Charles Toyota

New Owner Events, Rent A Car, Toyota Certified Used Vehicles, Toyota Tire
Center

500 West Thames Street, Norwich, CT 06360
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Sales: (860) 889-8375

Service: (855) 978-7588

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Featured Listings
https://static.cargurus.com/images/forsale/2016/12/03/09/49/2014_toyota_corolla-pic-7931076019964711712-152x114.jpeg

2014 Toyota Corolla S Plus Used Cars in Norwich, CT 06360

Great Deal
$1,626 BELOW
Instant Market Value of $15,326

Price: $13,700

Mileage: 21,441

Location: Norwich, CT 06360

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: 4-Speed Automatic Color: Classic Silver Metallic Description: Used 2014 Toyota Corolla S Plus for sale - $13,700, 21,441 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/17/17/52/2015_toyota_tundra-pic-5928347680499918108-152x114.jpeg

2015 Toyota Tundra SR5 Double Cab 4.6L 4WD Used Cars in Norwich, CT 06360

Good Deal
$2,151 BELOW
Instant Market Value of $29,601

Price: $27,450

Mileage: 32,525

Location: Norwich, CT 06360

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2015 Toyota Tundra SR5 Double Cab 4.6L 4WD for sale - $27,450, 32,525 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2016/11/11/09/39/2013_nissan_frontier-pic-5499213684503901611-152x114.jpeg

2013 Nissan Frontier SL Crew Cab LWB 4WD Used Cars in Norwich, CT 06360

Good Deal
$2,368 BELOW
Instant Market Value of $23,318

Price: $20,950

Mileage: 51,641

Location: Norwich, CT 06360

Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Graphite Description: Used 2013 Nissan Frontier SL Crew Cab LWB 4WD for sale - $20,950, 51,641 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/09/15/23/2012_nissan_frontier-pic-5801767412732875505-152x114.jpeg

2012 Nissan Frontier S King Cab Used Cars in Norwich, CT 06360

Good Deal
$1,628 BELOW
Instant Market Value of $13,078

Price: $11,450

Mileage: 53,986

Location: Norwich, CT 06360

Average time on market: 37 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Avalanche Description: Used 2012 Nissan Frontier S King Cab for sale - $11,450, 53,986 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2016/12/27/11/50/2015_toyota_avalon-pic-487121874372418812-152x114.jpeg

2015 Toyota Avalon XLE Touring Used Cars in Norwich, CT 06360

Good Deal
$1,721 BELOW
Instant Market Value of $26,671

Price: $24,950

Mileage: 9,250

Location: Norwich, CT 06360

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Attitude Black Description: Used 2015 Toyota Avalon XLE Touring for sale - $24,950, 9,250 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/10/09/01/2013_volvo_xc90-pic-8480243273347847017-152x114.jpeg

2013 Volvo XC90 3.2 AWD Used Cars in Norwich, CT 06360

Good Deal
$2,250 BELOW
Instant Market Value of $21,000

Price: $18,750

Mileage: 74,446

Location: Norwich, CT 06360

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ice White Description: Used 2013 Volvo XC90 3.2 AWD for sale - $18,750, 74,446 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/11/09/32/2014_ram_1500-pic-2570448055044841479-152x114.jpeg

2014 Ram 1500 Tradesman Quad Cab 4WD Used Cars in Norwich, CT 06360

Good Deal
$1,665 BELOW
Instant Market Value of $26,515

Price: $24,850

Mileage: 29,746

Location: Norwich, CT 06360

Average time on market: 32 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright White Clearcoat Description: Used 2014 Ram 1500 Tradesman Quad Cab 4WD for sale - $24,850, 29,746 miles
https://static.cargurus.com/images/forsale/2017/02/18/10/43/2012_chevrolet_sonic-pic-2311183282264886042-152x114.jpeg

2012 Chevrolet Sonic 2LS Used Cars in Norwich, CT 06360

Good Deal
$989 BELOW
Instant Market Value of $6,984

Price: $5,995

Mileage: 75,419

Location: Norwich, CT 06360

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2012 Chevrolet Sonic 2LS for sale - $5,995, 75,419 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/01/17/09/57/2014_toyota_tacoma-pic-685025855558157779-152x114.jpeg

2014 Toyota Tacoma Double Cab SB V6 4WD Used Cars in Norwich, CT 06360

Good Deal
$1,667 BELOW
Instant Market Value of $26,417

Price: $24,750

Mileage: 58,569

Location: Norwich, CT 06360

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 5-Speed Automatic Color: Black Description: Used 2014 Toyota Tacoma Double Cab SB V6 4WD for sale - $24,750, 58,569 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2016/12/01/09/02/2015_toyota_tacoma-pic-3629194478791803002-152x114.jpeg

2015 Toyota Tacoma Used Cars in Norwich, CT 06360

Good Deal
$1,949 BELOW
Instant Market Value of $29,399

Price: $27,450

Mileage: 11,261

Location: Norwich, CT 06360

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: 5-Speed Automatic Color: Magnetic Gray Metallic Description: Used 2015 Toyota Tacoma for sale - $27,450, 11,261 miles with Sport Package, Backup Camera, TRD Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/11/05/07/2014_hyundai_sonata-pic-2518382177694275470-152x114.jpeg

2014 Hyundai Sonata GLS Used Cars in Norwich, CT 06360

Good Deal
$851 BELOW
Instant Market Value of $13,751

Price: $12,900

Mileage: 26,652

Location: Norwich, CT 06360

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Phantom Black Metallic Description: Used 2014 Hyundai Sonata GLS for sale - $12,900, 26,652 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/27/12/01/2015_toyota_camry-pic-8439557844465008094-152x114.jpeg

2015 Toyota Camry SE Used Cars in Norwich, CT 06360

Good Deal
$1,005 BELOW
Instant Market Value of $15,855

Price: $14,850

Mileage: 41,425

Location: Norwich, CT 06360

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Creme Brulee Mica Description: Used 2015 Toyota Camry SE for sale - $14,850, 41,425 miles
https://static.cargurus.com/images/forsale/2017/02/11/10/21/2014_toyota_corolla-pic-6024062639860897022-152x114.jpeg

2014 Toyota Corolla Used Cars in Norwich, CT 06360

Fair Deal
$762 BELOW
Instant Market Value of $14,512

Price: $13,750

Mileage: 17,573

Location: Norwich, CT 06360

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: 4-Speed Automatic Color: Slate Metallic Description: Used 2014 Toyota Corolla for sale - $13,750, 17,573 miles
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2013 Ford Edge SE Used Cars in Norwich, CT 06360

Fair Deal
$1,081 BELOW
Instant Market Value of $16,831

Price: $15,750

Mileage: 27,311

Location: Norwich, CT 06360

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Impact Blue Metallic Description: Used 2013 Ford Edge SE for sale - $15,750, 27,311 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/12/11/26/2015_toyota_corolla-pic-1957703455100983798-152x114.jpeg

2015 Toyota Corolla S Plus Used Cars in Norwich, CT 06360

Fair Deal
$665 BELOW
Instant Market Value of $15,115

Price: $14,450

Mileage: 34,184

Location: Norwich, CT 06360

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Blue Crush Metallic Description: Used 2015 Toyota Corolla S Plus for sale - $14,450, 34,184 miles with Sunroof/Moonroof, Alloy Wheels
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Feb 11, 2017
I had an amazing experience with Charles Toyota! They got back to me right away about this and another car I was interested in. The other car was exactly what I was looking for and even though my credit isn't great they were able to get me a loan at an acceptable interest rate. I couldn't be happier with my new car or the friendly staff that helped me out. My salesman, Lou, was extremely knowledgeable and Tom, the GM personally worked with me on pricing and getting the loan. I would highly recommend Charles Toyota!!
Is this review helpful? Yes | No

Response from Charles Toyota:

Thanks for your review, Heather!  We're happy to hear that you had such a good experience with us.  We'll be sure to pass along your kind words to our team.  We hope to see you again, we appreciate your business and your recommendation!
Dec 27, 2016
Car was not certified. They were unwilling to reduce price and were difficult to deal with on the trade in value.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Charles Toyota:

Paul-
Thank you for your honest feedback. We are always looking for ways to improve our business, so your review is very much appreciated.
Nov 26, 2016
they just call but no information sent as we requested
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Charles Toyota:

Hello, Chanthoeun. We regret to hear your experience didn't meet your expectations. We work hard to provide our customers with a 5-star experience, and we'd appreciate another chance to achieve this goal with you. Please contact us at your convenience so we can work on making amends. Thank you, Charles Toyota Team
Nov 18, 2016
mdaytqn
Set up an appointment quickly to test drive a car. Wonderful staff in every department. No pressure sales talk. Would not hesitate to return.
Is this review helpful? Yes | No

Response from Charles Toyota:

Thank you for your wonderful review! We're happy to hear about your great experience with our staff. We appreciate your business and we look forward to seeing you again! Best, Charles Toyota Team
Sep 7, 2016
David was very helpful. The car was sold before I could get back there, but I would recommend them
Is this review helpful? Yes | No

Response from Charles Toyota:

Thanks for your kind review, Tracy!  We're so happy to  hear that David provided you with great service.  It's unfortunate that the car you were interested in sold, but we're always here to show you the other quality vehicles we have in stock.  Thanks for stopping by, we hope to see you again!
Sep 1, 2016
Not great! Not flexible at all. Jeep has been for sale for months and they will not negotiate.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Charles Toyota:

We regret to hear that we didn't meet your expectations, Tom.  It's always our goal to provide quality vehicles at a fair price for our customers.  We would appreciate a chance to make things right - please contact us so we can fix anything that went wrong.  -Charles Toyota Team
Jun 29, 2016
Good
Is this review helpful? Yes | No

Response from Charles Toyota:

Hi Conroy, thanks for your review! We are glad you had a good experience. Thanks!
Nov 21, 2015
Five stars
Is this review helpful? Yes | No
Oct 7, 2015
Very unreasonable and unprofessional service department. Sales department is great though. My car had brake issues when I first bought it and it took almost a month to fix.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 27, 2015
Honest deal, friendly staff worth checkign out.
Is this review helpful? Yes | No

Response from Charles Toyota:

We truly appreciate your stamp of approval, Don; enjoy your new vehicle!

Old Dealer Reviews

Jan 6, 2015
Excellent Car, Excellent salesman (Keith Burrows), Excellent Price, Excellent Dealership. Drove 125 miles to get there, well worth the trip. Will not be disappointed.
Is this review helpful? Yes | No
Aug 20, 2014
Prompt. Open to offer.
Is this review helpful? Yes | No
May 17, 2014
Did not answer questions when did respond was very generic no reason for me to go there when I can buy for similar closer to me
Is this review helpful? Yes | No
Sep 14, 2013
I called on Thursday and asked if the Ford F250 was there and I was told,it is there.I told them I would be there between 2-3PM on Fridaay. The salesman guarenteed me itwould be there when I showed up,because it would be a 2 hour ride for me.He said"no problem." I showed up at 8:30 AM right when they opened,I could not find the truck.A salesman asked whats up and I told him,he tried to find where the truck is.Come to find out the salesman I talked to sold it before closing Thursday night.I got no phone call or anything.So it ended up a 4 hour ride for nothing,all they care about is a dollar and do not care anything about the customers.I would give Zero stars but you have to give a least one star.I was not happy and they did not care about me or having me drive 4 hours for nothing.Do not shop for cars or trucks here,you will Not be happy.Do not shop there.Bad Bussiness Practices
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 7, 2013
Dealer responded quickly
Is this review helpful? Yes | No
Jun 25, 2013
Bought it
Is this review helpful? Yes | No
Jun 17, 2013
Made arrangements with the internet person to view a car and I arrived as scheduled the car was at the honda dealer getting working on. Wasted an hour each way. Never going there again.
Is this review helpful? Yes | No
May 17, 2013
I haven't purchased a vehicle yet, the one I was interested in was sold before I could get to Norwich. I am working with Lou at Charles Toyota to find another one. My experience has been positive.
Is this review helpful? Yes | No
Dec 23, 2012
immediate respose.but have not purchased vehicle from them
Is this review helpful? Yes | No
Jul 15, 2012
noeljr
5
The vehicle I looked at was not what I wanted but the dealer went above and beyond making sure my needs were meet and I ended up purchasing the vehicle and received fantastic service. I would recommend this dealer to my family and friends.
Is this review helpful? Yes | No
Mar 3, 2012
Salesmen Mike Collins super nice and helpful!!
Is this review helpful? Yes | No

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