Hyman Brothers Automobiles West Broad

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8066 W Broad St
Richmond, VA 23294

Sales: (804) 747-7007

Service: (804) 747-4090

Today 9:00 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 12, 2018
I would never recommend this dealership!! I gave them a thousand dollar deposit on a van and they sold it to someone else.
1 people found this review helpful.
Jun 5, 2018
Purchased a low mileage car from them in April. They claimed it had not been reconditioned, but I discovered soon afterward that the wheels and tires were damaged and poorly repaired. After initially agreeing to compensate me for repair of the damage, they cut off all communication. I filed a claim with the BBB which included all supporting email correspondence. They continued to make false statements about documented facts. Do not trust this dealer.
1 people found this review helpful.
May 31, 2018
Salesman was VERY UNPROFESSIONAL. Lied. Said they would replace spark plugs and brakes and other maintenance done but denies ever saying so. Pressured us into purchasing vehicle after we changed our minds on another one. And continued calling via threeway call with an insurance company. He also Inquired personally about my used vehicle i was selling and requested MULTIPLE test drives that lasted hours and did not bring car back in the same condition.
1 people found this review helpful.
Apr 11, 2018
Apr 8, 2018
Sales person that contact me was not trying to give me service at all just tryed to low ball me on my trade in and told me there only competitor was and go check with there so I did there was a truck half the miles for 4K more with a 2k more trade in value will not return and this would have been my second buy from this location
Apr 7, 2018
Greatly helpful. We ended up buying the vehicle.
Mar 7, 2018
Brandon Brooks
These guys were great. They worked hard over two days to get me the vehicle that I wanted. Definitely recommend.
Feb 15, 2018
Very good experience. The price was no haggle. I did not buy but it was a fair price and they were helpful. I found a 2016 that I bought.
Dec 18, 2017
RC was great! Process was quick and easy. We love our new SUV. Definitely will purchase from Hyman Bros again in the future.
Nov 18, 2017
They responded very quick and answered all the questions I had. Thanks
Sep 15, 2017
Aug 4, 2017
The salesman emailed me when they had a price change . I decided to move up to a later model
0 people found this review helpful.
Jun 11, 2017
Test drove the Acura. Came back the next day with documented information showing that the car was overpriced and was ready to make make a deal and buy. It wasn't until then that I was told that the dealer has a no haggle policy. Very disappointed and will never shop with dealer again.
5 people found this review helpful.
Jun 9, 2017
They were nice to deal with but we could not come to an agreement with my trade in on my car.
1 people found this review helpful.
Jun 5, 2017
Great ,When I arrived Antoine had the car ready for test drive.Thus far I am pleased with my purchase.Good job Antoine!!!!!
Jun 5, 2017
Very responsive
May 10, 2017
Great experience
May 5, 2017
De Andre was very attentive and informative.
Mar 1, 2017
Friendly people but they are stubborn because they want way to much money for a car, and will not negotiate with you. I own a dealership and I wish I had the luxury to get exactly what I put a car up for, but thats not reality. It is impossible to get a fair deal because all their cars are overpriced. They need to let people make offers, you will sell more cars like that.
13 people found this review helpful.
Dec 30, 2016
Outstanding professional easy to work with.
1 people found this review helpful.
Dec 5, 2016
Outstanding service and great communication.
Sep 29, 2016
Quick response, email me with the information I wanted. Hoping the price could be less when I ask. but It is what it is.
1 people found this review helpful.
Sep 6, 2016
Read 25 old reviews
Jul 3, 2016
great experience received a response quickly
Jun 25, 2016
Good customer service although he didn't want to negotiate price.
3 people found this review helpful.
May 28, 2016
Hyman Bros. salesman called me and was very pleasing to talk with,he even followed up a couple days later with a phone call. l.
1 people found this review helpful.
Apr 30, 2016
The representative that I exchanged texts with was very nice and not pushy. He answered all of my questions and invited me to come test drive the car at my convenience. Very pleasant and comfortable feeling while dealing with them.
Mar 29, 2016
Contact was fast and professional
Mar 13, 2016
It was good just didn't care for the car? The salesman was very informative about the car had admired that car for years and finally drove it and it wasn't very practical for me.
Feb 20, 2016
Not willing to negotiate on price
7 people found this review helpful.
Feb 12, 2016
Great sales staff great cars. Simple as that
Feb 8, 2016
Friendly and responsive during our limited email exchanges
Feb 8, 2016
This dealership always have cars over priced and is never willing to reduce the price while working with a customer. They do respond immediately.
8 people found this review helpful.
Aug 14, 2015
Quick professional response. Pleasant to deal with.
Jul 20, 2015
five star customer service, a honest dealer for honest buyers.
Jun 27, 2015
Montey was great!
Jun 24, 2015
Bought 2013 Lacrosse with 8500 miles. Good experience.
May 11, 2015
Test drove two cars...neither were fully prepped for sale
Feb 10, 2015
Was told car was in great condition asked for photos of any scratches, I was told there were none. Personal inspection of car revealed scratches on front and rear bumpers and doors in addition to damage front right bumper where vehicle struck something. I asked reduced price by only $1000 and to have vehicle painted and I would buy on the spot....I was turned down flat.
1 people found this review helpful.
Oct 16, 2014
Very responsive and a pleasure to deal with. Would not budge on price.
Sep 21, 2014
The response to my querry was quick and very professional.
Aug 26, 2014
From initial contact to final pick up if vehicle, the process was professional and efficient. Made car buying a pleasant experience!
Aug 25, 2014
The contact was friendly and all questions were answered promptly. However, I found a vehicle locally (within 20 miles) to match my needs.
Aug 4, 2014
i purchased this car, cd player was broken, hyman bros stated, this is not covered, cost $276 to be repaired.
Feb 15, 2014
Prompt contact........no negotiation!
Response from current dealership:
Hyman Bros. offers a whole new way to buy a used car. We have low, no haggle prices clearly posted on every vehicle for peace of mind. Everyone gets the same fair price up front. Our best price, - the lowest price - is often hundreds below book value. We take the guess work out of buying a used car. It's a negotiation-free, pressure free, revolutionary new way to buy a quality pre-owned vehicle! Our process is simple, our prices and quality do the selling. Compare our low-mileage cars and you will see exceptional value.
Jun 18, 2013
We bought a great 2008 Saturn Outlook for a great saleman Joseph Taylor.
Mar 15, 2012
I was really excited about getting this corvette, for a retirement gift, after 23 years in the military. I looked forward coming after talking to the salesperson Hamilton. He was the only positive in otherwise wasteful 2 ½ hours being there. I was greatly disappointed in the way I waited and sat there waiting on an answer or denial for purchasing this car. After two hours I came to the conclusion if you are not writing a check for the full amount or wearing a suit then you pretty much sight-seeing there. I had my young son there so show him with hard work and dedication you can get the car of your dreams but they shattered that dream and really humiliated me there. I will get my dream car (Corvette Z06) but will never go there again or recommend anyone there. Very Unsatisfied patron!
Feb 25, 2011
I can't say enough about Steve, The guy was honest and up front with me through the entire deal! My van was delivered in less than 24hrs from the time it was picked up in Richmond VA. to my front door in Toledo OH. "A Deal is a Deal" with these guys!

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