he was sorry they sold the car to another customer. I am a person who expects a person or business to honor their word. Crossroads Mazda in Prince George, Virginia apparently does not honor their word. If you are dealing with this dealership, BEWARE of their shoddy business practices.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Read 2 old reviews
Jul 19, 2012
justinjohnson
I bought a truck from here and everything about the experience was horrendous. I bought it with 2 caveats. 1: they fix the driver's side rear view mirror (it was rattling), 2: it came with a remote start, after market, but the previous owner showed them how to work it and the sales guy forgot so he was going to call him and get a walk through, so it would work. We agreed, and I purchased the vehicle and was going to go home and pick the vehicle up the following day, once the work was done to it. Mind you, it's a 3 hour round trip from my home to the dealership and they knew this. The next evening I called to make sure it was ready, they said it was, I came back out and nothing had been done to it except the sales guy pulled down a portion of the trim to try and get the remote starter working and left it that way, with wires hanging out and the trim pulled back. He told me the mirror had to be ordered and he hadn't gotten in touch with the previous owner, or tried actually, about the remote start, but he assured me he would, and if he couldn't, when I came back out to get the mirror installed he would have a new remote start installed at the same time. I drove off in my new (to me) truck and my wife followed me as we headed home. When I got in the car the tire pressure warning light was on and I planned on getting air at a gas station closer to home. About 15 minutes into the trip the alignment started to go and the steering wheel pulled hard right. 5 minutes later, the Check Engine light came on. 10 minutes after that I get pulled over for having a brake light out (this was JUST inspected btw). 20 minutes after that my wife, who was following behind me, calls and tells me "something flew off your car" - I pulled over and realized the rain guards in the rear had blown off and the two up front were dangling. And after that the parking brake light came on while I was driving, which usually means the brakes are incredibly worn down. When I left, 1 light was on. When I got home an hour or so later, the parking brake light was on, which caused the trac control and abs lights to come on, the check engine light was on, the maint reqd light was on and tire pressure warning light was on. So basically, ALL of the warning lights were on. Needless to say I was beyond the normal angry and the next day I get a call from the sales guy who tells me his sales manager is unwilling to replace the remote starter and mirror (although I bought the car on that premise) - BUT - he would replace one or the other, and, he looked and thought it would be easy to tighten up the screws under the mirror and would've done it himself had he had a screwdriver handy. So I called the lead sales guy, who was my initial contact and who received part of the commission, he told me he wasn't there, he couldn't help. Easily the least professional and classless business I've ever dealt with and the epitome of why the car sales business has such a terrible reputation, which I was actually told by their credit manager, "We know this business has a less than glamorous reputation, and as a Christian backed organization we do everything we can to change that perception by treating our customers right, so you don't have to worry about that". Oh, and 3 days after I had it, the rear license plate fell off because they used screws that were too short to hold the license plate and their self promoting license plate cover. The screws fit just fine with that gone. Takes some of the stench off of the car with that gone too.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 24, 2011
Large dealetship. Friendly and not too pushy. Had a good experience despite personally despising buying new cars.
Is this review helpful? Yes | No

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