Charles Toyota

New Owner Events, Rent A Car, Toyota Certified Used Vehicles, Toyota Tire
Center

500 West Thames Street, Norwich, CT 06360

Sales: (860) 889-8375

Service: (855) 978-7588

Today 8:00am - 5:00pm
(Open Now)
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2015 Jeep Grand Cherokee Laredo Used Cars in Norwich, CT 06360

Great Deal
$4,138 BELOW
Instant Market Value of $25,088

Price: $20,950

Mileage: 15,862

Location: Norwich, CT 06360

Average time on market: 31 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Deep Auburn Pearlcoat Description: Used 2015 Jeep Grand Cherokee Laredo for sale - $20,950, 15,862 miles with Aluminum Wheels
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2006 Toyota Avalon XLS Used Cars in Norwich, CT 06360

Good Deal
$1,414 BELOW
Instant Market Value of $8,364

Price: $6,950

Mileage: 114,151

Location: Norwich, CT 06360

Average time on market: 27 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Titanium Metallic Description: Used 2006 Toyota Avalon XLS for sale - $6,950, 114,151 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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2015 Toyota Corolla S Plus Used Cars in Norwich, CT 06360

Good Deal
$1,408 BELOW
Instant Market Value of $15,858

Price: $14,450

Mileage: 23,284

Location: Norwich, CT 06360

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Classic Silver Metallic Description: Used 2015 Toyota Corolla S Plus for sale - $14,450, 23,284 miles with Alloy Wheels
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2011 Toyota 4Runner SR5 4WD Used Cars in Norwich, CT 06360

Good Deal
$1,850 BELOW
Instant Market Value of $21,700

Price: $19,850

Mileage: 95,879

Location: Norwich, CT 06360

Average time on market: 37 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Magnetic Gray Metallic Description: Used 2011 Toyota 4Runner SR5 4WD for sale - $19,850, 95,879 miles with Alloy Wheels
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2015 Chevrolet Camaro LT1 Used Cars in Norwich, CT 06360

Good Deal
$1,558 BELOW
Instant Market Value of $20,008

Price: $18,450

Mileage: 27,439

Location: Norwich, CT 06360

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2015 Chevrolet Camaro LT1 for sale - $18,450, 27,439 miles with Alloy Wheels
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2014 Hyundai Elantra SE Used Cars in Norwich, CT 06360

Good Deal
$998 BELOW
Instant Market Value of $11,948

Price: $10,950

Mileage: 36,119

Location: Norwich, CT 06360

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shimmering Silver Description: Used 2014 Hyundai Elantra SE for sale - $10,950, 36,119 miles
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2014 Toyota RAV4 LE AWD Used Cars in Norwich, CT 06360

Good Deal
$1,097 BELOW
Instant Market Value of $16,047

Price: $14,950

Mileage: 74,316

Location: Norwich, CT 06360

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Gray Metallic Description: Used 2014 Toyota RAV4 LE AWD for sale - $14,950, 74,316 miles
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2017 Toyota RAV4 Hybrid Limited AWD Used Cars in Norwich, CT 06360

Good Deal
$1,737 BELOW
Instant Market Value of $33,662

Price: $31,925

Mileage: 1,830

Location: Norwich, CT 06360

Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Electric Storm Blue Description: Used 2017 Toyota RAV4 Hybrid Limited AWD for sale - $31,925, 1,830 miles with Sunroof/Moonroof, Navigation System, Chrome Wheels, Technology Package
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2012 Ford Explorer Limited 4WD Used Cars in Norwich, CT 06360

Good Deal
$1,370 BELOW
Instant Market Value of $22,320

Price: $20,950

Mileage: 65,178

Location: Norwich, CT 06360

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sterling Gray Metallic Description: Used 2012 Ford Explorer Limited 4WD for sale - $20,950, 65,178 miles with Navigation System, Alloy Wheels
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2013 Ram 1500 Tradesman Quad Cab 4WD Used Cars in Norwich, CT 06360

Fair Deal
$1,052 BELOW
Instant Market Value of $24,452

Price: $23,400

Mileage: 45,102

Location: Norwich, CT 06360

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2013 Ram 1500 Tradesman Quad Cab 4WD for sale - $23,400, 45,102 miles
https://static.cargurus.com/images/forsale/2017/04/06/09/42/2011_mercedes-benz_c-class-pic-5129172324208625224-152x114.jpeg

2011 Mercedes-Benz C-Class Used Cars in Norwich, CT 06360

Fair Deal
$980 BELOW
Instant Market Value of $16,380

Price: $15,400

Mileage: 46,258

Location: Norwich, CT 06360

Average time on market: 35 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Arctic White Description: Used 2011 Mercedes-Benz C-Class for sale - $15,400, 46,258 miles with Sport Package, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/25/10/41/2014_acura_tl-pic-9200752618790972361-152x114.jpeg

2014 Acura TL Base Used Cars in Norwich, CT 06360

Fair Deal
$916 BELOW
Instant Market Value of $18,716

Price: $17,800

Mileage: 37,413

Location: Norwich, CT 06360

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Moon Description: Used 2014 Acura TL Base for sale - $17,800, 37,413 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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2015 Toyota Corolla LE Used Cars in Norwich, CT 06360

Fair Deal
$669 BELOW
Instant Market Value of $12,619

Price: $11,950

Mileage: 42,204

Location: Norwich, CT 06360

Average time on market: 28 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Classic Silver Metallic Description: Used 2015 Toyota Corolla LE for sale - $11,950, 42,204 miles
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2013 Toyota RAV4 XLE AWD Used Cars in Norwich, CT 06360

Fair Deal
$667 BELOW
Instant Market Value of $19,592

Price: $18,925

Mileage: 28,096

Location: Norwich, CT 06360

Average time on market: 41 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Spruce Mica Description: Used 2013 Toyota RAV4 XLE AWD for sale - $18,925, 28,096 miles with Sunroof/Moonroof, Alloy Wheels
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2013 Nissan Rogue SV AWD Used Cars in Norwich, CT 06360

Fair Deal
$567 BELOW
Instant Market Value of $15,517

Price: $14,950

Mileage: 38,173

Location: Norwich, CT 06360

Average time on market: 41 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Graphite Blue Metallic Description: Used 2013 Nissan Rogue SV AWD for sale - $14,950, 38,173 miles with Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
May 6, 2017
non advertised dealer documentation fees and other fees. Should advertise all your fees and the total cost of the car.....
Is this review helpful? Yes | No

Response from Charles Toyota:

Barry, this was an oversight by us and a third party website that has been corrected.  We apologize for any inconvenience we may have caused.  If there's anything else we can do for you, please don't hesitate to contact us.    -Charles Toyota Team
Apr 5, 2017
Top flight dealership. Definitely a 5 star business. The vehicle was clean and performed well. I didn't purchase it because on my way home my back told me it was not a good fit. The people I met with knew their product and presented it well. I owe a big thanks to all I met at Charles Toyota.
Is this review helpful? Yes | No

Response from Charles Toyota:

Thank you for the five-star review, Leo! We are glad that we could help you and made a great impression, even if you did not ultimately end up purchasing with us. We pride ourselves on good customer service and our friendly and welcoming staff. We hope you think of us again in the future.
Mar 26, 2017
Ray made me feel comfortable on my test drive. He was extremely knowledgable about the RAV4 I came in to look at. He prepared paperwork for my arrival on the vehicle, carfax and another detailed record. Highly recommend Ray and his manager for your car buying needs!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Charles Toyota:

Ashley, thank you for the wonderful review! We will be certain to tell Ray how happy you were with his service. We are so glad you felt comfortable and at home in our dealership. Thank you for your recommendation, and we hope to see you again in the future.
Charles Toyota Team
Feb 11, 2017
I had an amazing experience with Charles Toyota! They got back to me right away about this and another car I was interested in. The other car was exactly what I was looking for and even though my credit isn't great they were able to get me a loan at an acceptable interest rate. I couldn't be happier with my new car or the friendly staff that helped me out. My salesman, Lou, was extremely knowledgeable and Tom, the GM personally worked with me on pricing and getting the loan. I would highly recommend Charles Toyota!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Charles Toyota:

Thanks for your review, Heather!  We're happy to hear that you had such a good experience with us.  We'll be sure to pass along your kind words to our team.  We hope to see you again, we appreciate your business and your recommendation!
Dec 27, 2016
Car was not certified. They were unwilling to reduce price and were difficult to deal with on the trade in value.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Charles Toyota:

Paul-
Thank you for your honest feedback. We are always looking for ways to improve our business, so your review is very much appreciated.
Nov 26, 2016
they just call but no information sent as we requested
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Charles Toyota:

Hello, Chanthoeun. We regret to hear your experience didn't meet your expectations. We work hard to provide our customers with a 5-star experience, and we'd appreciate another chance to achieve this goal with you. Please contact us at your convenience so we can work on making amends. Thank you, Charles Toyota Team
Nov 18, 2016
mdaytqn
Set up an appointment quickly to test drive a car. Wonderful staff in every department. No pressure sales talk. Would not hesitate to return.
Is this review helpful? Yes | No

Response from Charles Toyota:

Thank you for your wonderful review! We're happy to hear about your great experience with our staff. We appreciate your business and we look forward to seeing you again! Best, Charles Toyota Team
Sep 7, 2016
David was very helpful. The car was sold before I could get back there, but I would recommend them
Is this review helpful? Yes | No

Response from Charles Toyota:

Thanks for your kind review, Tracy!  We're so happy to  hear that David provided you with great service.  It's unfortunate that the car you were interested in sold, but we're always here to show you the other quality vehicles we have in stock.  Thanks for stopping by, we hope to see you again!
Sep 1, 2016
Not great! Not flexible at all. Jeep has been for sale for months and they will not negotiate.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Charles Toyota:

We regret to hear that we didn't meet your expectations, Tom.  It's always our goal to provide quality vehicles at a fair price for our customers.  We would appreciate a chance to make things right - please contact us so we can fix anything that went wrong.  -Charles Toyota Team
Jun 29, 2016
Good
Is this review helpful? Yes | No

Response from Charles Toyota:

Hi Conroy, thanks for your review! We are glad you had a good experience. Thanks!
Nov 21, 2015
Five stars
Is this review helpful? Yes | No
Oct 7, 2015
Very unreasonable and unprofessional service department. Sales department is great though. My car had brake issues when I first bought it and it took almost a month to fix.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 27, 2015
Honest deal, friendly staff worth checkign out.
Is this review helpful? Yes | No

Response from Charles Toyota:

We truly appreciate your stamp of approval, Don; enjoy your new vehicle!
Read 11 old reviews
Jan 6, 2015
Excellent Car, Excellent salesman (Keith Burrows), Excellent Price, Excellent Dealership. Drove 125 miles to get there, well worth the trip. Will not be disappointed.
Is this review helpful? Yes | No
Aug 20, 2014
Prompt. Open to offer.
Is this review helpful? Yes | No
May 17, 2014
Did not answer questions when did respond was very generic no reason for me to go there when I can buy for similar closer to me
Is this review helpful? Yes | No
Sep 14, 2013
I called on Thursday and asked if the Ford F250 was there and I was told,it is there.I told them I would be there between 2-3PM on Fridaay. The salesman guarenteed me itwould be there when I showed up,because it would be a 2 hour ride for me.He said"no problem." I showed up at 8:30 AM right when they opened,I could not find the truck.A salesman asked whats up and I told him,he tried to find where the truck is.Come to find out the salesman I talked to sold it before closing Thursday night.I got no phone call or anything.So it ended up a 4 hour ride for nothing,all they care about is a dollar and do not care anything about the customers.I would give Zero stars but you have to give a least one star.I was not happy and they did not care about me or having me drive 4 hours for nothing.Do not shop for cars or trucks here,you will Not be happy.Do not shop there.Bad Bussiness Practices
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 7, 2013
Dealer responded quickly
Is this review helpful? Yes | No
Jun 25, 2013
Bought it
Is this review helpful? Yes | No
Jun 17, 2013
Made arrangements with the internet person to view a car and I arrived as scheduled the car was at the honda dealer getting working on. Wasted an hour each way. Never going there again.
Is this review helpful? Yes | No
May 17, 2013
I haven't purchased a vehicle yet, the one I was interested in was sold before I could get to Norwich. I am working with Lou at Charles Toyota to find another one. My experience has been positive.
Is this review helpful? Yes | No
Dec 23, 2012
immediate respose.but have not purchased vehicle from them
Is this review helpful? Yes | No
Jul 15, 2012
noeljr
5
The vehicle I looked at was not what I wanted but the dealer went above and beyond making sure my needs were meet and I ended up purchasing the vehicle and received fantastic service. I would recommend this dealer to my family and friends.
Is this review helpful? Yes | No
Mar 3, 2012
Salesmen Mike Collins super nice and helpful!!
Is this review helpful? Yes | No

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