Grand Prairie Ford

Is this your dealership? Sign up for a dealer account

Internet Approved, Blue Oval Certified, Quality Checked

701 E. Palace Parkway
Grand Prairie, TX 75050

Sales: (972) 639-5031

Service: (855) 473-8037

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 29, 2017
Too pushy to come to dealership... Did not answer my questions...just pushed for me to come in...
Is this review helpful? Yes | No
Mar 13, 2017
5
After multiple email communications a salesman said they would provide more pictures of the truck. I waited a couple days, and finally I called to see what the holdup was. He said that he would take care of it that day, and two days later, called me to let me know the truck is been sold when I initially inquired. Very confusing communication, seem to have lack of urgency and poor communication between internet staff and sales staff. The truck is still listed for sale but was sold over a week and a half ago.
Is this review helpful? Yes | No
Dec 10, 2016
Called to make appointment to come in to buy a truck because t wanted to make sure it wasn't sold. Was told the truck was still there and to come on in. When I got to the dealership they told me the truck had been sold the day before and was no longer there: It was a long wasted trip. As far as I know this truck is probably still listed for sale on this website. Looks like bait and switch scam to me.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 29, 2016
Great
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 22, 2016
Only responded with an automated response.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 20, 2016
Beatherton
I would consider tg r my as a dealership. ..they were very good about responding quickly and maintaining constant leads.
Is this review helpful? Yes | No
Aug 8, 2016
Helped immediately. Just didn't have what I wanted.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 4, 2016
They have done an awesome job. Hope to buy next month
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 3, 2016
The vehicle was too expensive its not worth what they are asking
Is this review helpful? Yes | No
Jul 28, 2016
Saw the vehicle online, called about it and was told it was still on the lot. Came up the next day after calling and asking if they still had it once more to make sure. Drove 45 minutes to the dealership just so they could tell me they sold it the night prior. Thanks for the heads up....
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 19, 2016
PWF3
Very easy to deal with. Fastest in and out experience at a dealer I've ever had.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 13, 2016
Great service
Is this review helpful? Yes | No
Jun 30, 2016
Walked in and was ignored. Almost felt like I was the sells man there. No greeting, cocky sells man, low inventory. Saddest emptiest Ford dealer I've seen in person.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 25, 2016
Bait and switch is what I received. Spoke with Internet sales manager several times throughout the day and even 15 minutes before my arrival only to be told what I was looking for had just been sold. Nothing that was on the Internet is in stock.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 8, 2016
Great experience, I just didnt like how they wanted us to purchase a 3k warranty for us to get the inrest rate we were comfortable with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 7, 2016
Quoted us a wrong price. Didn't get back to us, we had to continue to contact them.
Is this review helpful? Yes | No
May 2, 2016
Not a very good one. The sales man really didn't pay attention to anything I said. When I was contacted the following day there was obviously no communication going on.
Is this review helpful? Yes | No
Apr 27, 2016
They contacted me right away and answered all my questions. I decided to wait a few more months before I get a new vehicle.
Is this review helpful? Yes | No
Apr 11, 2016
Quick response, car was sold
Is this review helpful? Yes | No
Apr 8, 2016
I never did take the time to visit the Dealer.
Is this review helpful? Yes | No
Mar 27, 2016
Response was quick and pleasing, but I decided not to go with the 2009 model due to engine design.
Is this review helpful? Yes | No
Mar 21, 2016
Credde2006
Very quick to respond.
Is this review helpful? Yes | No
Mar 14, 2016
BillCat
Arvin contacted me and was very polite and very professional. Although I did not purchase from them they did their best to make my questions were answered. I would consider them again in the future.
Is this review helpful? Yes | No
Mar 12, 2016
They answered my questions very quickly.
Is this review helpful? Yes | No
Feb 22, 2016
Emailed me back quickly.
Is this review helpful? Yes | No
Feb 3, 2016
They advertise One thing and then it's nothing like what they see on the commercial bought two cars from them had to take one back because the engine was shot . They wouldn't give my money back so I had to get something I didn't want. Bought a warranty that didnt last as long as it was for . I will never by a car from them . The finance guy was aggressive with my wife . This was 5 years ago . Have retreated doing Business with them found out later that one of the cars had been in a wreck the car fax the finance guy showed us was bogus . Just saying don't do it .
Is this review helpful? Yes | No
Jan 20, 2016
Wonderful service
Is this review helpful? Yes | No
Jan 18, 2016
Very punctual and helpful.
Is this review helpful? Yes | No
Oct 22, 2015
Good communication and customer service
Is this review helpful? Yes | No
Sep 25, 2015
Pulling my leg told them before i got there if you start hollowing nonsense i will get up and walk out and thats just what i did called me back discussed the situation was told they would get back to me and have not heard from them since
Is this review helpful? Yes | No
Read 36 old reviews
Aug 30, 2015
Added $1995 "preparation charge" to the sales contract, putting vehicle about $2000 over blue book.
Is this review helpful? Yes | No
Jul 4, 2015
ColtonJames89
Goof
Is this review helpful? Yes | No
Jun 16, 2015
Bait and switch, they could not produce the truck. This is a no star rating. 300 miles to get their, 2 conformation phone calls, truck should have been there for me, wasted my time, good luck.
Is this review helpful? Yes | No
May 31, 2015
If another dealer had the blue color available I would have not bought from here. Price advertised on here purposely had added a rebate for a focus and fiesta instead of just the fusion. They also try really try hard to add a warranty, tire coverage, key replacement for $1962 on top of the price. It stated window tint but no price attached to it. Afterwards I saw an option for $299, which I found later on was tint price. Again this was never discussed. My daughter really liked the car, but boy was there warning signs to move on all over the place. This will definitely be the last time I use this dealership.
Is this review helpful? Yes | No
Apr 6, 2015
Had a good experience with the dealer, the detailing of my car and trading in my older car was a big unorganized. It took 2 hours (while I waited) for my new car to be detailed (even though they knew I was going to pick it up the next morning) and they lost my keys to my old trade in. Overall, it was a good experience and I'd recommend them anytime.
Is this review helpful? Yes | No
Mar 13, 2015
They were very dismissive.
Is this review helpful? Yes | No
Feb 6, 2015
boxerboy
Just could not make a deal
Is this review helpful? Yes | No
Dec 8, 2014
Great service
Is this review helpful? Yes | No
Nov 22, 2014
Received a prompt and courteous email response from sales person.
Is this review helpful? Yes | No
Nov 20, 2014
Overall good experience
Is this review helpful? Yes | No
Nov 13, 2014
they were very kind, and the car was very good maintained, awesomely clean and neat, the price was very adequate to the vehicle
Is this review helpful? Yes | No
Nov 9, 2014
Very satisfied with the service. I haven't made a purchase yet, but they've been very helpful.
Is this review helpful? Yes | No
Nov 4, 2014
Fairly fast response to my email. We dealt with our salesman, David, and the finance person. Both were very friendly. Would return again.
Is this review helpful? Yes | No
Nov 1, 2014
Good
Is this review helpful? Yes | No
Oct 22, 2014
They responded quickly. I had some credit concerns, and was nervous about financing, but they handled it for me. My visit to the dealership went smoothly, and I love my Fusion!
Is this review helpful? Yes | No
Oct 19, 2014
Two thumbs way up! We shopped several places looking for a car for our son, and found the best deal at Grand Prairie Ford. I would definitely recommend them.
Is this review helpful? Yes | No
Oct 8, 2014
They responded quickly, and have answered all of our questions. We are trying to get there for a test drive this up coming weekend. So far I've been very happy with the service.
Is this review helpful? Yes | No
Oct 8, 2014
Never again will I go to Grand Prarie Ford. Tried to haggle me on price and add a ghost 2,000
Is this review helpful? Yes | No
Sep 29, 2014
Probably the best car buying experience I've ever had.
Is this review helpful? Yes | No
Sep 8, 2014
The car had a bumper hanging off on one side in the front. The manager was very cocky and did not cater to our needs. He was unwilling to work with us for a sale. We went to carmax in plano and worked with Mike. He was GREAT! No hangling at carmax.
Is this review helpful? Yes | No
Jun 20, 2014
Great place to buy a vehicle
Is this review helpful? Yes | No
May 24, 2014
I got a call saying I was approved for a truck zero down. I got to the dealers and they had me waiting for a long time.. d they said the truck was to expensive and showed me a stupid car that was old and too expensive also whaaat? I ended up g I no to CARMAX I got a new car for a better price and I'm soo happy CARMAX IS THE PLACE TO GO!!!
Is this review helpful? Yes | No
May 21, 2014
Terrible. Never brought the truck I was interested in, kept me there over 1.5 hours bringing the wrong trucks, refused to negotiate. Will never try to buy anything from them again.
Is this review helpful? Yes | No
Apr 13, 2014
worst experience ever. They said they would only pull my credit ONCE but now I have 8 credit inquiries which dropped my credit score 40 pts. Also, they said they would detail the car and fill up the gas tank - NOPE - nothing - the car was on empty and filthy.
Is this review helpful? Yes | No
Mar 28, 2014
Did not disclose true price on web site, tried to embellish the price of the vehicle to make it appear it was discounted. Disingenuous.
Is this review helpful? Yes | No
Feb 22, 2014
Raytyson
Knowledgable salesmen
Is this review helpful? Yes | No
Feb 2, 2014
Told them to leave me alone, kept calling and emailing
Is this review helpful? Yes | No
Apr 14, 2013
They did not have the car I called ahead about ready for me to see, I had to wait while they found the keys, gave me an extremly low ball offer on my trade in.I would not buy from these rude people.
Is this review helpful? Yes | No
Apr 10, 2013
Great
Is this review helpful? Yes | No
Apr 4, 2013
Very nice
Is this review helpful? Yes | No
Mar 30, 2013
Good communication.
Is this review helpful? Yes | No
Feb 24, 2013
We were able to come to terms. It took a lot of emails. It was made harder since I lived 350 miles away. We bought the car and it's condition was pretty much what we were told.
Is this review helpful? Yes | No
Feb 1, 2013
It was my first time buying my own vehicle and the staff was suprisingly great. I've always heard how car salesmen were "slick talkers" and they take advantage of women buyers. This was definitely not the case. I was very satisfied with the service and their willingness to help get me the car that I wanted. It was a Success! Thanks GP Ford! Im definitely enjoying my brand new 2013 Ford Mustang :))
Is this review helpful? Yes | No
Dec 22, 2012
Horrible custmer service and not willing to even work with people. Worst car buying experiance!
Is this review helpful? Yes | No
May 30, 2012
Alex is the best internet guy I have ever worked with
Is this review helpful? Yes | No
Dec 5, 2011
paul_15
This dealer gets zero stars because--I called this dealer when I saw their great price on this web site. I asked very specific questions over the course of several phone calls to Alex the salesman. I wanted to be sure of the facts of the vehicle since I would have to drive a 1000 miles to trade. I asked about hail damage-none, scratches-none, internet fee--$174.00, floor mats-yes, interior-like new were the answers each time I talked to Alex. I told him I wanted to be certain if I was to drive that far. He assured me all was accurate. Needless to say there was a $695.00 internet fee, no floor mats, serious scratches, no head rests on the back seats and dozens of hail dents on the drivers side too small to see in the pictures but very obvious in person. Alex disappeared along with the owner of the company (Keith). Keith also refused to return any of my calls. I would not reward this type of business by buying from them.
Is this review helpful? Yes | No

Other Nearby Dealers

Lloyd Ford - 21 listings

1201 E. Main St. Itasca, TX 76055

2 reviews
Southwest Auto Group

3000 Fort Worth Hwy Hudson Oaks, TX 76087

2 reviews
Mike Brown Ford

4950 East Highway 377 Granbury, TX 76049

2 reviews
Southwest Ford - 604 listings

3000 Fort Worth Hwy Weatherford, TX 76087

5 reviews
Bill Utter Ford - 487 listings

4901 S Interstate 35 Denton, TX 76210

24 reviews
Ennis Ford - 132 listings

900 N Interstate Highway 45 Ennis, TX 75119

16 reviews
Stanley Ford of Pilot Point - 146 listings

11590 Highway 377 Pilot Point, TX 76258

15 reviews
AutoNation Ford Burleson - 323 listings

850 N Burleson Blvd Burleson, TX 76028

10 reviews
Rockwall Ford - 528 listings

990 E Interstate 30 Rockwall, TX 75087

20 reviews
Waxahachie Autoplex

2401 Interstate 35E Frontage Road Waxahachie, TX 75167

6 reviews
Cleburne Ford - 217 listings

3800 N Main St Cleburne, TX 76033

9 reviews
Sam Pack's Five Star Ford Carrollton - 543 listings

1635 S Interstate 35E Carrollton, TX 75006

17 reviews
AutoNation Ford of South Fort Worth - 397 listings

5300 Campus Dr Fort Worth, TX 76119

15 reviews
Waxahachie Ford - 190 listings

1780 W Highway 287 Byp Waxahachie, TX 75165

29 reviews
Mac Haik Ford Desoto - 564 listings

515 I-35 Se Desoto, TX 75115

22 reviews

Popular Used Cars

Used Ford F-150
2,324 Great Deals out of 184,534 listings starting at $699
Used Ford F-250 Super Duty
368 Great Deals out of 44,898 listings starting at $1,799
Used Chevrolet Silverado 1500
2,136 Great Deals out of 167,419 listings starting at $1,900
Used Chevrolet Silverado 2500HD
318 Great Deals out of 29,131 listings starting at $2,995
Used Ram 1500
1,001 Great Deals out of 112,214 listings starting at $6,499
Used Ram 2500
148 Great Deals out of 30,086 listings starting at $7,350
Used Toyota Camry
1,077 Great Deals out of 73,745 listings starting at $295
Used Toyota Corolla
912 Great Deals out of 57,793 listings starting at $1,488
Used Honda Civic
814 Great Deals out of 73,913 listings starting at $1,400
Used Honda CR-V
832 Great Deals out of 55,241 listings starting at $1,750
Used Toyota RAV4
842 Great Deals out of 51,357 listings starting at $1,500
Used Honda Accord
1,133 Great Deals out of 62,430 listings starting at $1,199
Used Nissan Rogue
647 Great Deals out of 72,273 listings starting at $2,895
Used Nissan Altima
1,006 Great Deals out of 75,761 listings starting at $1,627
Used Ford Escape
1,081 Great Deals out of 88,366 listings starting at $1,088