Brandfon Honda

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Certified Used Dealer, Internet Certified, Customer Appreciation Days

515 West Main St
Branford, CT 06405

Sales: (203) 481-1616

Service: (203) 481-1616

Today 9:00 AM - 8:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Dec 11, 2017
GuruZPJP9
Quick response, professional and courteous.
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Nov 18, 2017
GuruDYGV1
Great staff
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Nov 3, 2017
I contacted dealer in regards to this vehicle they first told me it was there and I can come look at it. I received a call 20 minutes later stating the vehicle was at Nissan For recalls and should be back towards the end of the week so they would call me when they got the vehicle back. I called everyday checking with sales rep if the vehicle had returned and I was consistently told No. It's now Friday the end of the week I call to check on vehicle still not there and I never received a call stating it was. I called Monday the following week and the vehicle was sold "Over the phone" but I was told nothing could be done until the vehicle returned. They completely wasted my time and was unable to deliver anything close.
1 of 1 people found this review helpful.
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Response from Brandfon Honda:

Danesha,

I appreciate your feedback and would like to speak with you further about your experience. Please contact me at 203-481-1616 ext. 159 or cbrandfon@brandfon.com. I apologize and look forward to hearing from you soon. Thank you. Corey Brandfon, Brandfon Honda
Jul 13, 2017
Andrew_Kidd
Bilal did a great job with handling our requests to test drive many of their vehicles. We eventually purchased this Odyssey. Thanks!
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Jun 15, 2017
Although I had a fixed appointment time, the dearship wasn't ready for me. The car was dirty and salesperson was distracted. I made a reasonable offer of 96% of asking price and was treated like I was trying to cheat them. Didn't buy the car and wouldn't go back.
4 of 4 people found this review helpful.
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Jun 7, 2017
Great
0 of 1 people found this review helpful.
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May 8, 2017
Too many people called me regarding this car from this particular dealer the first one didn't know the car very well,(internet responder), the rest of the sales people didn't know that I was not interested, but called.
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Response from Brandfon Honda:

Tony, we apologize for this situation. We would like to speak with you more about your experience. Please contact Corey Brandfon at cbrandfon@BrandfonHonda.onmicrosoft.com or 203.481.1616 ext. 159. We look forward to hearing from you soon.
Dec 21, 2016
Very nice! Excellent customer service.
0 of 1 people found this review helpful.
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Dec 11, 2016
The dealer made contacts and provided every information I need. Unfortunately decided not to buy the car for various reasons that do NOT include issues with the car or the dealer
0 of 1 people found this review helpful.
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Oct 31, 2016
Follow up email received 6 days later. Unfortunately, you missed out on a sale
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Response from Brandfon Honda:

Hi Drew,
I am sorry to hear this. Can you please email me your last name so I can look at your file and see what occurred. If there is a communication issue with out software, we would like the opportunity to fix it.
Please email me at wtrusdell@brandfon.com
Oct 8, 2016
They called with cars I might consider, but too many miles on cars.
2 of 2 people found this review helpful.
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Oct 4, 2016
responded promptly
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Jul 12, 2016
Very professional. Pleasant experience
1 of 1 people found this review helpful.
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May 24, 2016
there is one sales person here that is great to work with her name is Julie Haesche. no pressure has thorough knowledge of her inventory.
1 of 1 people found this review helpful.
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May 9, 2016
It was the best car buying experience I have ever had at a dealership. Great customer service. Great deal.
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Apr 12, 2016
Good
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Mar 11, 2016
Loved da customer Service and the vehicle❗️❗️❗️❗️
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Mar 10, 2016
salesperson stayed in contact w me periodically as he continued to search for a cert. preowned. I appreciated that.
1 of 1 people found this review helpful.
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Read 5 old reviews
Oct 22, 2015
carcar12
Person who supervised a sale was abrupt and i think a sales assoc himself. He announced my choices loudly for everyone to hear and dismissed me in front of others without a moment to speak. Unfair to original salesperson whom I enjoyed working with as well as to myself. I felt my female hand was slapped by a controlling male because i announced concern with the condition of a car.If this was a strategy to push a sale it only sent me away and to share my story with others. I will never visit again.
5 of 5 people found this review helpful.
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Jun 16, 2015
Very attentive and agreeable. Great personnel, from the greeter to the finance gentleman. Billy is an awesome salesman to work with!
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Sep 26, 2014
Avoid this dealership if buying remote! We were in the process of purchasing a 2008 GMC Yukon XL 1500 SLT from Brandfon, only to realize they were trying to sell us a vehicle that they didn't even have on their lot. One of their reps was trying to get us to pay a $500 deposit on it (which we almost paid) while another rep called back the next day and told us that the vehicle wasn't available any more and said it had already gone to auction. This is after they contacted us about the vehicle trying to sell it to us, and after we received shipping quotes and had a carrier lined up to deliver it.
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Aug 12, 2013
Responded right away
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Feb 21, 2013
not what i wanted for year
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