Bernard Motorcar Company - Inc

1210 Cherry Rd
Rock Hill, SC 29732

Map & Directions

http://www.bernardmotorcar.com

Sales: (803) 599-3406

Closed Today (Sun)

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Sales Reviews (20)

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Aug 10, 2019

QueenBrittsyboo

They got back with me very quickly

Mark helpful

Jul 31, 2019

Angela

Very responsive and helpful.

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Jul 3, 2019

GuruBZK78

The response was quick and friendly. Mr. Bob Zupcic was very helpful and even asked me to make an offer. I was so taken back with this I just asked him to give me what he thought was fair to both of us. He did and I thought highly of him for that. I was looking for my son and this wasn’t the car for him but I liked it. Though we didn’t buy from him I can tell you I would if the right car came along. Bob is a good guy.

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Jun 9, 2019

Lynette

I had a great experience here. The process went smoothly and I didnt have any issues.

0 people found this review helpful.

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May 7, 2019

Sammy

Even though we bought a car somewhere else Bob was very accommodating and helpful in our search for the right car. I would highly recommend you consider his dealership.

1 people found this review helpful.

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Mar 28, 2019

Jason

Nice dealer, let me just take it for a drive and look at it. Good car looking experience.

3 people found this review helpful.

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Jan 6, 2019

Karolyn

Bob Zupcic was wonderful. Very helpful, quick, & efficient. I was under a great deal of stress with my old car getting totaled and working with Bernard motorcar company calmed my nerves! I can’t thank them enough!

3 people found this review helpful.

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Jul 19, 2018

Bobbie

They emailed me with the information I asked for in a prompt manner. I did not go for a test drive as the business is located to far away. Very prompt and encouraging response.

2 people found this review helpful.

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May 31, 2018

Narlie

Bob that works at the dealership called me in a timely matter and have been patient with me. Great person to work with and I’m glad I was able to find this company through CarGurus! Thanks

1 people found this review helpful.

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May 30, 2018

Rey

Very firm on price. Good communication

1 people found this review helpful.

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May 29, 2018

Cameron

Pleasant experience. I would work with them again.

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May 25, 2018

C-Jae

Great experience answered every question I had

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Apr 11, 2018

John

talked with them did not have time to visit

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Mar 14, 2018

Kevin

I didnt buy his car but the dude there was very nice.

1 people found this review helpful.

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Feb 24, 2018

Rhonda

They were very reasonable and helpful. They were not pushy at all .

1 people found this review helpful.

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Dec 17, 2017

Rick

Best car buying experience in my life! Bob and Bryan were both stand up guys and gave me a real fair deal and I love my new car! Also Jay Cutler to the Pro Bowl!!!

3 people found this review helpful.

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Dec 14, 2017

SSM123

Great experience. These guys are honest and efficient. Purchased many used cars in my day and will tell you this was the easiest of them all. Would choose this dealership over a 'big box' any day of the week. Have no reservations about recommending my friends for a fair deal. Give these guys a look--you won't be disappointed.

2 people found this review helpful.

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Dec 7, 2017

jim

Very good!

1 people found this review helpful.

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Oct 15, 2017

Janet

Very helpful. Full of accurate information. Already had the carfax report available. No hidden costs.

3 people found this review helpful.

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Sep 5, 2017

Trimaine

Responded quickly they qre great

3 people found this review helpful.

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Read 29 old reviews

Jul 17, 2017

Arden

They were quick to respond to me which I really appreciated.

2 people found this review helpful.

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Jun 27, 2017

rylieheath2301

Messaged me back after I messaged them and answered my questions.

6 people found this review helpful.

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May 8, 2017

Rebecca

Dealer handed me the keys and pointed in the direction of the car. The car had cigarette burns in the front and back seats and reaked of cigarette smoke, and was more expensive than comparable cars. Would never tell anyone to go there.

2 people found this review helpful.

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Response from current dealership:

Thanks for the honest feedback and are sorry for your disappointment in the vehicle. Even though we out-price nearly all of the competition on CarGurus by ensuring every one of our vehicles is listed as a Great or Good deal on the site, some of our vehicles will not always be immaculate one owner non smoker vehicles. This Camry was a previous smoker vehicle prior to us selling it last week, but still was a very nice car for someone else at a tremendous price with no doc fees!

Apr 27, 2017

jrector1125

Great customer service and overall experience!

2 people found this review helpful.

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Response from current dealership:

Thanks for your feedback on the dealership. Customer service is our top priority!

Apr 27, 2017

J.Johnson

Still haven't made a purchase, but great follow up and communication with them. Carfax available on website which was nice also.

3 people found this review helpful.

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Response from current dealership:

I sure hope we helped you with your purchase even if it wasn't from us. And thank you for commending our follow up. We try to follow through without being pushy or overtly persistent!

Apr 27, 2017

TDolla14

Bob was very helpful I called him told him what car I wanted and he the car waiting for me to test drive it, nothing was wrong with the car it was great condition! Bob is very sweet man and I would send everybody to him to get a car

4 people found this review helpful.

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Apr 24, 2017

stephanie

This dealer responded quickly and was very helpful!

4 people found this review helpful.

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Apr 15, 2017

Matthew

Great experience. Driver two hours to pick up my new car. Very friendly and paperwork was ready when I arrived.

9 people found this review helpful.

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Response from current dealership:

Thank for taking the time to post a review of our dealership, but more importantly, your purchase and your trust in our business. Safe and happy motoring!

Brian Bernard - Owner

Mar 14, 2017

Sam

Bob is great

6 people found this review helpful.

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Response from current dealership:

Thanks! We agree, Bob is a special guy, and makes the experience a low pressure, fun time at the car lot.

Mar 9, 2017

What4

Dealer contacted me and was very helpful even though we didn't complete a purchase ...

4 people found this review helpful.

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Response from current dealership:

Thanks for giving us a shot at earning your business! I am glad you were treated well and we still impressed you.

Sincerely,
Brian Bernard - Owner

Feb 24, 2017

Nathalie

Their email response was fairly quick, they honored the price the quoted me in the email, and when the car stalled out in their lot, Bob took the car to the mechanic and had it fixed before we took it home. A great experience all around!

4 people found this review helpful.

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Response from current dealership:

I am sure glad we took a potentially bad experience and turned it into a great experience by getting it right and making you satisfied! Thanks again for your purchase!

Brian Bernard - Owner

Feb 9, 2017

Taneeka

I wanna thank Bob for making my car buying experience easy, I traveled from Nc to Bernard Auto and found the car of my dreams, Thanks Bob I will definitely recommend others

5 people found this review helpful.

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Response from current dealership:

Thanks for making the trip to come see us. I am glad it was worth your time. And thanks for the referral business! Nothing better than word of mouth.

Brian Bernard / Owner

Aug 31, 2016

LaWanda

Very professional and kind. Expressed concern for my satisfaction until the very end

6 people found this review helpful.

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Apr 29, 2016

Roger

Easy deal, very happy with the car and price. An honest used car dealer, sounds like an oxymoron but I have to say these guys are a honest, fair group!

6 people found this review helpful.

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Response from current dealership:

Thanks Roger. We sure appreciate honest reviews.

Sincerely, Brian Bernard / Owner

Apr 4, 2016

Jennifer

Bob was very easy to work with. Would recommend Bernard to anyone looking for a good used car.

5 people found this review helpful.

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Response from current dealership:

Thank you very much for taking the time to review our dealership! Spread the word about your experience, and hope to see you again!

Brian Bernard - Owner

Jan 1, 2016

Ben

Appreciate call back to let me know car I wanted to drive was sold

5 people found this review helpful.

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Response from current dealership:

Thanks for your honest feedback. Hopefully we can help you next time!!

Brian Bernard - Owner

Aug 9, 2015

Ovidio

Bernard .. I like because is good atention to The Costumer .. End very honest. Thanks.

4 people found this review helpful.

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Response from current dealership:

Thanks for taking the time to honestly review us Ovidio!

Sincerely,

Brian Bernard / Owner

Apr 22, 2015

Beth

Took 1-2 days for this dealer to respond.

3 people found this review helpful.

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Response from current dealership:

Thanks for your review. Sorry we were late on getting back to you. We strive to reach out to our potential clients immediately and will work harder in the future to avoid taking 24-48 hours!

Aug 4, 2014

richard

Bob was great contact. Fair and helpful

4 people found this review helpful.

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Response from current dealership:

Thanks for taking the time to review us. Your feedback is important and I will pass the kinds words on to Bob.

Sincerely,

Brian Bernard / Owner

Aug 1, 2014

Geo

good

3 people found this review helpful.

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Jun 4, 2014

Ben

Very qick to respond to my questions and give the information I needed. Good people to deal with!!

4 people found this review helpful.

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Feb 9, 2013

Lisa

Nice until I requested carfax. When I told them I wasn't interested in the vehicle since in was in an accident they got a little snotty and said they were sorry I couldn't overlook such a little thing.

2 people found this review helpful.

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Response from current dealership:

Sorry you encountered a negative experience. We value Carfax and it is a vital tool for us to disclose a vehicles history and give a potential client all of the available history on a vehicle. Everything we sell is Carfax certified, which may or may not have a minor accident reported.
Regardless, you shouldn't have been made to feel awkward for not wanting a vehicle that had a reported damage on Carfax. Again, I am sorry you were disappointed.

Sincerely,

Brian Bernard / Owner

Feb 4, 2013

the whole experience was sweet and simple,the car was just as advertised,it was a great deal,paper work took maybe 5 minutes and we were headed home with what we wanted .bob is great no hassle no fuss if we buy another car it will be from bob,super friendly

4 people found this review helpful.

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Nov 27, 2012

Carie

I purchased a minivan tonight. Both Bob and Brian were pleasant to work with and worked with us on a great price. They were polite, efficient, followed up, but did not pressure me. They don't put a lot of work into their cars, so we found that there is a lot of overdue maintenance to be done by us, but for the price we paid, that's ok. The only cost over the agreed upon price was SC sales tax and the tag fee. This is refreshing after the added doc fees most places charge. I researched this purchase to death and I do not think that I could have found a better deal anywhere.

5 people found this review helpful.

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Oct 13, 2012

Carolyn

Excellent experience! Friendly and motivated dealer. We ended up buying a car from him that day!

4 people found this review helpful.

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Sep 11, 2012

Scott

Dealer did call me back. I asked for more pics. He then asked if I was "picky" or more interested in price. Never received pics.

4 people found this review helpful.

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Aug 6, 2012

Family_Of_6

Great Prices, no extra fees to pay also

4 people found this review helpful.

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Mar 23, 2012

Frank

Bob is a nice and honest dealer!

4 people found this review helpful.

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Feb 12, 2012

Ruth

Their response and follow up was inpressive. Found a car closer to home, however they were willing to work with me long distance.

3 people found this review helpful.

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Bernard Motorcar Company - Inc