Courtesy Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

7 Swope Autocenter Dr
Louisville, KY 40299

Sales: (502) 373-8296

Service: (502) 410-0676

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https://static.cargurus.com/images/forsale/2018/04/13/11/56/2016_ford_explorer-pic-8405542706089606001-152x114.jpeg

2016 Ford Explorer XLT Used Cars in Louisville, KY 40299

Great Deal
$2,939 BELOW
CarGurus IMV of $26,349

Price: $23,410

Mileage: 33,364

Location: Louisville, KY 40299

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2016 Ford Explorer XLT for sale - $23,410, 33,364 miles with Bluetooth, Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/06/19/55/2015_hyundai_elantra-pic-8930026718954455367-152x114.jpeg

2015 Hyundai Elantra Limited Sedan FWD Used Cars in Louisville, KY 40299

Great Deal
$1,638 BELOW
CarGurus IMV of $14,548

Price: $12,910

Mileage: 20,137

Location: Louisville, KY 40299

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Desert Bronze Description: Used 2015 Hyundai Elantra Limited Sedan FWD for sale - $12,910, 20,137 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/18/20/12/2015_ford_f-150-pic-6719544681169273808-152x114.jpeg

2015 Ford F-150 Platinum SuperCrew LB 4WD Used Cars in Louisville, KY 40299

Good Deal
$2,595 BELOW
CarGurus IMV of $32,401

Price: $29,806

Mileage: 99,850

Location: Louisville, KY 40299

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2015 Ford F-150 Platinum SuperCrew LB 4WD for sale - $29,806, 99,850 miles with Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/12/22/37/2016_lincoln_mkc-pic-4764087269158450201-152x114.jpeg

2016 Lincoln MKC Reserve AWD Used Cars in Louisville, KY 40299

Good Deal
$2,433 BELOW
CarGurus IMV of $27,414

Price: $24,981

Mileage: 37,356

Location: Louisville, KY 40299

Average time on market: 52 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Tie Description: Used 2016 Lincoln MKC Reserve AWD for sale - $24,981, 37,356 miles with Navigation System, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/06/10/22/43/2014_chevrolet_silverado_1500-pic-7672884979831539381-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Louisville, KY 40299

Good Deal
$2,052 BELOW
CarGurus IMV of $26,862

Price: $24,810

Mileage: 74,558

Location: Louisville, KY 40299

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2014 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $24,810, 74,558 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/06/19/19/52/2017_chevrolet_silverado_1500-pic-7621117543209369156-152x114.jpeg

2017 Chevrolet Silverado 1500 LTZ Crew Cab 4WD Used Cars in Louisville, KY 40299

Good Deal
$2,952 BELOW
CarGurus IMV of $42,933

Price: $39,981

Mileage: 8,575

Location: Louisville, KY 40299

Average time on market: 53 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2017 Chevrolet Silverado 1500 LTZ Crew Cab 4WD for sale - $39,981, 8,575 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2018/05/08/19/42/2016_chevrolet_equinox-pic-6275666851210717560-152x114.jpeg

2016 Chevrolet Equinox LT FWD Used Cars in Louisville, KY 40299

Good Deal
$1,181 BELOW
CarGurus IMV of $19,445

Price: $18,264

Mileage: 15,581

Location: Louisville, KY 40299

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2016 Chevrolet Equinox LT FWD for sale - $18,264, 15,581 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/05/28/20/29/2016_ford_f-150-pic-623990689400145097-152x114.jpeg

2016 Ford F-150 XL SuperCab 4WD Used Cars in Louisville, KY 40299

Good Deal
$1,664 BELOW
CarGurus IMV of $28,535

Price: $26,871

Mileage: 25,819

Location: Louisville, KY 40299

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2016 Ford F-150 XL SuperCab 4WD for sale - $26,871, 25,819 miles with Bluetooth, Tow Package, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/20/09/05/2017_chevrolet_tahoe-pic-337677467493092293-152x114.jpeg

2017 Chevrolet Tahoe Premier 4WD Used Cars in Louisville, KY 40299

Good Deal
$2,474 BELOW
CarGurus IMV of $61,032

Price: $58,558

Mileage: 1,846

Location: Louisville, KY 40299

Average time on market: 65 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2017 Chevrolet Tahoe Premier 4WD for sale - $58,558, 1,846 miles with Sunroof/Moonroof, Remote Start, Navigation System, DVD Entertainment System, Suspension Package
https://static.cargurus.com/images/forsale/2018/05/11/12/31/2015_chevrolet_cruze-pic-1551376271157405968-152x114.jpeg

2015 Chevrolet Cruze 1LT Sedan FWD Used Cars in Louisville, KY 40299

Good Deal
$804 BELOW
CarGurus IMV of $13,750

Price: $12,946

Mileage: 14,342

Location: Louisville, KY 40299

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2015 Chevrolet Cruze 1LT Sedan FWD for sale - $12,946, 14,342 miles with Bluetooth, Backup Camera, Remote Start, RS Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/20/09/05/2014_gmc_sierra_1500-pic-4845146697284684859-152x114.jpeg

2014 GMC Sierra 1500 Denali Crew Cab AWD Used Cars in Louisville, KY 40299

Good Deal
$1,365 BELOW
CarGurus IMV of $30,677

Price: $29,312

Mileage: 95,725

Location: Louisville, KY 40299

Average time on market: 54 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Description: Used 2014 GMC Sierra 1500 Denali Crew Cab AWD for sale - $29,312, 95,725 miles with Bluetooth, Backup Camera, Trailer Package, Navigation System, Suspension Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/09/03/47/2011_dodge_charger-pic-5101763852424765974-152x114.jpeg

2011 Dodge Charger SE Used Cars in Louisville, KY 40299

Good Deal
$952 BELOW
CarGurus IMV of $13,672

Price: $12,720

Mileage: 54,087

Location: Louisville, KY 40299

Average time on market: 19 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Tungsten Metallic Clearcoat Description: Used 2011 Dodge Charger SE for sale - $12,720, 54,087 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/18/20/12/2015_ram_1500-pic-2006847844453279905-152x114.jpeg

2015 Ram 1500 Big Horn Crew Cab 4WD Used Cars in Louisville, KY 40299

Good Deal
$1,134 BELOW
CarGurus IMV of $27,410

Price: $26,276

Mileage: 43,094

Location: Louisville, KY 40299

Average time on market: 43 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Clearcoat Description: Used 2015 Ram 1500 Big Horn Crew Cab 4WD for sale - $26,276, 43,094 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/18/20/12/2015_kia_forte_koup-pic-4345618280345559856-152x114.jpeg

2015 Kia Forte Koup EX Used Cars in Louisville, KY 40299

Good Deal
$889 BELOW
CarGurus IMV of $12,671

Price: $11,782

Mileage: 29,226

Location: Louisville, KY 40299

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Description: Used 2015 Kia Forte Koup EX for sale - $11,782, 29,226 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/18/20/12/2008_honda_cr-v-pic-3263309430418184772-152x114.jpeg

2008 Honda CR-V EX-L Used Cars in Louisville, KY 40299

Fair Deal
$685 BELOW
CarGurus IMV of $10,095

Price: $9,410

Mileage: 104,888

Location: Louisville, KY 40299

Average time on market: 17 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Nighthawk Black Pearl Description: Used 2008 Honda CR-V EX-L for sale - $9,410, 104,888 miles with Leather Seats, Sunroof/Moonroof
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 16, 2018
PameG
Great experience with Courtesy Buick GMC.
Response from current dealership:
Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Apr 29, 2018
Very helpful, unfortunately not the color I was looking for.
Apr 24, 2018
GuruYCH5N
They were very nice, they made my car buying experience enjoyable
0 people found this review helpful.
Apr 22, 2018
DANNY HOPKINS
Informative. No pressure. I was well treated.
Mar 17, 2018
Their response was immediate. They were so kind and continually updated the information. Even though I could not find a car which I want, I really appreciate their attitude.
Dec 14, 2017
kyjunksmith
Staff friendly and helpful
Response from current dealership:
Thank you for giving us 5-stars. We hope to serve you again in the future. Happy New Year!
Oct 3, 2017
desger
I went to the dealership and bought this vehicle. We got great service from a friendly staff and a no hassle experience.
2 people found this review helpful.
Response from current dealership:
Thank you so much for leaving us 5 stars. These reviews mean a lot to us! Come back to visit if you ever need anything.
Sep 19, 2017
moneymike12
Professional, courteous, prompt, made my purchase of my GMC TERRAIN fast and easy, would definitely purchase from them again
2 people found this review helpful.
Jul 12, 2017
KDBerg
The salesman had told me if I wanted to come and see the vehicle I could put down a deposit and they would hold it for me to look at. I asked how much and if I chose to not purchase would I get the deposit back. He wasn't sure but would find out. After dealing with them off and on for over 4 hours over the phone and coming to a price, I told him we would be driving up to check it out and I asked him again how to put down a deposit and how it worked. He went to personally check out the vehicle for me and called me back to tell me that another salesman just took the keys out of his hand to show to someone else, but no worries because this person had test driven many vehicles and never buys. Again I told him I wanted to place a hold on the vehicle. He text me back 20 minutes later to say the vehicle sold. I think it was poor customer service on his part. All he had to do was take my deposit and hold the suv. Very unsatisfied as we had searched for a vehicle with this description for many weeks. We bought somewhere else.
3 people found this review helpful.
Response from current dealership:
Karen, we are sorry about the frustration you went through, but we are happy you found a vehicle that fits your needs. According to my investigation, the obstacle to securing the vehicle was the nonrefundable deposit. I am told there was concern if the vehicle was not to your liking when you came to visit that your nonrefundable deposit would be kept. Unfortunately, this was the only way to secure the vehicle. We understand that purchasing a car from far distances can present many challenges and we're sorry this is one of them. I understand that making a nonrefundable deposit is nerve wracking
 More ...
Jun 28, 2017
Guru5XN5
Quick to get back with me. Answered all my questions.
2 people found this review helpful.
Response from current dealership:
Wonderful! We are happy you received all the answers you needed!
Jun 9, 2017
GuruPYHD
Excellent and we did purchase the vehicle.
1 people found this review helpful.
Response from current dealership:
We are glad you had an excellent experience! Thank you for giving us a 5-star review.
Apr 30, 2017
Chris Blair was the sales consultant, great guy, kept me up to date with the whole progress. Chris & John Bell stayed late after work hours to take care of me. Greatly appreciated!!! I bought the vehicle!
2 people found this review helpful.
Response from current dealership:
Michael, thank you for your kind words and great review! We will pass your review to Chris and John. We appreciate your business. Please, let us know if you need anything.
Nov 22, 2016
they are working with me
1 people found this review helpful.
Response from current dealership:
Thank you so much for taking the time out of your day to leave this wonderful review! We will always do everything in our power to work with our customer and get you in the perfect vehicle.
Nov 4, 2016
A good truck buying day spent with Courtesy GMC
1 people found this review helpful.
Response from current dealership:
Every day is a good truck buying day here at Courtesy Buick GMC! Thank you so much for taking the time out of your day to leave a review. We love hearing from our customers because it helps us know what we are doing right! Thank you again, Brenda!
Aug 19, 2016
called and when I left to go check the car they called me to inform me the car sold. total waste of my time
1 people found this review helpful.
Response from current dealership:
Your frustration is completely understandable, especially when traveling from out of town to see a vehicle. Our hope is to grow from every good or bad experience with a customer, which is why your feedback is very important to us! So thank you for taking the time out of your day to write this review. Our goal is to make sure our customers are taken care of even after a sale, so if we failed to help you find what you were looking for we are truly sorry! Your time is very valuable, so we did everything in our power to get a hold of you when it had sold. Situations like these are a huge learning
 More ...
Jul 28, 2016
Was looking for a mazda cx5 and i liked the one they had but it was sold. Went back several times to make sure their sale we Stuart Singleton was very helpful.
1 people found this review helpful.
Read 31 old reviews
May 31, 2016
Bob is awesome.... I would like to say the staff there is awesome people.
1 people found this review helpful.
May 13, 2016
Was very responsive Very professional
1 people found this review helpful.
May 4, 2016
Have stayed in good contact, not too much and not to little
1 people found this review helpful.
Mar 24, 2016
Quick response
1 people found this review helpful.
Jan 25, 2016
Had a wonderful experience. Responded very quickly and treated me like family!
1 people found this review helpful.
Dec 27, 2015
Fair communication. Unwilling to negotiate, they might as well advertise prices as firm.
1 people found this review helpful.
Dec 16, 2015
The staff was great and saw me quickly when I made a last minute call. They offered me a great deal
1 people found this review helpful.
Dec 12, 2015
Second truck that I purchased from and they are great people and my salesman Chris is the best
1 people found this review helpful.
Dec 2, 2015
We started dealing ,they come back with no difference in price and added fees and said they had to do so much work to it they wouldn't come down wasn't impressed with them
1 people found this review helpful.
Oct 9, 2015
I got several phone calls & e-mail requesting I come by the dealership. They never answered my question. Lowest cash price.
Jun 4, 2015
Jan 16, 2015
all of sudden car was gone< but didn't help me at all.
Jul 16, 2014
The Dealer responded when I was interested in buying - which I did - but now I'm having some major problems with the car and can't find a person who will call me back. VERY dissaponted
Jun 22, 2014
fine. Just found something else
May 10, 2014
I would give them 5 stars but 4 is much more suited. The sales experience was a 5 and the salesperson was great. Had the vehicle one day and it broke down with a overnight stay at the dealership....I asked due to the problem that the vehicle be washed and cleaned because of transfer case problems and the underside of the vehicle and the backside of the vehicle was covered with oil. Repair was done but vehicle was never washed and cleaned....I went and purchased the degreaser and done the job myself along with a complete body wash with a coat of wax...it would have made a much better rating if the job was completed properly...
Mar 18, 2014
the sales man d hampton and his partner at gmc location was absolutely wonderful
Mar 11, 2014
They responded quickly
Sep 13, 2013
They were very nice, courteous, & pleasant to deal with.
Jul 1, 2013
email response prompt
Mar 14, 2013
They have just recently purchased Clapp Volkswagon. Sales, Finance and Service staff were all great. My sales person was Steven Mayfield. He was enthusiastic and helpful; not pushy. I would recommend this dealership to anyone looking for a new VW or other used vehicles.
Mar 8, 2013
While Sam Swope did not have the car I wanted, they were very responsive and helpful.
Feb 17, 2013
They were friendly, not pushy. I had both of my children with me and We were all treated very respectfully.
Dec 8, 2012
Swope sent me 2 emails back. I made an offer on their car. I never heard from anyone again.
1 people found this review helpful.
Nov 21, 2012
made offer, almost had a deal, car sold before i could respond, great dealer to deal with
Nov 2, 2012
I had an awesome experience when buying MY new car!!! I sent an email and about 5 minutes later I got a responce, that night I was test drving and the day after it was MINE :) everyone that worked with me were great. Awesome customer service, I'll definitely recommend everyone to go here!
Oct 19, 2012
Car was over priced salesman was pleasant and answered questions promptly.
Sep 27, 2012
Horrible experience. Dealer didn't respond for 3 days. To tell me that they had sold the car "yesterday". I actually went to the lot and looked around and no one there seemed interested to help me. I took my business else where and bought a car the same night at Bachman's lot right down the street. Horrible customer service. They must not want to sell any cars. I spoke with a colored gentleman at the Sam Swope that faces Hurstborne parkway was rude and didn't want to help at all. I will NEVER recommend anyone goes there. Horrible customer service!!
Sep 18, 2012
Dealer got back to me the next business day, even though the car had been sold the previous weekend.
Sep 16, 2012
ahmedsobhy
20
Good dealer
Jul 24, 2012
I made an appointment to go look at a 2009 Buick Lacrosse CX on a Saturday. However they sold it earlier in the week. Someone could have called and told me that they sold it so I didn't have to make the hour and a half drive to Clarksville, IN. The lady I was dealing with stated she didn't even know it had been sold. So that really aggravated me. But I'm glad I did make that drive still because I went to the KIA dealership right down the street and they were great to deal with and helped me find a great car. However I will not recommend anyone to go to Sam Swope Buick GMC in Clarksville, IN.
Jan 22, 2012
Pushy and aggrivated by my set budget price.

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