Cherry Hill Mitsubishi

1805 Marlton Pike W
Cherry Hill, NJ 08002

Sales: (856) 281-3328

Service: (856) 421-0055

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All reviewers have been verified to have contacted this dealer – Learn More
Jul 20, 2017
the people were wonderful, great dealer
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 30, 2017
GuruJ4XB
Went to see vehicle and possible purchase it. Internet listed price was $10,992, once I get there, test drive the car, sit down to go over price and trade in. They add on an additional $2000 for a "Prep Fee". We asked what the prep fee was, they said they may have done the brakes, or things like that. Don't most dealers do that, but they add that into the price, not lure you in with one price only to find out its $2000 more. We were paying cash plus a trade in, so we didn't have to settle for whatever financing they could give us. The salesman Steve was really nice and willing to work with us. However his Sales Manager was an arrogant man. He came over with such an attitude. He wasn't backing down from that $2000 prep fee. We tried to negotiate, but he wasn't having it. He lost on a sale that day, and lost future customers. We've purchased cars at other lots and referred many people. I will never tell anyone to shop here. I will tell everyone to STAY AWAY!! They are scammers, trying to lure you in with a nice price then try to get you on a Prep Fee.
8 of 8 people found this review helpful.
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May 23, 2017
They replied with all the info that i was looking for and followed up just the right amount of times.
2 of 2 people found this review helpful.
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May 5, 2017
Tim contacted right away but the car does not have the option I was looking for.
2 of 4 people found this review helpful.
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Apr 2, 2017
dealer emailed me and I requested a idea on how much they would give me for my trade, offered to send them current pictures and the vin but they insisted I come in. my experience with these type of dealers are that they low ball your trade and hope by having you there you will fall in love with the car and take their low ball trade. They are a long drive for me and I don't want to drive all that way for a poor trade in value so didn't go. there are lots of used cars out there so dealers have to go the extra mile.
5 of 7 people found this review helpful.
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Mar 17, 2017
isuzus
there response was fast. they tried to help me.
2 of 4 people found this review helpful.
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Mar 9, 2017
Jalynmc
Looked at a pre-owned vehicle, had a musty smell and there were scratches all voer the interior. I don't think they cleaned up the vehicle at all. Our salesperson was friendly but after I said I'd be leaving and would get back to them, a manager came over to talk to me. He was very short and wanted to know why exactly I didn't want the car. A third person then called me after I left to say they had other lots. Waaaaay too pushy, it was uncomfortable. Place was packed too, and not well maintained.
6 of 6 people found this review helpful.
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Mar 7, 2017
609
Pushy sells people. Way to aggressive
4 of 4 people found this review helpful.
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Jan 14, 2017
Well I started off with Tom (who was much of a big Help when I asked if this car was still listed. Someone had bought it a few days to me calling.) I got back on and seen it listed again so I questioned someone about it and they said we will have a sales person contact you. So John had emailed me asking me if I was still interested into. I emailed back on a Sunday saying yes and never heard from back from them. So when you call ask for Tom because you will never hear from John.
7 of 7 people found this review helpful.
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Dec 23, 2016
very helpful
1 of 5 people found this review helpful.
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Aug 28, 2016
Went in to check out the STI and I was set up with some kid trying to use old school, high pressure tactics on me. Hard for me to remember the experience of driving the car when it's a struggle to get your keys back and you're accused of lying. I don't want to blame the entire dealership, maybe it was just that kid. All I know, is that I'd chop my arm off before going back there.
13 of 13 people found this review helpful.
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Jul 23, 2016
Great
1 of 7 people found this review helpful.
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Feb 17, 2016
The worst ever very unfriendly an rude poor customer service
10 of 11 people found this review helpful.
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Feb 3, 2016
Dealer responded, did not find the final car we wanted.
4 of 5 people found this review helpful.
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Jan 4, 2016
No customer parking, test drive route is so congested all you can think of is don't get in an accident. I emailed the internet salesman and he said they car I was interested in was there and 2 hourse later I arrived to be told they sold it. They play games with the dollar amounts and always in their favor. They told me there would be no obligation to buy a car they were bringing to the lot for me to see and when it got there 2 days later than they told me it would be there, they told me it was specially ordered for me. Made me feel completely obligated. And then there was the rude finance person who didn't even introduce himself, know what I had put down or that I wanted to discuss finance options. They never discussed transfer of my old registration, which I just renewed, to my new car, because they obviously were making a buck on it. Never recommend this place to a friend of mine.
12 of 12 people found this review helpful.
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Dec 12, 2015
Deal did not work out but they were men of their word
2 of 7 people found this review helpful.
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Nov 19, 2015
I bought my mitsubishi evolution there and like any other place they do whatever it takes to get you to buy it. NOT the issue, one of the sales person there got in touch with a broker to get me a cheaper insurance company And completely lied to me what I would be paying month later found out what was estimated from every other company would be my going rate (which was extremely high). BAD BUSINESS DONT RECOMAND. went back to confront the guy told me he had no clue of course and the head manager there was completley disrespectful to me about it. Only plus side is I got my Evo. Was thinking about buying another car from before the situation happen but hell no I'll stay local from now on worst people to do business with...
12 of 13 people found this review helpful.
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Nov 16, 2015
Extremely upset with this dealership. First they are very aggressive with texting and trying to get you to buy the first visit. They gave a very good deal and did everything to get me to buy that night. After several hours I told them I would think about their deal and come back in the day when I had more time to spend and see other available cars. They promised me they had plenty more used minivans I was interested in and we would talk more about the deal they proposed. I came back (being texted allot in between), and waited quite a time. When they finally got to me they had no other cars in the range or style I wanted., deven though they raved about how much they had. When I said let's talk about our deal with the first car they acted like they never gave that price. When they finally admitted to making the deal they told me that was a mistake and they could not honor it. Really! After two days and hours of dealing with their dealing. I should have known from the lady going off on them about the same thing when I first walked through the door. They apologized about her ranting and assured me it was because she was a little off. I don't think so.
10 of 10 people found this review helpful.
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Read 13 old reviews
Feb 18, 2015
Harassing. I looked at one car online and they wouldn't stop trying to guilt me into coming to their dealership. They made an un- called for amount of phone calls, emails and texts. I simply didn't want to go to this dealer because another one had the car I wanted, and after all the hassle trying to get them to understand that, I would never go to this dealership regardless.
6 of 7 people found this review helpful.
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Jul 28, 2014
They have a Internet department that promises the world to get you into the dealership once you get there you have no interactions with them. Everything you discussed over the phone doesn't count. I did buy the truck with Cherry Hill only because I needed the truck and I couldn't find any others that matched my needs.
1 of 1 people found this review helpful.
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Apr 9, 2014
they never gave a price for listed car. SCAM !!
2 of 2 people found this review helpful.
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Dec 7, 2013
Good response
0 of 3 people found this review helpful.
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Aug 28, 2013
disappointed with the car buying process, they played the standard games, kept us waiting hours and our car urgently needed brakes, which we weren't told about.
2 of 2 people found this review helpful.
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Aug 1, 2013
I received 5 calls from the Dealer to confirm the appointment I made, and one call the morning before the appointment to confirm that I will be keeping the appointment. I drove 140 miles to the dealer (2 1/2 hours), only to find the car was sold the night before and that the car was not at the dealer. I proceeded to drive home, only to get a call that the car was back at the dealer because the deal feel through. There was no apology from the Dealer or we are very sorry for your inconvenience, it was as if this is the way they conduct business.
2 of 2 people found this review helpful.
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Jun 20, 2013
Great response time and great service. I ended up buying a different car. A 2007 Mercedes Benz which I love :)
0 of 3 people found this review helpful.
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May 10, 2013
I am very satisfied with the service, treatment and my new suv ;-). I would recommend my family and friends :-).
0 of 2 people found this review helpful.
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May 9, 2013
they called and were very polite. I just chose a dealer closer to home
0 of 3 people found this review helpful.
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Apr 11, 2013
These folks were very responsive. While we didn't purchase the car there, we would certainly do business with them in the future.
0 of 2 people found this review helpful.
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Mar 27, 2013
polite, responded quickly. wasn't pushy
0 of 2 people found this review helpful.
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Sep 8, 2012
Okay experience. Product did not inspire confidence.
1 of 2 people found this review helpful.
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Aug 19, 2012
they responded quickly and am going to see the car tomorrow.
0 of 2 people found this review helpful.
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