Bob Tomes Ford

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Internet Approved, Blue Oval Certified, Quality Checked

950 S Central Expy
Mc Kinney, TX 75070

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Service: (888) 803-0214

Today 8:30 AM - 9:00 PM (Open Now)
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https://static.cargurus.com/images/forsale/2019/09/08/21/45/2018_ford_taurus-pic-7747896631116637524-152x114.jpeg

2018 Ford Taurus Limited FWD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $18,426

Mileage: 33,646

Location: Mc Kinney, TX 75070

Average time on market: 60 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2018 Ford Taurus Limited FWD for sale - $18,426, 33,646 miles with Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/02/22/52/2019_ford_edge-pic-393688416543574098-152x114.jpeg

2019 Ford Edge Titanium AWD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $28,764

Mileage: 15,255

Location: Mc Kinney, TX 75070

Average time on market: 22 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Silver Description: Used 2019 Ford Edge Titanium AWD for sale - $28,764, 15,255 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/19/17/56/2016_ford_explorer-pic-3127326840785775307-152x114.jpeg

2016 Ford Explorer Sport 4WD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $24,774

Mileage: 75,146

Location: Mc Kinney, TX 75070

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford Explorer Sport 4WD for sale - $24,774, 75,146 miles with Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/31/04/06/2018_ford_escape-pic-3150515259014896052-152x114.jpeg

2018 Ford Escape SE FWD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $15,846

Mileage: 29,341

Location: Mc Kinney, TX 75070

Average time on market: 61 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2018 Ford Escape SE FWD for sale - $15,846, 29,341 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/09/18/17/10/2019_ford_transit_passenger-pic-5001092753971101859-152x114.jpeg

2019 Ford Transit Passenger 350 XLT Low Roof LWB RWD with 60/40 Passenger-Side Doors Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $28,956

Mileage: 27,308

Location: Mc Kinney, TX 75070

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2019 Ford Transit Passenger 350 XLT Low Roof LWB RWD with 60/40 Passenger-Side Doors for sale - $28,956, 27,308 miles with Backup Camera, Upgrade Package
https://static.cargurus.com/images/forsale/2019/09/20/17/02/2018_ford_f-150-pic-769346623262623693-152x114.jpeg

2018 Ford F-150 XL SuperCrew RWD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $28,304

Mileage: 14,875

Location: Mc Kinney, TX 75070

Average time on market: 28 days Certified Pre-Owned: Yes Transmission: Automatic Color: Shadow Black Description: Used 2018 Ford F-150 XL SuperCrew RWD for sale - $28,304, 14,875 miles with Appearance Package
https://static.cargurus.com/images/forsale/2019/09/07/17/13/2016_ford_escape-pic-7011521056631604311-152x114.jpeg

2016 Ford Escape Titanium FWD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $16,705

Mileage: 46,219

Location: Mc Kinney, TX 75070

Average time on market: 49 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford Escape Titanium FWD for sale - $16,705, 46,219 miles with Navigation System, Backup Camera, Technology Package
https://static.cargurus.com/images/forsale/2019/09/05/11/34/2017_ford_escape-pic-8462730918699401402-152x114.jpeg

2017 Ford Escape Titanium FWD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $19,466

Mileage: 18,632

Location: Mc Kinney, TX 75070

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Platinum Metallic Tri-coat Description: Used 2017 Ford Escape Titanium FWD for sale - $19,466, 18,632 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/09/25/16/23/2017_ford_f-150-pic-3343918207834840407-152x114.jpeg

2017 Ford F-150 XL SuperCrew 4WD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $31,345

Mileage: 20,602

Location: Mc Kinney, TX 75070

Average time on market: 42 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2017 Ford F-150 XL SuperCrew 4WD for sale - $31,345, 20,602 miles
https://static.cargurus.com/images/forsale/2019/10/03/17/52/2018_ford_edge-pic-5039514494162110056-152x114.jpeg

2018 Ford Edge Titanium AWD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $23,643

Mileage: 38,516

Location: Mc Kinney, TX 75070

Average time on market: 53 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2018 Ford Edge Titanium AWD for sale - $23,643, 38,516 miles with Backup Camera, Remote Start, Navigation System, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2019/08/31/04/06/2017_ford_mustang-pic-2875610052261467579-152x114.jpeg

2017 Ford Mustang GT Premium Coupe RWD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $26,196

Mileage: 25,005

Location: Mc Kinney, TX 75070

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: White Description: Used 2017 Ford Mustang GT Premium Coupe RWD for sale - $26,196, 25,005 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/09/29/16/23/2019_ford_transit_passenger-pic-2757227368435800954-152x114.jpeg

2019 Ford Transit Passenger 350 XLT LWB RWD with Sliding Passenger-Side Door Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $32,284

Mileage: 30,381

Location: Mc Kinney, TX 75070

Average time on market: 17 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2019 Ford Transit Passenger 350 XLT LWB RWD with Sliding Passenger-Side Door for sale - $32,284, 30,381 miles with Backup Camera, Upgrade Package
https://static.cargurus.com/images/forsale/2019/10/02/22/52/2018_ford_fusion-pic-3403205912513852434-152x114.jpeg

2018 Ford Fusion Titanium AWD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $17,714

Mileage: 43,470

Location: Mc Kinney, TX 75070

Average time on market: 66 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Description: Used 2018 Ford Fusion Titanium AWD for sale - $17,714, 43,470 miles with Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/10/09/00/51/2017_ford_explorer-pic-776380441523427736-152x114.jpeg

2017 Ford Explorer XLT AWD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $25,871

Mileage: 33,189

Location: Mc Kinney, TX 75070

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford Explorer XLT AWD for sale - $25,871, 33,189 miles with Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/08/31/04/06/2018_ford_f-150-pic-2200624521466638587-152x114.jpeg

2018 Ford F-150 XLT SuperCrew 4WD Used Cars in Mc Kinney, TX 75070

Good Deal

Price: $34,335

Mileage: 24,330

Location: Mc Kinney, TX 75070

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: Automatic Color: Blue Jeans Metallic Description: Used 2018 Ford F-150 XLT SuperCrew 4WD for sale - $34,335, 24,330 miles with Remote Start, Heat Package, Off Road Package, Navigation System, XLT Package, Appearance Package
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 29, 2019
Guru1H7N7
Excellent
Response from current dealership:
Thank you so much! We appreciate your business with us.
Jul 14, 2019
Great experience!
Response from current dealership:
We are glad to hear you had a great experience with us, Sonny! Thanks so much for your business & for taking the time to leave us a review!
Jul 4, 2019
I purchased a 2019 Ford Fiesta se and had a great experience during the process. Thanks to Tanner and Lance for helping me with the purchase. Armando
Response from current dealership:
We hope you love your new Fiesta, Armando! We appreciate you taking the time to leave us a 5-star review!
Jun 28, 2019
GuruL5CY6
Very good Dealership and my salesman Mark was great!!!!
Response from current dealership:
Thanks for leaving us such a great review! We appreciate your feedback!
Jun 3, 2019
Communication was good they did call and text me but they were not willing to bargain on the price so i had to move on to the next vehicle, 2 days later the same truck i test drove had a $800 price drop?
Response from current dealership:
Marvin, we apologize for the delay in response, as well as for the experience you had with us overall. If you'd like, please contact Garrett Breen directly at (214) 544-5006.
May 21, 2019
Isabel  Benitez
Great service from the team
Response from current dealership:
We're glad you thought so, Isabel! We strive to provide excellent service to our guests, and we're happy to learn we met the mark with you!
May 19, 2019
Damien was my salesman and he contacted me shortly after my inquiry about the Jeep. The price on the Jeep had been lowered so I ask if a deposit would hold it until I could get to McKinney to drive it. Damien checked on that immediately and I put up a deposit. Four days later I went to test drive the Jeep. Damien had the Jeep out front waiting for my arrival. It was exactly as described in the listing. I drove it, bought it and am enjoying it today. I would highly recommend this dealership from sales and service to financial. They were nice courteous and friendly. Mike
Apr 28, 2019
JonasHouston
Dealt with Greg at the dealership - he was attentive and timely. We decided it wasn't the right vehicle, but he didn't make us feel pressured and was great at following up on our search.
Response from current dealership:
Thank you so much for the 5 stars and review Jonas!
Apr 4, 2019
Great rep great service
Response from current dealership:
Thanks for the 5 stars Danny!
Mar 26, 2019
Great service. Mark even sent me pics personally
Response from current dealership:
Thank you so much for the 5 stars Marcus!
Mar 16, 2019
Buy1truck
Awesome bought the car !!!
Response from current dealership:
Thank you so much for the 5 stars! Enjoy your new vehicle!
Mar 16, 2019
Dealer was fast and friendly to respond
Response from current dealership:
Thanks for the 5 stars Ryan!
Mar 2, 2019
truckU
Dealership responded promptly and were professional and very helpful .
Response from current dealership:
Thank you so much for the 5 stars!
Feb 19, 2019
I had an excellent and very professional experience with the purchase of a used truck from this dealership. They were efficient, patient, and helpful in every way. The salesman drove over an hour to pick me up from an airport and drove me back to the dealership to see the vehicle before even closing the deal. Awesome group at Bob Tomes Ford.
Response from current dealership:
Thank you so much for the 5 stars Steve! We are so glad we could get you into a new vehicle. Enjoy your new truck.
Feb 18, 2019
the saleman gave me price well below trade in value didnt try to sell me vechicle after the quote I been in sales I never left a customer unhappybefore or after the transaction.
2 people found this review helpful.
Feb 9, 2019
GuruB3GF1
Good
Response from current dealership:
Thank you so much for the 5 stars!
Feb 4, 2019
Was quick to respond. Just couldn’t get close enough to make a deal. I would purchase from Bob Tomes.
Response from current dealership:
Thank you for the review Daniel! We're sorry we couldn't get you into a new vehicle.
Jan 24, 2019
Reddirt70
My overall experience was positive. I had a 7-8 hr drive, Brock, my salesman held the truck for me till I could get there. He had a lot of the paperwork already filled out so he could get me back on the road. One of the more helpful salesman I've dealt with.
1 people found this review helpful.
Response from current dealership:
Thank you so much for the review! We appreciate you driving so far to get your new vehicle and we are glad we could help.
Jan 2, 2019
Staci Albert
We contacted them and the salesman, Mark, that we talked to informed us that the vehicle we were interested in had already sold but would keep an eye out for what we were looking for.
Response from current dealership:
Thank you for the review Albert! We hope we can help get you into a vehicle soon.
Dec 27, 2018
Pam, our salesperson, did a good job communicating with my wife and I, and was nice. However, when we arrived the vehicle was not there. They had to go get it from another lot. The service department ended up putting a new battery in the car, and this was after we had been there for an hour. They knew that we were driving from Forney to McKinney to drive the car and failed to have it ready. On top of all of that, they still insisted on playing the lame game of going back and forth between the manager and salesperson. My wife and I ended up walking away after three hours. If you want to play games all day, this is the dealership for you.
1 people found this review helpful.
Nov 19, 2018
Great experience overall. High recommend you check this dealership out.
1 people found this review helpful.
Response from current dealership:
Thank you for the 5 stars Donnie!
Nov 3, 2018
Internet sales agent was courtesy and stay on contact by e mail.Professional
1 people found this review helpful.
Response from current dealership:
Thank you so much for the 4 stars David!
Sep 27, 2018
Worked with Tommy and the experience was great. From from looking at trucks through purchase and financing Bob Tomes Ford is first rate.
1 people found this review helpful.
Response from current dealership:
Thank you so much for the 5 stars Matt! We appreciate your business.
Sep 22, 2018
Someone in sales contacted me to say the car was sold. Said they would see if they could find me something else. Never heard another word.
1 people found this review helpful.
Sep 19, 2018
Excellent
1 people found this review helpful.
Response from current dealership:
Thank you so much for the 5 stars Daniel!
Sep 12, 2018
The sales guys were very helpful and made the process so easy!
Response from current dealership:
Thanks for the 5 stars Stacy! We are glad we could get you into a vehicle.
Sep 8, 2018
GuruT8N9J
Great
Response from current dealership:
Thank you so much for the 5 stars!
Sep 7, 2018
GuruV868B
Dennis reached out to me promptly and was very professional.
Response from current dealership:
Thank you for the kind words!
Sep 6, 2018
Say that We going to get some kind or warranty,then say no because auto was to old,then they where fixing some problems make sure was ok,complain about some noise,say nothing can do about it
1 people found this review helpful.
Aug 27, 2018
GuruVLFPH
They were very nice and patient with me, but I bought a vehicle elsewhere.
Response from current dealership:
Thanks for the 5 stars!
Aug 27, 2018
ubwildman
Did not answer the questions I asked in my contact to them. That have emailed me 4 times though asking if I a interested but I will have to go back to look over the vehicle to see what it was I asked.
Response from current dealership:
Wildman,
We appreciate your review. If you could reach out to Scott at 214-544-5043 he would be happy to answer any questions you have!
Aug 18, 2018
Japerez07
Sold the truck i was looking at but the Salesrep continued the search for me and continually reached out to me.
Response from current dealership:
Thanks for the review Japerez!
Aug 13, 2018
Lablink
Jeff and Frank were really great to deal with and made the end to end experience as painless as possible. As I was buying out of state that was a bit concerning but I appreciated all the patience and support that Frank and Jeff provided through the time. Five star service and highly recommend Bob Tomes Ford.
Response from current dealership:
Thank you for the 5 stars and kind words Lablink! We hope you enjoy your new vehicle.
Aug 7, 2018
GuruTRK82
Great customer service!!! No pushy sales people...Thank you for my car!!!
Response from current dealership:
We appreciate the 5 stars and review Guru!
Aug 5, 2018
I didn't end up buying a car from here. But they were so nice, and so honestly transparent. Really a great experience.
Response from current dealership:
Thanks so much for the 5 stars Austin!
Jul 3, 2018
Good experience.
Response from current dealership:
Thank you for the 5 stars Tim!
Jun 27, 2018
Did not have the vehicle listed in the ad but found another one just different color / Dealer answered all my questions
Jun 25, 2018
Ali was very friendly and helpful through out the process. I would give him a 10 or a five star rating! The dealership was friendly and courtious!
Jun 19, 2018
It was a quick and short process done by anthony our sales guy. Superb pricing!
May 30, 2018
GuruW7D1R
Very responsive and helpful without being overbearing when just inquiring online. The car buying experience was smooth and pleasant and I feel that we got a more than fair deal.
1 people found this review helpful.
May 30, 2018
Seamless experience. Purchased truck same day I contacted them. Korby Quirl was very responsive and had the truck ready for me when I got there. Dilly Dilly!
May 11, 2018
GuruW57Q6
Excellent
Response from current dealership:
Thank you for the 5-star review!
May 6, 2018
Biggalaxie61
Dealer responded as I was searching for a specific truck. Returned call with update on issues with truck. Didnt waste anyones time and straight forward. Didnt try to sell me junk. A+
Response from current dealership:
We are so happy to hear that! We're glad you enjoyed your dealings with Bob Tomes Ford! Thanks so much for this 5-star review!
May 6, 2018
They were thorough about finding a vehicle for me that I wish I had waited for, unfortunately I did find a Lincoln that I'm happy with. Thanks for the effort!
Response from current dealership:
Joseph, We're glad you enjoyed your visit to Bob Tomes Ford! Thanks so much for this 5-star review!
May 5, 2018
Very quick response and really good prices. Willing to work with you.
1 people found this review helpful.
Response from current dealership:
Donny, we appreciate our customers feedback! Thank you for taking the time to give us a 5-star review!
May 2, 2018
My experience went smoothly and was out the door driving a fun Focus ST. Dealer even made a suggestion that took off another $750.00 off the cost of the vehicle.
1 people found this review helpful.
Response from current dealership:
Glenn, we're glad to hear that your experience went well and our suggestion lowered the price of your new Focus ST! Thank you for your 5-star review! We look forward to serving you again!
Apr 19, 2018
Manijur67
I sent two messages never heard back so I called them. They have tons of cars new and used. They play the car game didn’t care for that but nice guys
Response from current dealership:
Demour, we're sorry it was difficult to get in touch with us. After looking into our files further, it seems that our teammate, Mark Clayton replied to you, but they were flagged by your inbox. We hope your delivery experience with William and Mark was positive and we apologize if you felt our Blue Steel package was a push in the wrong direction. We hope we have to opportunity to serve you again in the future and appreciate your honest review of your time with us.
Apr 12, 2018
They are very informative making sure I had all the information I needed I tried to help in any way.
Response from current dealership:
Brian, thank you for your high rating! We know you have many options when it comes to servicing your car and we appreciate you choosing Bob Tomes Ford!
Mar 27, 2018
Excelente experience
Response from current dealership:
Juan, thank you for your high rating! We strive to provide excellent customer service! We look forward to serving you for years to come!
Mar 24, 2018
GuruYNVP1
Very friendly very professional. Kept their word on everything they said. I highly recommend Scotty Luther and Bob Tomes Ford!
Response from current dealership:
Thank you for the 5-star review! We appreciate you mentioning Scotty & recommending Bob Tomes Ford!
Mar 8, 2018
Best price from the Red River to South Dallas. Literally! I called them all.
Response from current dealership:
James, we appreciate your 5-star review! Glad you found Bob Tomes Ford and we strive to have the best prices for DFW area! We look forward to serving you for years to come!
Mar 2, 2018
GuruYZ6MR
Over priced, found same model for 6,000 less with 14 miles where they claim theirs is new while having over 11,000 miles
6 people found this review helpful.
Feb 25, 2018
goods
Response from current dealership:
Thank you for your 5-star rating!
Feb 17, 2018
Fast and courteous in responding to questions I had on vehicle.
Response from current dealership:
Rodolfo, thank you for your 5-star review! We pride ourselves on excellent customer service! We appreciate you choosing Bob Tomes Ford!
Jan 27, 2018
The staff was wonderful. Very helpful.
Jan 23, 2018
dempy
the seller reach out to me and help me with all my question
Jan 18, 2018
DVAMusthoo
I turned out the ad was false. Though they made clear the car was not a GT once I inquired, they blamed a third party for creating the erroneous advertisement. Yet,the same erroneous ad appears on other websites (but not the dealer's website). Also, there are several Mustang ads for this dealer with the same error. Further, the ads continued to appear well after I notified the dealer. The dealer claims to be unable to rectify the situation and denies this is a bait-and-switch.
3 people found this review helpful.
Dec 27, 2017
td41ihra
Did not purchase but they followed up timely with my request
Response from current dealership:
Thank you for the positive review. We appreciate you checking out Bob Tomes Ford!
Dec 7, 2017
They did send me what seemed like a form email, I responded but they never did respond back. I had to call. The salesman kept telling me he would call back but never did. I had to keep calling them. Took several days and my biggest problem with Bob Tomes was that the price kept going up.
8 people found this review helpful.
Response from current dealership:
Hey there Nathan, we apologize about the lack of follow-up from our staff. We are looking further into this to ensure this type of experience doesn't happen to anyone again. We'd love to find out more about your recent experience with our team and encourage you to reach out to our manager Garrett Breen at (214)544-5006 at your convenience. We hope to speak with you soon and appreciate you reaching out to our team.
Dec 6, 2017
They were very helpful and professional.
2 people found this review helpful.
Response from current dealership:
Thank you James, we appreciate you!
Nov 20, 2017
Good. They are trying to help me find a truck.
2 people found this review helpful.
Response from current dealership:
Thanks for the positive review David, we appreciate you!
Oct 29, 2017
The dealer called me back in a satisfactory time frame. Although they had just sold the truck they informed me of other vehicles and when they didn't have anything I was looking for they said they would keep a look out for me. They also said someone would call me back the next day to see if a deal could be made on a new truck and I never received a call.
3 people found this review helpful.
Oct 20, 2017
Great communication
1 people found this review helpful.
Read 58 old reviews
Oct 9, 2017
Staff was very professional throughout the sale.
Oct 6, 2017
Excellent communication. Professional and helpful.
Oct 5, 2017
Cowboy Justice
All around I had a great buying experience at Bob Tomes Ford. I would recommend this dealer to anyone living in the Dallas area.
Sep 16, 2017
scottu07
Great Experience, and no pressure to buy. Let me take the test drive solo as well. Ended up buying .
Sep 2, 2017
ddkessler
Good response but they didn't have exactly what I wanted. They tried but I found the right car elsewhere.
Aug 26, 2017
I was contacted by the seller, Tanner, first thing in the morning. He listened to my interest and worked to fulfill it. I would highly recommend working with him.
Aug 6, 2017
Guru9FN92
Wonderful experience. I called ahead to see if the car was still on the sales lot and spoke to Michael Kabariti. He said they had the car and he had it ready for us when we arrived. Negotiation went well and without pressure. We were pleased with the price and what we got for our trade in. All in all a very good experience after our not so good experiences during our search at other dealerships.
2 people found this review helpful.
Jul 22, 2017
Great call back
0 people found this review helpful.
Jun 28, 2017
Good experience, fast and courteous.
Jun 23, 2017
The dealer contactede, they no longer had vehicle I wanted but was happy to help
Jun 20, 2017
The salesman Ray was very polite and knowledgeable about the product he was selling. Overall god experiance with Ray, just upset the vehicle had undisclosed hail damage after making the 2hr drive there.
5 people found this review helpful.
May 18, 2017
Guru6C8T
Bought a truck from this dealer. Great service as was able to conduct most of the transaction via email or text. Never spent more than an hour at the dealership. I would do business with them again.
2 people found this review helpful.
Apr 27, 2017
Awesome. Scotty helped a lot. He made everything easy for us.
Apr 24, 2017
Fantastic people, Richard Hagar was a delight to work with, even though I did not end up purchasing the vehicle and I was out of state he made everything smooth and easy to understand
2 people found this review helpful.
Apr 21, 2017
Scotty was very helpful. He contacted me promptly and stayed in touch while trying to locate the perfect car.
Apr 9, 2017
Hiboo
He told me I'll call you back but he won't .
Response from current dealership:
Hello Hiboo,

We are sorry you had an experience that deserved one star and we would like to make this right. Could you elaborate on what the problem was as we are sure that we can fix this problem. Feel free to give us your contact information or give Jillian a call at 214-544-5044 and we can get down to the cause of the problem and rectify it.
Mar 24, 2017
Quick to respond via text and email
1 people found this review helpful.
Mar 3, 2017
Jwhaley13
Responded immediately that the truck had already been sold
1 people found this review helpful.
Feb 26, 2017
Belvedere_1010
Helpful not pushy
1 people found this review helpful.
Jan 11, 2017
Very responsive to my questions
Dec 23, 2016
They want a premium price for a truck that I can get a newer for almost the same price
1 people found this review helpful.
Response from current dealership:
We are sorry you feel that way.  I would be happy to investigate your deal and see if there is anything we can do to help you out.  Feel free to contact me @ 214-544-5035.  Chris Denman Internet Sales Director Bob Tomes Ford.
Dec 12, 2016
Rey Mena was friendly, helpful and put no pressure on me to immediately decide. After driving the car and having it examined, I purchased here.
1 people found this review helpful.
Oct 29, 2016
Incredibly considerate and informative. Great to deal with, and an easy process on buying. Super friendly and professional. The establishment was immaculate and enjoyed the surroundings.
1 people found this review helpful.
Aug 17, 2016
Excellent
Aug 7, 2016
They did respond but it was a week later.
1 people found this review helpful.
Jul 30, 2016
very happy with this dealer
Jul 3, 2016
kc5464
Called 1 hour before arriving and was told vehicle I asked about was available. Upon arrival, I was told the vehicle had been sold. Was shown another similar vehicle but it did not have the features I was looking for plus it was a 4 wheel drive. I was told that another vehicle just like the original vehicle would be due to be shipped in two days. It has been over one week and I have not heard from salesperson.
1 people found this review helpful.
Response from current dealership:
We apologize for any inconvenience.  We had two very similar Expeditions in stock at the time of your inquiry.  The only available pre-owned Expedition we have at this time is the 4WD model you looked at.  The other inbound 2WD unit did not pass our inspection process.   Regardless the sales associate should have communicated with you better.  We will council him and hopefully prevent this from happening again.  If there is anything we can do to assist you further please feel free to reach out to me.  
Chris Denman
Internet Sales Director
Bob Tomes Ford
214-544-5035.
Jun 29, 2016
Great experience, top notch service
1 people found this review helpful.
May 7, 2016
I did not buy the car I asked about, but the service and response time and communication was amazing wonderful to work with!
1 people found this review helpful.
May 1, 2016
Over all good. Was driven off site to see another car in a different color but car not there. This took about 30 min there and back. Would help if they knew where cars are as I felt like being "worked over" for a sale because upon returning the missing car was in main lot!
1 people found this review helpful.
Apr 30, 2016
Dealer representative responded fast to provide requested info.
Apr 20, 2016
Loved making a deal here
Apr 16, 2016
Great. Just was not the car for me
Mar 25, 2016
Amyebell
Love them!
Mar 23, 2016
mnoffsinger
Excellent
Mar 16, 2016
Good...met Mr. Tomes...seem like nice Christian man.
Feb 18, 2016
The sales staff was friendly and knowledgeable.
Jan 31, 2016
I purchased the car. It was a fantastic experience!!!
Jan 29, 2016
Automated message no information was given to me. I purchased the same car for less down the road.
1 people found this review helpful.
Response from current dealership:
I am sorry to hear about your experience.  Would you give me a call so we can improve our process and prevent it from happening again?  We don't want our customers receiving automated messages.  This is not our process and We want to fix it.  Chris D.  Internet Sales Director Bob Tomes Ford 214-544-5000
Jan 14, 2016
This dealer immediately reached out to contact me after I sent my email inquiry.
Jan 2, 2016
Good, the finance officer wasn't very professional because I had already arranged financing, but who cares. My main relief was to be able to avoid the "dealer games" they play, and we did.
Dec 29, 2015
I bought my latest car here. Salesman was very nice and accommodating. Wish they would have dickered more on price, not much haggle room, but still feel I got a good deal.
Dec 25, 2015
Susan was awesome! I got to drive two Jeeps when I dropped by the dealership. She was very helpful and very professional.
Nov 5, 2015
This was the smoothest deal I've had in a long time. Earl, the Internet Salesman was both helpful and resourceful. I couldn't ask for better treatment.
Oct 20, 2015
The initial contact and the salesman were great. The problem was with the sales manager. He was so bad that I walked out.
Response from current dealership:
I am sorry to hear about your experience.  Would you give me a call so we can improve our process and prevent it from happening again?  Chris D.  Internet Sales Director Bob Tomes Ford 214-544-5000
Aug 18, 2015
Great communication
Jun 3, 2015
Scotty in the pre owned Internet Department wonderful to work with.
Apr 16, 2015
Good
Response from current dealership:
Thank you Jenny
Feb 3, 2015
Great salesman, great staff!
Response from current dealership:
Thank you Joshua.
Oct 13, 2014
great customer service
May 1, 2014
Responed quick.
Jun 13, 2013
I was very pleased with the service. Earl Townsend was super nice to deal with..
May 27, 2013
Everyone at Bob Tomes were amazing! This was the easiest car purchase I have ever made! I highly recommend them!
Jan 31, 2013
Scotty was extremely helpful. He answered all of my questions very quickly. I would reommend this dealer to anyone. Thanks, Larry
Dec 16, 2012
Very responsive.
Jul 13, 2012
Provided requested information in a timely manner
Oct 1, 2011
I purchased a Pontiac Solstice from this dealer. They were willing to deal with me, and come down on the price of the vehicle. I would buy there again...
May 29, 2011
I didn't get to talk to him, he was trying to help me out, Since I have bad credit I didn't have much options.

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