Metro Ford Sales Inc.

Internet Approved, Blue Oval Certified, Quality Checked

3601 State Street
Schenectady, NY 12304
Map & Directions

Sales: (518) 692-6240 Service: (518) 382-1010

Today 9:00 AM - 8:00 PM (Closed Now)
Show business hours

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Dealer Details

Metro Ford Sales Inc.

15 reviews
Today 9:00 AM - 8:00 PM (Closed Now)
3601 State Street
Schenectady, NY 12304

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 29, 2019
Great experience and I bought the car.
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Nov 24, 2019
Sold they were very very pleasant. I dealt with Katie very sweet. I was going to trade in a BMW M3 and tried to forward pictures and kept getting rejected. By the time I got her managers phone and sent them to the phone was about a week in the car had been sold not a big deal.
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Nov 24, 2019
The dealership was very helpful in finding me the right vehicle
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Aug 15, 2019
Provided very good support
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Aug 6, 2019
Metro plays all the usual dealership games. Pretending my offer was way too low when it wasn't. Getting me to the dealership multiple times and then never making a counter offer. Trying to get me into a 6 year loan on a vehicle that was already 7 years old! Bait and switch from one vehicle to a Ford. You name it they tried it! My advice would be to stay away.
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Mar 29, 2019
We are still looking for exactly what I want. Darlene has been such a pleasant person to work with and I am hopeful she will find me my Escape!!
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Mar 1, 2019
Was a good experience except when I went to pick up the car the windshield had been cracked so had to make arrangements to get it replaced. Also we told them about some mold on the seatbelts that was there and we were told they would take care of that but they never did . The car could have been a lot cleaner was really disappointed in that.
0 of 1 people found this review helpful.
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Nov 29, 2018
Extremely helpful ! Vince and JT are the best!!
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Sep 30, 2018
Excellent customer service (sales), never felt pressured although the finance department gave me a little round around but was very happy in the end.
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Aug 11, 2018
The dealer replied right away and sent photos
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Jul 29, 2018
The salesperson was great, but there was a features I wanted and the vehicle didn't have.
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Jul 7, 2018
Prompt response was already in process of purchasing from another dealer.
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Jun 9, 2018
Nice people. Answered all my questions but won't negotiate on price. Their prices are high so I walked away.
1 of 1 people found this review helpful.
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Mar 20, 2018
They got back to me right away and the sales people were very nice to speak to,
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Feb 19, 2018
Very nice car and nice people to deal with Thanks Jenn
1 of 1 people found this review helpful.
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Jan 25, 2018
Good communication. Nice van but too expensive.
2 of 2 people found this review helpful.
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Dec 17, 2017
I would but a car from Metro Ford.
1 of 1 people found this review helpful.
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Sep 7, 2017
Dealer was polite and informative, even after we found the vehicle we wanted at another dealer.
1 of 3 people found this review helpful.
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Aug 30, 2017
They contacted me several times but would never answer my original question.
2 of 2 people found this review helpful.
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Aug 20, 2017
Outstanding replies and service. Have used Metro in the past years and have always been very happy. My son also has purchased a car with Metro and he is also happy. Thank you.
2 of 2 people found this review helpful.
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Aug 4, 2017
first time I was there, there was an argument on the sales floor between a service detailer and a salesperson about money. Then another salesperson had an incident happen which he was yelling on the sales floor, swearing using many 4 letter words, as I left the dealership I had to walk through a group of salespeople smoking at the front entrance. It was the most unprofessional experience I've ever had. they had me drive down a second time, with the thought they would work on the price, they deceived me and did not move off the price they gave me over the phone. NOT A PROFESSIONAL DEALERSHIP
6 of 6 people found this review helpful.
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Jul 25, 2017
Gave the info I needed and didn't keep calling. Would definitely contact again.
1 of 1 people found this review helpful.
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Jul 9, 2017
Responded quickly, hard to deal over email
2 of 2 people found this review helpful.
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May 16, 2017
Dealer contacted me within an hour of sending request to set up a test drive. Went to dealer the next day and car was exactly as described. Ended up buying it that same day.
1 of 1 people found this review helpful.
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Mar 13, 2017
The car I was interested in had been sold, but they made every effort to get me into another one. They were polite, professional and very accomodating. Most important to me was that they listened to me and what I wanted. As soon as they get a car that meets my criteria, they will notify me.
2 of 2 people found this review helpful.
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Nov 3, 2016
Eager to sell, fast response
2 of 2 people found this review helpful.
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Oct 7, 2016
Quick response to my inquiry.
2 of 2 people found this review helpful.
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Aug 9, 2016
Quick response, went in the next day for a test drive. After four months of searching for a truck I was pleased with the condition of this F350. Sat down with the salesman and made the deal. Nice truck at the right price. I'd recommend this dealer.
1 of 1 people found this review helpful.
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Jul 28, 2016
Very good response. Did not buy there as dealer was not willing to negotiate price or provide a warranty.
3 of 3 people found this review helpful.
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Jul 18, 2016
Good place to buy your first or second car best people in service
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Apr 16, 2016
Friendly
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Mar 29, 2016
Haven't deal with the dealer personally yet but I got a quick response from email.
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Feb 27, 2016
very professional
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Sep 17, 2015
Dealer very responsive, used info to get good deal from different dealership
1 of 1 people found this review helpful.
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Jun 29, 2015
Staff was very pleasant But they come back to the table lowballing your trade-in I went down the road and got $8000 more trade-in for my truck at Leah and when I drove the vehicle was not ready to test drive the brakes Were very bad and had a pulsation and I had to wait for the dealer to go put fuel in the truck it was not presentable But they are very attentive if you're looking to get water or coffee while you wait
1 of 1 people found this review helpful.
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Jun 23, 2015
Grear follow up, unfortunately they didn't have the truck I was looking for.
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May 22, 2012
Dan ketchum made my first car purchase extremely easy and smooth. They had me in the car that day. Will definitely refer people to this dealership and Dan.
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