Classic BMW

6800 Dallas Pkwy
Plano, TX 75024

Sales: (214) 463-2644

Service: (888) 720-6376

Today 8:30 AM - 8:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Dec 20, 2017
KirkBarrett
Excellent and professional salesperson and process. Seem like great cats.
0 of 1 people found this review helpful.
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Response from current dealership owner:
Thank you for the excellent review, Kirk! We're glad to hear you enjoyed working with our team and we hope to see you again in the future.
Nov 11, 2017
ncangia
Pro Staff. No pressure.
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Response from current dealership owner:
Thank you for your feedback! We value your opinion, and we're glad that you had a great experience. We look forward to your next visit.
Oct 20, 2017
Very quick to respond
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Response from current dealership owner:
Thank you for the five-star review, Kerri! We are pleased to hear that you have always received quick responses from us, and we hope to continue to assist you in any we can. We look forward to your future visits!
Best regards,
John K, General Manager
Oct 14, 2017
Had a great experience, at Classic BMW RICO -Salesman was awesome . The Dealership was very nice
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Response from current dealership owner:
Thank you for the five-star review, Jimmy! We are so happy to hear that you had a great experience with us. Let us know if there is anything else we can help you with. We hope you visit us again!

Best,
John K
General Manager
Aug 11, 2017
Awesome
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Response from current dealership owner:
Thank you so much for the 5-star rating, Harry. We will continue to be awesome.
Aug 8, 2017
Viking67
Very responsive
0 of 1 people found this review helpful.
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Response from current dealership owner:
Thank you for your 5-star review. We appreciate any and all feedback!
Jul 29, 2017
Timely response. Polite.
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Response from current dealership owner:
Thank you so much for your great feedback, Tahra! We appreciate it greatly!
May 23, 2017
The sales man kept me well informed about the car and alerted me that it sold BEFORE I wasted my gas driving out there.
2 of 2 people found this review helpful.
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Response from current dealership owner:
Kalissa, thank you for your feedback!  We're glad to hear that we provided you with prompt, helpful service.  We hope to see you again, just let us know if there's anything else we can do for you!
May 17, 2017
GuruDCDZ
Two many mile for price I'm just saying they list window price msd. but everyone knows window price $8,000 to $ 10,000 less unless you buy it a year before it out on special order
1 of 2 people found this review helpful.
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May 5, 2017
RShilling
Excellent experience with sales person Frank Kearns.
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Response from current dealership owner:
Thank you for taking the time to give us this great review! We will be certain to let Frank know how much you appreciated his help. We are thrilled you had an excellent experience and hope you'll think of us again for any of your future needs.
May 2, 2017
The vehicle is in great condition. Pre-Owned advisor, Selwyn Harris was very helpful while assisting in getting a great deal.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Thanks for your review, Joe!  We're happy to hear that Selwyn provided you with such helpful service.  We appreciate your business, please let us know if there's anything else we can do for you!
Apr 22, 2017
Great buying experience!!! If you ask for John Brunson, he will take excellent care of you.
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Response from current dealership owner:
We appreciate your kind review, Orland!  We're happy to hear that John was so helpful.  Thanks for your business, just let us know if we can be of service again!
Mar 5, 2017
Prompt response and willing to negotiate. As an out of state buyer they made a video of the car for me and set up transport. Very helpful in getting me in a car I've wanted for years. Thanks Classic BMW.
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Response from current dealership owner:
We appreciate your review and your business, Brock!  We're happy to hear that you enjoyed your experience with us.  We hope to see you again, please let us know if we can be of service in the future!
Feb 20, 2017
It was fantastic. My husband was not involved at all-- I contacted the dealer and salesman John Brunson contacted me right away. I went and met him at the dealership and we test-drove a few things and it was great. He treated me as an equal. Very friendly, great listener, knowledgeable. Traditionally, women say they hate buying cars and feel they're treated as lesser beings and less intelligent about cars but that is not the case at Classic. My husband never even saw the car or met John until after I had made the decision and went to sign the papers. It was a very good experience and it is great to have a good salesperson who genuinely cares that the customer is happy, not just that he makes a sales quota. I recommend Classic and John Brunson to everyone. I've looked at cars at many other dealers and this was the absolute best dealership experience I have had. I am extremely happy with my new car and with the education I receive from John! I dropped in the week after purchasing the car and he spent an hour with me explaining nav and entertainment and signing me up for my free Sirius trial. Great guy! The purchase process was so easy; you sign electronic documents and there isn't a lot of upsell pressure. Myles in Finance is extremely helpful. There are many BMW dealers but this is the one, folks.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Hello, Becky! Thank you for your five-star, valuable feedback! I am extremely happy to hear about your experience with John and the rest of my team. We appreciate your recommendations. Congratulations on your new vehicle!
Feb 18, 2017
I worked with Fred Nour... FRED IS AWESOME. Not pushy, great customer service. I highly recommend him.
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Feb 12, 2017
I used car Gurus very effectively on my purchase of this vehicle. Classic BMW contacted me immediately based on my interest in several vehicles. They scheduled an appointment that worked with my schedule and referred an outstanding sales person, Bob Cawthon. On arrival at the dealership, the cars I was interested were ready for a test drive and the whole process was professionally handled with no hassles. As a result of the outstanding and detailed information on car Gurus the vehicle that forest met my needs was the one I purchased. Many thanks!
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Response from current dealership owner:
Thanks for sharing your review, Sean!  We're glad to hear that Bob was so helpful.  We love working with CarGurus to provide the best service to our customers.  We appreciate your business, just let us know if there's anything else we can do for you!
Jan 29, 2017
Smooth deal. Knowledgeable and pleasant to deal with.
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Response from current dealership owner:
Thanks, Christian!  We're glad to hear that you had an enjoyable experience with us.  We appreciate your business, we hope to see you again!
Nov 10, 2016
This is a great dealer to shop with. They take excellent care of you and have really nice used vehicles!
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Response from current dealership owner:
Cynthia, thanks for sharing your review!  It's great to hear that you had such a good experience with us.  We hope to see you again, thank you for your business!
Nov 4, 2016
Good follow up and offered to go the extra mile.
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Response from current dealership owner:
Thanks for your review, Justin!  We're glad that you had a good experience with us.  We hope to see you again, thank you for your business!
Nov 4, 2016
Great!! We got a good deal on the car
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Response from current dealership owner:
Thanks for your review, Ramrio!  We're proud of our great prices and friendly service.  We appreciate your business!
Nov 3, 2016
I have multiple experiences with this dealer, including leasing a car a few years back. Very professional, just what you'd expect from one of the highest-volume BMW dealerships in the region. Would do business with them again.
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Response from current dealership owner:
Thanks for sharing your review, Wylie!  We're glad to hear that you've had good experiences with us.  We're always trying for five-star service - if there's something we can do better next time, please let us know.  We appreciate your business!
Sep 21, 2016
They responded and I was able to drop by for a test drive the next day.
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Sep 11, 2016
car as described, Sales person extremely cordial and informed very satisfied with my purchase
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Sep 10, 2016
Within an hour of sending an email, I got 2 callbacks from Classis BMW. One was from the sales rep, and one from a rep asking if the sales rep called. I was impressed with their service and hospitality even though I just had a few questions about a used car posting.
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Jun 8, 2016
They respond quick as well let me know they had sold the MDX. Will work with me to find a different vehicle.
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Feb 26, 2016
Needs to be more responsive in providing pricing
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Feb 23, 2016
Outstanding customer service provided by Bob Cawthorne - vehicle was available to test drive as promised. Bob juggled his schedule to accommodate my delayed arrival at the dealership due to traffic congestion. He was VERY knowledgeable about the product, pointing out the vehicle strengths before, during and after the test drive. Even though I did not make the purchase, Bob offered some objective advice regarding my aquisition strategies of a used vehicle (considering a competitor brand car model/trim line). He was genuine in his desire to help me in my vehicle search and a true gentleman.
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Read 21 old reviews
Feb 18, 2016
Excellent Experience.
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Jan 21, 2016
Good
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Jan 21, 2016
Dealer did responded back to me but the car sold 4 hours before returning my call.
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Jan 8, 2016
I had a great email exchange with Bob from pre-owned sales. I went out to see the car but realized once I got there, I had transposed two of the numbers in the price (which made the car out of my budget). Bob was still very nice to talk to and very polite and appreciative that I came out.
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Dec 10, 2015
car had already been sold
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Nov 14, 2015
Elizsilva
They responded to all my questions but I decided against this vehicle.
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Nov 6, 2015
Great communication from these guys..
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Sep 21, 2015
The BMW I looked at was overpriced to be five to six years old yes BMW has low miles but still overpriced
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Sep 17, 2015
Classic always has great service
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Jan 13, 2015
Low balled my trade in and wouldn't lower the price of their vehicle.
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Aug 20, 2014
Bought different car at same dealership. Both cars great. Better deal.
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May 4, 2014
It was the best car buying experience. My salesperson, Kelly, was very knowledgable about the car. He fit a lot of information in a really short time.
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Feb 17, 2014
I'd go back for sure...
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Nov 13, 2013
Very responsive and professional.
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Nov 13, 2013
Bought car here. Everthing was perfect
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Jul 26, 2013
Contacted back immediately. Car was already pending
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Feb 13, 2013
Late response (email). They contacted me after the vehicle I was interested in was sold.
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Sep 17, 2012
all good
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May 30, 2012
Good dealership. They definitely know their stuff. Good guys.
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May 26, 2012
Althugh I did not buy my car from Classic BMW, I contacted them regarding ordering a second key (the car came with only one key) and they were very prompt and helpful with this small item. I have found that if a dealer is helpful with small details they are generally good with other service related needs.
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May 12, 2012
Great group of people.
Is this review helpful? Yes | No

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