Crossroads Ford

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2351 Route 9 West
Ravena, NY 12143

Sales: (518) 756-4000

Service: (877) 846-1922

Today 8:00 AM - 8:00 PM
(Open Now)
Show business hours
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Dec 6, 2017
GuruD356C
Excellent
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Oct 17, 2017
Crossroads quickly responded to me letting me know the vehicle I was looking at had just been sold. They did however have another vehicle similar to what I was looking for which we purchased. Very pleasant people to work with -NO HIGH PRESSURE SALES PITCH!!! Mike Gollinger was a great help and terrific salesman!!!!
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May 24, 2017
Mike was great, drove the truck to my residence so I could test drive. Got deal done fast with no strings attached.
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Jan 16, 2017
Good but car was no longer available
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Dec 28, 2016
Great dealer. Sales staff was very respectful and recognized this was a special sort of car with a unique customer base. Did nothing to the car without consulting me first (besides doing a stellar job of prepping the car). Sales experience was relaxed and didn't push third party warranties (they only sell manufacturer warranties). Checked out the car on Thursday and drove the car home on Friday (the next day).
1 of 1 people found this review helpful.
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Aug 4, 2016
Great experience. Ended up buying 2011 crv instead
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Apr 24, 2016
My salesman was Mike Gollinger. It was a pleasure and easy dealing with Mike. While speaking with him prior to the purchase he kept in touch with me regularly and was available by phone anytime I called to ask questions. I prepared to buy the Ford Lariat and Mike over nighted all the paperwork to my wife and I. Drove from Ontario NY on 4/16 to pick up my 2008 Ford F350 truck at there Ravena location. Arrived the morning of the 16th and was signed and driving home within an hour. Mike also recommended a restaurant for my boys and I to have breakfast. Good suggestion! About a hour and half into the return trip, we pulled over at a rest stop and when we came back to the truck there was a small puddle under the rear differential of the vehicle. I gave Mike a call and he asked me some questions about what we had observed. He asked if I wanted to come back and I asked if that was necessary as I could have it fixed locally. It was a small enough puddle that we both decided I could probably make it home without any issues. Another hour later, we stopped again and found the puddle larger and more pronounced. I again called Mike and he was very apologetic and asked what I wanted to do. I was within 100 miles of home and I suggested a tow home to a local Ford dealer to have it fixed. Mike was great about the situation, very agreeable and eager to do whatever I wanted to do for the vehicle. He assured me that Crossroads would pay for any repairs that were necessary and would pay for the tow as well. The vehicle was towed that evening and completed repaired at my local dealer on Tuesday of that week. The bill was handled by Crossroads and I and my family love the truck and would recommend Mike and Crossroads for there conscientious handing of the process and the repairs. Thanks Mike for all your efforts!
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Read 3 old reviews
Jul 31, 2014
Got back to me right away when I contacted them through your site.
0 of 1 people found this review helpful.
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May 23, 2014
Great willing to help
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Apr 15, 2014
I could not have been treated more professionally. I recommend them highly. They were honest and timely.
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