Conway Chrysler Dodge Jeep Ram

Only received a generic prewritten response that did not answer any of my questions. I wrote to them again and received the same canned response. Useless waste of time!

Great Service!

Honestly I’m very disappointed in this dealership. At first things started great as I started talking with Lee. He sends me pictures of the vehicle and I drove 3 hrs to buy it. When I test drive the vehicle, everything was fine on it except for the service suspension system light and it having 0% oil life. As we are now talking with Brandon, I make him aware of these issues I have before buying the truck and they stated that they would fix it. They bring the truck out and once I pull it off the lot, I first noticed that the brakes were squeaking. They didn’t do that at all while I was test driving it. Then I noticed that the truck doesn’t actually have Bluetooth as was advertised after driving to a Cadillac dealership up the street and they checked the VIN number. They stated that if the notification came back on to contact them but they have stalled on all of my calls. I finally get in touch with Lee and they just state that it was as is even though they stated that they fixed everything. Overall their customer service is piss poor and the general manager Russell was worse than than the salesman Lee. Definitely would not recommend dealing with them.

Went in for pre owned came out with brand new

Very helpful with my inquiry.

The person I dealt with was honest and to the point. I really wish the numbers worked out.

Outstanding

They email me immediately, to inform that the truck was there .

I drove almost 4 hours to purchase a car from Conway. The people at the dealership were nice and helpful. On the way home the check engiine light came and I notice the bottom of the touch screen was not working. I contacted Conway the next morning and they said warranty should cover it. I contacted my local dealership and made an appointment . The next day I took it in and the tech. .said a sensor on the bottom of the motor was broken and it wasn't covered because someone had hit something and broken it. It cost me $114 to have it fixed and the touch screen had to be ordered. That afternoon I cleaned my car up and found hotel keys. hair brushes. tooth brushes and all kinds of junk under the seats. I contacted Conway that evening about the $114 and the cleanliness of the car and now I don't exist. Not even an I am sorry. I will not buy from them again.

great experience addressed all my questions. too bad someone else was taking a test drive before me and bought the vehicle.

The representative from the dealership responded to my email immediately. Even though this vehicle ended up not meeting my needs, she presented me with some other options. The email contacts were informative and not pushy at all. If the dealer wasn't so far away from my home, I would have been more anxious to work with them.