Charles Toyota

New Owner Events, Rent A Car, Toyota Certified Used Vehicles, Toyota Tire
Center

500 West Thames Street, Norwich, CT 06360
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Sales: (860) 889-8375

Service: (855) 978-7588

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2013 Ford Edge SE Used Cars in Norwich, CT 06360

Great Deal
$2,927 BELOW
Instant Market Value of $16,877

Price: $13,950

Mileage: 27,311

Location: Norwich, CT 06360

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Impact Blue Metallic Description: Used 2013 Ford Edge SE for sale - $13,950, 27,311 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/12/09/51/2015_toyota_tacoma-pic-7254571960173491865-152x114.jpeg

2015 Toyota Tacoma Access Cab i4 4WD Used Cars in Norwich, CT 06360

Great Deal
$2,399 BELOW
Instant Market Value of $22,099

Price: $19,700

Mileage: 56,631

Location: Norwich, CT 06360

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 5-Speed Manual Color: Silver Sky Metallic Description: Used 2015 Toyota Tacoma Access Cab i4 4WD for sale - $19,700, 56,631 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/03/14/09/39/2012_toyota_highlander-pic-1236964732600190153-152x114.jpeg

2012 Toyota Highlander SE AWD Used Cars in Norwich, CT 06360

Great Deal
$2,518 BELOW
Instant Market Value of $20,968

Price: $18,450

Mileage: 65,101

Location: Norwich, CT 06360

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 5-Speed Automatic Overdrive Color: Magnetic Gray Metallic Description: Used 2012 Toyota Highlander SE AWD for sale - $18,450, 65,101 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/11/09/32/2014_ram_1500-pic-2570448055044841479-152x114.jpeg

2014 Ram 1500 Tradesman Quad Cab 4WD Used Cars in Norwich, CT 06360

Great Deal
$2,595 BELOW
Instant Market Value of $26,245

Price: $23,650

Mileage: 29,746

Location: Norwich, CT 06360

Average time on market: 38 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright White Clearcoat Description: Used 2014 Ram 1500 Tradesman Quad Cab 4WD for sale - $23,650, 29,746 miles
https://static.cargurus.com/images/forsale/2016/11/11/09/39/2013_nissan_frontier-pic-5499213684503901611-152x114.jpeg

2013 Nissan Frontier SL Crew Cab LWB 4WD Used Cars in Norwich, CT 06360

Good Deal
$2,378 BELOW
Instant Market Value of $23,303

Price: $20,925

Mileage: 51,641

Location: Norwich, CT 06360

Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Graphite Description: Used 2013 Nissan Frontier SL Crew Cab LWB 4WD for sale - $20,925, 51,641 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/22/09/09/2015_jeep_grand_cherokee-pic-2636928092392900890-152x114.jpeg

2015 Jeep Grand Cherokee Laredo Used Cars in Norwich, CT 06360

Good Deal
$2,344 BELOW
Instant Market Value of $24,794

Price: $22,450

Mileage: 15,862

Location: Norwich, CT 06360

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Deep Auburn Pearlcoat Description: Used 2015 Jeep Grand Cherokee Laredo for sale - $22,450, 15,862 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/02/15/13/30/2006_jeep_wrangler-pic-8326915969591490426-152x114.jpeg

2006 Jeep Wrangler X Used Cars in Norwich, CT 06360

Good Deal
$1,896 BELOW
Instant Market Value of $14,396

Price: $12,500

Mileage: 76,254

Location: Norwich, CT 06360

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Midnight Blue Pearlcoat/black Softtop Description: Used 2006 Jeep Wrangler X for sale - $12,500, 76,254 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/01/11/10/25/2014_mercedes-benz_c-class-pic-2447450984801451143-152x114.jpeg

2014 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Norwich, CT 06360

Good Deal
$2,358 BELOW
Instant Market Value of $22,808

Price: $20,450

Mileage: 24,824

Location: Norwich, CT 06360

Average time on market: 34 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Mars Red Description: Used 2014 Mercedes-Benz C-Class C 300 4MATIC for sale - $20,450, 24,824 miles with Sport Package, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/02/09/15/35/2012_honda_cr-v-pic-5532757554558696388-152x114.jpeg

2012 Honda CR-V EX-L AWD Used Cars in Norwich, CT 06360

Good Deal
$1,769 BELOW
Instant Market Value of $16,569

Price: $14,800

Mileage: 71,661

Location: Norwich, CT 06360

Average time on market: 33 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Crystal Black Pearl Description: Used 2012 Honda CR-V EX-L AWD for sale - $14,800, 71,661 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/15/13/48/2013_nissan_rogue-pic-4375822103862183316-152x114.jpeg

2013 Nissan Rogue S AWD Used Cars in Norwich, CT 06360

Good Deal
$1,378 BELOW
Instant Market Value of $14,078

Price: $12,700

Mileage: 41,440

Location: Norwich, CT 06360

Average time on market: 34 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Silver Metallic Description: Used 2013 Nissan Rogue S AWD for sale - $12,700, 41,440 miles with Steel Wheels, Bluetooth, Special Edition Package
https://static.cargurus.com/images/forsale/2017/01/28/10/13/2012_nissan_murano-pic-4592364038130270337-152x114.jpeg

2012 Nissan Murano SV AWD Used Cars in Norwich, CT 06360

Good Deal
$1,683 BELOW
Instant Market Value of $15,183

Price: $13,500

Mileage: 82,258

Location: Norwich, CT 06360

Average time on market: 65 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Tinted Bronze Metallic Description: Used 2012 Nissan Murano SV AWD for sale - $13,500, 82,258 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/03/09/55/2013_subaru_impreza-pic-2920711913641811702-152x114.jpeg

2013 Subaru Impreza 2.0i Sport Premium Hatchback Used Cars in Norwich, CT 06360

Good Deal
$1,236 BELOW
Instant Market Value of $14,186

Price: $12,950

Mileage: 71,502

Location: Norwich, CT 06360

Average time on market: 23 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Ice Silver Metallic Description: Used 2013 Subaru Impreza 2.0i Sport Premium Hatchback for sale - $12,950, 71,502 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/19/10/33/2011_toyota_highlander-pic-7494994111407296729-152x114.jpeg

2011 Toyota Highlander SE V6 4WD Used Cars in Norwich, CT 06360

Good Deal
$1,454 BELOW
Instant Market Value of $16,954

Price: $15,500

Mileage: 97,150

Location: Norwich, CT 06360

Average time on market: 30 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Classic Silver Metallic Description: Used 2011 Toyota Highlander SE V6 4WD for sale - $15,500, 97,150 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/16/10/30/2013_toyota_rav4-pic-8176905214619624911-152x114.jpeg

2013 Toyota RAV4 XLE AWD Used Cars in Norwich, CT 06360

Good Deal
$1,134 BELOW
Instant Market Value of $19,084

Price: $17,950

Mileage: 35,312

Location: Norwich, CT 06360

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Classic Silver Metallic Description: Used 2013 Toyota RAV4 XLE AWD for sale - $17,950, 35,312 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/16/12/37/2014_toyota_rav4-pic-687727389971060580-152x114.jpeg

2014 Toyota RAV4 LE AWD Used Cars in Norwich, CT 06360

Good Deal
$1,057 BELOW
Instant Market Value of $18,957

Price: $17,900

Mileage: 34,503

Location: Norwich, CT 06360

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Magnetic Gray Metallic Description: Used 2014 Toyota RAV4 LE AWD for sale - $17,900, 34,503 miles
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Feb 11, 2017
I had an amazing experience with Charles Toyota! They got back to me right away about this and another car I was interested in. The other car was exactly what I was looking for and even though my credit isn't great they were able to get me a loan at an acceptable interest rate. I couldn't be happier with my new car or the friendly staff that helped me out. My salesman, Lou, was extremely knowledgeable and Tom, the GM personally worked with me on pricing and getting the loan. I would highly recommend Charles Toyota!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Charles Toyota:

Thanks for your review, Heather!  We're happy to hear that you had such a good experience with us.  We'll be sure to pass along your kind words to our team.  We hope to see you again, we appreciate your business and your recommendation!
Dec 27, 2016
Car was not certified. They were unwilling to reduce price and were difficult to deal with on the trade in value.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Charles Toyota:

Paul-
Thank you for your honest feedback. We are always looking for ways to improve our business, so your review is very much appreciated.
Nov 26, 2016
they just call but no information sent as we requested
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Charles Toyota:

Hello, Chanthoeun. We regret to hear your experience didn't meet your expectations. We work hard to provide our customers with a 5-star experience, and we'd appreciate another chance to achieve this goal with you. Please contact us at your convenience so we can work on making amends. Thank you, Charles Toyota Team
Nov 18, 2016
mdaytqn
Set up an appointment quickly to test drive a car. Wonderful staff in every department. No pressure sales talk. Would not hesitate to return.
Is this review helpful? Yes | No

Response from Charles Toyota:

Thank you for your wonderful review! We're happy to hear about your great experience with our staff. We appreciate your business and we look forward to seeing you again! Best, Charles Toyota Team
Sep 7, 2016
David was very helpful. The car was sold before I could get back there, but I would recommend them
Is this review helpful? Yes | No

Response from Charles Toyota:

Thanks for your kind review, Tracy!  We're so happy to  hear that David provided you with great service.  It's unfortunate that the car you were interested in sold, but we're always here to show you the other quality vehicles we have in stock.  Thanks for stopping by, we hope to see you again!
Sep 1, 2016
Not great! Not flexible at all. Jeep has been for sale for months and they will not negotiate.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Charles Toyota:

We regret to hear that we didn't meet your expectations, Tom.  It's always our goal to provide quality vehicles at a fair price for our customers.  We would appreciate a chance to make things right - please contact us so we can fix anything that went wrong.  -Charles Toyota Team
Jun 29, 2016
Good
Is this review helpful? Yes | No

Response from Charles Toyota:

Hi Conroy, thanks for your review! We are glad you had a good experience. Thanks!
Nov 21, 2015
Five stars
Is this review helpful? Yes | No
Oct 7, 2015
Very unreasonable and unprofessional service department. Sales department is great though. My car had brake issues when I first bought it and it took almost a month to fix.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 27, 2015
Honest deal, friendly staff worth checkign out.
Is this review helpful? Yes | No

Response from Charles Toyota:

We truly appreciate your stamp of approval, Don; enjoy your new vehicle!

Old Dealer Reviews

Jan 6, 2015
Excellent Car, Excellent salesman (Keith Burrows), Excellent Price, Excellent Dealership. Drove 125 miles to get there, well worth the trip. Will not be disappointed.
Is this review helpful? Yes | No
Aug 20, 2014
Prompt. Open to offer.
Is this review helpful? Yes | No
May 17, 2014
Did not answer questions when did respond was very generic no reason for me to go there when I can buy for similar closer to me
Is this review helpful? Yes | No
Sep 14, 2013
I called on Thursday and asked if the Ford F250 was there and I was told,it is there.I told them I would be there between 2-3PM on Fridaay. The salesman guarenteed me itwould be there when I showed up,because it would be a 2 hour ride for me.He said"no problem." I showed up at 8:30 AM right when they opened,I could not find the truck.A salesman asked whats up and I told him,he tried to find where the truck is.Come to find out the salesman I talked to sold it before closing Thursday night.I got no phone call or anything.So it ended up a 4 hour ride for nothing,all they care about is a dollar and do not care anything about the customers.I would give Zero stars but you have to give a least one star.I was not happy and they did not care about me or having me drive 4 hours for nothing.Do not shop for cars or trucks here,you will Not be happy.Do not shop there.Bad Bussiness Practices
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 7, 2013
Dealer responded quickly
Is this review helpful? Yes | No
Jun 25, 2013
Bought it
Is this review helpful? Yes | No
Jun 17, 2013
Made arrangements with the internet person to view a car and I arrived as scheduled the car was at the honda dealer getting working on. Wasted an hour each way. Never going there again.
Is this review helpful? Yes | No
May 17, 2013
I haven't purchased a vehicle yet, the one I was interested in was sold before I could get to Norwich. I am working with Lou at Charles Toyota to find another one. My experience has been positive.
Is this review helpful? Yes | No
Dec 23, 2012
immediate respose.but have not purchased vehicle from them
Is this review helpful? Yes | No
Jul 15, 2012
noeljr
5
The vehicle I looked at was not what I wanted but the dealer went above and beyond making sure my needs were meet and I ended up purchasing the vehicle and received fantastic service. I would recommend this dealer to my family and friends.
Is this review helpful? Yes | No
Mar 3, 2012
Salesmen Mike Collins super nice and helpful!!
Is this review helpful? Yes | No

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