Conway Chrysler Dodge Jeep Ram

2385 Church St
Conway, SC 29526

Map & Directions

http://www.conwaychryslerdodgejeep.com

Sales: (843) 865-8781

Service: (843) 365-7331

Today 8:30 AM - 7:00 PM (Open Now)

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Sales Reviews (17)

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Jul 1, 2019

Mary

Brandon Page was excellent. Not pushy. Which most sales persons are.

Mark helpful

Response from current dealership:

Thank you for the great feedback on one of our best team members

Jun 25, 2019

LaTasha

We purchased this Mustang for my Son today! Sherry was wonderful, and made sure that we were well taken care of. I recommend this dealership!

Mark helpful

Response from current dealership:

Thank you for the great recommendation and review

Jun 8, 2019

GuruWPPK5

Nice

Mark helpful

Response from current dealership:

Thanks for the 5 star review and your business

May 28, 2019

Mike

Responded really quickly

Mark helpful

Response from current dealership:

Thank you for the great feedback

Apr 19, 2019

JT_Cameron7

Inquired about a Nissan Altima on Wednesday noon. I got feed back Thursday morning around 7:30 am the car was available and I responded back to set up a test drive 45mins later but only to be told car was sold... after asking more questions about when was it sold to be told one of their 'employee bought it'... dry and no apology about the miss communication... hopefully this is not an everyday practice with the sales department

1 people found this review helpful.

Mark helpful

Response from current dealership:

The 2017 Altima is still available. A customer at one of our other dealerships wanted to look at it and compare it to another unit we had. We also have a 2018 Altima as well. Sorry for the miscommunication

Apr 2, 2019

Bill

Good people, good experience

2 people found this review helpful.

Mark helpful

Mar 13, 2019

GuruC8FD6

Great response time

2 people found this review helpful.

Mark helpful

Feb 17, 2019

Brad

Was disappointed that the car was unavailable to me, only explanation given was that it has issues.

1 people found this review helpful.

Mark helpful

Response from current dealership:

Issues usually means that the vehicle does not meet our requirements to be sold to the public. I would rather get 2 stars than have a problem with a customer over safety concerns

Feb 11, 2019

Debra

When I found the truck that was a good deal I contacted CarGurus and a dealer named Lee contacted me back. He communicate back and forth with me for as long as he thought I was coming and he had a sale. But when I explained we needed to wait for now I thanked him for his time and stated that when we could I would contact him to see what he had. I got nothing back,not a sorry we couldn't help you. NOT a call later or even a don't bother calling back. NOTHING. I was a future customer but not now. Just because you don't make a sale you can still respect them by at least replying to them.

1 people found this review helpful.

Mark helpful

Response from current dealership:

Please understand that our inventory turns quickly and a lot of times the person who has to put off the sale for one reason or another will find that the vehicle they looked at got sold. Just check and inquire when you see something you like and he will respond back with it’s availability.

Feb 9, 2019

Kenny

Quick replies, helpful info

1 people found this review helpful.

Mark helpful

Response from current dealership:

We appreciate your 5 star feedback

Feb 2, 2019

richie brown

good people

1 people found this review helpful.

Mark helpful

Response from current dealership:

Thank you for the positive feedback

May 28, 2018

Bill

Only received a generic prewritten response that did not answer any of my questions. I wrote to them again and received the same canned response. Useless waste of time!

4 people found this review helpful.

Mark helpful

Response from current dealership:

Our management team is reviewing this missed lead. We do appreciate your feedback as it helps us improve our processes. Sorry for the missed lead

Apr 4, 2018

Mskey0220

Great Service!

1 people found this review helpful.

Mark helpful

Response from current dealership:

Thanks for the great comment. I’ll make sure my service manager gets a copy of this too and thank you for servicing your vehicle with us.

Feb 19, 2018

Eqfuller

Honestly I’m very disappointed in this dealership. At first things started great as I started talking with Lee. He sends me pictures of the vehicle and I drove 3 hrs to buy it. When I test drive the vehicle, everything was fine on it except for the service suspension system light and it having 0% oil life. As we are now talking with Brandon, I make him aware of these issues I have before buying the truck and they stated that they would fix it. They bring the truck out and once I pull it off the lot, I first noticed that the brakes were squeaking. They didn’t do that at all while I was test driving it. Then I noticed that the truck doesn’t actually have Bluetooth as was advertised after driving to a Cadillac dealership up the street and they checked the VIN number. They stated that if the notification came back on to contact them but they have stalled on all of my calls. I finally get in touch with Lee and they just state that it was as is even though they stated that they fixed everything. Overall their customer service is piss poor and the general manager Russell was worse than than the salesman Lee. Definitely would not recommend dealing with them.

8 people found this review helpful.

Mark helpful

Response from current dealership:

I’m sorry you feel that way unfortunately when we sell a vehicle “AS IS” without a warranty at all, that’s exactly what it means “AS IS”. The majority of our vehicles have warranty on them and some have a full warranty as a matter of fact we are the county’s #1 FCA certified Pre Owned vehicle dealer.

Jan 21, 2018

Kevin

Went in for pre owned came out with brand new

0 people found this review helpful.

Mark helpful

Response from current dealership:

Wow! Ill bet everybody would like to do that. Congratulations and we appreciate your business.

Dec 15, 2017

perry

Very helpful with my inquiry.

Mark helpful

Response from current dealership:

We thank you for your business and good response.

Oct 30, 2017

John

The person I dealt with was honest and to the point. I really wish the numbers worked out.

Mark helpful

Response from current dealership:

We appreciate the chance to earn your business.Although we missed your deal, we would be glad to service your new vehicle

Read 13 old reviews

Jul 5, 2017

Bill

Outstanding

Mark helpful

Response from current dealership:

Thank you for the 5 star review

May 6, 2017

Adrian

They email me immediately, to inform that the truck was there .

Mark helpful

Response from current dealership:

Thank you for the good review. We have more trucks arriving daily so if you see another vehicle that you need more information on don't hesitate to check us out again. Also we just have been award the only Chrysler Dodge Jeep Ram dealer in Harry and Georgetown County that has the full line Certified Pre Owned Program

Jan 3, 2017

Wildman_08521

I drove almost 4 hours to purchase a car from Conway. The people at the dealership were nice and helpful. On the way home the check engiine light came and I notice the bottom of the touch screen was not working. I contacted Conway the next morning and they said warranty should cover it. I contacted my local dealership and made an appointment . The next day I took it in and the tech. .said a sensor on the bottom of the motor was broken and it wasn't covered because someone had hit something and broken it. It cost me $114 to have it fixed and the touch screen had to be ordered. That afternoon I cleaned my car up and found hotel keys. hair brushes. tooth brushes and all kinds of junk under the seats. I contacted Conway that evening about the $114 and the cleanliness of the car and now I don't exist. Not even an I am sorry. I will not buy from them again.

10 people found this review helpful.

Mark helpful

Response from current dealership:

I have investigated this review with my sales managers and find that Mr.Wildman came in and drove this vehicle twice. It had 130,000 miles on it and was sold "AS IS" in which the customer knew that and signed the appropriate Federal form. They told us that it was the lowest priced vehicle in the market so they bought it. The following day they called and ask the salesperson if he would replace a sensor and of course he neglected to due to the purchase "AS IS" law. Sorry Mr. Wildman feels that way about us however it did have high mileage and those vehicles have occasional i

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Sep 14, 2016

Kelvin

great experience addressed all my questions. too bad someone else was taking a test drive before me and bought the vehicle.

Mark helpful

Response from current dealership:

Thank you for the great review

Aug 1, 2016

bbrink12

The representative from the dealership responded to my email immediately. Even though this vehicle ended up not meeting my needs, she presented me with some other options. The email contacts were informative and not pushy at all. If the dealer wasn't so far away from my home, I would have been more anxious to work with them.

2 people found this review helpful.

Mark helpful

Response from current dealership:

Thanks for the good review

Apr 22, 2016

paul

The T&C was gone by the time they responded. The are looking for what I want.

Mark helpful

Response from current dealership:

We appreciate the review

Apr 20, 2016

James

Very helpful

Mark helpful

Response from current dealership:

Thanks for the great feedback

Apr 12, 2016

Dealer got back quickly to me about the vehicle. I'd already found one in the interim. Thanks for the reply.

Mark helpful

Response from current dealership:

We appreciate you shopping with us. Check us out in the future when you are ready to trade again

Feb 26, 2016

marcus

Contacted me hrs later on sunday

0 people found this review helpful.

Mark helpful

Response from current dealership:

We try to respond 24/7 if possible

Dec 10, 2015

Todd

great but I bought a car yesterday!

Mark helpful

Response from current dealership:

Thanks for the great feedback. When you are ready again check us out as we have inventory coming in dailey

Feb 10, 2014

DVR4

Asked specific questions and got inaccurate answers. Wasted a day and $$$. Honest answers would have saved time, money, frustration and yielded a positive feedback entry.

Mark helpful

Response from current dealership:

I'm sorry that you feel that way. Since 2014 when this happened, we have changed a lot of people and improved a lot of our internet processes.
I do appreciate your feedback because it helps me work on our weaknesses with our on line buying processes.

Aug 10, 2012

Quinton

Dealer was very helpful

Mark helpful

Response from current dealership:

Thank you for the feedback

Mar 20, 2012

Maria

EXCELENT, SERVICE.

Mark helpful

Response from current dealership:

Thank you for the great review

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Conway Chrysler Dodge Jeep Ram