Classic BMW

The sales man kept me well informed about the car and alerted me that it sold BEFORE I wasted my gas driving out there.

Two many mile for price I'm just saying they list window price msd. but everyone knows window price $8,000 to $ 10,000 less unless you buy it a year before it out on special order

Excellent experience with sales person Frank Kearns.

The vehicle is in great condition. Pre-Owned advisor, Selwyn Harris was very helpful while assisting in getting a great deal.

Great buying experience!!! If you ask for John Brunson, he will take excellent care of you.

Prompt response and willing to negotiate. As an out of state buyer they made a video of the car for me and set up transport. Very helpful in getting me in a car I've wanted for years. Thanks Classic BMW.

It was fantastic. My husband was not involved at all-- I contacted the dealer and salesman John Brunson contacted me right away. I went and met him at the dealership and we test-drove a few things and it was great. He treated me as an equal. Very friendly, great listener, knowledgeable. Traditionally, women say they hate buying cars and feel they're treated as lesser beings and less intelligent about cars but that is not the case at Classic. My husband never even saw the car or met John until after I had made the decision and went to sign the papers. It was a very good experience and it is great to have a good salesperson who genuinely cares that the customer is happy, not just that he makes a sales quota. I recommend Classic and John Brunson to everyone. I've looked at cars at many other dealers and this was the absolute best dealership experience I have had. I am extremely happy with my new car and with the education I receive from John! I dropped in the week after purchasing the car and he spent an hour with me explaining nav and entertainment and signing me up for my free Sirius trial. Great guy! The purchase process was so easy; you sign electronic documents and there isn't a lot of upsell pressure. Myles in Finance is extremely helpful. There are many BMW dealers but this is the one, folks.

I worked with Fred Nour... FRED IS AWESOME. Not pushy, great customer service. I highly recommend him.

I used car Gurus very effectively on my purchase of this vehicle. Classic BMW contacted me immediately based on my interest in several vehicles. They scheduled an appointment that worked with my schedule and referred an outstanding sales person, Bob Cawthon. On arrival at the dealership, the cars I was interested were ready for a test drive and the whole process was professionally handled with no hassles. As a result of the outstanding and detailed information on car Gurus the vehicle that forest met my needs was the one I purchased. Many thanks!

Smooth deal. Knowledgeable and pleasant to deal with.

This is a great dealer to shop with. They take excellent care of you and have really nice used vehicles!

Good follow up and offered to go the extra mile.

Great!! We got a good deal on the car

I have multiple experiences with this dealer, including leasing a car a few years back. Very professional, just what you'd expect from one of the highest-volume BMW dealerships in the region. Would do business with them again.

They responded and I was able to drop by for a test drive the next day.

car as described, Sales person extremely cordial and informed very satisfied with my purchase

Within an hour of sending an email, I got 2 callbacks from Classis BMW. One was from the sales rep, and one from a rep asking if the sales rep called. I was impressed with their service and hospitality even though I just had a few questions about a used car posting.

They respond quick as well let me know they had sold the MDX. Will work with me to find a different vehicle.

Needs to be more responsive in providing pricing

Outstanding customer service provided by Bob Cawthorne - vehicle was available to test drive as promised. Bob juggled his schedule to accommodate my delayed arrival at the dealership due to traffic congestion. He was VERY knowledgeable about the product, pointing out the vehicle strengths before, during and after the test drive. Even though I did not make the purchase, Bob offered some objective advice regarding my aquisition strategies of a used vehicle (considering a competitor brand car model/trim line). He was genuine in his desire to help me in my vehicle search and a true gentleman.

Excellent Experience.

Good

Dealer did responded back to me but the car sold 4 hours before returning my call.

I had a great email exchange with Bob from pre-owned sales. I went out to see the car but realized once I got there, I had transposed two of the numbers in the price (which made the car out of my budget). Bob was still very nice to talk to and very polite and appreciative that I came out.

car had already been sold

They responded to all my questions but I decided against this vehicle.

Great communication from these guys..

The BMW I looked at was overpriced to be five to six years old yes BMW has low miles but still overpriced

Classic always has great service