Bob Howard Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

13130 N Broadway Ext
Oklahoma City, OK 73114

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Sales: (405) 796-4234

Service: (405) 463-2528

Today 8:30 AM - 9:00 PM (Open Now)
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https://static.cargurus.com/images/forsale/2019/10/12/04/26/2011_chevrolet_camaro-pic-2112852715876696817-152x114.jpeg

2011 Chevrolet Camaro 2LT Coupe RWD Used Cars in Oklahoma City, OK 73114

Great Deal
$2,734 BELOW
CarGurus IMV of $14,954

Price: $12,220

Mileage: 40,988

Location: Oklahoma City, OK 73114

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Imperial Blue Metallic Description: Used 2011 Chevrolet Camaro 2LT Coupe RWD for sale - $12,220, 40,988 miles with Bluetooth, Navigation System, RS Package
https://static.cargurus.com/images/forsale/2019/08/21/02/56/2012_ram_1500-pic-4387012452674602300-152x114.jpeg

2012 Ram 1500 Outdoorsman Quad Cab Used Cars in Oklahoma City, OK 73114

Great Deal
$2,618 BELOW
CarGurus IMV of $13,875

Price: $11,257

Mileage: 120,436

Location: Oklahoma City, OK 73114

Certified Pre-Owned: No Transmission: Automatic Color: Bright Silver Metallic Description: Used 2012 Ram 1500 Outdoorsman Quad Cab for sale - $11,257, 120,436 miles with Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/09/11/05/52/2015_chevrolet_tahoe-pic-8225858890818100471-152x114.jpeg

2015 Chevrolet Tahoe LS RWD Used Cars in Oklahoma City, OK 73114

Good Deal
$2,017 BELOW
CarGurus IMV of $31,040

Price: $29,023

Mileage: 43,105

Location: Oklahoma City, OK 73114

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Chevrolet Tahoe LS RWD for sale - $29,023, 43,105 miles with Bluetooth, Backup Camera, Remote Start, Premium Package, Suspension Package, Luxury Package
https://static.cargurus.com/images/forsale/2019/10/11/16/47/2013_chevrolet_silverado_1500-pic-32088262823308148-152x114.jpeg

2013 Chevrolet Silverado 1500 LT Crew Cab RWD Used Cars in Oklahoma City, OK 73114

Good Deal
$1,790 BELOW
CarGurus IMV of $19,870

Price: $18,080

Mileage: 89,492

Location: Oklahoma City, OK 73114

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Granite Metallic Description: Used 2013 Chevrolet Silverado 1500 LT Crew Cab RWD for sale - $18,080, 89,492 miles with Remote Vehicle Starter Prep Package, Aluminum Wheels, Remote Start, Navigation System, Suspension Package
https://static.cargurus.com/images/forsale/2019/09/24/03/32/2014_nissan_murano-pic-7370866217367059551-152x114.jpeg

2014 Nissan Murano SL Used Cars in Oklahoma City, OK 73114

Good Deal
$1,486 BELOW
CarGurus IMV of $16,433

Price: $14,947

Mileage: 52,278

Location: Oklahoma City, OK 73114

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Midnight Garnet Metallic Description: Used 2014 Nissan Murano SL for sale - $14,947, 52,278 miles with Bluetooth, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/09/13/12/52/2012_chevrolet_camaro-pic-2746919354422187277-152x114.jpeg

2012 Chevrolet Camaro ZL1 Coupe RWD Used Cars in Oklahoma City, OK 73114

Good Deal
$2,265 BELOW
CarGurus IMV of $34,487

Price: $32,222

Mileage: 16,348

Location: Oklahoma City, OK 73114

Certified Pre-Owned: No Transmission: Automatic Color: Crystal Red Tintcoat Description: Used 2012 Chevrolet Camaro ZL1 Coupe RWD for sale - $32,222, 16,348 miles with Bluetooth, Navigation System, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/05/09/50/2017_chevrolet_silverado_1500-pic-4440886127394703891-152x114.jpeg

2017 Chevrolet Silverado 1500 High Country Crew Cab 4WD Used Cars in Oklahoma City, OK 73114

Good Deal
$1,756 BELOW
CarGurus IMV of $37,140

Price: $35,384

Mileage: 51,510

Location: Oklahoma City, OK 73114

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2017 Chevrolet Silverado 1500 High Country Crew Cab 4WD for sale - $35,384, 51,510 miles with Bluetooth, Backup Camera, Navigation System, DVD Entertainment System, Chrome Wheels
https://static.cargurus.com/images/forsale/2019/09/17/06/22/2019_chrysler_pacifica-pic-7548037639844242127-152x114.jpeg

2019 Chrysler Pacifica Touring L FWD Used Cars in Oklahoma City, OK 73114

Good Deal
$1,960 BELOW
CarGurus IMV of $27,013

Price: $25,053

Mileage: 23,128

Location: Oklahoma City, OK 73114

Average time on market: 50 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2019 Chrysler Pacifica Touring L FWD for sale - $25,053, 23,128 miles with Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/10/10/17/04/2019_chevrolet_suburban-pic-6110552656645256061-152x114.jpeg

2019 Chevrolet Suburban 1500 LT 4WD Used Cars in Oklahoma City, OK 73114

Good Deal
$2,349 BELOW
CarGurus IMV of $42,622

Price: $40,273

Mileage: 41,358

Location: Oklahoma City, OK 73114

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Ice Metallic Description: Used 2019 Chevrolet Suburban 1500 LT 4WD for sale - $40,273, 41,358 miles with Suspension Package, Bluetooth, Backup Camera, Remote Start, Off Road Package, Premium Package, Luxury Package
https://static.cargurus.com/images/forsale/2019/09/04/02/54/2014_ram_1500-pic-1612388503237260901-152x114.jpeg

2014 Ram 1500 Big Horn Crew Cab RWD Used Cars in Oklahoma City, OK 73114

Good Deal
$1,473 BELOW
CarGurus IMV of $19,453

Price: $17,980

Mileage: 91,257

Location: Oklahoma City, OK 73114

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Bright Silver Metallic Clearcoat Description: Used 2014 Ram 1500 Big Horn Crew Cab RWD for sale - $17,980, 91,257 miles with Bluetooth
https://static.cargurus.com/images/forsale/2019/09/11/02/51/2015_buick_encore-pic-5531959183717075648-152x114.jpeg

2015 Buick Encore Convenience FWD Used Cars in Oklahoma City, OK 73114

Good Deal
$941 BELOW
CarGurus IMV of $13,418

Price: $12,477

Mileage: 60,251

Location: Oklahoma City, OK 73114

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Carbon Black Metallic Description: Used 2015 Buick Encore Convenience FWD for sale - $12,477, 60,251 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/09/13/12/52/2018_chevrolet_traverse-pic-3187253576291600372-152x114.jpeg

2018 Chevrolet Traverse LT Leather FWD Used Cars in Oklahoma City, OK 73114

Good Deal
$1,881 BELOW
CarGurus IMV of $32,239

Price: $30,358

Mileage: 31,849

Location: Oklahoma City, OK 73114

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2018 Chevrolet Traverse LT Leather FWD for sale - $30,358, 31,849 miles with Leather Seats, Navigation System, Alloy Wheels, LT Package, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/08/23/02/42/2016_toyota_4runner-pic-7175534482430223223-152x114.jpeg

2016 Toyota 4Runner Trail 4WD Used Cars in Oklahoma City, OK 73114

Good Deal
$1,720 BELOW
CarGurus IMV of $30,388

Price: $28,668

Mileage: 57,546

Location: Oklahoma City, OK 73114

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Midnight Black Metallic Description: Used 2016 Toyota 4Runner Trail 4WD for sale - $28,668, 57,546 miles with Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/08/19/16/48/2007_chevrolet_silverado_1500-pic-1679047951212091576-152x114.jpeg

2007 Chevrolet Silverado 1500 1LT Crew Cab 4WD Used Cars in Oklahoma City, OK 73114

Good Deal
$1,564 BELOW
CarGurus IMV of $11,778

Price: $10,214

Mileage: 164,807

Location: Oklahoma City, OK 73114

Average time on market: 16 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Birch Metallic Description: Used 2007 Chevrolet Silverado 1500 1LT Crew Cab 4WD for sale - $10,214, 164,807 miles with Suspension Package, Premium Wheels
https://static.cargurus.com/images/forsale/2019/09/06/03/05/2018_chevrolet_equinox-pic-1897134007821100182-152x114.jpeg

2018 Chevrolet Equinox 1.6T Diesel LT FWD Used Cars in Oklahoma City, OK 73114

Good Deal
$1,425 BELOW
CarGurus IMV of $22,854

Price: $21,429

Mileage: 11,220

Location: Oklahoma City, OK 73114

Certified Pre-Owned: No Transmission: Automatic Color: Satin Steel Metallic Description: Used 2018 Chevrolet Equinox 1.6T Diesel LT FWD for sale - $21,429, 11,220 miles with Bluetooth, Backup Camera, Remote Start, Driver Confidence Package, Convenience Package
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 22, 2019
Wgmc4x4t
Excellent I bought that truck
Response from current dealership:
Thank you for your business, we appreciate it!
Sep 9, 2019
GuruS253T
Salesperson was helpful and friendly, yhe experience started of on a bad foot however. The mileage was off by 9k miles from the online ad. Offer was not accepted so I didn't get the vehicle buy overall it was a pleasant experience without the pushy norm for dealerships.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that the information about the vehicle was not correct. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.

Tim Branch
General Manager
tbranch@BobHowardAuto.com
Jul 30, 2019
Fair deal. I asked for a couple of items to be fixed like a signal light on the mirror and scuffs on the trunk lid to be buffed out and they wanted to charge me $600 . I love my car but not too impressed with Bob Howard Used Cars. Awesome people to work with. Final detail was substandard also. Glass dirty and carpet still dirty.
Response from current dealership:
Hi Mark,

Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at tbranch@BobHowardAuto.com. I look forward to speaking with you.

Tim Branch
General Manager
Jun 22, 2019
rc999
They contacted me Saturday morning and informed me the vehicle was indeed still there. So we made the 100 mile trip down there to find out one of the managers had taken the vehicle. After several posts to whomever I could find, they contacted me Saturday afternoon and evening and again on Sunday. They said the vehicle hadn't been sold yet and he would have pics sent to me Monday morning. A girl messaged us and wanted to know how we wanted to receive the pics. So I went ahead and bought the autocheck. We didn't get the pics, so then the girl said no the manager had just purchased it that morning.
0 people found this review helpful.
Response from current dealership:
Thank you for your feedback about your recent car-buying experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me?

Tim Branch
General Manager
tbranch@BobHowardAuto.com
May 31, 2019
Trevadelaney
Love my car! the staff were all fantastic and professional, Definitely recommended this place!! :)
1 people found this review helpful.
Response from current dealership:
We are thrilled to hear we could earn your business! Thank you!
May 29, 2019
GuruSBR47
Terrific and loving the new truck
Response from current dealership:
Thank you for your business, we hope you love your new truck for years to come!
May 29, 2019
Janicekile
Dealer responded promptly
May 14, 2019
NODBODY
Very helpful
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
May 12, 2019
They lie. Flat out. This is a dealership issue because I was lied to by multiple employees here. Went to buy a used vehicle a couple days ago. We walked in with a preapproved loan and their sales manager stated to me that we didn’t need to go to the bank. They have such a good relationship with TFCU that they can get my preapproved loan set up there at the dealership. I should have known it was a scam but they assured me multiple times that there would be no credit check. They had us fill out the financing forms and assured me that it was just to get the info for the preapproved loan from TFCU. I asked to confirm that this would not pull my credit. Again, with the financing dept. I asked to confirm that they would not be pulling my credit because I have a preapproved loan. Jason, with financing, told me no it would not be pulled. So two days after buying my vehicle my credit monitoring sends me an email that I do indeed have a credit inquiry from them.
2 people found this review helpful.
Response from current dealership:
We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.
Apr 21, 2019
Salesman did a great job!
Response from current dealership:
Thank you for your kind words for our staff, we appreciate it!
Apr 17, 2019
Took off work and drove 45 min only to get there and vehicle was sold after they told me they had it. Didn’t appreciate wasted time.
1 people found this review helpful.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.

Tim Branch
General Manager
tbranch@BobHowardAuto.com
Apr 17, 2019
That truck had been wrecked. Showed me another truck, told I was coming to look at it and it would take me a hour to get there. 5 miles before I got there he texted me and said they sold it. If you knew I was coming should have held it. If your going to try and sell me at least give me a chance.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.

Tim Branch
General Manager
tbranch@BobHowardAuto.com
Apr 1, 2019
Grant Kodman promptly, friendly addressed my questions by phone & email. It was a good experience.
Response from current dealership:
Joe, thank you for being our customer, we appreciate your kind review for Joe!
Mar 6, 2019
Awesome dealership! Ask for Scott a.k.a Sarge. He will get you the best deal possible! He is the best!
1 people found this review helpful.
Response from current dealership:
Alex, we are truly grateful for this awesome review! We are thrilled that Scott was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future.
Mar 2, 2019
GypsyStorm64
Jennifer was very helpful in getting us the vehicle we wanted and communication with us. Grant was busy and Keith helped us out. Very friendly business.
Response from current dealership:
Thank you for your kind words for our staff, we appreciate it!
Jan 30, 2019
I was contacted soon after looking at the car .
1 people found this review helpful.
Response from current dealership:
Thank you Rick for your kind words!
Jan 16, 2019
Jackson5770
A little issue at first with communication between the sales guy and myself but once we got to the dealership everyone was more then helpful. Everyone was very nice and went above and beyond to get us what we wanted.
2 people found this review helpful.
Response from current dealership:
Hi Jackson,

Thank you so much for taking the time to leave us a review! We are so glad we were able to help provide you a positive car-buying experience!
Jan 2, 2019
Good information from dealer.
Response from current dealership:
Thank you for your inquiry!
Dec 8, 2018
Well hello bob howard is the place to go great deals awesome service overall 5 stars Beto...
0 people found this review helpful.
Response from current dealership:
Thank you for being our customer, Heriberto!
Nov 17, 2018
Great experience at Bob Howard! The people were great to interact with and loved to see it through that the customer was satisfied and fairly treated.
Response from current dealership:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Oct 7, 2018
GuruVRRXV
Amazing
0 people found this review helpful.
Response from current dealership:
Thank you for your inquiry!
Aug 26, 2018
GuruVCTBW
Good experience. Salesman was helpful and courteous.
Response from current dealership:
Thank you for your kind words! We look forward to your business with us again!
Aug 13, 2018
They reached out to me they were very helpful
Response from current dealership:
Thank you for your inquiry!
Aug 7, 2018
Sales staff was very helpful.
Response from current dealership:
Thank you for your visit!
Jul 29, 2018
GuruT37HC
I did eventually buy a car from this dealer, but they were not very responsive compared to every other car dealer I contacted. It was a painful and poorly managed purchase and I still do not have the documentation I need to register my car in my state. Also, they tried to upcharge me for options that were factory-installed on this car - which I felt was duplicitous. I ultimately did get a good price for the car, but it was a lot of hassle, and the end is not yet in sight.
2 people found this review helpful.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that you have not received the paperwork yet. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.

Mike Rauscher
General Manager
mrauscher@BobHowardAuto.com
Jun 25, 2018
GuruTB1H2
Grant responded quickly, was very helpful and patient. Everyone that helped from beginning to end was nice, patient and helpful with everything.
1 people found this review helpful.
Response from current dealership:
Thank you for the kind words! We thank you for your business and look forward to your next visit!
Jun 22, 2018
All good
Response from current dealership:
Thank you Gary!
May 16, 2018
Bangoai
The salesman and entire staff we worked with was respectful, honest, and friendly. We decided to buy a different 2018 Trax than the one we initially sought. Great experience and would (have already ) recommend to friends and family
Response from current dealership:
Thank you for your inquiry, we appreciate your business!!!
May 6, 2018
Sales was very helpful and knowledgeable
Response from current dealership:
Thank you for your inquiry, Chris!
Mar 10, 2018
Guru5QMT8
Ray was very helpful and stayed in touch
Response from current dealership:
Thank you for the kind words about Ray! We look forward to your next visit!
Mar 7, 2018
Guru5SGF9
Gave me a lot of information and were very helpful
1 people found this review helpful.
Response from current dealership:
Thank you for your inquiry!
Feb 2, 2018
Kenallwein1
Quick response to my questions.
1 people found this review helpful.
Response from current dealership:
Thank you for your inquiry!
Dec 28, 2017
Guru5DQH5
Car was listed at $4150 and then they dropped the price. I emailed and checked the online listing two days later and they increased the price to $5999.00. I will never buy from this dealership.
8 people found this review helpful.
Response from current dealership:
Thank you for bringing this to my attention. I am sorry for the pricing discrepancies that happened and I would like an opportunity to make up for this, please contact me at 405.748.7721.

Ray Monks
General Manager
Nov 15, 2017
Charles Brooks
Contacted me right away and even found financing. Vehicle sold before I was able to get to them. Even went above and beyond to try and place me in a different vehicle of the same kind and newer.
2 people found this review helpful.
Response from current dealership:
Hi Charles, thank you for your inquiry! We really appreciate you sharing your experience!
Nov 12, 2017
quick responses, extremely helpful
1 people found this review helpful.
Response from current dealership:
Thank you Molly for the kind words! We look forward to your business with us again!
Nov 3, 2017
GuruZBLK3
Good
Response from current dealership:
Thank you for your inquiry!
Oct 24, 2017
Very helpful and prompt but vehicle was already sold. I waited to long
Response from current dealership:
Sorry we couldn't earn your business this time, Gene!
Oct 21, 2017
by272
Worked hard to get me into the truck, true to their word and no nonsense from the finance office. Wonderful experience start to finish.
2 people found this review helpful.
Response from current dealership:
We are glad to hear our hard work paid off for you, thank you for your business!
Oct 21, 2017
Awesome could not have asked for better service. Answer all my questions promptly.
1 people found this review helpful.
Read 25 old reviews
Oct 7, 2017
I felt like they worked very hard with me, but this just was not the car I wanted
1 people found this review helpful.
Response from current dealership:
Thank you Danny for the kind words! We thank you for your business and look forward to your next visit!
Sep 26, 2017
The experience with the sales person was good. It was not revealed to us the auto has hail damage and was "very poorly" covered up with a bad repair job. We had to notice it ourselves. It was not revealed to us. Sales person said they had no idea but was very obvious once you started looking at it. We made the offer of replace he hood and drivers door then we would be interested.
4 people found this review helpful.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that your recent visit was anything but satisfactory. I would like an opportunity to fix this and to earn your business, please contact me at 405.748.7721 . I look forward to speaking with you.

Ray Monks
General Manager

Sep 15, 2017
Misf1tz
The gentleman that I spoke with was very nice. Couldn't do the deal but not gentleman's fault.
2 people found this review helpful.
Response from current dealership:
Thank you Misf1tz for the kind words! We thank you for your business and look forward to your next visit!
Sep 15, 2017
kalyons
Phone conversation was excellent. Sales person was informative plus intuitive to what I was looking for in a car
Response from current dealership:
Thank you for your inquiry, glad to hear our phone call was so beneficial to you!
Aug 13, 2017
kpnoon
Said they raised the price $3K because there was undisclosed damage they weren't going to fix and now they were. I asked to send pictures after repairs but never heard back.
1 people found this review helpful.
Response from current dealership:
Hello there, I am sorry to hear about the change in pricing and reconditioning of this vehicle and the lack of communication.  I would like to know if there's anything I can do to make this right, please call or email me.

Ray Monks
General Manager
405.748.7721
rmonks@bobhowardauto.com
Aug 11, 2017
The salesperson, wrote to me and called me right away to see if I had any questions or to see if I wanted to set up an appointment. I never got a chance to go see the vehicle, and when it sold she called me to let me know and even apologized. Excellent customer service. I would deal with her anytime.
1 people found this review helpful.
Response from current dealership:
Hi Joey, thank you for your inquiry and we are sorry we couldn't sell you a vehicle this time!
Jul 12, 2017
Crispycritter2
David and the whole crew were great. Worked there magic to get us the vehicle we not only wanted but needed. Thank You , one and all, Ron & Tammy
Response from current dealership:
Thank you for visiting us, Ron and Tammy! We are happy to hear that David and the rest of the team were able to help you get exactly what you were looking for. We thank you for your business and look forward to your next visit!
May 16, 2017
Dmcrisp
This was the easiest transaction I have ever had at a dealership. They worked with me on my trade and we were able to make a deal that worked for me. They even made arrangements to deliver the vehicle to me in Clovis NM, the next day.
2 people found this review helpful.
Response from current dealership:
Hello,

Thank you for your review and kind words. We're thrilled with the excellent service you received. We appreciate your business! Please come back to visit with us again.
Apr 19, 2017
I was contacted almost immediately after inquiring about the vehicle. They answered all my questions and tried to work a deal out with me over the phone since I was over 3 hours from their dealership. Unfortunately we were not able to make a deal with them.
1 people found this review helpful.
Response from current dealership:
Thank you Tony for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Apr 5, 2017
GuruD4ZT
Fair easy to work with respond quickly.
Response from current dealership:
Hello and thank you for your kind words!  We appreciate your business!
Mar 27, 2017
I'd asked what bed this had long bed? If so what is the actual length of the bed. Never heard back from them so I called the phone number attached to the bottom of the auto email they sent me and that number goes to a different guy at another dealership who knew nothing.
1 people found this review helpful.
Response from current dealership:
John,
We truly value your business and thank you for bringing this to my attention. Please contact me directly at (405) 748-7721. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you.

Lance Franklin
General Manager
Mar 26, 2017
When they called I asked if she had the car I inquired about she said yes. I took off half a day of work to find out she didn't have that car. She proceeded to lie when I asked her about it she told me she tried to call and tell me she didn't have it but the voicemail she left me was wanting to know what time I would be there. They lost my business.
Response from current dealership:
Thank you for your feedback about this sales experience because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me at 405-748-7700 so I can learn more?

Lance Franklin
General Manager
Feb 8, 2017
Great Dealer
Response from current dealership:
Thank you Charles! We look forward to your business with us again!
Jan 12, 2017
Live in Norman, was in north OKC, called ahead but car WAS NOT THERE when I drove to dealer. Salesman quick to "let me find you something equivalent" mad me think they knew all along it was gone but it raked a lot of interest so they keep it active. Smelled bad.
5 people found this review helpful.
Response from current dealership:
Hi Ron,

Thank you for telling me what happened.  I want to both apologize for my staff not telling you the car sold before your visit and I would like to try to make things right.  Can you please contact me?

Lance Franklin
405-748-7700
lfranklin@bobhowardauto.com
Jan 4, 2017
Professional and courteous. I have purchased two vehicles there. One used and one new. Good experience on both
1 people found this review helpful.
Response from current dealership:
Thank you Robert! We thank you for your continued business and look forward to your next visit!
Oct 31, 2016
Salesman was great, finance guy, not so much. Tried to sell after market warranty with high pressure and was shopping for higher rate financing for higher commission. I will use my credit union
4 people found this review helpful.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that your Finance experience was aunplesant I would like an opportunity to fix this and to earn your business, please contact me at 405-748-7700. I look forward to speaking with you.

Lance Franklin
General Manager
Sep 30, 2016
They did awesome but couldnt close the deal.
3 people found this review helpful.
Response from current dealership:
Hi, Melissa.

Thank you for your review and kind words. We appreciate your business! Please come back to visit with us again.
Sep 28, 2016
sputsie
Painless : ) In & out in less than 2 hours
1 people found this review helpful.
Response from current dealership:
Hello,

Awesome! Thank you for your review. We're pleased we were able to get you in and out in a timely manner. We appreciate your business. Please come back to visit with us again.
Sep 21, 2016
Bought the car. Great experience!
Response from current dealership:
Hi Jeff,

Thank you for your review. We're pleased with the great experience you had at our showroom. We hope you enjoy your vehicle for years to come! Please come back and see us again!
Aug 31, 2016
They went beyond what I expected on communication.
Response from current dealership:
Thank you Tonny for the kind words! We look forward to your business with us again!
Aug 24, 2016
slitz
They tried really hard to find the right vehicle but it was just not there
Response from current dealership:
Thank you Slitz for the kind words and taking the time to leave a review! We hope to earn your business one day!
Mar 6, 2014
responded in a timely matter, will use again
Dec 24, 2013
The salesman was very helpful and informative. He was the best part of the experience. The finance office was a little pushy though which is why I'm only giving them 4 stars.
Nov 16, 2013
none the vehicle had already sold by the time I was able to get there
Mar 13, 2013
Rich did a very good job. He called me and kept me in the loop on everything..unfortunately we couldn't make a deal but the right vehicle will come along in due time.. Thanks

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